1. CURRICULAM VITAE
Amit Bhawsar
22-Rajaswagram Colony, Indore (M.P.)
Email:amit12b@gmail.com
Mobile: +91-9770495125
CURRENT STATUS: Experienced
OBJECTIVE
To increase my professional skills and technical knowledge so I may become more helpful
for my organization where I use to work. Maintaining the quality of the product is my first
priority.
PROFESSIONAL EXPERIENCE
Organization Synsoft Global, Indore (M.P.)
Employment Apr 2011 – Present
Designation QA Engineer
Duration 4 Years
Company
Profile
Testing solution providers, manual - protocol based and black box testing of
VoIP based softphones on Desktop and Cell Phone
ROLES & RESPONSIBILITIES
--Design test beds, write and execute test cases & finding bugs.
-- Performing testing around SIP call flow & other protocol packets flow using Wireshark.
--Performing Functional, GUI, Regression, Performance, Ad-hoc and Sanity Testing.
--Bug report generation, documentation & logging bugs in JIRA.
--Updating & review of test cases.
--Deploy & Configuration of XMPP Server (Open fire).
-- Major testing includes Voice & Video over IP, IM (Instant Messaging), Presence, Privacy,
and call flow etc.
--Daily reporting of task accomplish to the client.
CERTIFICATION
CCNA Certification in 2011
SOFTWARE TESTING PROFICIENCY
 MANUAL TESTING: SDLC, STLC, V- MODEL, TEST CASE WRITING, DEFECT LIFE CYCLE
 BUG TRACKING TOOL: JIRA
 DOCUMENT MANAGEMENT TOOL: KNOWLEDGE TREE
TECHNICAL SKILLS
Technology Used: VoIP, PCoIP
Protocol: SIP, SDP, XMPP (Jabber), RTP, RTCP, SRTP, STUN, TCP, UDP, TLS, RDP
Computer Languages: Basic knowledge of C & SQL
Operating Systems (Desktop): Windows (XP, 7, 8 & 8.1) Apple Mac (Leopard, Snow

2. Leopard,Mountain Lion Mavericks, Yosemite)
Operating Systems (Mobile): Android 4.0 and above & iOS 5.0.2 and above
Network Sniffer Tools: Wireshark Network Protocol Analyzer.
Others: File Zilla, Winscp, Putty, CCS (Client Configuration Server)
PROJECTS DETAILS:
Product Name: Bria 4.0 /Bria 3.0 / X-Lite For Windows & Mac
Company: Counter Path Corporation, Canada
Duration: Apr 2011 to Present
Platform: Windows (XP, 7, 8 & 8.1) And Apple MAC (Mavericks & Mountain Lion)
Server Used: Ser Proxy Server, Iptel, PBX
Designation/Role: QA Engg (Protocol Testing)
Team Size: 10
Brief: Desktop Softphone application uses SIP technology based signaling for all interactive
media sessions & supports open standards for VoIP, Security offering signaling & media
encryption via TLS and SRTP streams, High Compression codec support, Comprehensive
Personal Address Book, including detailed calls lists and history, Zero-Touch Configuration of
your audio or video devices, Microsoft Outlook® integration allowing users to import their
address book into their softphone contact list and dial directly from the application, IM &
Presence Management, Multi-party (Voice and Video) Conferencing [IP & PSTN], Voice Call
Recording.
My Responsibilities:
 Designing Test beds, write and execute test cases & finding bugs.
 Interaction with Client for troubleshooting of any major bug related with packet loss.
 Managing the task and arranging the resources required for the test cases execution.
 Performing SIP call flow (audio and video) & other protocol packets flow using
Wireshark tool.
 Generating Bug report, documentation & logging bugs in JIRA.
 Performing Functional, Non-Functional, Regression, Performance, Ad-hoc, Smoke and
Sanity Testing.
 Testing including Voice & Video over IP, IM (Instant Messaging), Presence, Privacy,
and call flow etc.
 Doing the major part of our SIP testing including the packet trace across the
Firewall, NAT and also STUN server-based SIP testing.
 Monitoring and dealing with RTP traffic, RTCP, SDP and SRTP, DTMF, RTP Event,
Payload, QoS etc.
Product Name: Bria for Android Edition (Smartphone & Tablet)
Company: Counter Path Corporation, Canada
Duration: Apr 11 to Present
Platform: Android 4.1.2, 4.3 & 4.4
Device Used: Samsung Galaxy S4, HTC One, Note 8 & Google Nexus 7
Server Used: SCS-PBX for PSTN and VOIP calling
Designation/Role: QA Engg (Protocol Testing)
Team Size: 3
Brief: Bria Android Edition is a highly secure, standards-based mobile VoIP softphone that
works over both 3G and Wi-Fi networks. Using the device’s existing contact list, Bria
Android Edition facilitates easy and effective communication management with an intuit ive
interface. Deskphone-class calling functionality includes the ability to swap between two

3. calls, merge calls and perform attended and unattended transfers. Bria Android Edition
incorporates advanced security settings which allow for secure call signaling. It also contains
enhanced audio features including G.711, G.722, GSM, iLBC, SILK and Opus. Bria Android
Edition works seamlessly with other CounterPath desktop and convergence solutions, as well
as with enterprise and carrier infrastructure equipment from major vendors such as Alcatel-
Lucent, Ericsson, BroadSoft, Metaswitch, Avaya, Cisco and NEC. Bria Android Edition also
supports Asterisk-based telephony systems.
My Responsibilities:
 To test complete feature of Bria by daily doing Regression on it.
 Performing Call flow testing with PSTN using PBX server.
 Interaction with Client for troubleshooting of any major bug related with packet loss.
 Performing SRTP testing, QoS,VAD, Handoff, Global IP and complete Call flow
testing.
 Also have to perform Benchmark & Background Support testing.
Product Name: Bria for iOS Edition (iPhone & iPad)
Company: Counter Path Corporation, Canada
Duration: Apr 2011 to Present
Platform: iOS 7.0.4, 7.1.2 & 8.0.2
Device Used: iPhone 4, iPhone 5, iPhone 6, iPad 2, iPad 4 & iPad mini
Server Used: SCS-PBX for PSTN and VOIP calling
Designation/Role: QA Engg (Protocol Testing)
Team Size: 3
Brief: Bria iPhone & iPad Edition is a SIP-based phone for Apple iPhone and iPad that uses a
Wi-Fi or cellular data network connection to make and receive calls. Using the iPhone or
iPad's existing contact list, Bria iPhone Edition facilitates easy and effective communication
management with an intuitive interface that accommodates multiple calls. Call functionality
includes the ability to swap between two calls, merge and split calls and perform attended
and unattended transfers. Bria iPhone Edition incorporates advanced security settings which
allow for secure call signaling and audio encryption. It also contains enhanced audio
features including G.711, G.722, iLBC, GSM, SILK and Opus.
My Responsibilities:
 To test complete feature of Bria by daily doing Regression on it.
 Performing Call flow testing with PSTN using PBX server.
 Interaction with Client for troubleshooting of any major bug related with packet loss.
 Performing SRTP testing, QoS, VAD, Handoff, Global IP and complete Call flow
testing.
 Also have to perform Benchmark & Background Support testing.
Product Name: Bria Virtualized Edition for Teradici
Company:
Duration: June 2014 to Present
Platform: Windows 7 (32 & 64 bit), Win 8.1 – 64 bit
Designation/Role: Junior QA Engg (Protocol Testing)
Team Size: 4
Brief: Teradici developer of industry-leading PCoIP technology for virtual workspaces done
a partnership with CounterPath Corp. Together, the companies will deliver the industry’s
first scalable unified communications (UC) solution for PCoIP Zero Clients for desktop-as-a-
service and virtual desktop infrastructure (VDI) deployments. Bria Virtualized Edition
doesn’t support video calling. It’s all feature are same as Bria except video.

4. My Responsibilities:
 Performing SIP audio call Flow & other protocol packets flow using Wireshark tool.
 Performing Functional, Non-Functional, Regression, Performance, Ad-hoc, Smoke and
Sanity Testing.
 Testing including Voice over IP, IM (Instant Messaging), Presence, Privacy, and call
flow etc.
 Also have to check long call test and CPU & memory usages.
Product Name: Rogers One Number (Webphone) For Windows & Mac
Company: Rogers Communications, Canada
Duration: Oct 2012 to Present
Platform: Windows (XP, 7, 8 & 8.1) and Apple MAC (Mavericks & Mountain Lion)
Browser: Google Chrome, Mozilla Firefox, IE, Safari
Designation/Role: Junior QA Engg (Protocol Testing)
Team Size: 7
Brief: The RON Web-phone is Web based Softphone application in which Pre-configured SIP
account is used to register and to perform Calling, Conference, Video, Call Grabber, Ring My
Number and many other excellent feature.
My Responsibilities:
 Designing Test beds, write and execute test cases & finding bugs.
 Performing Server based Calling, Conference and Call Grabber testing.
 Performing RON Web phone testing in different combination of Browser and OS.
Product Name: RON for Android Edition (Smartphone & Tablet)
Company: Rogers Communications, Canada
Duration: March 2013 to Present
Platform: Android 4.1.2, 4.3 & 4.4
Device Used: Samsung Galaxy S4, HTC One, Note 8 & Google Nexus 7
Designation/Role: Junior QA Engg (Protocol Testing)
Team Size: 3
Brief: Rogers application is available for Android phones that works over both 3G and Wi-Fi
networks. Main features are voice and video calling, Conference, Messaging and NAB
(Network Address Book) sync from web portal to mobile device.
My Responsibilities:
 Perform Sanity & Regression testing and also have to perform bug verification task.
 Performing Server based Calling, Conference and Call Grabber testing.
 Interaction with web portal and device application.
Product Name: RON for iOS Edition (iPhone & iPad)
Company: Rogers Communications, Canada
Duration: March 2013 to Present
Platform: iOS 7.0.4, 7.1.2 & 8.0.2
Device Used: iPhone 4, iPhone 5, iPhone 6, iPad 2, iPad 4 & iPad mini
Designation/Role: Junior QA Engg (Protocol Testing)
Team Size: 3
Brief: Rogers application is also available for iOS platform that works over both 3G and Wi-
Fi networks. Main features are voice and video calling, Conference, Messaging and NAB

5. (Network Address Book) sync from web portal to mobile device.
My Responsibilities:
 Perform Sanity & Regression testing and also have to perform bug verificat ion task.
 Performing Server based Calling, Conference and Call Grabber testing.
 Interaction with web portal and device application.
Product Name: GENCom for mobile client
Company: Genband
Duration: Sep 2013 to Present
Platform: iOS 7.0.4, 7.1.2 & 8.0.2
Device Used: iPhone 4, iPhone 5, iPhone 6, iPad 2, iPad 4 & iPad mini
Designation/Role: Junior QA Engg (Protocol Testing)
Team Size: 3
Brief: This is ACME based Mobile Softphone which is used to perform SIP signaling.
GENBAND has proprietary server-based personal address book for their users. The address
book is accessible from their PC client and from their web portal. The branded app will use
static login provisioning mode. The CCS will respond with a single SIP account with
GENBAND’s service URL prefix. When the SIP account registers successfully, the branded
app will load server-based personal address book. The branded app will support global
directory search using GENBAND’s SOPI interface. Each entry can be viewed in detail and
user can proceed to make outgoing calls and texting based upon available information
returned from GENBAND’s server.
My Responsibilities:
 Need to test Server based Global directory testing and complete product testing
include calling, IM, Presence.
 Worked on CCS to configure or provision Gencom client to test its various feature /
Services Generating Bug report, documentation & logging bugs in JIRA
PROFICIENT IN TESTING OF
 SIP and XMPP account registration using UDP, TCP and TLS transport protocol.
 Basic SIP calls flow (audio and video).
 Forward call, transfer call and conference calls.
 DTMF, RTP (Audio & Video), RTP Event, Payload, QoS etc.
 Instant Messaging (SIP & XMPP), IM Archive, Group Chat and File transfer.
 Register, subscription, notify, bye, cancel etc.
 Import and Export of contacts using CSV, VCF format and integration with MS
outlook.
 Presence (SIP and XMPP) and Privacy management.
 Contacts, Call History, Flyout and Toast.
 Install - Uninstall, upgrade and License key.
Training Details
 I have done DIPLOMA IN SOFTWARE TESTING from SEED InfoTech PUNE in June-Aug
2011. They have also provided knowledge about some testing tools like ALM 11.5 & UFT
11.5 by HP trainers. In this organization, I learnt here ‘manual and automation’ both
type of testing and learnt how to maintain positive environment.

6. EDUCATION QUALIFICATION
Course & Year Marks Board/university
BE(EC)-2009 72.97 R.G.P.V Bhopal University
HSC-2008 82 M.P Board
SSC-2006 74 M.P Board
PERSONAL QUALITIES
 Self motivated and Reliable.
 Good co-ordination ability.
 Hard Working.
 Discipline
 Adjustable
PERSONAL DETAILS:
Father's Name: Mr. Mahendra Bhawsar
Date of Birth: 22 June 1987
Sex: Male
Nationality: Indian
PERMANENT ADDRESS:
22, Rajaswagram Colony,
Indore, M. P
(Amit Bhawsar)