Theresa Usry has experience providing medical care and administrative support in healthcare settings. She has worked as a certified nursing assistant, giving medications, checking vitals, and providing wound care for elderly patients. Her administrative skills include scheduling appointments, maintaining patient records, and using various medical software programs. She is pursuing a Medical Assistant certificate from Virginia College and holds certifications in CPR/BLS. Her professional experience also includes customer service roles providing title services and overseeing operations in an intensive care unit.

1. THERESA USRY
470 Sterling Creek Dr.,Richmond Hill, GA. 31324
(912) 536-5348
tusry@yahoo.com
MEDICAL SKILLS ADMINISTRATIVE SKILLS
— Gave Medication to elderly patients
— Did end of day reports
— Scheduled Doctor Appointments
— Gave insulin injections
— Checked blood sugar
— Wound care
— Check vitals
— CPR/CNA
— Medical Terminology
— Glucometers
— Knee Braces
— Medical / Clinical Office Procedures
— Patient Charting
— Scheduling
— Patient Relations
— Microsoft Outlook
— CERNA and other Hospital Software
— Supervision and TeamWork
— Basic Medical Billing and Coding
— HIPAA Compliance
— Confidentiality
— Worked in Intensive Care Department
EDUCATION & CERTIFICATIONS
Virginia College, Savannah, GA
 Medical Assistant – Certificate Presently taken
 Certified Nursing Assistant – NHA Jan 2013
 CPR/BLS – American Heart Association Current
 Honors: President’s and Dean’s List multiple terms / GPA 3.86
PROFESSIONAL EXPERIENCE
O.C Welch Motor Company, Beaufort, SC Jan 2013- 2013
Out of State Title Clerk
 Provided general customer Service
 Interpreted and evaluated different fees for each state
 Obtained complete customer history and insurance paperwork
 Maintained accurate and complete customer records; updated customers of tag status
 Identified and assessed customers’ needs for title and tag work
 Did daily deposits at bank
 Instructed Salesman of taxes they need to collect for customers for their state
Magnolia Manor, Richmond Hill, GA Jan 2011-2013
C.N.A / Health Care Nursing Aide
 Provided personal care for the elderly and persons with disabilities, ensuring their dignity and
safety
 Monitored client health, dietary, and medication intake
 Gave medication
 Checked blood sugar & gave insulin injections
 Provided Wound care
 Did daily reports
 Supervised care for the elderly where ever needed

2. Memorial Health University Hospital December 2004-2011
Patient Relations in Intensive Care Unit
 Oversaw daily operations of Intensive Care patients and helped the families
 Supervised, the waiting room sleep units for family members
 Provided a support system for family Members
 Fostered staff teamwork and a positive work environment; professionally and quickly resolved
customer service escalations
 Was cross trained to cover other areas when co-workers were absent or on vacation
 Handled complaints
 Resolved complaints and made best decision for patient and hospital