A short presentation about the Queensland Health Sharing Perspectives project.

1. Sharing Perspectives:Increasing the use of Consumers Self Rated Measures Alexis Anastasi Industry Placement

2. Queensland Health Who is conducting the project? The Queensland Mental Health Clinical Improvement Team Why? The usage rates of Consumer Self Rated Measures (CSRM) are below expectation This matters because? Queensland Plan for Mental Health 2007-2017 CSRM improve treatment outcomes for Mental Health patients

3. Who is involved? Mental Health Representative Clinician Case Worker The Patient – Diagnosed with a mental illness The Patient = Customer

4. What is a Consumer Self Rated Measure? There are two Consumer Self Rated Measures (CSRM) tools Mental Health Inventory (MHI) Strengths and Difficulties Questionnaire (SDQ) It is mandatory for Mental Health (MH) to offer a CSRM tool to patients Why are the offering rates so low?

7. Platform to communicate concern

8. Improves Locus of Control

10. PRINCE 2 – Project Tool PRINCE 2 is now the standard for Queensland Health (QH) projects. Before PRINCE2 there was NO Standard Why was this a problem? No Standard = No Plan = Only Person A understands the Project Planning - Person A = High Risk Project Failure

11. Prince 2 Focus PRINCE2 has flexible activities within the processes Have activities that satisfy the project needs Can be applied to any project

12. The PRINCE2 Process

13. Activities within the Processes

14. Initiating the Project Research Define Who, What, When, Where, Why, How Not researching the usage rates of CSRM, We are researching the best method to implement the new project. Product must be fit for purpose.

15. Identify the Stakeholders What is a Stakeholder? A stakeholder is a person or group that will have any association to the project. For Example Project Board Project Manager End Users -the MH case workers and patients/customers

16. The Project Rollout The Sharing Perspectives Pilot Southern Qld Central Qld Northern Qld Hands on delivery method for better evaluation assurance Australian Travel Information : Australia : © Australian Explorer Pty Ltd Since 2000http://www.australianexplorer.com/queensland.htm

17. The Next Step Create Training Materials Create Promotion Materials Deliver Promotion Materials to MH Units Give Feedback and Evaluation of Delivery and Implementation

18. Thank You