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Copyright	2016	:	Lisa	Crispin	and	Raji	Bhamidipa9	
With	material	from	Janet	Gregory,	and	from	Discover	to	Deliver		
by	Ellen	Go6esdiener	and	Mary	Gorman
Lisa	(with	Janet	Gregory):	Agile	
Tes/ng	2009	
More	Agile	Tes/ng:	2014	
@lisacrispin	
www.lisacrispin.com		
www.agiletester.ca	
	
Raji	BhamidipaJ	
So	you	want	to	be	a	scrum	
master?	2016	
www.raji.me	
@raji_bh	
2
Who	are	testers?	
Who	are	business	analysts?	
Who	are	programmers?	
Who	are	managers	of	some	kind?	
	
Agile	experience	
New	(less	than	6	months)	
	>	6	months	
	>	1	year	
	>	5	years	
	>	10	years?	
	 3
• Coffee	break	11	–	11:30	
• Lunch	13:00	–	14:15	
• Coffee	break	16:15	–	16:30	
• Finish	at	18:00	
4
•  Share	experiences	
•  PracJce	techniques	to	elicit,	explore	
specificaJons,	build	shared	understanding	
•  Perhaps	some	brand	new	ideas!	
•  Inspect	and	adapt	as	we	go	
•  You’ll	leave	with	some	experiments	to	try		
5
• Techniques	that	your	team	can	use	to	
help	your	customers	idenJfy	the	right	
features	to	build		
• Ways	to	enable	shared	understanding	of	
features	and	stories,	and	tesJng	
consideraJons.	
6
• Small	differences	can	cause	
big	mispercepJons	
• The	classic	“Jre	swing”	
metaphor	-	each	
stakeholder	has	own	
viewpoint,	agenda
8	
What’s	slowing	you	down?	Gehng	in	
the	way	of	shared	understanding?	
•  Write	one	problem	per	sJcky	note.	
•  Share	with	your	table	group.	
•  Post	on	your	wall	chart	by	the	
parachute.	Group	related	problems.
9	
Intro	
Req’ts	&	
TesJng	
EssenJals		
Big	Picture	
Release	&	
Feature	Levels	
Explore	with	
Examples	
IteraJon	
Level	
Stories	
-				7	dimensions			
-  funcJonal	
-  non-func’l	
-  quadrants	
-  mindset	
-  levels	of	
detail	
-  Using	7	
dimensions	
-  Tools	to	
help		
-  ATDD	
-  Example	
mapping	
-  using	
acceptance	
tests	
	
Wrap-up	
Wrap-UP
10	
Copyright	2016	:	Janet	Gregory	–	DragonFire	Inc.
11	
Copyright	2016	:	Janet	Gregory	–	DragonFire	Inc.
12	
Levels	of	Precision
13	
Intro	
Req’ts	&	
TesJng	
EssenJals		
Big	Picture	
Release	&	
Feature	Levels	
Explore	with	
Examples	
IteraJon	
Level	
Stories	
-				7	dimensions			
-  funcJonal	
-  non-func’l	
-  quadrants	
-  mindset	
-  levels	of	
detail	
-  Using	7	
dimensions	
-  Tools	to	
help		
-  ATDD	
-  Example	
mapping	
-  using	
acceptance	
tests	
	
Wrap-up	
Wrap-UP
14
15	
Meaning	 Descrip9on	
I	 Independent	
Self-contained,	so	no	inherent	dependency	on	
another	user	story	
N	 NegoJable	
Can	be	changed	and	rewri6en	unJl	they	are	
accepted	into	an	iteraJon	
V	 Valuable	 Relevant	and	necessary;	linked	to	a	business	goal	
E	 EsJmable	 Must	be	able	to	size	(or	esJmate)	the	story	
S	 Small	 Small	enough	to	have	a	certain	level	of	certainty	
T	 Testable	 Must	be	able	to	test	it	
Origins:	Bill	Wake,	2003
func9onal	
nonfunc9onal	
www.DiscoverToDeliver.com/visual-language.php	
Source: DiscoverTo Deliver, Gottesdiener & Gorman, 2012
“	an	aspect	of	a	product	that	expresses	
product	capabiliJes	or	things	the	product	must	
do	for	its	users.”	
	
-	includes	users,	acJons,	data	and	control	
product	dimensions	
Ellen	Go6esdiener,	Mary	Gorman		
17
agile	
tesJng	
quadrants	
	
(based	on	Brian	
Marick’s	matrix)
Amablé	Autobus	tour	bus	company	--	see	handout	
Choose	a	feature:	
1.  Ability	to	assign	and	schedule	subsJtute	buses	
and	drivers	for	transporJng	tour	groups	around	
Madrid	
2.  Ability	to	noJfy	staff	at	desJnaJon	when	bus	is	
broken	down,	along	with	a	plan	of	acJon	
	
	
	
19
20	
As the scheduler,

I need to schedule regular hours as
well as add additional hours for
overtime hours to the payroll system 

So that the drivers get paid
correctly.
21	
Dimension	 Ques9ons	
User	 Is	the	scheduler	an	administrator	of	the	
system?	Or	is	she	a	data	entry	person	only?	
Data	 Is	Jme	measured	in	hours	or	minutes?	
AcJon	 Can	the	drivers	add	their	hours	in	manually,	or	
do	they	submit	Jme	sheets?	
How	does	she	find	out	about	extra	hours?	
Control	 Do	the	Jmesheets	have	to	be	approved	by	a	
supervisor	or	somebody?
In	your	group,	using	your	feature:	
	
1.  Ask	quesJons	about	funcJonal	
requirements	for	the	dimension	you	have	
been	given.	
2.  Write	each	individual	quesJon	on	a	sJcky	
note	and	put	on	the	Dimensions	wall	chart.	
	
	
22
“	aspects	of	a	product	that	express	properJes	
that	the	product	must	have”		
	
-  includes	environment	and		interface		
dimensions	
-  Also	known	as	“non-funcJonal	
requirements”	or	“para-funcJonal	
requirements”	
					
	
Go6esdiener,	The	Sosware	Requirements	Memory	Jogger		
23
24
agile	
tesJng	
quadrants
26	
As the scheduler,

I need to schedule regular hours as
well as add additional hours for
overtime hours to the payroll system 

So that the drivers get paid
correctly.
27	
Dimension	 Ques9ons	
Interface	 Who	/	what	else	has	access	to	the	scheduling	
system?	
Environment	 Can	it	be	entered	remotely	or	is	it	desktop	
only?	
Quality	A6ributes	 Are	there	performance	requirements?	
Can	I	assume	there	is	only	one	person	
accessing	at	a	Jme?	
What	level	of	security	do	we	need	for	the	
scheduler?
In	your	group,	using	the	same	feature…	
	
1.  Ask	quesJons	about	quality	a6ributes	for	
the	dimension	you	have	been	given.	
2.  Write	each	individual	quesJon	on	a	sJcky	
note	and	put	with	the	Dimension	wall	chart.	
	
	
28
29	
Intro	
Req’ts	&	
TesJng	
EssenJals		
Big	Picture	
Release	&	
Feature	Levels	
Explore	with	
Examples	
IteraJon	
Level	
Stories	
-				7	dimensions			
-  funcJonal	
-  non-func’l	
-  quadrants	
-  mindset	
-  levels	of	
detail	
-  Using	7	
dimensions	
-  Tools	to	
help		
-  ATDD	
-  Example	
mapping	
-  using	
acceptance	
tests	
	
Wrap-up	
Wrap-UP
30	
Levels	of	Precision
Can	be	used	at	product	backlog	level	as	well	as	
at	story	level	
• Helps	visualise	a	users	journey	through	the	
product	
• Useful	tool	for	visualising	product	backlog	
31
32
We	will	create	a	‘now	map’.		
	
	
How	did	you	start	your	day	and	get	here	this	
morning?	
	
33
User Interface Action Data Control
persona
user role map
context
diagram
prototype
relationship
map
business process
diagram
capability map
dependency graph
story, story map
use case
value stream map
data model
state diagram
business policy,
rule
decision table
decision tree
Source: DiscoverTo Deliver, Gottesdiener & Gorman, 2012
35	
As the scheduler,

I need to schedule regular hours as
well as add additional hours for
overtime hours to the payroll system 

So that the drivers get paid
correctly.
36
37	
Name:	Sarita	the	Scheduler	
Schedules	buses	
Schedules	bus	drivers	
Matches	bus	drivers	to	buses	
Arranges	emergency	buses	and	
drivers	
Ensures	hours	get	logged	
Liaises	with	the	bus	
maintenance	
Detailed	oriented	
Likes	working	with	numbers	
Likes	trying	new	ideas	
Likes	the	outdoors,	camping	
Introvert	
Doesn’t	like	conflict	
DescripJon	 Values	
Likes
38	
Schedule	
regular	
shiss	
Scheduler	
Driver	
Payroll	
Accepts	
shiss	
Reports	
hours	
(including	
overJme)	
Validates	
hours	
Submits	to	
payroll	
Creates	
payment	
Driver	gets	
paid
39
Scenarios	for	payment	of	hours	
1.  Regular	hours	only	
2.  Regular,	plus	overJme	
3.  Regular,	plus	addiJon	call-out	due	to	bus	
breakdown	
4.  Call-out	only	due	to	bus	breakdown	
40
41	
Scenarios	 Business	Policies	
Regular	hours	only	 Seasonal	part-Jme	hours	paid	
Regular	plus	overJme	 OverJme	is	paid	at	1.5	x	regular	
Call-out	for	bus	
breakdown	
AddiJonal	compensaJon	for	extra	call
Consider	personas,	process	flow,	context	and	
state	diagrams	for	your	feature,	what	
scenarios	and	business	policies	can	you	find.	
Pair	up,	each	pair	try	a	tool	and	report	to	the	
group.		
	
What	quality	a6ributes	might	be	applicable	
at	the	feature	level?	Consider	all	7	
dimensions.	
	
42
43	
• Write	one	item	per	sJcky	note.	
• Share	with	your	table	group.	
• Post	on	your	wall	chart	by	the	
race	car.	
	
How	can	you	explore	funcJonal	requirements	and	
quality	a6ributes	to	improve	quality?
44	
Intro	
Req’ts	&	
TesJng	
EssenJals		
Big	Picture	
Release	&	
Feature	Levels	
Explore	with	
Examples	
IteraJon	
Level	
Stories	
-				7	dimensions			
-  funcJonal	
-  non-func’l	
-  quadrants	
-  mindset	
-  levels	of	
detail	
-  Using	7	
dimensions	
-  Tools	to	
help		
-  ATDD	
-  Example	
mapping	
-  using	
acceptance	
tests	
	
Wrap-up	
Wrap-UP
Feature	
(with	
examples)	 User	
Story	
High-
Level	
AT	
Fix	
Defects	
Code,	test	&	automate	story	
ATDD	
Acceptance	Test	Driven	Development	
Accept	
Story	
Explore	
Examples	
45
•  To	elicit	requirements	
•  To	reduce	uncertainty	
•  To	test	people’s	understanding	of	the	requirement	
46	
Credit	and	thanks	to	Brian	Marick	
“That’s	not	right”		can	be	music	to	your	ears	
•  Can	become	the	actual	tests	
•  Are	a	form	of	specificaJon
47	
As a user, I want guidelines to
create a strong password, so
that I have limited risk for
identity theft
48	
Copyright	2016	:	Janet	Gregory	–	DragonFire	Inc.	
1.  Pick	a	partner	table	group	
2.  Using	the	blue	index	cards,	invent	3	secret	
business	rules	for	“Create	a	strong	password”	
story	
3.  Write	3	(and	only	3)	examples	on	the	white	
cards	to	express	those	rules	<2	min>	
4.  Now	pass	them	to	your	partner	table.	
5.  Guess	the	rules	based	on	the	examples	–	write	
them	on	the	sJcky	notes,	and	pass	them	back	
6.  Let’s	stop	and	reflect
49	
• Write	more	examples	to	clarify	the	rules	–	sJll	no	
conversaJon	except	yes	or	no.	
•  Two	more	iteraJons:	Pass	examples	to	your	
partner	table	and	have	them	guess	the	rules.	
Now:	Have	a	conversaJon	about	the	story.
50	
What	did	this	exercise	show	you?	
	
What	did	you	learn?	
	
Are	rules	or	examples	be6er?	
Why	or	why	not?
51	
From	MaR	Wynne
As	a	user,	I	want	guidelines	to	create	a	strong	
password,		
so	that	I	have	limited	risk	for	iden/ty	theC	
52	
Story	
Rules	
Examples	
QuesJons	
1.  Minimum	8,	maximum	32	characters	
2.  One	or	more	of	each:	lower-case	le6er,	
upper-case	le6er,	number,	punctuaJon	mark	
Valid:	p4ssW0rd!,	paSSw.rDp	
Invalid:	p4ssword1,	p4ssw@d,	Pa%swd.	
What	wording	to	use	for	the	error	messages?	
Should	we	have	a	password	strength	meter?
53	
Create a story from your feature,
write it on a yellow card.

For example:

•  Send email to hotel staff …

•  Select an alternate bus …
For	your	story,		
1.  IdenJfy	a	couple	of	obvious	business	rules	
(blue	cards)	
2.  Explore	examples	for	at	least	one	rule	
(green	cards)	
3.  Are	there	quesJons	(pink	cards)	
	
54
55	
• Write	one	item	per	sJcky	note.
• Share	with	your	table	group.	
• Post	on	your	wall	chart	by	the	
abyss.	
	
What	pizalls	do	you	want	to	help	your	team	avoid?
56	
Intro	
Req’ts	&	
TesJng	
EssenJals		
Big	Picture	
Release	&	
Feature	Levels	
Explore	with	
Examples	
IteraJon	
Level	
Stories	
-				7	dimensions			
-  funcJonal	
-  non-func’l	
-  quadrants	
-  mindset	
-  levels	of	
detail	
-  Using	7	
dimensions	
-  Tools	to	
help		
-  ATDD	
-  Example	
mapping	
-  using	
acceptance	
tests	
	
Wrap-up	
Wrap-UP
57	
Levels	of	Precision
Define,	constrain	or	enable	behaviour	of	the	
sosware,	business	processes,	data	structure	
	 		
58	
Business	goals	
Business	policies	
Business	rules
It	may	help	priori/ze	stories	
Example:	Schedule	a	distributed	team	meeJng	
in	our	scheduling	app.	
1.  MeeJngs	with	>	2	Madrid	a6endees	need	a	
meeJng	room	
2.  Remote	a6endees	must	have	video	link	
3.  MeeJngs	are	during	normal	work	hours	for	
all	a6endees	(employees	located	across	
Europe).	
59
• Where	can	you	get	the	data?	
◦ Data	dicJonary,	model,	fixtures	
• What	kind	of	data	might	you	need?	
• Is	there	appropriate	test	data?	
60
• Means	to	evaluate	capability	from	a	user’s	
perspecJve	
• Provide	the	scope	of	the	story	(or	feature)	
• Results	are	accepted	or	not	accepted	
◦ If	not	–	revisit!	
61
Scenario	example:			
As	a	user	with	valid	login	credenJals,	I	can	log	in	and	
see	the	landing	page.	
	
Test	might	look	like:	
•  Given	Janet	has	a	valid	login,	
•  When	she	enters	her	valid	username	and	password,	
•  Then	she	sees	the	landing	page.	
		
	
	
62	
User	 Email	 Password	 Expected	
Result	
Comments	
Jara	 jara@example.com	 Passw0rd22	 Logged	in	 Valid	login	scenario
63	
As a driver called in as a
replacement,

When I submit hours
including overtime, I
receive the correct pay
amount.

Rule:		1.5	x	regular	pay	if	more	than	1	hour	over	
scheduled	driving	Jme	
Rule:	1	hour	extra	pay	in	addiJon	to	overJme	hours	
if	call-in	replacement
BDD	–	Behaviour	driven	development	
	Captures	shared	understanding,	guides	
development.	
	
Given	-	precondiJon	
When	–	trigger,	acJon	
Then	–	consequences,	results	
64
Story
As	a	driver	called	in	as	a	replacement,	
When	I	submit	hours	including	overJme,	I	receive	the	correct	
pay	amount.	
Scenario Regular	hours	plus	overJme	plus	call-in	replacement	pay	
business rule(s)
OverJme	is	calculated	as:	(Total	driving	Jme	minus	regular	
hours)	*	overJme	
Given
pre-condition(s),
state
	
Driver	exists	and	drove	his	bus	
fixed data
Driver:	José,	worked	40	hours,	including	4	overJme	hours	
when		called	in	as	a	replacement		
Regular	wage:	20	euros/hour	
OverJme	percentage:	150%	(1.5	x	regular	pay)	
When
action Driver	submits	hours	
input data
Hours	submi6ed:	36	regular,	4	overJme	call-in	replacement	
Then
observable outcome:
message, output
	
Total	wages:	860	
post-condition Paycheck	cut
Given	40	hours	has	been	worked	in	one	week	
When	the	driver	submits	overJme	hours	
Then	the	driver	gets	paid	for	regular	hours	plus	the	
overJme	hours			
Given	40	hours	has	been	worked	in	one	week	
When	the	driver	submits	overJme	hours	
Then	the	scheduler	submits	the	regular	hours		
plus	the	overJme	hours	for	payment	to	payroll
Driver	 Regular	
Wage	
Regular	
hours	
Over9me	
hours	
Total	paid	
José	 20.00	 36.0	 4.0	 840.00	
José	 20.00	 36.0	 2.0	 780.00	
José	 20.00	 30.0	 0.0	 600.00	
67
1.  Use	the	story	from	your	example	mapping	
2.  Create	BDD	acceptance	tests	using	Given/	
When/Then	format	
3.  Then	idenJfy	possible	examples	(test	data)	
that	could	be	input	in	a	tabular	format	
4.  Show	your	tests	to	another	table	group.	Do	
they	understand	the	capability	to	be	
delivered?	
68
• Interfaces	
◦ tesJng	design	–	how	does	it	interface	with	other	
apps?	
◦ Different	plazorms,	consistency,	how	does	it	react?	
• Quality	a6ributes	
◦ Constraints	to	be	considered	with	every	story	
• ImplementaJon	environments	
◦ Requirements	that	limit	build	and	deploy	opJons	
69
• Consider	the	quality	a6ributes	–	are	there	any	
that	are	applicable	to	your	story?	
• Are	there	any	interfaces	you	need	to	
consider?	
• What	about	your	environments?	Anything	
specific	to	worry	about?	
	
Discuss	in	your	teams	
70
• Stories	are	a	reminder	to	have	a	conversaJon	
• Acceptance	tests	agreed	upon	with	the	
customer	
◦ with	examples	to	express	business	rules	
• ConversaJon	–	examples,	clarificaJons	
Requirement	Story	
Acceptance	
Tests	with	
examples	
Conversa9on	+ + =
71
72	
• Write	one	item	per	sJcky	note.
• Share	with	your	table	group.	
• Post	on	your	wall	chart	by	the	
abyss.	
	
What	experiments	can	your	team	try?
73	
Intro	
Req’ts	&	
TesJng	
EssenJals		
Big	Picture	
Release	&	
Feature	Levels	
Explore	with	
Examples	
IteraJon	
Level	
Stories	
-				7	dimensions			
-  funcJonal	
-  non-func’l	
-  quadrants	
-  mindset	
-  levels	of	
detail	
-  Using	7	
dimensions	
-  Tools	to	
help		
-  ATDD	
-  Example	
mapping	
-  using	
acceptance	
tests	
	
Wrap-up	
Wrap-UP
74	
Examples	
Tests	
Adapted	from:	Agile	Alliance	FuncJonal	TesJng	Tools		
Open	Space	Workshop	2007,	&	EBG	ConsulJng	2012
75	
Levels	of	Precision
Assemble	op9ons	
Source: DiscoverTo Deliver, Gottesdiener & Gorman, 2012
76
77
And	always,	strive	for	quality!	
photoshd.wordpress.com/2008/04/24/13/
Agile	Tes/ng:	A	Prac/cal	Guide	for	Testers	and	Agile	Teams	
More	Agile	Tes/ng:	Learning	Journeys	for	the	Whole	Team	
		
www.agiletester.ca,	www.lisacrispin.com	
Email:	lisa@lisacrispin.com	
79	
Save	35%:		
h6p://informit.com/
swtesJng	
or		
h6p://informit.com/
agiletest		
		
Use	code	
AGILETESTING
Ques9ons?
• Go6esdiener,	Ellen	and	Gorman,	Mary,	Discover	to	Deliver,	
2012	
• Wynne,	Ma6,		"Introducing	Example	Mapping",	h6p://bit.ly/
1iw19w4	
• Wynne,	Ma6	and	Aslak	Hellesoy,	The	Cucumber	Book:	
Behavior-Driven	Development	for	Testers	and	Developers,	
PragmaJc	Programmers,	201	
• Adzic,	Gojko,	Specifica/on	by	Example:	How	Successful	Teams	
Deliver	the	Right	SoCware,	Manning,	2011	
• Adzic,	Gojko,	Bridging	the	Communica/on	Gap,	Neuri	Limited,	
2009	
•  Gärtner,	Markus,	ATDD	By	Example:	A	Prac/cal	Guide	to	
Acceptance	Test-Driven	Development,	Addison-Wesley,	2012a	
• Keogh,	Liz,	h6p://lunivore.com	-	look	for	her	posts	on	BDD,	
Real	OpJons	
81

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