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pre
Conference
National Strategic Conference
LCP
&MC
planning
output
inDonesiain
DEVELOPMENT
BLOCK
expanding
our reach
expanding our reach
market
expansion to
new region
(MC+LC)
increase
medium +
small lc
capacity
university/
ewa
engagement
re-
integration
of market
expansion to
entity
expansion
Regional
model
testing
regional
structure
concept
Regional
coordinator
implementation
regional based
education +
online
Regional office
regional financial & bd model implementation
MC Regional structure
regional clustered system
ensure legality in city based system and
market segmentation in big city which
separated into several university based
sustain online education system
1516 OD and expansion growth model continuation & adjustment
university (big)/
city (small)
based system
regional
financial & BD
model
implementation
big indonesia roadmap
1516 1617 1718 1819 1920
regional office
initiation
regional it infrastructure
expanding
our reach
collaboration
across sectors
collaboration across sectors
regional
collaboration
government
endorsement
(city)
strategic
alliances
(community &
media) MC &
Big LC
global
entrepreneur
sub-product
for start-up
stakeholder
engagement
model
csr solutions
+awards
government
program
(province)
president in
national
conference/
IPM
gcdp & gip for kkn + internship
government
program
(national)
aiesec
indonesia
national media
advertising
aiesec brand
champion
tourism
ambassador
big indonesia roadmap
1516 1617 1718 1819 1920
aiesec asean
collaboration
sea
collaboration
ogcdp for
scholarship
pr structure in
emerging big
entity
decentralise pr strategy to lc & mc keep help lc to grow through
strategic alliances
expanding
our reach
collaboration
across sectors
leadership
development
leadership development
big indonesia roadmap
1516 1617 1718 1819 1920
IXP
LDM for
indonesia
marketeers & sales conference for ewa & member (priority: sales & marketing)
regional
talent
creativity ldm
relevancy to
external
lc’s gcp ldm
mindset
shifting
L&D
Development
social
business
mindset
alumni: start
activate
community
program
english
preparation
for ep
alumni for
community
program
initiation
naturally
social
business
mindset
ldm becomes
culture ldm becomes
identity
internal and
external
relevancy
research
expanding
our reach
collaboration
across sectors
leadership
development
it/apps
development
it/application development
big indonesia roadmap
1516 1617 1718 1819 1920
one brand
identity
building
digital
mindset
it developer
friendly-user
aiesec system
30% talent
expert on it
aiesec system
in your hand
approach
google for
learning
partner
website in
bahasa
centralised
tracker
virtual
channel reach
corporate
knowledge
management
and bank data
optimising and
maintaining
1516 IT process
partner for
big data
big data
system
website well
known in
corporate and
other
stakeholders
90%
applicants/
ewa comes
from digital
centralised
system
expanding
our reach
collaboration
across sectors
leadership
development
it/apps
development
sustainability
sustainability
big indonesia roadmap
1516 1617 1718 1819 1920
Financial model
External
analysis
IM development
Legal board
Marketing and
brand
research
BD synergy
model
EWA engagement EWA involvement
Process optimisation
Brand evaluation and improvisation
Sustainable
growthBusiness
networking
synergy
Government engagement and involvement
expanding
our reach
collaboration
across sectors
maximising
social impact
leadership
development
it/apps
development
sustainability
maximising social impact
big indonesia roadmap
1516 1617 1718 1819 1920
Social
Urgency
Research
Community and Government Relevancy Engagement
Program Desa Mandiri through Global Entrepreneur
EWA for impact (project)
CSR support
New Market
Research
Desa Mandiri
Government
Scholarship
for Anak Desa
Pricing and
Subsidy Model
Creating new
Desa Mandiri
Media Exposure
Social model
impact
Ewa
conference
and marketeer
EWA for AIESEC
Activities
expanding
our reach
collaboration
across sectors
maximising
social impact
leadership
development
it/apps
development
sustainability
brand
brand
big indonesia roadmap
1516 1617 1718 1819 1920
brand
creation &
portfolio
brand
education to
market
brand evaluation
marketing
plan (local &
national)
community
engagement &
start
collaboration
social media
integration
community collaboration
social media optimisation
viral focus
marketing activities based on brand identity and marketing plan
youth speak forum
brand audit
inDonesiain
15/16focus
Expanding
our reach
Customer
centricity
Sustainability
Expanding
our reach
Customer
centricity
Sustainability
#  Realised  from  ini/a/ve  &  organic  growth  (oGCDP,  oGIP,  iGCDP,  iGIP)  
%  EwA  engaged  into  AIESEC  opera/on  (GCDP  for  impact)  
#  en/ty  in  each  region  
Regional  ini/a/ve  delivered  
%  partners,  government  and  community  involved  through  ini/a/ves  
%  SEA  collabora/on  ini/a/ves  delivered  
%  Brand  External  Recogni/on  
%  HR  fulfilment  in  /me
Expanding
our reach
Customer
centricity
Sustainability
%  Promoters  from  each  program  
%  Response  rate  from  each  program  
Quality  cases  solved  
Co-­‐delivery  of  each  program  
Partnership  scorecard  (ICX  &  BD)  
#  Re-­‐integra/on  (aNer  exchange)  
IXP  (Team  to  exchange)  
Member  reten/on  per  quarter  
Conversion  rate  (people  going  to  interview  to  accepted)  
Succession  (%  execu/ve  posi/on  filled  by  1.5  month  and  star  members)  
Member  produc/vity  
%  star  members  
Brand  healthiness
Expanding
our reach
Customer
centricity
Sustainability
MC  ra/on  of  final  performance  
%  of  BD  contribute  in  genera/ng  income  
MC  account  receivable  turnover  
En/ty  fulfil  5  pillars  of  organisa/onal  health  
#  Full  member  LC  
#  of  partnership  raised  from  stakeholder  involvement  
%  small  and  medium  LC  goes  to  sustainable  cluster  
#  Expansion  become  LC
inDonesiain
growth
path
Expansion
Start-up
Sustainable
Specialised Growth
(GIP)
Optimised Growth
(GIP)
Balanced Growth
(GIP)
Unsoed, unej, binus
uns, unila, pu, ipb, umm, unsri
pmbs, upn
undip, ugm, unhas
surabaya, ua
bandung, ub
ui
Expansion
Start-up
Sustainable
Specialised Growth
(GIP)
Optimised Growth
(GIP)
Balanced Growth
(GIP)
Balanced Growth
(GCDP)
Unsoed, unej, untan, unmul, unlam
usu, ipb
pmbs, upn, binus, uns, unila,
pu, umm, unsri
undip, unhas
surabaya
ugm, ub, ua
bandung
ui
inDonesiain
BSC
what is balance scorecard?
Balanced scorecard is a strategic planning and management
system that is used extensively in business and industry,
government, and non profit organisations worldwide to align
business activities to the vision and strategy of the
organisation, improve internal and external communications,
and monitor organisation performance against strategic goals.
BSC institute.org
why balance scorecard?
why balance scorecard?
Translation
Vision in tangible
measurements
Strategy in operations
why balance scorecard?
Translation
Vision in tangible
measurements
Strategy in operations
Management
Planning
Tracking
Reporting
why balance scorecard?
Translation
Vision in tangible
measurements
Strategy in operations
Management
Planning
Tracking
Reporting
Learning
Constant organisation
feedback
Revision
business logic model for aiesec
business logic model for aiesec
Learning
&
Capacity
business logic model for aiesec
Learning
&
Capacity
Internal
Processes
business logic model for aiesec
Learning
&
Capacity
Internal
Processes
Customer
Sustainability
business logic model for aiesec
Learning
&
Capacity
Internal
Processes
Customer
Sustainability
The Way We
Do It
balance scorecard concept
balance scorecard concept
what are the things that you want to focus in order
to increase your infrastructure capacity [IT, HR]1
balance scorecard concept
what are the things that you want to focus in order
to increase your infrastructure capacity [IT, HR]
what are the processes that you want to focus on
[either optimising or innovating]
1
2
balance scorecard concept
what are the things that you want to focus in order
to increase your infrastructure capacity [IT, HR]
what are the processes that you want to focus on
[either optimising or innovating]
how can you better customise your customer
experience to enable the highest satisfaction
1
2
3
balance scorecard concept
what are the things that you want to focus in order
to increase your infrastructure capacity [IT, HR]
what are the processes that you want to focus on
[either optimising or innovating]
how can you better customise your customer
experience to enable the highest satisfaction
1
2
3
4
how can you ensure that you are financially
sustainable
balance scorecard concept
what are the things that you want to focus in order
to increase your infrastructure capacity [IT, HR]
what are the processes that you want to focus on
[either optimising or innovating]
how can you better customise your customer
experience to enable the highest satisfaction
1
2
3
4
how can you ensure that you are financially
sustainable
NPS5
balance scorecard concept
how to implement?
how to implement?
1
Reference
Prioritisation
how to implement?
1
Reference
Prioritisation
BSC used just to define what are the key areas you
should be paying attention and designing some
action.
how to implement?
1
Reference
Prioritisation
BSC used just to define what are the key areas you
should be paying attention and designing some
action.
Helps also to identify what are the are impacting
the most the organisational goals, facilitating
prioritisation
how to implement?
1 2
Reference
Prioritisation
Planning
Framework
Planning
You plan based on CSFs rather than sub-systems or area
how to implement?
1 2
Reference
Prioritisation
Planning
Framework
Planning
You plan based on CSFs rather than sub-systems or area
You use the KPIs and goals to define the approaches and initiatives
how to implement?
1 2 3
Reference
Prioritisation
Planning
Framework
Planning
Complete
Tracking
Reporting
how to implement?
1 2 3
Reference
Prioritisation
Planning
Framework
Planning
Complete
Tracking
Reporting
You track based on your KPIs and CSFs, including
colouring the map.
how to implement?
1 2 3
Reference
Prioritisation
Planning
Framework
Planning
Complete
Tracking
Reporting
You track based on your KPIs and CSFs, including
colouring the map.
You report based on your strategy map.
Talent Capacity Member recruited for TMP & TLP
Integrated Experience oGCDP & oGIP
Members on Practical Induction
Number of EwA engagement
Average of PA score
Talent Development LEAD, TTI, TTT, TTM, TTS delivered
Project Management training delivered
LDM average score
Infrastructure Percentage of infrastructure on internal audit
checklist
Membership
productivity
Productivity of iGCDP, iGIP, oGCDP, oGIP
Performance on sales and marketing
Learning & Capacity
Planning Review High performance TMP & TLP
Monthly LC meeting, Functional & EB meeting
Monthly Budget & Plan Review
% oGCDP, iGCDP, oGIP, iGIP target achieved
Reward & Recognition delivered
Governance &
Accountability
BoA and Legislative meetings
Financial & performance transparency
newsletter for external & internal
% compliance fulfilment checklist
% full members
Managing
information
% of data collection
EP, IR and LC newsletter sent
% LC aware of LC opportunities
Internal Process
Market Analysis
& Research
Opportunities identified for oGIP, oGCDP,
iGCDP & iGIP
Presence in # universities
Market
Approach
Application received for oGCDP, oGIP & TMP
Conversion submit-interview
Conversion apply-accepted
Sales meetings - iGCDP,  iGIP,  Strategic  Alliances
Internal
efficiency
Matching rate iGCDP, oGCDP, oGIP, iGIP
Realisation rate iGCDP, oGCDP, oGIP, iGIP
Internal Process
Customer
Loyalty
% promoters iGCDP, iGIP, oGIP, oGCDP
Upscaling oGCDP, iGCDP, iGIP and oGIP partners
Retention member rate
Member apply for higher role
Re-raised partner
EP re-integrated
EwA converted to market expansion
Brand
positioning
Engagement on Twitter, Instagram, FB fanpage
Showcased experience
Press conference
PR activities
Customers
Customers
Generating
relationship
with
stakeholders
iGCDP and iGIP re-raised
iGCDP and iGIP opportunity opened
oGCDP and oGIP in progress
TN takers GCDP and GIP
oGCDP and oGIP Partners
Alumni and Partners Engaged
Product
service
iGCDP, iGIP, oGCDP and oGIP Matched Forms
Response rate oGCDP, oGIP, iGIP and iGCDP
Cases closed oGCDP, oGIP, iGIP and iGCDP
% fulfilment of 16 standards
% fulfilment of Team Minimum
Partnership scorecard iGIP, iGCDP and others
Sustainability
Financial
sustainability
Program incomes/Total Incomes
Budget constrain
Margin oGCDP, iGCDP, iGIP, oGIP, BD
Months of Reserves
% of other Incomes (partners, merchandise,
interest income)
Alumni and Partners Engaged
Smart
Investment
Return of Investment iGCDP, oGCDP, iGIP, oGIP, BD
The Way We Do It
ELD Increasing iGCDP, iGIP, oGIP, oGCDP, TMP, TLP experiences
NPS Net Promotor Score iGCDP, oGCDP, iGIP, oGIP
inDonesiain
15/16 project
15/16 project
ogcdp
15/16 project
igcdp
15/16 project
ogIp
15/16 project
igIp
get to know
MORE
explanation
based on
cluster (LC -
Expansion)
get to know
MORE
SIT based on
commission
STRENGTH
get to know
MORE
STRENGTH
Weakness
get to know
MORE
STRENGTH
WeaknessOpportunity
get to know
MORE
STRENGTH
WeaknessOpportunity
threat
get to know
MORE
get to know
MORE
we want to
hear your
input
we want to
hear your
input
based on
research, what
strength that we
haven’t
capitalise
from you?
we want to
hear your
input
based on
research, what
strength that we
haven’t
capitalise
from you?
based on
research, what
weakness that
we haven’t
tackle on?
we want to
hear your
input
based on
research, what
strength that we
haven’t
capitalise
from you?
based on
research, what
weakness that
we haven’t
tackle on?
based on
research, what
opportunities
that we haven’t
capitalise yet?
we want to
hear your
input
based on
research, what
strength that we
haven’t
capitalise
from you?
based on
research, what
weakness that
we haven’t
tackle on?
based on
research, what
opportunities
that we haven’t
capitalise yet?
based on
research, what
threat that we
haven’t solve
yet?

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OPM2015 - Indonesia calling
OPM2015 - Indonesia callingOPM2015 - Indonesia calling
OPM2015 - Indonesia calling
 
OPM2015 - Dream session
OPM2015 - Dream sessionOPM2015 - Dream session
OPM2015 - Dream session
 
OPM2015 - Aiesec knowledge
OPM2015 - Aiesec knowledgeOPM2015 - Aiesec knowledge
OPM2015 - Aiesec knowledge
 
NSC2015 - Ir & matching
NSC2015 - Ir & matchingNSC2015 - Ir & matching
NSC2015 - Ir & matching
 
NSC2015 - clarity of bxp
NSC2015 - clarity of bxpNSC2015 - clarity of bxp
NSC2015 - clarity of bxp
 
NSC2015 - Igcdp realization
NSC2015 - Igcdp realizationNSC2015 - Igcdp realization
NSC2015 - Igcdp realization
 

NSC2015 - Lcp meeting + mc planning output presentation + functional reality + bottom up input

  • 5. expanding our reach market expansion to new region (MC+LC) increase medium + small lc capacity university/ ewa engagement re- integration of market expansion to entity expansion Regional model testing regional structure concept Regional coordinator implementation regional based education + online Regional office regional financial & bd model implementation MC Regional structure regional clustered system ensure legality in city based system and market segmentation in big city which separated into several university based sustain online education system 1516 OD and expansion growth model continuation & adjustment university (big)/ city (small) based system regional financial & BD model implementation big indonesia roadmap 1516 1617 1718 1819 1920 regional office initiation regional it infrastructure
  • 7. collaboration across sectors regional collaboration government endorsement (city) strategic alliances (community & media) MC & Big LC global entrepreneur sub-product for start-up stakeholder engagement model csr solutions +awards government program (province) president in national conference/ IPM gcdp & gip for kkn + internship government program (national) aiesec indonesia national media advertising aiesec brand champion tourism ambassador big indonesia roadmap 1516 1617 1718 1819 1920 aiesec asean collaboration sea collaboration ogcdp for scholarship pr structure in emerging big entity decentralise pr strategy to lc & mc keep help lc to grow through strategic alliances
  • 9. leadership development big indonesia roadmap 1516 1617 1718 1819 1920 IXP LDM for indonesia marketeers & sales conference for ewa & member (priority: sales & marketing) regional talent creativity ldm relevancy to external lc’s gcp ldm mindset shifting L&D Development social business mindset alumni: start activate community program english preparation for ep alumni for community program initiation naturally social business mindset ldm becomes culture ldm becomes identity internal and external relevancy research
  • 11. it/application development big indonesia roadmap 1516 1617 1718 1819 1920 one brand identity building digital mindset it developer friendly-user aiesec system 30% talent expert on it aiesec system in your hand approach google for learning partner website in bahasa centralised tracker virtual channel reach corporate knowledge management and bank data optimising and maintaining 1516 IT process partner for big data big data system website well known in corporate and other stakeholders 90% applicants/ ewa comes from digital centralised system
  • 13. sustainability big indonesia roadmap 1516 1617 1718 1819 1920 Financial model External analysis IM development Legal board Marketing and brand research BD synergy model EWA engagement EWA involvement Process optimisation Brand evaluation and improvisation Sustainable growthBusiness networking synergy Government engagement and involvement
  • 14. expanding our reach collaboration across sectors maximising social impact leadership development it/apps development sustainability
  • 15. maximising social impact big indonesia roadmap 1516 1617 1718 1819 1920 Social Urgency Research Community and Government Relevancy Engagement Program Desa Mandiri through Global Entrepreneur EWA for impact (project) CSR support New Market Research Desa Mandiri Government Scholarship for Anak Desa Pricing and Subsidy Model Creating new Desa Mandiri Media Exposure Social model impact Ewa conference and marketeer EWA for AIESEC Activities
  • 16. expanding our reach collaboration across sectors maximising social impact leadership development it/apps development sustainability brand
  • 17. brand big indonesia roadmap 1516 1617 1718 1819 1920 brand creation & portfolio brand education to market brand evaluation marketing plan (local & national) community engagement & start collaboration social media integration community collaboration social media optimisation viral focus marketing activities based on brand identity and marketing plan youth speak forum brand audit
  • 20. Expanding our reach Customer centricity Sustainability #  Realised  from  ini/a/ve  &  organic  growth  (oGCDP,  oGIP,  iGCDP,  iGIP)   %  EwA  engaged  into  AIESEC  opera/on  (GCDP  for  impact)   #  en/ty  in  each  region   Regional  ini/a/ve  delivered   %  partners,  government  and  community  involved  through  ini/a/ves   %  SEA  collabora/on  ini/a/ves  delivered   %  Brand  External  Recogni/on   %  HR  fulfilment  in  /me
  • 21. Expanding our reach Customer centricity Sustainability %  Promoters  from  each  program   %  Response  rate  from  each  program   Quality  cases  solved   Co-­‐delivery  of  each  program   Partnership  scorecard  (ICX  &  BD)   #  Re-­‐integra/on  (aNer  exchange)   IXP  (Team  to  exchange)   Member  reten/on  per  quarter   Conversion  rate  (people  going  to  interview  to  accepted)   Succession  (%  execu/ve  posi/on  filled  by  1.5  month  and  star  members)   Member  produc/vity   %  star  members   Brand  healthiness
  • 22. Expanding our reach Customer centricity Sustainability MC  ra/on  of  final  performance   %  of  BD  contribute  in  genera/ng  income   MC  account  receivable  turnover   En/ty  fulfil  5  pillars  of  organisa/onal  health   #  Full  member  LC   #  of  partnership  raised  from  stakeholder  involvement   %  small  and  medium  LC  goes  to  sustainable  cluster   #  Expansion  become  LC
  • 24. Expansion Start-up Sustainable Specialised Growth (GIP) Optimised Growth (GIP) Balanced Growth (GIP) Unsoed, unej, binus uns, unila, pu, ipb, umm, unsri pmbs, upn undip, ugm, unhas surabaya, ua bandung, ub ui
  • 25. Expansion Start-up Sustainable Specialised Growth (GIP) Optimised Growth (GIP) Balanced Growth (GIP) Balanced Growth (GCDP) Unsoed, unej, untan, unmul, unlam usu, ipb pmbs, upn, binus, uns, unila, pu, umm, unsri undip, unhas surabaya ugm, ub, ua bandung ui
  • 27. what is balance scorecard? Balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and non profit organisations worldwide to align business activities to the vision and strategy of the organisation, improve internal and external communications, and monitor organisation performance against strategic goals. BSC institute.org
  • 29. why balance scorecard? Translation Vision in tangible measurements Strategy in operations
  • 30. why balance scorecard? Translation Vision in tangible measurements Strategy in operations Management Planning Tracking Reporting
  • 31. why balance scorecard? Translation Vision in tangible measurements Strategy in operations Management Planning Tracking Reporting Learning Constant organisation feedback Revision
  • 32. business logic model for aiesec
  • 33. business logic model for aiesec Learning & Capacity
  • 34. business logic model for aiesec Learning & Capacity Internal Processes
  • 35. business logic model for aiesec Learning & Capacity Internal Processes Customer Sustainability
  • 36. business logic model for aiesec Learning & Capacity Internal Processes Customer Sustainability The Way We Do It
  • 39. what are the things that you want to focus in order to increase your infrastructure capacity [IT, HR]1 balance scorecard concept
  • 40. what are the things that you want to focus in order to increase your infrastructure capacity [IT, HR] what are the processes that you want to focus on [either optimising or innovating] 1 2 balance scorecard concept
  • 41. what are the things that you want to focus in order to increase your infrastructure capacity [IT, HR] what are the processes that you want to focus on [either optimising or innovating] how can you better customise your customer experience to enable the highest satisfaction 1 2 3 balance scorecard concept
  • 42. what are the things that you want to focus in order to increase your infrastructure capacity [IT, HR] what are the processes that you want to focus on [either optimising or innovating] how can you better customise your customer experience to enable the highest satisfaction 1 2 3 4 how can you ensure that you are financially sustainable balance scorecard concept
  • 43. what are the things that you want to focus in order to increase your infrastructure capacity [IT, HR] what are the processes that you want to focus on [either optimising or innovating] how can you better customise your customer experience to enable the highest satisfaction 1 2 3 4 how can you ensure that you are financially sustainable NPS5 balance scorecard concept
  • 44.
  • 45.
  • 48. how to implement? 1 Reference Prioritisation BSC used just to define what are the key areas you should be paying attention and designing some action.
  • 49. how to implement? 1 Reference Prioritisation BSC used just to define what are the key areas you should be paying attention and designing some action. Helps also to identify what are the are impacting the most the organisational goals, facilitating prioritisation
  • 50. how to implement? 1 2 Reference Prioritisation Planning Framework Planning You plan based on CSFs rather than sub-systems or area
  • 51. how to implement? 1 2 Reference Prioritisation Planning Framework Planning You plan based on CSFs rather than sub-systems or area You use the KPIs and goals to define the approaches and initiatives
  • 52. how to implement? 1 2 3 Reference Prioritisation Planning Framework Planning Complete Tracking Reporting
  • 53. how to implement? 1 2 3 Reference Prioritisation Planning Framework Planning Complete Tracking Reporting You track based on your KPIs and CSFs, including colouring the map.
  • 54. how to implement? 1 2 3 Reference Prioritisation Planning Framework Planning Complete Tracking Reporting You track based on your KPIs and CSFs, including colouring the map. You report based on your strategy map.
  • 55. Talent Capacity Member recruited for TMP & TLP Integrated Experience oGCDP & oGIP Members on Practical Induction Number of EwA engagement Average of PA score Talent Development LEAD, TTI, TTT, TTM, TTS delivered Project Management training delivered LDM average score Infrastructure Percentage of infrastructure on internal audit checklist Membership productivity Productivity of iGCDP, iGIP, oGCDP, oGIP Performance on sales and marketing Learning & Capacity
  • 56. Planning Review High performance TMP & TLP Monthly LC meeting, Functional & EB meeting Monthly Budget & Plan Review % oGCDP, iGCDP, oGIP, iGIP target achieved Reward & Recognition delivered Governance & Accountability BoA and Legislative meetings Financial & performance transparency newsletter for external & internal % compliance fulfilment checklist % full members Managing information % of data collection EP, IR and LC newsletter sent % LC aware of LC opportunities Internal Process
  • 57. Market Analysis & Research Opportunities identified for oGIP, oGCDP, iGCDP & iGIP Presence in # universities Market Approach Application received for oGCDP, oGIP & TMP Conversion submit-interview Conversion apply-accepted Sales meetings - iGCDP,  iGIP,  Strategic  Alliances Internal efficiency Matching rate iGCDP, oGCDP, oGIP, iGIP Realisation rate iGCDP, oGCDP, oGIP, iGIP Internal Process
  • 58. Customer Loyalty % promoters iGCDP, iGIP, oGIP, oGCDP Upscaling oGCDP, iGCDP, iGIP and oGIP partners Retention member rate Member apply for higher role Re-raised partner EP re-integrated EwA converted to market expansion Brand positioning Engagement on Twitter, Instagram, FB fanpage Showcased experience Press conference PR activities Customers
  • 59. Customers Generating relationship with stakeholders iGCDP and iGIP re-raised iGCDP and iGIP opportunity opened oGCDP and oGIP in progress TN takers GCDP and GIP oGCDP and oGIP Partners Alumni and Partners Engaged Product service iGCDP, iGIP, oGCDP and oGIP Matched Forms Response rate oGCDP, oGIP, iGIP and iGCDP Cases closed oGCDP, oGIP, iGIP and iGCDP % fulfilment of 16 standards % fulfilment of Team Minimum Partnership scorecard iGIP, iGCDP and others
  • 60. Sustainability Financial sustainability Program incomes/Total Incomes Budget constrain Margin oGCDP, iGCDP, iGIP, oGIP, BD Months of Reserves % of other Incomes (partners, merchandise, interest income) Alumni and Partners Engaged Smart Investment Return of Investment iGCDP, oGCDP, iGIP, oGIP, BD
  • 61. The Way We Do It ELD Increasing iGCDP, iGIP, oGIP, oGCDP, TMP, TLP experiences NPS Net Promotor Score iGCDP, oGCDP, iGIP, oGIP
  • 63.
  • 65.
  • 67.
  • 69.
  • 71.
  • 72. get to know MORE explanation based on cluster (LC - Expansion)
  • 73.
  • 74. get to know MORE SIT based on commission
  • 79. get to know MORE we want to hear your input
  • 80. we want to hear your input based on research, what strength that we haven’t capitalise from you?
  • 81. we want to hear your input based on research, what strength that we haven’t capitalise from you? based on research, what weakness that we haven’t tackle on?
  • 82. we want to hear your input based on research, what strength that we haven’t capitalise from you? based on research, what weakness that we haven’t tackle on? based on research, what opportunities that we haven’t capitalise yet?
  • 83. we want to hear your input based on research, what strength that we haven’t capitalise from you? based on research, what weakness that we haven’t tackle on? based on research, what opportunities that we haven’t capitalise yet? based on research, what threat that we haven’t solve yet?