ServiceNow ITOM (IT Operations Management) encompasses services, procedures, and standards of excellence for ensuring the accessibility, productivity, and success of IT operations. Organizations use ITOM to decrease infrastructure costs, enhance resource utilization, and eliminate risks related to human error. The ServiceNow IT Operations Management platform helps businesses understand their IT infrastructure thoroughly and detect concerns before they occur.

1. Strengthen and automate IT operations with ServiceNow ITOM
ServiceNow ITOM (IT Operations Management) encompasses services, procedures, and
standards of excellence for ensuring the accessibility, productivity, and success of IT operations.
Organizations use ITOM to decrease infrastructure costs, enhance resource utilization, and
eliminate risks related to human error. The ServiceNow IT Operations Management platform helps
businesses understand their IT infrastructure thoroughly and detect concerns before they occur.
ServiceNow ITOM helps you integrate with your existing ITSM system to gain visibility over your
business's services. It can understand your IT infrastructure and profit from increased efficiency. It
allows for the simplification and optimization of in-house activities and the conversion of archaic,
manual workflows into modern, automated procedures. It will also let you evaluate the condition of
your service by offering self-service features for a multi-cloud strategy.
ServiceNow ITOM addresses two significant difficulties confronting IT today: traditional tools and
methodologies no longer function to comprehend the exact infrastructure components underlying
each service, and they can't relate costs to the department's provision of immediate assistance.
ServiceNow ITOM can connect almost any benefit to its core facilities, shown on an easy
dashboard that allows IT to dive into a detailed map of each business's systems and health.
Our ServiceNow process consulting guarantees that IT systems and solutions are stable, reliable,
and meet customer expectations, improving the user journey.
By Deploying ServiceNow ITOM, the business had the ability to:
We offer superior ServiceNow process consulting and implementation services to help
organizations get maximum business benefits from the ServiceNow ITOM Platform as rapidly as
possible.
• Explore how IT infrastructure from information centers and cloud service providers
collaborates to deliver corporate services.
• Orchestration increases team efficiency by automating routine operations such as
password resets and software license distribution.
• Integrate ITOM functionalities with ServiceNow IT Service Management to develop an all-
encompassing solution.
• Improved TLS certificate and firewall policy management using discovery.
• Cloud Management enables your IT staff to fulfill demands for resources and monitor
resource utilization, resulting in usage optimization and cost savings.
• Increase the effectiveness of your IT employees by automating procedures and removing
routine tasks.
• Integrate all of the services using a service graph connection.
• Instantaneous inspection and modification of Configuration Items data provide an
improved framework for change management.
• Streamline IT operations and perform corrective actions to remedy problems affecting
corporate services proactively.
• Systematic root-cause assessment aids in the achievement of a self-healing state.
• A rapid mean time to recovery (MTTR) improves the overall user experience.
• Service mapping removes the requirement for IT Service Agents to create maps in
ServiceNow, which reduces data mistakes and improves accuracy.
Conclusion

2. ServiceNow ITOM could be a good fit for enterprises looking to reduce IT costs, optimize
operations, and improve the quality of service. Furthermore, ServiceNow ITOM may support
organizations in meeting security and compliance regulations and ensuring the integrity of data
and client trust. In addition, we offer ServiceNow process consulting services ranging from
strategic planning and advising to installation, assistance, and maintenance.