Importance of Data center and IT now a days is not required to mention. Technology driven bank require sustainable data center and proper disaster recovery plan for business continuity. So it is essential to manage the data center properly in financial organization.

1. Data centre : The heart of
automated financial transaction
- An engineering view
Presented By
Abdhullah-Al-Mamun
B.Sc.Engr.(CSE, KUET),M.Engr.(CSE), M.Engr.(IICT,BUET)
Senior Software Engineer
Dutch-Bangla Bank Ltd.

2. Content
• Financial Institutions (FI) overview
• Engineering view of Banking Transactions
• Role of Data Centre(DC)
• Failure mechanism of DC
• Design & Operation of DC
• Professional Certification for DC manager
• Question answer session

3. Financial Institutions (FI) overview
• Financial institutions-FI are the firms that
provide financial services and advice to their
clients.
• Major types of financial institutions in
Bangladesh are as follows:
» Commercial Banks
» Nonbank Financial Institutions (i.e. DBH, IDLC etc.)
» Stock Brokerage Firms
» Insurance Companies
» Micro credit Firms

4. Overview of FI (Cont.)
Fig: No. of FI in Bangladesh
• Regulator requires data warehousing for proper monitoring
33
56
6
0
10
20
30
40
50
60
Non-Bank FI Commercial Bank Micro-Finance
Institute
Series1
Regulatory body:
Bangladesh Bank (BB)
Security Exchange Commission (SEC)

5. GDP Contribution of FI
Fig: National GDP contribution of FI

6. Engineering View of Banking
Transactions

7. What is important to Data Centre Managers in FI?
• Reliability
• Security
• Efficiency
• Maintenance
• Capacity, growth and upgrades

8. Failure mechanisms
If we remove IT problems we can look purely at the Facilities
Management problems
Source : http://www.capitoline.org/ask-an-expert
(heating, ventilation, and air conditioning)

9. Design
• Better design
• More thought about location
• Adequate fire suppression methods
Operations
• Testing of all systems, not just components
• Proper maintenance plans
• Monitoring
• Business processes
Almost every major failure can be
avoided

10. Designing for resilience
The concept of Ratings/Classes and Tiers in a data
centre
Rating 1. Enough items to do the job
Rating 2. Redundant items
Rating 3. Concurrently maintainable.
– Any item or path can be taken down for maintenance and the system will
still operate
Rating 4. Fault tolerant
– The same as Rating 3 but will automatically cope with failures without
human intervention

11. Managing for resilience
Not having an operational process plan means that even a data centre built to
Rating 4 standards will not even operate at Rating 1 reliability levels as things
will inevitably go wrong
Fatal Examples
• A data centre failed because the standby generator was left in manual rather
than automatic mode. When the power failed, the generators didn’t start. It
wasn’t anybody’s job to check this
• A data centre failed because the fire suppression system was set to manual
rather than automatic. It burned down. It wasn’t anybody’s job to check this
• A data centre failed because temperature sensors were full of dust.
Equipment went into thermal runaway. It wasn’t anybody’s job to check this
• DSE shut off for almost 2 hour on 24 & 25 May-15, and again on 12-Aug-15.

12. Design and Management Standards
Design
Standards
• EN 50600
• TIA 942
• BICSI 002
Management
Standards
• ISO 9000
• ISO 14000
• ISO 27000
• ISO 50000
• ISO 55000

13. Main causes
of failure
• Location
• Building architecture
• Computer room layout
• Power
• Cooling
• Fire detection and suppression
• Data cabling
• Physical security
• Building Management Systems
What’s important in data centre
design? Covered in
detail by EN
50600 and
TIA942
No Single
Points of
Failure!

14. What’s important in data centre
management?
• Understanding failure mechanisms
• Good Housekeeping within the data centre
• Optimised equipment layouts
• Understanding the power train
• BMS and status monitoring
• Policies and procedures to manage a data centre
• Essential maintenance
• Health and safety requirements
• Fire policy
• Physical Security policy

15. physical
plant
maintenan
ce
arrangeme
nts
Day-to day
operation
of the data
centre
DR mode
operations
Processes
Equipmen
t &
maintena
nce
manuals
Operation
s manual
Business
continuity
and
disaster
recovery
plan
Documentat
ion
Building and operating a reliable
data centre
Understan
d
customer
requireme
nts
Design the
data
centre
Build the
data
centre
Delivering the data centre
COMMISSION
ING
Designer’s involvement
Operations

16. Data Centre Operational Management

17. Professional Certifications
An operation engineer overseeing a network
operations control room of a data center
CNet Training – www.cnet-training.com
CDCDP™ – Certified Data Center Design Professional
CDCMP™ – Certified Data Center Management Professional
CDCEP™ – Certified Data Center Energy Professional
ICOR – International Organization for Organizational Resilience
www.theicor.org
CDCP® – Certified Data Center Professional
CDCS® – Certified Data Center Specialist
CDCE® – Certifed Data Center Expert
VmWare®, Cisco®, Red Hat®, EMC®, Brocade®

18. Question ?
Thank you for your time