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A South Australian Aboriginal 
Women’s Community Engagement 
Health Model 
Image: http://antar.org.au/campaigns 
Women’s Health Statewide 2013
Women's Health Statewide 
> Free confidential health 
service for women aged 
18 years and over 
> Services are provided by 
women for women 
> Safe and culturally 
respectful environment 
SA Health 
Services are tailored to women who are: 
> experiencing social or financial disadvantage 
> Aboriginal 
> Culturally and Linguistically Diverse 
> HIV positive 
> living with mental health issues.
The Context 
> SA Aboriginal population 26,044 people (1.7% of total pop) 
> SA Aboriginal women 14,625 
> Aboriginal women have poorer health outcomes than non 
SA Health 
Aboriginal women 
> Aboriginal women are twice as likely as non Aboriginal women to 
report high to very high levels of psychological distress 
> In SA Aboriginal women experience less antenatal care (54% 
attending antenatal visits in first 14 weeks) 
> Aboriginal women's prevalence of multiple health conditions is 
higher with 68% reporting 2 or more long term conditions 
> Aboriginal women are 12 times more likely to experience assault 
than non Aboriginal women and are 35 times more likely to be 
hospitalised due to assault 
* The term Aboriginal is inclusive of people from a Torres Strait Islander background
SA Health 
The Issue 
Health checks viable tool for 
evaluating health and 
implementing preventative 
measures, however… 
> Uptake is low, in particular in 
metro regions [1] 
> 14% of the eligible Indigenous 
population nationally (400 000 
people) received a health 
check in 2009-10 [2] 
> 4.3% of eligible population in 
SA received a health check [2] 
> Services are available but not 
being accessed 
Image:Closing the Gap The Indigenous Chronic Disease Package in 2010-11 Annual Progress Report on the Australian Government’s contribution to 
the National Partnership Agreement on Closing the Gap in Indigenous Health Outcomes October 2011
Barriers to accessing health care 
SA Health 
services 
> Racism 
> Connection with service 
> Cultural appropriateness 
> Capacity to meet needs of diverse Aboriginal groups 
> History of mistrust of welfare & health based agencies 
> Transport & accessibility 
> Affordability 
> Gender sensitive practice 
It was essential in the development of the model 
that we addressed all these barriers
What does an Aboriginal Women’s Community 
Engagement Health Model look like? 
> How do you integrate traditional healing 
into a mainstream health service? 
> What is our understanding of gender, 
culture and health seeking behaviour? 
SA Health
What is Traditional Healing? 
> Traditional healing is part of Aboriginal culture and practiced 
SA Health 
for 1000s of years 
> Members of the Aboriginal community 
> Focuses on people’s whole wellbeing 
> Knowledge and expertise passed on from senior lore men & 
women 
> Nurtured and developed from a very young age 
> Highly respected by their community 
Image: http://www.reuters.com/article/slideshow/idUSSYD26920420070903#a=5
SA Health 
Research & consultation 
> What did we already know 
about traditional healing and 
how often it was accessed? 
> Where was evidence of good 
practice (preventative rather 
than tertiary)? 
> How best could we promote 
our service? 
> What did we need to put in 
place to ensure a culturally 
safe environment (for clients, 
staff and the healers)? 
> Would women choose to 
access the nursing clinic 
while they were there? Image: Aboriginal Food, artwork by Therese Ryder 
http://www.aboriginalartstore.com.au/aboriginal-art-culture/aboriginal-food.php
Community Consultation – key elements 
SA Health 
> Work with local 
Aboriginal agencies 
> Forge strong working 
partnerships with local 
Aboriginal community 
groups and 
organisations 
> Involve Aboriginal staff 
> Seek out key people 
> Seek appropriate 
permissions 
> Respect women's time 
and space 
http://yarning.org.au/group/14
Developing a model of care – key elements 
> Draw on learning's from consultation 
> Aboriginal women - central to the model 
> Traditional Healers - key engagement strategy 
> Evidence of effective outcomes in similar health settings 
> Creating a place for clinical practice to sit alongside traditional healing 
> Build in capacity for continual review and amendments to model in 
response to learning's 
SA Health 
> Ensuring mechanisms are supported 
within the Aboriginal Health Team: 
• Respectful & relational 
• Self-determining & Women-centred 
• Harm-reduction oriented 
• Trauma-informed 
• Health promoting & Culturally safe 
• Supportive of mother & family roles 
Image :http://www.realaustraliatravel.com/bush-tucker.html
SA Health 
Organisational Readiness 
> Establishment of an Aboriginal women’s health team 
> Organisational wide cultural respect training 
> Reconciliation leadership group 
> Increase staff’s understanding of traditional healing 
> Connections with Traditional Healers and other services 
within SA 
> Attend events to meet Healers 
> Educate health system on new model of care 
> Prepare physical space 
> Trial model – Open Day
SA Health 
Support and Sustainability 
> Model supported by SA 
Health 
> Funding traditional healers 
> SA Health policy directive 
> Data collection – 
measurable outcomes 
> Documentation & referrals 
to accredited GP practices 
> Evaluation and Quality 
processes 
Image: Artist: Jeannie Petyarre Title: Bush Medicine Dreaming 
http://www.spiritgallery.com.au/jeannie-petyarre-0906
SA Health 
The Model 
Aboriginal Community Controlled Health Service 
Traditional 
Aboriginal 
Woman 
Healer 
Nurse 
Primary 
Health 
Care 
Worker 
Team Manager Aboriginal Women’s Health 
WHS Staff Team 
Aboriginal 
SA Health Community
SA Health 
The Traditional Healer 
> Be recognised as a female 
Healer within the 
community 
> Provide healing service to 
clients on site on set days 
including: 
• Physical assessment 
(light skin touch) 
• Bush medicine (aromatic 
herbs and oils) 
• Counselling and 
guidance 
• Cleansing (smoking) 
http://www.reuters.com/article/slideshow/idUSSYD26920420070903#a=1 
http://www.westerndesertdialysis.com/stream/bush-medicine
The Aboriginal Primary Health 
SA Health 
Care Worker 
> Maintain client waiting 
list, client contact & 
support 
> Provides hospitality & 
transport for 
Traditional Healers 
> Help set up space for 
clients – facilities and 
health resources 
> Promoting WHS 
services 
> Data collection
SA Health 
The Registered Nurse 
> Develop a Model of Care 
> Establish & maintain 
nurse clinic supplies & 
resources 
> Maintain up-to-date 
health info & data base 
> Provide a safe & un-hurried 
space for women 
to discuss their health & 
wellbeing needs 
> Provide client-directed 
health check & wellbeing 
assessment 
> Provide health 
information & referral 
> Maintain client records 
> Data collection
The Traditional Healing & Nursing Service 
SA Health
Implementation – the first 6 months 
> Numbers of clinics 
held - 7 
> Number of women 
seen by healer - 44 
> Number of women 
seen by nurse – 17 
> Number of referrals 
made by nurse – 35 
(including psychologist / 
counsellor / GP / Hospital) 
SA Health 
http://www.australiangeographic.com.au/journal/bush-medicine-aboriginal-remedies-for-common-ails.htm
Feedback from Women 
> “Fantastic, I'm absolutely blessed to be part of this 
healing. would recommend to many, especially if a same 
sessions could be done for children, and young people 
in 'out of home care' who have lost connection to 
community and culture at no fault of their own” 
> “Thankyou for this opportunity and experience. I have 
come out of here feeling a weight lifted of my chest. in 
future I will enquire about a Ngangkari again if needed” 
> “Best experience I will be telling my family, friends and 
SA Health 
work about the services” 
> “I am grateful to be able to have the opportunity to have 
this healing done, and I felt so at ease and healed from 
this. it needs to be done for us women more often as we 
carry a lot of pain and grief for our whole family” 
> “I found my visit very comforting, relaxing and very 
professional and respectful. I was clearly spoken to and 
informed what I need to do and a follow up visit would be 
in my best interest and well being” 
Image: Jeannie Petyarre (Pitjara) Bush Medicine Leaves http://www.kateowengallery.com/Blog/2012/02/default.aspx
SA Health 
Challenges & Learning's 
Challenges Strategies Future plans 
Processes for accessing 
traditional healers 
> Indentify key partners early on 
> Clear lines of communication 
> Have a good understanding of the model 
> Clear expectations 
> Flexibility 
> Build and maintain relationships 
> Formalised MOU 
> Orientation to services for 
Healers 
Running a traditional 
healer and nurse service 
with minimal national 
evidence to draw on 
> Trial the model 
> Feedback from women 
> Revise Model of Care 
> New booking/registration system 
> Defined roles of staff involved 
> New data collection systems 
> Encourage mutual referral 
pathways b/w nurse and healer 
Providing culturally safe 
place within mainstream 
> Employing Aboriginal staff 
> Ensure confidentiality 
> Allocating women's specific space 
> Promoting the model as a valid health 
service with measurable outcomes 
(‘keeping spirit healthy’) 
> Links to wider health KPIs 
> Funding for improving physical 
space 
> SA Health Policy Framework 
Ensuring sustainability of 
service 
> Advocacy (policy/decision makers) 
> Evaluation 
> Independent review of model 
> Embedding in mainstream health
SA Health 
Acknowledging Women
1.10.2 ms penny bridge

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1.10.2 ms penny bridge

  • 1. A South Australian Aboriginal Women’s Community Engagement Health Model Image: http://antar.org.au/campaigns Women’s Health Statewide 2013
  • 2. Women's Health Statewide > Free confidential health service for women aged 18 years and over > Services are provided by women for women > Safe and culturally respectful environment SA Health Services are tailored to women who are: > experiencing social or financial disadvantage > Aboriginal > Culturally and Linguistically Diverse > HIV positive > living with mental health issues.
  • 3. The Context > SA Aboriginal population 26,044 people (1.7% of total pop) > SA Aboriginal women 14,625 > Aboriginal women have poorer health outcomes than non SA Health Aboriginal women > Aboriginal women are twice as likely as non Aboriginal women to report high to very high levels of psychological distress > In SA Aboriginal women experience less antenatal care (54% attending antenatal visits in first 14 weeks) > Aboriginal women's prevalence of multiple health conditions is higher with 68% reporting 2 or more long term conditions > Aboriginal women are 12 times more likely to experience assault than non Aboriginal women and are 35 times more likely to be hospitalised due to assault * The term Aboriginal is inclusive of people from a Torres Strait Islander background
  • 4. SA Health The Issue Health checks viable tool for evaluating health and implementing preventative measures, however… > Uptake is low, in particular in metro regions [1] > 14% of the eligible Indigenous population nationally (400 000 people) received a health check in 2009-10 [2] > 4.3% of eligible population in SA received a health check [2] > Services are available but not being accessed Image:Closing the Gap The Indigenous Chronic Disease Package in 2010-11 Annual Progress Report on the Australian Government’s contribution to the National Partnership Agreement on Closing the Gap in Indigenous Health Outcomes October 2011
  • 5. Barriers to accessing health care SA Health services > Racism > Connection with service > Cultural appropriateness > Capacity to meet needs of diverse Aboriginal groups > History of mistrust of welfare & health based agencies > Transport & accessibility > Affordability > Gender sensitive practice It was essential in the development of the model that we addressed all these barriers
  • 6. What does an Aboriginal Women’s Community Engagement Health Model look like? > How do you integrate traditional healing into a mainstream health service? > What is our understanding of gender, culture and health seeking behaviour? SA Health
  • 7. What is Traditional Healing? > Traditional healing is part of Aboriginal culture and practiced SA Health for 1000s of years > Members of the Aboriginal community > Focuses on people’s whole wellbeing > Knowledge and expertise passed on from senior lore men & women > Nurtured and developed from a very young age > Highly respected by their community Image: http://www.reuters.com/article/slideshow/idUSSYD26920420070903#a=5
  • 8. SA Health Research & consultation > What did we already know about traditional healing and how often it was accessed? > Where was evidence of good practice (preventative rather than tertiary)? > How best could we promote our service? > What did we need to put in place to ensure a culturally safe environment (for clients, staff and the healers)? > Would women choose to access the nursing clinic while they were there? Image: Aboriginal Food, artwork by Therese Ryder http://www.aboriginalartstore.com.au/aboriginal-art-culture/aboriginal-food.php
  • 9. Community Consultation – key elements SA Health > Work with local Aboriginal agencies > Forge strong working partnerships with local Aboriginal community groups and organisations > Involve Aboriginal staff > Seek out key people > Seek appropriate permissions > Respect women's time and space http://yarning.org.au/group/14
  • 10. Developing a model of care – key elements > Draw on learning's from consultation > Aboriginal women - central to the model > Traditional Healers - key engagement strategy > Evidence of effective outcomes in similar health settings > Creating a place for clinical practice to sit alongside traditional healing > Build in capacity for continual review and amendments to model in response to learning's SA Health > Ensuring mechanisms are supported within the Aboriginal Health Team: • Respectful & relational • Self-determining & Women-centred • Harm-reduction oriented • Trauma-informed • Health promoting & Culturally safe • Supportive of mother & family roles Image :http://www.realaustraliatravel.com/bush-tucker.html
  • 11. SA Health Organisational Readiness > Establishment of an Aboriginal women’s health team > Organisational wide cultural respect training > Reconciliation leadership group > Increase staff’s understanding of traditional healing > Connections with Traditional Healers and other services within SA > Attend events to meet Healers > Educate health system on new model of care > Prepare physical space > Trial model – Open Day
  • 12. SA Health Support and Sustainability > Model supported by SA Health > Funding traditional healers > SA Health policy directive > Data collection – measurable outcomes > Documentation & referrals to accredited GP practices > Evaluation and Quality processes Image: Artist: Jeannie Petyarre Title: Bush Medicine Dreaming http://www.spiritgallery.com.au/jeannie-petyarre-0906
  • 13. SA Health The Model Aboriginal Community Controlled Health Service Traditional Aboriginal Woman Healer Nurse Primary Health Care Worker Team Manager Aboriginal Women’s Health WHS Staff Team Aboriginal SA Health Community
  • 14. SA Health The Traditional Healer > Be recognised as a female Healer within the community > Provide healing service to clients on site on set days including: • Physical assessment (light skin touch) • Bush medicine (aromatic herbs and oils) • Counselling and guidance • Cleansing (smoking) http://www.reuters.com/article/slideshow/idUSSYD26920420070903#a=1 http://www.westerndesertdialysis.com/stream/bush-medicine
  • 15. The Aboriginal Primary Health SA Health Care Worker > Maintain client waiting list, client contact & support > Provides hospitality & transport for Traditional Healers > Help set up space for clients – facilities and health resources > Promoting WHS services > Data collection
  • 16. SA Health The Registered Nurse > Develop a Model of Care > Establish & maintain nurse clinic supplies & resources > Maintain up-to-date health info & data base > Provide a safe & un-hurried space for women to discuss their health & wellbeing needs > Provide client-directed health check & wellbeing assessment > Provide health information & referral > Maintain client records > Data collection
  • 17. The Traditional Healing & Nursing Service SA Health
  • 18. Implementation – the first 6 months > Numbers of clinics held - 7 > Number of women seen by healer - 44 > Number of women seen by nurse – 17 > Number of referrals made by nurse – 35 (including psychologist / counsellor / GP / Hospital) SA Health http://www.australiangeographic.com.au/journal/bush-medicine-aboriginal-remedies-for-common-ails.htm
  • 19. Feedback from Women > “Fantastic, I'm absolutely blessed to be part of this healing. would recommend to many, especially if a same sessions could be done for children, and young people in 'out of home care' who have lost connection to community and culture at no fault of their own” > “Thankyou for this opportunity and experience. I have come out of here feeling a weight lifted of my chest. in future I will enquire about a Ngangkari again if needed” > “Best experience I will be telling my family, friends and SA Health work about the services” > “I am grateful to be able to have the opportunity to have this healing done, and I felt so at ease and healed from this. it needs to be done for us women more often as we carry a lot of pain and grief for our whole family” > “I found my visit very comforting, relaxing and very professional and respectful. I was clearly spoken to and informed what I need to do and a follow up visit would be in my best interest and well being” Image: Jeannie Petyarre (Pitjara) Bush Medicine Leaves http://www.kateowengallery.com/Blog/2012/02/default.aspx
  • 20. SA Health Challenges & Learning's Challenges Strategies Future plans Processes for accessing traditional healers > Indentify key partners early on > Clear lines of communication > Have a good understanding of the model > Clear expectations > Flexibility > Build and maintain relationships > Formalised MOU > Orientation to services for Healers Running a traditional healer and nurse service with minimal national evidence to draw on > Trial the model > Feedback from women > Revise Model of Care > New booking/registration system > Defined roles of staff involved > New data collection systems > Encourage mutual referral pathways b/w nurse and healer Providing culturally safe place within mainstream > Employing Aboriginal staff > Ensure confidentiality > Allocating women's specific space > Promoting the model as a valid health service with measurable outcomes (‘keeping spirit healthy’) > Links to wider health KPIs > Funding for improving physical space > SA Health Policy Framework Ensuring sustainability of service > Advocacy (policy/decision makers) > Evaluation > Independent review of model > Embedding in mainstream health

Editor's Notes

  1. Population stats based on 2006 Census Antenatal stats – Pregnancy Outcomes Unit 2010 Assault stats – Lievore, 2003
  2. “Aboriginal communities have constantly met barriers within mainstream systems and Aboriginal cultural priorities have been largely discounted, ignored and undermined.” “Working with Aboriginal People and Communities: A practice resource” ©NSW Department of Community Services February 2009
  3. WHS Ngangkari (Traditional Healers) and Nursing service In the development and implementation of this service we have accessed Ngangkari’s from the Central and Western Desert areas of central Australia who call themselves Ngangkari
  4. What is a TH? (MEASURE: system supportiveness) What is their role in the community? “Anangu call our own healers ‘ngangkari’. We have had ngangkari in our culture for untold ages. Ngangkari are everywhere, and we are men, we are women, and we are children. The knowledge of what we do remains with us. Nobody else can do what ngangkari do except Anangu who have been given this sacred skill and power. Remember that. Healing the spirit – “Tablets can’t heal the spirit. Ngangkari can. Ngangkari can see right into the spirit and the mind. Ngangkari see right into the spirit and get straight to the heart of the matter. There is spirit inside you and me. It lives inside our bodies giving us life.” By Elsie Wanatjura ‘Ngangkari Work – Anangu Way – Traditional Healers of Central Australia Ngangkari’s are part of Aboriginal culture and have been for untold ages Traditional healers have been practicing for 1000s of years They are esteemed members of the Aboriginal community - Members of the Aboriginal community who are identified and acknowledged as having the gift of healing From a very young age they develop their wisdom and practices Healers influence and support the positive management of Aboriginal people’s emotional, spiritual and physical wellbeing Their knowledge and expertise are passed on from senior respected family members Highly respected members of community
  5. see the need for TH in health services? (MEASURE: demand/need) Where was evidence of good practice? (MEASURE: effectiveness of strategies used in different contexts)
  6. “Engaging in proper consultation with Aboriginal people and communities on issues that affect them is an important process that must occur, particularly within government.” “Effective consultations should occur early and throughout the decision making process, which requires openness about how, why and when they are being consulted and how much influence they will have over the decisions being made.” “It is important to get this right to ensure that there are no divisions in the community.” “A consultation process is used to seek information, advice or an opinion, permission or approval for a proposed action. The consultation process would be used when approval of a program, policy or service (something that has already been developed) is required. The consultation process can be held at the beginning, middle and end of a project (preferably all three).” “Negotiations take place to determine the overall purpose and direction of the project.” ‘recognise the specialist knowledge of particular community members and their potential contribution (to the consultation process), and involve such persons where possible and appropriate’. “It is also vital to consult with Aboriginal people who are knowledgeable about the issues of their culture and community dynamics.” “It is very important that our presence is well known in the community as Aboriginal people prefer to do business with a departmental representative that they are comfortable and familiar with. Having an association with Aboriginal community representatives and organisations will increase our ability to relate to the community we are working in and gain the acceptance and trust of that community.” it may be necessary to provide assistance with completing forms, reading information and writing statements. It is important to approach this sensitively and not cause embarrassment or shame to the person by asking them whether or not they can read or write. Community development is based on the idea that local people already know what the issues and problems are and how to solve them. The community development approach means working closely with communities and recognising the strengths, skills and knowledge of local people. Participation It is very important to play an active role in the community and participate in as many relevant community events and discussions as possible. “Working with Aboriginal People and Communities: A practice resource” ©NSW Department of Community Services February 2009 “Working with Aboriginal People and Communities: A practice resource” ©NSW Department of Community Services February 2009
  7. “Working with Aboriginal People and Communities: A practice resource” ©NSW Department of Community Services February 2009
  8. Practice Incentive Program (PIP) and Indigenous Health Incentive (IHI) aims: Provide better and culturally appropriate health care to ATSI clients Access to cheaper medications (PBS co-payment scheme) Best practice management of chronic disease Address low rates of ATSI clients accessing PHC services & high rates of hospitalisation So far 35 GP practices in Adelaide are accredited Benefit to GP practice if they sign up: One off payment of $1000 per practice $250 per client that registers Significant Medicare fees can be charged $250 as outcome payment Healthfirst Closing the Gap team (SA) information from Ros Miles (? Feb 2013)
  9. Image: http://www.reuters.com/article/slideshow/idUSSYD26920420070903#a=1 Image 2: Helen martin and Janie cooking tails and making bush medicine at the purple house http://www.westerndesertdialysis.com/stream/bush-medicine
  10. http://www.google.com.au/imgres?q=aboriginal+health+care+worker&start=800&sa=X&rls=com.microsoft:en-au:IE-SearchBox&tbm=isch&tbnid=iSv2j_LzTlzCCM:&imgrefurl=http://www.australianageingagenda.com.au/article/Closing-the-gap-in-aged-care/UEJPYPOLBW.html%3Fpage%3D-1&docid=8ncCnYCkBSx0YM&imgurl=http://www.australianageingagenda.com.au/image/Blue%252520Care%252520employee.jpg&w=448&h=298&ei=Zst0UZvVFKqUiQeT9IGgAg&zoom=1&iact=hc&vpx=62&vpy=288&dur=7485&hovh=183&hovw=275&tx=213&ty=110&page=26&tbnh=144&tbnw=201&ndsp=34&ved=1t:429,r:1,s:800,i:7&biw=1236&bih=773 Image 2: Closing the Gap The Indigenous Chronic Disease Package in 2010-11 Annual Progress Report on the Australian Government’s contribution to the National Partnership Agreement on Closing the Gap in Indigenous Health Outcomes October 2011
  11. Image: Native hopbush (Dodonaea viscosa), which is used by some Aboriginal people for ear ache. (Credit: Wikimedia) http://www.australiangeographic.com.au/journal/bush-medicine-aboriginal-remedies-for-common-ails.htm