Customer assistance delivered by an automated system, such as a help centre, chatbot, or other artificial intelligence, is known as automated customer service. Automated customer service can be given 24 hours a day, seven days a week, and is utilised to both assist and lower the expense of human customer service personnel. To know more about how automated customer support works, go through the presentation. For more information: https://support.cc/resources

1. How Does Automated
Customer Support Work?

2. PITCH
DECK
V
1.0
What is Automated
Customer Support? • Customer service automation, is a purpose-built
procedure aimed towards reducing or
eliminating the need for human intervention
while giving assistance or advice to consumers
• Understanding the customer needs and
providing proper assistance to meet them
• Automated customer service can be given 24
hours a day, seven days a week, and is utilized
to both assist and lower the expense of human
customer service personnel

3. • Establishing direct attention to the customers
• Enabling auto-responses to FAQs
• Simplified payments
• Intend challenge discovery
• Provides troubleshooting steps
• AI-based human support
• Facilitates ticket routing
• Provides AI-based replies to the agents
Working of
Automated Customer
Support

4. Best Help Desk Software
Support.cc
by
5OOapps

5. 30+ apps for $14.99/Month per user * Trusted by 30,000+ users
Grow like the fortune 500

6. Author:
Arjun Hari
Product Marketing Associate
500apps
E-mail: arjun.hari@500apps.com
Website:
Support.cc : https://support.cc
500apps : https://500apps.com
More artitles: https://support.cc/blog