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February 24, 2015
Niharika Verma
Bravo to Niharika for all her continued support to 
my team and their whitelisting requests to help 
with customer escalations of false positives and 
notable apps!! Niharika is always prompt with her 
responses to our requests, which is very important 
given customers are waiting for a solution to a 
problem. Niharika has even helped outside of 
offices hours to ensure that customer satisfaction 
remains high and that support teams can close 
cases quickly. Thanks for all your hard work!
This award honors the impact you have
demonstrated through:
• Partnership
A commitment to teamwork and customer 
focus, often collaborating to develop solutions 
with tangible benefits that meet real needs
Sincerely,
Alex Hinchliffe

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