Technology is changing the way we do business and causing what is being called "Digital Disruption." Learn how you can leverage these changes and deliver more ways to stay competitive and nimble. Ready to put Digital Transformation in action? Check out this FREE eBook with the 21 tips you need to know: http://info.aiim.org/why-should-you-care-about-digital-transformation

1. Underwri(en by:
#AIIM Informa(on Is Your Most Important Asset.
Learn the Skills to Manage It
Your Document Strategy Is
About to Be Disrupted:
Why is that a good thing?
Presented 31 March, 2016
Your Document Strategy Is
About to Be Disrupted:
Why is that a good thing?
An AIIM Webinar
Presented 31 March, 2016

2. Underwri(en by:
John Mancini
President
AIIM
Tim Miller
Director of Consul>ng
Twofold Ltd.
Host: Theresa Resek
Director
AIIM
Today’s Speakers

3. Underwri(en by:
John Mancini
President
AIIM
@jmancini77
info.aiim.org/digital-landfill
Introducing our Featured Speaker

4. Underwri(en by:
Signs of Disrup(on.. The 7 Signs of Disrup(on…

5. Underwri(en by:
“The speed of current breakthroughs
has no historical precedent.”
Klaus Schwab, World Economic Forum, 2016
#1 – Accelera(ng change…

6. Underwri(en by:
The collapse of an
industry’s underlying
financial assumpVons
#2 – Drama(c exits of tradi(onal players

7. Underwri(en by:
The collapse of an
industry’s underlying
financial assumpVons
#3 – Process upheaval

8. Underwri(en by:
Source: The 2015 Millennial Majority Workforce
#4 – A skills disconnect

9. Underwri(en by:
“In less than two years, Slack turned itself into a massively popular
business-messaging app worth
$2.8 billion.
Now, Slack wants to be more than just a work-messaging app. It
wants to be a broader pla[orm that grows its soware into a
central hub for all work communicaVons.”
BusinessInsider.com
#5 – New plaXorms

10. Underwri(en by:
“Uber announced today its plans to expand its applicaVon program
interface, or API, project to its nascent delivery service, UberRUSH.
By adding just a few lines of code, businesses such as Nordstrom
and 1800flowers can now integrate UberRUSH's one-hour delivery
service directly into their digital products.”
Andrew J. Hawkinson, The Verge, 2016
#5 – New plaXorms

11. UBER TINDER BIRCHBOX AIRBNB
DOGS WAG! BARKBUDDY BARKBOX DOGVACAY
FOOD POSTMATES NIBBLY BLUE APRON EATWITH
WORKSPACE BREATHER SPARE CHAIR
ALCOHOL MINIBAR GLASSFUL
STORAGE CLUTTER ROOST
BEARDS BRISTLR $ BEARD CLUB
PARKING MONKEY PARKING SPOT PARK
LAUNDRY WASHIO LAUNDROMATCH
SOURCE: Buzzfeed, Is Your Start-Up Idea Taken?
#6 – BoYoms-up innova(on

12. Underwri(en by:
#7 – New Networks

13. Underwri(en by:
§ All of this means that the fundamental
assumpVons governing how we look at
Enterprise IT need to change…
§ …and at the center of this is the cloud.

14. Underwri(en by:
10 Trends Transforming Enterprise IT
1. Cloud compuVng
2. Virtualizing everything
3. New IT buyers
4. The rise of inside and web-based
sales
5. The “land and expand” sales
model
6. Reimagining enterprise
workflows
7. Security moves beyond the
perimeter
8. Data is the new compeVVve
advantage
9. Speed kills -- your compeVtors
10. Consumer quality interfaces
Source: Techcrunch

15. Underwri(en by:
Digital Transforma(on Requires Total Commitment
Source: Ron Miller, Techcrunch

16. Underwri(en by:
Ron MIller, Techcrunch
“As we’ve seen through the experience of implemenVng individual
enterprise systems such as content management, ERP or CRM
trying to get a large organizaVon moving in the same direcVon
across departments is a huge challenge.
When you suddenly put your whole business model on noVce, a
pocket of innovaVon is just too incremental to deal with that scale
of change.”
Nimble and Agile are everything

17. Underwri(en by:
Wired, 10-12-15
“The best way to think about The Cloud is this: It’s the way that the
giants of the Internet—aka Amazon, Google, and Facebook—build
their businesses. These companies built Internet businesses so
large—businesses that ran atop hundreds, thousands, even tens of
thousands of computers—they eventually realized
they couldn’t build them with hardware and soware from
established vendors.”
The new plaXorms of scale

18. Underwri(en by:
The new Enterprise IT
§ CRM = Salesforce (cloud based!)
§ Accounts Payable
§ Case Management
§ HR onboarding
§ Document Capture
§ Full ECM soluVon
All available now…
Source: Graham Hadingham

19. Underwri(en by:
ECM – Stuff we talk about every day
§ Mobile – we want to be able to access our content
anyVme anywhere on any device
§ Cloud – we don't want to host soluVons – SaaS/PaaS/
IaaS
§ BYOD – I want to use my own device for work
§ EFSS – File sharing via Box, DropBox, Syncplicity, etc.
§ The Internet of Things (IoT) – connected devices
sending/sharing/processing data 24/7/365
Source: Graham Hadingham

20. Underwri(en by:
ECM: On-premise v Cloud
On-premise
advantages
Cloud advantages On-premise
disadvantages
Cloud
disadvantages
Lower TCO in Vme 3-5
years
Convenience – access
from anywhere
Needs up front
investment
Higher TCO in Vme 3-5
years
Flexibility in terms of
customisaVon,
personalisaVon and
integraVon
No soware, hardware,
no upgrades
May require hardware,
network upgrades
Typically uniform, not
personalised, customised
or integrated to other
systems
Investment can be
capitalised
Speed to deployment Typically longer
implementaVon cycle
Limited ability to
capitalise
Data behind firewall –
safer?
Provider takes care of
security, maintenance
etc.
Ongoing IT support
required
Vendor M&A acVvity or
going out of business,
internet outage
Source: Graham Hadingham

21. Underwri(en by:
ECM – Time to be disrupted?
§ What are your compeVtors doing?
§ What soluVons are available?
§ Volume, velocity, variety – we've heard it before but
it's real
§ Pace of change is rapid – we need to keep up
§ Emergence of tech led customers
Source: Graham Hadingham

22. Underwri(en by:
Tim Miller
Director of Consul(ng
Twofold
twofold.co.uk
Introducing our Speaker

23. Underwri(en by:
Old ECM – Digital Dungeon?

24. Underwri(en by:
Document Strategy
Our new strategy
§ Use one of many ECMs
§ Use one of many
applicaVons
§ Save to file share
§ Save it in Outlook

25. Underwri(en by:
I.T. Pulled Apart

26. Underwri(en by:
Shadow I.T.

27. Underwri(en by:
Customers Don’t Care

28. Underwri(en by:
Evolve or Die

29. Underwri(en by:
ECM in the Cloud

30. Underwri(en by:
Efficiency or Control ?

31. Underwri(en by:
Business Case
1. It costs less than you
are currently paying
and delivers way more
2. See 1

32. Underwri(en by:
Thank You!
Tim Miller, Director of ConsulVng
Twofold
www.twofold.co.uk/consulVng
@twofoldltd
www.onbase.com
@OnBase

33. Underwri(en by:
AIIM is the Community for
Informa(on Professionals
AIIM believes that informa(on is
your most important asset.
Learn the skills to manage it.
Our mission is to improve organizaVonal
performance by empowering a
community of leaders commi(ed to
informaVon-driven innovaVon.
Learn more at www.aiim.org