What is the Cloud?• The Cloud is short for “cloud computing” and itmeans accessing computing resources over theinternet• The name comes from the cloud shape thatwas traditionally drawn around devices andservices on a network• On demand access todata, systems, applications and resources
Why use the Cloud?• Securely store data• Backed up and safe• Easy to access• Create agility and mobility• Ability to scale• Effective cost control• Computing as a utility
Managed Services vs Applications• Managed service cloud services providestorage and services on a per user basis• Applications use cloud computing &storage, such as Microsoft 365 &Skydrive, GoogleApps, iCloud, Dropbox, Evernote, Salesforceetc etc
Managed Cloud Services• Software as a Service• All below + applications• Platform as a Service• Also includesdatabase, web servermgt etc• Infrastructure as a Service• Managed virtual servers& OS, leaving all softwarewithin the control of theclientCourtesy Wikimedia Commons
Application Cloud Services (SaaS)• Microsoft 365 & Skydrive - ~$7.90/user/month via Telstra• Google Apps - ~$5.00/user/month, 5 GB space• iCloud - Mail, calendars, contacts, music, photos, some business apps• Dropbox - free storage – 2 GB – 18 GB• Mega - up to 50 GB free• Evernote - mobile app storing data in the cloud• Salesforce - Cloud Customer Relationship Management (CRM) app• MYOB – cloud accounting• TimePro – cloud timesheets• Mailchimp – email newsletters• SurveyMonkey - surveys• Eventbrite - events
What about Security & Privacy?• Reputable businesses are certified to highlevels of security and privacy. Make sure youresearch their credentials• In Australia, the Defence Signals Directoratecertifies cloud managed services for theAustralian Government. Check out the creds.• Australian Government Agencies generallyinsist on maintaining “data sovereignty”
What are you doing now?• Where is your data?• Is it secure?• Is it backed up?• Do you have a plan if you lose your data for anyreason?• Have you had any significant failures over thepast year?
What is your existing ICT investment?• What are your total costs for your existing ICTinfrastructure, systems and support?• Do you buy or lease equipment?• What personnel and management effort do youdevote to managing your ICT environment?
What are the Risks?• Access. You need an internet connection and ifthat isn’t reliable then neither is access to yourdata or services.• Ensure you go with a reputable solution and notthe latest cheap and nasty. That said, there areemerging providers all the time.• Create a cohesive set of services
Implementing Cloud Storage• Dropbox• Create an account• Create a folder• Share it with a co-worker