The shift in HR processes for the Next Decade post-COVID-19.

1. SHIFT IN HR PROCESSES FOR THE
NEXT DECADE
POST COVID-19
Dr. Nivedita Srivastava
Founder and CEO

2. ABOUT US
18 YEARS OF EXPERIENCE IN ORGANISATIONAL
DEVELOPMENT & PSYCHOMETRIC ASSESSMENTS
INVENTORY OF SKILLS ASSESSMENT TOOLS
PSYCHOMETRIC ASSESSMENTS
SKILL FITMENT
RECRUITMENT AND L&D FOCUSSED
TECHNICAL SKILLS ASSESSMENTS
VIRTUAL L&D PROGRAMS
2

4. PERSONNEL MANAGEMENT
• As early as the Industrial
revolution
• People were seen as tools
• Short Term contracts
• Believed in ‘Division of
Labour’
• Mundane/Routine activities

5. HUMAN RESOURCE MANAGEMENT
• After the WWII
• Strategic Function
• Involvement of employees in
the organisations
• Believe in Group Work
• Focus towards seeing
Employees as Assets

7. • HR- still administrative tasks
and compliance issues
• Alignment to Organisational
Goals- Better idea of the
context around the
responsibilites
• Close coordination with
Department managers- Hiring
and Training
• Involvement in strategic
planning

9. SEA OF CHALLENGES

12. • https://www.youtube.com/watch?v=GuDx7N0
Yakw

13. RECRUITMENT CHALLENGES
• Unable to meet in
person
• Are online interviews a
reliable tool for hiring?
• Need of technology-
AI/ML and virtual tools
for hiring

14. SURVEY RESULTS

15. TECHNOLOGY INTERFACE
• Artificial Intelligence/Virtual
tools
• Repetitive and administrative
tasks would be automated
• Data Analytics- Lesser human
bias
• Shift of focus on advanced
work
• Improving the organisation’s
processes

16. SKILL BASED HIRING
• Recruiting
candidates
with the right
skills &
capabilities
• Rather than on
their degree
pedigree.

18. MANAGING
WITH
MANPOWER
CHALLENGES
Convert to Part-time
jobs, sharing of jobs
Temporary lay-offs
Engage with vendors and
free-lancers/consultants
outsource secondary
activities

19. NEXT BIG SHIFT

21. EMPLOYEE ENGAGEMENT
WELL-BEING
• Will keep paying the hourly workers
• Extended its mental health benefits
to their US based employees
• Deferred hikes but
No Lay-offs
• Focussing on being empathetic
• Online mindfulness sessions
• Nutrition Advice
• Encourage employees to seek
confidential support from counsellors
using the J&J Employee Assistance
Program

23. Employee Motivation and Engagement
• Doctor on call
• Psychological counselling
• Online meditation and fitness sessions
• Virtual team lunches
• Dedicated ‘work for home' hours to help in household work – to
keep their employees motivated and engaged.
• Ample work-breaks during online-meetings

24. The
Future of
Work Is
the
Future of
Worker
Wellbeing
• The stresses in managing work-life
integration
• Dealing with the COVID-19 anxiety
• Requires assisting workers with
their wellbeing- Physical,
emotional, mental, and spiritual
well-being
• Association with team of
counsellors
• Increased focus on coaching to
understand and accept this new
reality

25. WHO WILL SURVIVE?

26. RESKILLING

27. SHIFT IN SKILLS
SURVEY RESULTS

28. RESKILLING
• Virtual learning platforms for Skill-focussed
learning
• Exploring new partnerships with institutions
of learning
• Remote working is the new normal- Ample
training

29. UP-SKILLING IS THE KEY!!

30. MYTHOLOGY IN THE CURRENT CRISIS
-DEVDUTT PATNAIK
• Embrace unpredictability: Like Ram
• Embrace vulnerability: It is OK not to know; it is OK to
change a stand. Facts change every day, so will decisions
too.
• Manage the extremes in a continuum: Be like Arjuna and
build both focus and also perspectives.
– Exttreme between safety and starvation (livelihood), the
continuum between staying at home safely and going out to
earn our income.
• Happily... But Not Ever After: The hand (karma), heart
(bhakti), and head (gyan), they work together not
independently.

31. HR IN THE
ROLE OF
LORD
KRISHNA
Devdutt
Pattanaik

38. Need of the Hour!!
• Technology Interface
• Employee wellbeing is of
prime importance
• Reskilling and Up-skilling
is the way forward
• HR as the Enabler,
Motivator, and Guide.

39. www.9links.in
nivedita@9links.in
+91-9714106414