Quick Fix Tech Suppont offes fast and eficicot ruppont to businesses.pdf

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Quick Fix Tech Suppont offes fast and eficicot ruppont to businesses and individua. Customers can contact Quick Fix Tech Suppon via phone or enail fo request assistance with the is technical issues, Quick Ficted in the sequence described below: Activity 1: Issue Assessment ( 6 minutes) The customer's issue is assessed to determine the root cruse and severity of the problem. Activity 2: Problem Resolution (7 minutes) Quick Fix Tech fixes or updates Activity 3: Quality Assurance 2 mitis. The team conducts assurance ( 2 minutes) that there are no other underlying proe check to ensure that the issue has been filly resolved and Activity 4: Client Approval (6 ming problems. The customer is contacted to approve the work done. Activity 5: Follow-up ( 4 minutes) Quick Fix Tech Support follows up with the cistons resolved. Quick Fix Tech Supper ( 5 minutes) the customer to envers that the issue has been fally Through this efficient process, Quick Fix Tech Support is able to provide bigh-quality technical support to its customers, helping them to quickly and effectively address their issus. Four: workers conduct the whole process in a worker pacad line The assengment of task to worken i) Worker I does Activity I. Worker 2 does Activities 2 and 3 . Worker 3 does Activities 4 and 5 , Worker 4 does Activity 6. What is the bottleneck of the process? nswer: polanation: b) How much time will it take to process 250 IT support requests? (Assume that the process starts with an empty production line.) Answer: Explanation: c) What is the utilization of worker 2 ? (You can assume that the process operates ar capacity and you do not have to consider any empty system effects). Answer: Explanation:.

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