Unique Selling Proposition

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We offer a truly unique guarantee - If you are not completely satisfied with your solution, we will take it back and issue a full refund. It's our creed and our tagline. "The right solution. Guaranteed". This is how we deliver on such a grandiose promise.

Technology Business

Our four step sales process ensures that you get the right solution for the right price.

Step #2

Initial
Meeting
Step #1

Discovery
Process

Step #4

Technical
Round Table
Step #3

Demonstration
& Proposal

Initial
Meeting
Step #1

Discuss
• Explain the Process
• Identify Needs
• Discuss Current Issues

Talk about VCT

Outline
• VCT Process (USP)
• Customer/VCT Responsibilities

Discovery
Process
Step #2

Technician will go to site
• Gather information on current system (s)

Discuss plans for growth

Outline responsibilities
• VCT
• Customer

Discuss final steps with customer
• Set up a time for the demonstration & proposal

Technical
Round Table
Step #3
Sales person
• Discuss application with technicians and operations manger
• Application defined
• System defined
• Install hours applied

Demonstration
& Proposal
Step #4
Sales person
• Demonstrate system with customer

Outline Customer/ VCT responsibility

Closing the Deal
Follow up
• Onsite checkup
• Available assistance 24 x 7

If you are not completely satisfied with your solution,
we will take it back and issue a full refund.

Our five step installation process ensures that your application is installed correctly.

Step #2
Customer
Meeting w/
Project Manager

Step #1

Go Over the
Details with
Customer

Step #4
Customer Round
Table

Step #3

Training

Install the
system

Step #5

Customer
Meeting w/
Project Manager
Step #1

Project Manger
• Outline customer/VCT responsibilities and let the customer know what we need to
move forward
• How install works

Go Over Details
w/ Customer
Step #2
Project Manger
• Discuss
• Extension list
• Features
• Key data
• Go over the Customer/VCT responsibilities

Customer
Round Table
Step #3

VCT
• Demo the solution again with all customer data.
• Training guide
• Installation process
• Trainer will be involved at the round table meeting

Schedule training and installation

Training

Step #4

VCT
• Train the customer
• Assistance available 24 x 7

Install the
System
Step #5

VCT
• Install the System

Our two step post-installation process ensures that your application continues to run smoothly.

Step #2

Onsite
Step #1

Follow Up

Onsite
Step #1

Trainer & Technician
• Onsite with the customer after the install is complete

Day 1
• VCT will work with the customers’ employees on questions and issues

Day 2
• Technician
• Onsite for the full day
• Give the service procedure to site contact for future service

Follow Up
Step #2

30 Days
• Follow up on all customer questions & problems

Give to Customer
• Job packet
• Check off list
• Survey
• Back ups
• Software
• Warranty

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