Wrote this up as I think it is a good and doable idea. Here in Dallas almost all companies are having staffing shortages. Homeless people have multiple issues in engaging to make money, with having a fixed address and bank are just some of them. The idea was to create an App to coordinate Temporary Staffing assignments, supported by transportation to work sites (this exists already in Dallas). Need to find an HRIS system to convert, or coders to build this, then a city to execute it. I have no coding skills, and have too much going on, but have been kicking this around to see if anyone is interested.
Marketing Management Business Plan_My Sweet Creations
P199 Homeless Staffing for Temporary Labor
1. HomelessStaff
Homeless Mobile Staffing/Temp Agency
Creating a method to provide the Homeless with Temporary Work (#P199)
Jay Martin,Chief Innovation,July 20,2018
1 Page Summary
The followingisasingle page summarytobetterdiscussthe concept andobtainsupport/ideas.
CHALLENGE
Homelesspeople have difficultiesobtaining‘work’givenresidency,communication(e.g.
phone/internet),transportationandbanking issues,toname a few.
SOLUTION
Create a mobile platformtoenable TemporaryService assignments(e.g.primarilyLightIndustrial)to
utilize Shelterresidentsandalsoprovide transportationtoandfromthe worksites.
CONCEPT
Temporaryservice utilizingamobile technologywithaweb-orderingplatform alongwith biometricsfor
vettingandstaffingcapability plustransportation(e.g.Cityof Dallasvan) to/fromworksite,andaback
endlinkedtopaymentviaDebitCards.
COMPONENTS
Temporaryservice utilizingamobile technologywithaweb-orderingplatformwithbiometricsfor
Software – mobile platform,webinterface,biometricenabled,web-hosted,TempService HRIS
TemporaryService assignment –webordering,butwouldneedpeople/phonesaswell
Banking– visonisbank accountsfor those whohave themand debitcardsfor those whodo not
Transportation – a van for groups,forindividualsotherpossibilitiesmaybe options(DART/Uber)
Labor – partnershipwithmajorsheltersorotherorganizations
APPROACH
Five majorphasesare seentoexecute this,andinsummarytheyare:(1) Assessment&Planning,(2)
Requirements&Software Review,(3) Development,(4) PilotTesting,(5) Roll-out&Launch
END GOAL(S)
(1) Create a local TemporaryService toengage anddeployHomelessresidents inthe Dallasarea
(2) Buildan IT Platformthatothercitiescoulduse tocreate the same,andtheneitherallow themto
utilize itforfree ormake a modestprofitoff itto defrayour developmentinvestment
2. ==============================================================================
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Below are notes/processand other details.This documentis a ‘living’documenttomove forward.
Belowisa start of a 5 phase projecttomake thisa reality. Thisisa startingdraft,but the goal is to keep
movingthe ball forwardandunderstandingwhatitwill take tomake thishappen.
PHASES
1. Assessment& Planning
2. DetailedHIRS Requirements& Software Identification/Modifications
3. Software Development/Testing& PilotPlanning
4. PilotTesting (Dallas)
5. Full Launch, National Roll-out(Software) and Operations
DETAILS
1. Assessment& Planning
MajorItems
Establisha‘DecisionBoard’withrespecttokeydecisionsonmovingforward
Create a listof optionsanddecisionstobe made by the Board
Decide on‘where’ownershipandcontrol will sit,dowe needtostarta charityor a company?
Decide onhowto share Software platformwithgroupsoutside of Dallas(businessmodel)
Interview Homelessadvocates,shelters,temporaryservices,HRISexperts,potentialclients
Identifypotential partnerareas,anddocument (e.g.temporary,shelters,banking)
Map outthe entire processindetailsalongwiththe humaninterfaces,andoutside organizations
Collect/identifynationalhomelessadvocate organizationcontacts(guessingsomeonehasit)
Do we want to have a Brand forlocallymarketing? Needlogo,trademarkorwebsites?
Researchcrowdfundingoptions
Identifycharityfundingoptions/grants
Discusspossibilityof ahackathonor similareventtoattract developmentresources
Identifypotential developmentpartners(e.g.ITconsultingfirms)
Researchbiometricoptions(e.g.fingerprints) andhow tointegrate into
Ensure that there are no issueswithbankingcustomerswithoutresidences
Analyze whatwebenablementisneeded (e.g.showingopportunitiestocandidates)
Discusshowand whoto inform of opportunities(e.g.Twitter)
Reviewinsurance requirementsandrisks
Layout all of the differentoptionsregardingusage of mobile andsocial media
Discussvetting,drugtestingandotherpre-approval forpeople toparticipate
Ensure there are no privacyissuesinobtainingandstoringinformationof Homeless
Studydebitcard deployment,talktoTWC,banksand understandapplicabilityhere
Decide if we wantto/can have additional directdepositionmechanicalse.g.Venmo,PayPal
3. List outall local organizationstospeakwithandinvolve inthe process,when,where,how,why
Planhowto solicit,receiveandprocessrequestsforhomelessstaffing
Understandhowdriverswill be involved, andwhatscreening&trainingisneeded
Resources/Staff (desired)
Jay,DallasHomelessAdvocate (knowsCommunity),Coordinator/Interface,HRISexpert,others
No/minimalcashrequiredatthisstage
Milestone(s)
Detailedplanwrittenandsocializedto affirmsupport.
Major questionsdocumentedwithanswersanddecisionsbythe Board.
Preliminaryprocessanddocumentation.
Financial resourcesunderstandingandacquisitionplan.
2. DetailedHIRS Requirements& Software Identification/Modifications
MajorItems
Finalize the process withall the details,be readytocutoff
Developthe Functional&Technical requirementsforthe system
Identifypotential HRISsystemsasa possible base,andrate viaease of usand how to acquire
Create a genericmodification requirementlist,thenmake assessmentsagainstHRISshortlist.
Raise moneyandenlistdevelopmentpartnersforPhase 3.
Resources/Staff (desired)
Jay,DallasHomelessAdvocate (knowsCommunity),Coordinator/Interface,HRISexpert,others
HRIS or developmentexperts
Milestone(s)
Software identifiedplusdetailedrequirements.
Target software acquisitionplanputinplace.
Resource andfinancial needsidentifiedand
3. Software Development/Testing& PilotPlanning
MajorItems
ConfirmwithDallasShelterchoice (e.g.The Bridge) of participationandlong-terminterest
Reviewlogisticsoptions(e.g.van/bus) andensure feasibleforPilot
(Many of the detailscannotbe spelledoutuntil we know if we willdothe software fromscratch
(insane) orcustomize anexistingapp,orbolton new functionality)
Finalize functional andtechnicalrequirements
Map outall Use Cases,walkprocesstoensure comprehensive
Design
Execute Use Cases,reviewissues
4. Testingof components
DesktopPilot
Resources/Staff (desired)
Same as 1, Developers,PartnersforMobile,Biometric,Banking,TempService
Milestone(s)
Software platformthatcan complete the entiretyof Use CasesspelledoutinPhase 2.
DetailedplanforDallasPilot.
4. PilotTesting (Dallas)
MajorItems
DevelopastrategyforPressReleases.
Reviewall Pilotcomponents(examplesare below)
Resources/Staff (desired)
Same as all above exceptDevelopersplusHomelessshelteranda testclient.
Milestone(s)
Successfullycompletedpilotfromend-to-endwithchallenges identifiedandresolved.
5. Full Launch, National Roll-out(Software) and Operations
MajorItems
Ensure bugsfrom Pilotare resolvedandresolutionstests.
Create methodandplatformtomake software available toothers.
Decide howtocoordinate or charge for this.
Communicate resultsandavailabilitytoothercitiesandorganizations
Resources/Staff (desired)
All above exceptdevelopers,butneedtohave anoutreachcoordinator.
Software and learningsare available for other citiesto execute the same type ofprogram
Final Milestone(s)/Deliverable(s):
Detailedplanforall stepsforcompletionandnational roll-out
Reviewof the applicabilityof the concept
Identificationof keylocal playerstoinvolve
Identificationof majornational orothercityplayerstoinvolve
Top level requirementsformobile HRISsystemfortempstaffing
Financial paymentoptions/playerlistforpayment
FeedbackfromTemporaryServicesorotherproviders,andinterest
5. Barriersand risksat all stagesof the project
CONVERGENCEELEMENTS
Software – HRIS developedandtested
IT Hosting– software site/servers
Labor (people)–supply,screening,signed-up
Customers
Payroll
Finance/Banking
Legal
Insurance
Transportation
Marketinginfrastructure/Customer
SOFTWARE REQUIREMENTS
Web-basedtempordering
Exclusionsof categories(e.g.sex offenders,violence,drugs)
Individual requestsorexclusions –past experience
Physical orintellectual requirements,e.g.reading,math,speakingabilityorEnglish
==============================================================================
==============================================================================
Original Outline – newdetailedPlanadded starting July 14, 2018 above
Will create a 1 page descriptionin another document
Taproot Consulting– who in Dallas or Bay Area, ask Akshay histhoughts
Dallas – Taproot – reached out to LeighAnnSchell,ex-A&F,AU
BACKGROUND
Homelesspeople have aninertiaworkingagainstthemtogetback ontheirfeetgivenemployment
issues,housing/residence issuesandinabilitytogetjobs/work(andmoney) due toboth.A variety of
challengesexist,all whichhave possiblesolutions,butonesthatwill notbe solvedbyaccident. Withthe
currenteconomicboomand demandforlaborin majorcities,there existsthe opportunitytocreate a
pathwayto helpsome of the mostchallengedpeople returntoindependence.
WHAT IS THE CONCEPT?
Create a mobile biometric(fingerprint)enabledsoftware systemwhichwouldfacilitate the employment
of homeless(noresidence,nobanking) peoplefortemporarystaffingassignments. The software and
processeswouldalsorequirephysicaltransportationtoworksitesandreturnsafterhours.
CHALLENGES – TOP LEVEL
1. System– lack of a systemto connect qualifiedhomelesswithappropriate workopportunities
2. Personnel –abilitytoqualify,track performance andsource staff fromthe homelesscommunity
6. 3. Banking/Pay –realitythathomelesspeople donothave bankinginmanycases,orfixedaddresses
4. Transportation– difficultyforhomelesstogettowork,hard to locate due to residence stability
5. Work – engage businessesorotherstobe willingtohire/payhomelesspeople fortempwork
SOLUTION
Developaplan,alongwithsoftware,thatwouldallow alocal communitytoset-upaprogram, company
or charityto solve all of these issuesandcreate a systemtogethomelesspeople engagedinpaidwork.
TO DO LIST / PHASES
DESIGNOVERALL SOLUTION& SYSTEM REQUIREMENTS FOR SOFTWARE
1. Layout detailsof howeverythingwould work,alongwithrequiredelementstofacilitate this
2. Map outsoftware needsforthe application/system,mighthave webbase toshow opportunities
3. Discussbankingwithlarge banksorpre-paiddebitcardcompanies
4. Reviewinsurance requirements (forClients/Staff),whoprovidesthemandcostof coverage
BUILD SOFTWARE
5. Reach outto TempServices&HR software firmstosee if existingapplicationcouldbe ‘customized’
6. Create a mobile device basedsoftwaretomanage staffing,processandpayments
LOCAL OUTREACH
7. Create a turnkeyplanfora local groupto execute,utilizethe software andbankingrelationship
8. Set-uppointof contact forpress,local organizations,donorsandvolunteers
9. Attempttodrive some PRto get interestedlocalestocontact us
LOCAL EXECUTION SET-UP
10. Set-upcompanyorcharity if existingone isn’tgoingtobe the host
11. Facilitate employment,benefitsandotherissuesrequiredtouse homelessforstaffing
12. Discusswithbanking/debitcardrepresentative how todistributecardsandchannel payments
13. Coordinate withlocal governmentresources
14. Identifyhomelessshelter(s)withrespecttoplacestosource candidates
15. Secure vanor vehiclestouse fordrop off and pick-up
16. Builda brandfor service tosell tolocal businesses
17. Infrastructure tomarketstaff,receive projectsandacceptcustomerpayments
18. Buy,lease,borroworcontract vehiclestodropoff and pickup staff
19. Hire or obtaindriverstodo pick-upsanddrop-offs,possiblyvolunteersortrustedhomeless
20. Fundingtofacilitate all the above,includinginitial SAAStype applicationforlocal cities
LOCAL OPERATIONS (DAILY)
21. Homelessare pre-qualifiedtodowork,signedup,fingerprintslogged,debitcardsissues
22. Temporaryassignmentsare receivedintocompany
23. Vans(withdriversbeingstaffingexecutives) arriveatselectedhomelessshelterstopick-upstaff
24. AlternativeperLance:Have sheltersdothe assignmentsinadvance,screen/priorities
25. Homeless are screenedtoensure theyare onsystem, and‘qualified’fordeployment
26. Conductscreeningmethodfordrugandalcohol impairmentbefore travel toworksite
27. If multiple assignmentsare available,vandriveraskspreferences,makesassignments
28. SelectedHomeless(Qualifiednumberforsoldassignments) are driventoclientworksite
7. 29. Homelessare checked-inatthe worksitesandlocal clientcontactand driverconfirmdrop-off
30. End of the day,transportarrivesto pick-upandtransportback to the shelterorotherlocation
31. Clientfeedbackisgivenwithrespecttoperformance,confirmremainedonjob,payment
32. Paymentsare transferredtoaccountsof staffedwhoworked,available for themondebitcard
33. Repeatdailyandgrowas needed
WHAT ARE WELOOKING FOR?
To make thisa reality,we wouldfirstneedpeople,softwareand/orresourcestodevelopthe solution
and application. The software isthe worrisomepart,andthe thoughtwouldbe toattemptto see if we
couldutilize anexistingapplicationandcustomizeittoour mobile,biometricanddebitcardneeds. The
mechanicsof a staffingfirmare well-known.Also,we were thinkingof asmart phone appso that people
couldbe alertedtojobsor see whatisavailable andconfirmtheirinterest.
WHO DOES THIS BENEFIT?
Homeless– work,moneyanda pathto get theirlivesbackon track. Maybe a permanentjobaswell
Charities/Local Government– reduce financial requirementstosupporthomeless
Businesses– obtainlowcostlabor,philanthropicinvestmentinexchange forworkaccomplished
Society– provide homelesspeoplewithwork,moneyanda pathwaytoreturn to normal life. Reduced
charityfor supportingable-bodiedhomelesspeople,andencouragementtostayoff drugs/alcohol.
NEXT STEPS
Findpeople whowanttobuildoutthe solution
Talk to HR Software people,TemporaryService companies,othercharitygroups
Speakwithhomelessadvocates –wouldwe getenoughpeoplewhowanttowork?
Talk to businesseswhofrequentlyuse lightindustrial staff –wouldtheyuse this?
Thanks, and wouldwelcome opportunity tospeakwithanyone aboutit.
Jay Martin
Chief Innovation
Dallas,Texas
(214) 520-8019
CONTACT IDEAS FOR JAY MARTIN
CindyCrain,DallasHomelessAlliance
Doniece Sandoval,UTBBA 1984, LaveMae
Mentioned:ratestoolowforBay Area,needsto be $35 per hour,focusedoncoding
Suggesteddoinganykindof pilot,Ipointedoutneedtoworkonthe software first
Ideafor a Hackathon toresolve the issuesandenlistprogrammers
ThoughtfindingTempSoftware tocustomize wasagoodidea
8. https://www.linkedin.com/in/doniece/
Lance Olinksi andShowers here inPlano
Blake FettermanfromSalvationArmy,JayfromThe Bridge (left)
Christi forSalvationArmy
JanetMorrisonfrom CitySquare,whogave us the tour?
AskPat Clarke or RobertHalf folksregardingthe software
JimStroudfrom Randstaador WilliamTincupregardingHRIS
Café Momentum
Day Labor Centers – talkto them,see how itworks
Tincupor otherson HR software forTempservices
Talk to RobertHalf,Manpowerandothers
Monica Hardman – Cityof Dallas,HomelessSolutions
KennWebb – Thompson& Knight,advisortothe city
Ian DeJong– emailedhimafternewguywasappointedMHA