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What
LADY GAGA
Can Teach Us About
Marketing
Rec Programs
GETS IT
She
Right
@camphacker
TKS
JACKIE
HUBA
1%
Do something
of importance
a place for all
little
monsters:
to gather,
to create,
to share, and
to inspire
MISSION: CHANGE THE WORLD
http://ladygaga.wikia.com/wiki/Haus_of_Gaga
ACCESS TO HER = VALUE
MY QUESTION TO YOU:
NEW
Acquiring
participants
NEW
Acquiring
OLD
Retaining
onesparticipants
OLD
Retaining
ones
Customer LIFETIME VALUE?
C.L.V.
$16,000
$16,000
$80,000
x REFERRALS (x REFERRALS)
What Percentage of
$80,000
What % from
WOM ?
NEW
Acquiring
1%ers
Rewarding
participants
NEW
Acquiring
partici
-pants
1%ers
Rewarding
Who is your
1% CUSTOMER ?
Your
1%’ers
Passionate
RECOMMENDERS
Passionate
RECOMMENDERS
Believe in your progs
Passionate
RECOMMENDERS
Believe in your progs
Gift progs to others
Passionate
RECOMMENDERS
Believe in your progs
Gift progs to others
Speak up
Passionate
RECOMMENDERS
Believe in your progs
Gift progs to others
Speak up
Forgive you
Passionate
RECOMMENDERS
Believe in your progs
Gift progs to others
Speak up
Forgive you
Do NOT want to be
bought
Passionate
RECOMMENDERS
Believe in your progs
Gift progs to others
Speak up
Forgive you
Feel part of it
Do NOT want to be
bought
Meaningful experiences and
interactions are what we all long
for and seek out.
@JackieHuba
The Magic of
LADY GAGA
A product or a service doesn't create an
emotional connection…
PEOPLE DO
WHAT IS THE THING THEY
VALUE MOST?
THAT
GIVE THEM
More TIME With

Family
More TIME With

Family
Less Stress
More TIME With

Family
Less Stress
Enrich Their Child’s
Life
More TIME With

Family
Less Stress
Enrich Their Child’s
Life
Be A Good Parent
More TIME With

Family
Less Stress
Enrich Their Child’s
Life
Be A Good Parent
Social Status
Passionate
RECOMMENDERS
Believe in your program
Gift your programs to others
Speak up
Forgive you
Feel part of it
Do NOT want to be
bought
INTERVIEW THEM
Treat them as if you are
they are your Black Card customers
HOW DO WE GIVE THEM…
1
More Time
WITH FAMILY
WHAT DO YOU THINK?
2
Less
STRESS
WHAT DO YOU THINK?
3
Enrich Their
CHILD
WHAT DO YOU THINK?
4
Be A
GOOD PARENT
WHAT DO YOU THINK?
QUESTIONS?
30 min
Free
Online Eval
zoic.ca/freecamp30
5
Social
STATUS
camphacker.tv/otc-app
thank you
travis@gocamp.pro
@camphacker

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What Lady Gaga Can Teach Us About Marketing Rec Programs