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Why your church
needs to create
Multi-channel Communications
 Or why you can’t just
 put your bulletin on the
 web and be done with it
Timely topic because church
communicators are asking…..
 “We’re doing our announcements
 on PowerPoint and we have all the
 information about our weekly
 activities on our website.

 “We are an outreach oriented,
 contemporary church and our staff
 has been wondering—do we still
 need a written bulletin also in this
 age of technology?”
Is there ONE way to communicate that
works best for churches today? If so, it
is print as we’ve always done it?

Or something new— the web, blogs,
podcasts, video, email, PowerPoint?

Is it social media such as Facebook,
Twitter and whatever else new thing
comes up?
The answer is. . .
• All of the above
• We are in a time of exploding
  communication options
• But the creation of new ones does not
  mean the old ones disappear
• It is a time of both/and NOT either/or
We protest!
• Church communications
  work is hard enough already!
• Schedules are full
• Budgets tight
• Any way we can simplify is
  appealing
• Besides, we prefer……
 ▫ Print, web, Facebook, handwritten
   notes……
Reality check….
• We are talking about church
  communications
• And it’s not about us
• It’s about serving our Lord and his people
 ▫ Even when we feel we don’t have the time,
   money or strength to do it
• Let’s understand it better and get to work!
What is
Multi-channel Communication?
• Using a variety of ways to
  communicate a message
• Three key channels:
 ▫ Print
 ▫ Digital
    Web and social media
    Visual, PowerPoint, Video
 ▫ People
Multi-channel essential because
• Pastoral/people reasons
• Practical reasons
 ▫ Outreach & Connections
 ▫ Limitations of web and
   PowerPoint
• Response to our message
  matters!
Pastoral/People reasons
• Biblical views of people
 ▫ Care for the 1%
 ▫ Sacrificial love
 ▫ Not please ourselves
• In practical terms
 ▫ A variety of people
 ▫ Who require a variety of communication
   channels
 ▫ Not all age related, though some is
Practical: Isolation of websites
• Search engine limitations for
  churches
 ▫ Great if you know name and city
 ▫ Not so good with spiritual needs
• Print and people the links to digital
 ▫ Everyone should be involved in
   outreach
 ▫ Business cards, bulletins, postcards,
   flyers give website address
Practical limitations of PowerPoint
• Context needed to make
  sense
• Emotional impact =
  inadequate, confusing
  communication
• People remember images,
  not facts
 ▫ By Thursday or Friday…..
 ▫ If it isn’t on the refrigerator
 ▫ It isn’t happening
Solution: Print bulletin, with inserts
• Can be studied later
• Inserts can be posted
• Links to website
  checked out
The most important channel
• Your people
• But your people need to be
  equipped
• Provide complete & clear
  website & social media as
  a foundation
Provide print connections:
• Business/Invitation cards
• Bulletins, inserts
• Newsletters,
  brochures, flyers,
  post-cards,
  door-hangers
Additional Practical Tips
• Changing the format does not
  mean changing the message
• One message into many
  formats
• Don’t change type, logo,
  colors, wording or it will be
  confusing
One person does have to do it all
• Create a team
  recognizing. . .
  ▫ Different people prefer
    different channels
  ▫ Some like print; others
    digital
  ▫ Styles differ, one doesn’t
    fit all
• Match skills and styles
  with the proper channel
  and person
• DON’T FIGHT—
  MEASURE & PRAY
Whatever channels you use
• Have congregational training times
• Demonstrate what you do
 ▫ What’s on the web
 ▫ Update schedule
• Why you do it
• How to participate
 ▫ Sign up?
 ▫ Automatic?
 ▫ Contributions welcomed?
Finally
• Measure results
• Modify as necessary
• Stay open to new ideas
• Remember…..
For more:
ebook free for
ECC
MEMBERS
Or download
in Resource
Storefront

 www.effectivechurchcom.com

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Why your church needs to create multi channel communications

  • 1. Why your church needs to create Multi-channel Communications Or why you can’t just put your bulletin on the web and be done with it
  • 2. Timely topic because church communicators are asking….. “We’re doing our announcements on PowerPoint and we have all the information about our weekly activities on our website. “We are an outreach oriented, contemporary church and our staff has been wondering—do we still need a written bulletin also in this age of technology?”
  • 3. Is there ONE way to communicate that works best for churches today? If so, it is print as we’ve always done it? Or something new— the web, blogs, podcasts, video, email, PowerPoint? Is it social media such as Facebook, Twitter and whatever else new thing comes up?
  • 4. The answer is. . . • All of the above • We are in a time of exploding communication options • But the creation of new ones does not mean the old ones disappear • It is a time of both/and NOT either/or
  • 5. We protest! • Church communications work is hard enough already! • Schedules are full • Budgets tight • Any way we can simplify is appealing • Besides, we prefer…… ▫ Print, web, Facebook, handwritten notes……
  • 6. Reality check…. • We are talking about church communications • And it’s not about us • It’s about serving our Lord and his people ▫ Even when we feel we don’t have the time, money or strength to do it • Let’s understand it better and get to work!
  • 7. What is Multi-channel Communication? • Using a variety of ways to communicate a message • Three key channels: ▫ Print ▫ Digital  Web and social media  Visual, PowerPoint, Video ▫ People
  • 8. Multi-channel essential because • Pastoral/people reasons • Practical reasons ▫ Outreach & Connections ▫ Limitations of web and PowerPoint • Response to our message matters!
  • 9. Pastoral/People reasons • Biblical views of people ▫ Care for the 1% ▫ Sacrificial love ▫ Not please ourselves • In practical terms ▫ A variety of people ▫ Who require a variety of communication channels ▫ Not all age related, though some is
  • 10. Practical: Isolation of websites • Search engine limitations for churches ▫ Great if you know name and city ▫ Not so good with spiritual needs • Print and people the links to digital ▫ Everyone should be involved in outreach ▫ Business cards, bulletins, postcards, flyers give website address
  • 11. Practical limitations of PowerPoint • Context needed to make sense • Emotional impact = inadequate, confusing communication • People remember images, not facts ▫ By Thursday or Friday….. ▫ If it isn’t on the refrigerator ▫ It isn’t happening
  • 12. Solution: Print bulletin, with inserts • Can be studied later • Inserts can be posted • Links to website checked out
  • 13.
  • 14.
  • 15. The most important channel • Your people • But your people need to be equipped • Provide complete & clear website & social media as a foundation
  • 16. Provide print connections: • Business/Invitation cards • Bulletins, inserts • Newsletters, brochures, flyers, post-cards, door-hangers
  • 17.
  • 18. Additional Practical Tips • Changing the format does not mean changing the message • One message into many formats • Don’t change type, logo, colors, wording or it will be confusing
  • 19. One person does have to do it all • Create a team recognizing. . . ▫ Different people prefer different channels ▫ Some like print; others digital ▫ Styles differ, one doesn’t fit all • Match skills and styles with the proper channel and person • DON’T FIGHT— MEASURE & PRAY
  • 20. Whatever channels you use • Have congregational training times • Demonstrate what you do ▫ What’s on the web ▫ Update schedule • Why you do it • How to participate ▫ Sign up? ▫ Automatic? ▫ Contributions welcomed?
  • 21. Finally • Measure results • Modify as necessary • Stay open to new ideas • Remember…..
  • 22.
  • 23. For more: ebook free for ECC MEMBERS Or download in Resource Storefront www.effectivechurchcom.com