Opening minds, reaching outProspects & pitfallsSanjana Hattotuwa
enduring challengesperceptions of the military and NGOs
Strong Angel IIIPerceptions from 2006 still valid
Strong Angel IIIPerceptions from 2006 still valid
rebooting systemic thinking    changing underlying mindset
Eschewing the bell curveOld thinking stymies progress
Eschewing the bell curveOld thinking stymies progress
Reality in most CPEsComplex Political Emergencies (CPEs) and relief work
Focus on process, not just spikesNarrow band over time adds richness, full spectrum adds context                          ...
New information networksFluid, spontaneous, viral, short-term spikes, long tail  Event / Issue      Witness / Victim      ...
the usual pitfallstirades, cons, propaganda, duplication
A lesbian in DamascusAnd other tall tales                       Disinformation                       Misinformation       ...
some fundamentalsengaging torrents meaningfully
how do we know?                           Traditional media                           Citizen journalism / Digital, web ba...
human security approach  Human security is an emerging paradigm for understanding global  vulnerabilities whose proponents...
more open, not more closedOpen content generation and sharing (e.g. wikis)help in environments with conflicting and unrelia...
communicate effectivelyUse the same networks that civil society uses tocommunicate aims, objectives, vital information.Civ...
tune in without subscribing moreChoice kills. Determine through robust analysis that isrevisited often what and who to lis...
go beyond UN, UN going beyond UNDurable solutions, community resilience and early warning stem  from people on the ground,...
some technology to helpengage information torrents meaningfully
Leverage crowd mapsBounded, geo-fenced models help contextualise unbounded, larger inputs
ICT4Peace Matrix plugin for UshahidiSource reliability / Information probability
Leverage algorithms based on community intelligenceOpen source / crowd powered curation tools
Leverage existing social media verification guidesFacebook for journalists | Twitter resources for media
Leverage private enterpriseUse the reach and power of volunteers using private enterprise platforms
Leverage social networkingUN DPKO’s approach to Facebook post-Haiti
Leverage value-added curationICT4Peace Foundation CiM wikis
Leverage innovationUse the reach and power of new groups with shared goals
Leverage UN CiM strategyUse the reach and power of UN system through UN CITO / OICT(“Traditional”)
Leverage UN thought leadershipUse the reach and power of UN system (“Cutting edge / Technical”)
thank you
Upcoming SlideShare
Loading in …5
×

Opening minds, reaching out

957
-1

Published on

Presentation made at "Enhancing Information and Communication: Issues for Policymakers, Ambassadors, and Commanders" organised by National Defence University, Fort Lesley J. McNair, Washington, DC on 17 August 2011.

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
957
On Slideshare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Opening minds, reaching out

  1. 1. Opening minds, reaching outProspects & pitfallsSanjana Hattotuwa
  2. 2. enduring challengesperceptions of the military and NGOs
  3. 3. Strong Angel IIIPerceptions from 2006 still valid
  4. 4. Strong Angel IIIPerceptions from 2006 still valid
  5. 5. rebooting systemic thinking changing underlying mindset
  6. 6. Eschewing the bell curveOld thinking stymies progress
  7. 7. Eschewing the bell curveOld thinking stymies progress
  8. 8. Reality in most CPEsComplex Political Emergencies (CPEs) and relief work
  9. 9. Focus on process, not just spikesNarrow band over time adds richness, full spectrum adds context Local language(s) Culture Local actors Diaspora Hagiography and myth Identity and power Partisan politics Regional power blocs Inequity Demographics (Youth) Civic media Verbal storytelling
  10. 10. New information networksFluid, spontaneous, viral, short-term spikes, long tail Event / Issue Witness / Victim Citizen media Army / Govt / MembersClosed Intel UN system states / Global / Local audiences
  11. 11. the usual pitfallstirades, cons, propaganda, duplication
  12. 12. A lesbian in DamascusAnd other tall tales Disinformation Misinformation Partial accounts Gaming the system Gender imbalance (e.g. rape reports in DRC) Lack of access leads to challenges in verification Multiple retweets mistaken for authenticity Anonymity online (esp. post-Norwegian terrorist attack) Machine translation / Lack of translation Little or no direct access Trauma Anxiety Fear Persecution Network infiltration and disruption Trust perceptions and authority markers Bias in mainstream media Bias in citizen media
  13. 13. some fundamentalsengaging torrents meaningfully
  14. 14. how do we know? Traditional media Citizen journalism / Digital, web based media Trusted intelligence from UN system Situational Awareness
  15. 15. human security approach Human security is an emerging paradigm for understanding global vulnerabilities whose proponents challenge the traditional notion ofnational security by arguing that the proper referent for security should be the individual rather than the state. Human security holds that a people-centered view of security is necessary for national, regional and global stability.
  16. 16. more open, not more closedOpen content generation and sharing (e.g. wikis)help in environments with conflicting and unreliable data and after sudden onset disasters.
  17. 17. communicate effectivelyUse the same networks that civil society uses tocommunicate aims, objectives, vital information.Civilians will always suspect military domains.
  18. 18. tune in without subscribing moreChoice kills. Determine through robust analysis that isrevisited often what and who to listen to, when, why and how. Use local knowledge and technology to increase signal to noise ratio.
  19. 19. go beyond UN, UN going beyond UNDurable solutions, community resilience and early warning stem from people on the ground, increasingly producing their own content. UN is there over long term, but also needs to engagewith hyper-local, web and mobile based, alternative narratives.
  20. 20. some technology to helpengage information torrents meaningfully
  21. 21. Leverage crowd mapsBounded, geo-fenced models help contextualise unbounded, larger inputs
  22. 22. ICT4Peace Matrix plugin for UshahidiSource reliability / Information probability
  23. 23. Leverage algorithms based on community intelligenceOpen source / crowd powered curation tools
  24. 24. Leverage existing social media verification guidesFacebook for journalists | Twitter resources for media
  25. 25. Leverage private enterpriseUse the reach and power of volunteers using private enterprise platforms
  26. 26. Leverage social networkingUN DPKO’s approach to Facebook post-Haiti
  27. 27. Leverage value-added curationICT4Peace Foundation CiM wikis
  28. 28. Leverage innovationUse the reach and power of new groups with shared goals
  29. 29. Leverage UN CiM strategyUse the reach and power of UN system through UN CITO / OICT(“Traditional”)
  30. 30. Leverage UN thought leadershipUse the reach and power of UN system (“Cutting edge / Technical”)
  31. 31. thank you
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×