1. Reasons Online Reviews are Important For
Your Brand
Online review marketing company – The Internet is something that has
drastically changed how people around the world shop for practically
anything and everything these days, no matter what it is that they may be
looking for. In fact, back in 2016, approximately 90% of those who shop
online took the time to read at least one online review before making a
commitment to visit a business, while 94% of those who shop online stated
that a negative review made them decide not to visit a business at all.
What this ultimately means is that regardless of the industry that you’re
involved with, being able to have a more positive presence online will
provide you with all sorts of advantages as a result, thereby making it an
extremely important factor involving branding.
Here are four reasons why online reviews are always so important for your
brand.
Visibility
Online reviews help to make your brand much more visible. Many
shoppers take the time to search through Google, Facebook, etc. when it
comes to deciding on the products that they want to purchase. While these
websites have their own way of surfacing and indexing all sorts of content,
they all value content that’s both original and fresh as well. This means
2. that customer reviews can help with making this content more relevant and
also make your brand much more favorable.
Sales
Online reviews can also have a much greater impact on sales. Studies
show that these types of reviews can create a huge impact for your overall
bottom line. Positive brands are ones that can have much better sales;
however, improving your star rating can also help with creating a more
positive impact on your sales as well. In the long run, whenever readers
like what they see involving your brand and the reviews about it, they’ll end
up letting you know by spending money on the products and services that
you offer.
Trustworthiness
Online reviews also help to make you look a great deal more trustworthy.
Perhaps one of the more interesting factors regarding this is just how
powerful reviews can be in terms of building the overall online identity of
your company itself. If a company has a rating that’s below four stars,
many shoppers will end up distrusting that business, but if a company has
a better than average rating, then views will always likely be converted to
both traffic and sales as a result.
Expand Recognition
Online reviews are also great with helping to expand the conversation
about both you and your brand. Whenever anyone has something good to
say, they will more than likely end up sharing their review on multiple
platforms. These are locations that are absolutely vital to your overall
online presence due to the fact that Google collects data from their sites
when they work on building its own results ranking. While having reviews
on your own website is always useful anyway, having reviews in more than
one location is even better.
Thank you for visiting the ESYN Marketing blog, an online review
marketing company. If you need help building your online brand
presence contact us today!