1. Welcome to Tzell Travel Group
“Providing high quality, personalised travel isn't
a matter of chance, It's making sure what
matters most to you, matters most to us”.
At Tzell Travel Group, our philosophy is really
quite simple.
“Our objective is to provide our clients with the
highest quality, most personalised travel
experience integrated with today's
technology - whether it is for corporate or
leisure travel”.
Nothing less will do.

2. Our comprehensive travel
management programmes are a
blend of the vast resources of a
travel powerhouse and the
personalised dedication and
emphasis on quality that you would
expect to find in a smaller agency.
Our travel professionals and support
team are hard at work every day to
ensure that your travel experience is
the best that it can be.
Tzell Travel - a Departure From The
Ordinary

3. Business Travel News has ranked Tzell - Travel
Leaders Group Number 1, in the United States, among
travel management companies in its 2010 annual
Business Travel Survey and ……..
Buying Business Travel Magazine in the UK has
ranked Tzell UK in it's Top 50 Leading TMC's.
Tzell UK Limited has been awarded ISO 9001 quality
service recognition for the past three years

4. The Tzell Travel Group
In everything we do we place the highest
priority on both our corporate client and our
agents.
For the individual traveller, our customised
quality traveller services bring value,
convenience, comfort and safety .
For corporations we have a broad product line
of cost containment, meeting services and
comprehensive travel management
Programmes.
And the needs of our agents are met by
combining the best possible work
environment and the strongest leadership
and support team.

5. What makes us Different?
Our business and our reputation have
been built on combining our
considerable resources with the level
of service normally associated with
boutique agencies.
We won't, for instance, use call centres.
Instead each of our corporate clients
is assigned a dedicated team who can
provide the level of dedication and
attention to detail that can make
certain corporate travellers always
enjoy professional, and above all,
personal service.

6. We pride ourselves in
managing cost for our
clients - putting in place
technology that makes
managing those costs both
efficient and transparent.
It's in this way, by recognising
that corporate travel is
about a big picture built
from personal experience,
that Tzell continues to go
from strength to strength.

7. High touch, high quality customer service
No call centres. Agents may be contacted Ensures your
Each corporate account by phone, e-mail or organisation’s travel
receives a designated reservations may be policies and objectives are
team. placed online. met.
They are capable of Corporate travellers
handling every function of receive professional,
the travel reservation personalised and proactive
process. service.

8. Tzell UK
We are members of the prestigious Advantage Focus Group
Tzell UK is licensed and bonded by the Civil Aviation
Authority
We are licensed and bonded by the International Air
Transport Association
Tzell UK Limited has been awarded ISO 9001 quality service
recognition

9. Dedicated Services
Scalable managed self-booking
tool Programme with dedicated
off-premise travel support
• Tzell’s automated ticketing, 24
/ 7, processing online
transactions.
Dedicated service team to
include:
• Account Management
• Experiences Travel
Counsellors
• Groups and Meetings
• Leisure Travel

10. Online Booking Tool - Cliqbook
Integrated Corporate, Published,
Internet and Proprietary Rates in Air, Car
and Hotel displays
Rich Hotel Features including direct
rates, comparisons, maps, and
photographs
Real-Time Reporting
Multi-Language
Map-based Interface for ease of use
Complete End to End Expense and Self-
booking Travel Solution

11. Pre-Trip Approvals
Cliqbook Solution to Pre-Approvals
Policies are implemented by Country, Division or Department
Direct or one-stop flights
Alternate airports
Lowest fares within a logical window of time
Choosing an Out-of-Policy Itinerary or Vendor can result in:
Decline reported within your management reports, or
Notification to the traveller’s manager, or
Ticketing prohibited until the manager’s approval is received
All Documentation is Fully Captured and Uploaded into the Reporting
Systems
Sorted by Country, Division, Department
Analyzed for potential savings
Benchmarked against other departments or the industry

12. Latest Technology Tools
Multi Global Distribution Systems
Access to more than 400 airlines, over 77,000 hotels & 36
car rental companies.
Automated quality control ensures the lowest practical
airfares based on company travel policies & profiles.
Unused ticket tracking.
Automated pre-trip approval process.
Web based report access.
Online Booking Portal - Cliqbook.
Travel Profile Management.

13. Track, efficiently use, leverage tickets.
 Ensures the lowest practical airfares based
Automated Quality on company travel policies and profiles.
Control System.  Daily fare review.
QCX
ResTRACK  Identifies unused or partially used tickets
Unused Ticket available for reuse.
Tracking.  Alerts agent / traveller and encourages
reuse of ticket at point-of-sale.

14. Cost Management.
Formidable negotiator with suppliers.
Unrivalled buying Leverage our nearly billion dollar travel
power.
Benefit
spend.
 Exclusive airline discount Programmes.
Substantial discounts at over 20,000
Exclusive preferred properties at 190+ hotel chains worldwide.
hotel programme. Benefit Unique amenities & exclusive privileges at
over 500 hotels in 250 destinations.
The best price every Automated Quality Control Programme.
time - whatever the Comprehensive Low Fare Search.
Benefit
source. Daily Fare Review.
International Rate Desk.

15. Preferred Supplier Relationships
Longstanding Vendor Relationships
Over the past 43 years, Tzell has developed strong relationships with key industry vendors including leading
airlines and hotels.
Key Airline Relationships Key Hotel Relationships

16. Premier Global Hotel Programme
Tzell’s Hotel Programme offers reduced rates
and value-added benefits at more than 20,000
Hotel Properties worldwide
Benefits include:
Promotional rates and annual price guarantees
Savings of up to 40% on standard corporate rates
Last room availability
Exclusive services and amenities at selected hotels
Extensive facility and amenity information
Room rating Index
Detailed city maps
Extended Stay Product

17. Tzell Travel Group -
“A Departure From
The Ordinary”