4. • The Travel & Tourism Industry & The
Travel Professionals:
• Geography In Travel Planning
• Travel Facilities
• Air Transport Essentials
• Land Transport: Introduction to Rail
Products
• Land Transport: Car & Camper
• Hotel Products & Services
• Water Transport
• Serving The Travel Customers
• Fundamentals In Air Fares & Ticketing
• Amadeus Basic Course
• Geography In Travel Panning
• Land Transport – Rail
• Land Transport – Bus & Coach
• Accommodation (Other Than Hotels)
• Water Transport Cruise
• Tour Production & Group Travel
• Law & Regulations
• Selling Skills
• Air Fares Ticketing
• Amadeus Global Distribution
System(G.D.S)
• BSP

5. • General Conditions of Carriage (1st)
• Definition of IATA as Organization
• Liabilities of Airlines
• Introduction to Types & Specification of
Aircraft & ULD’s
• Calculations of Air Freight
• Air Freight Publications
• Published Rates & Constructed Rates
• Air way Bills
• Cargo Agents Manifest
• Accompanying Documents
• Geography in Air Transport
• Local & International Airports
• IATA Area’s & Subareas
• City / Airport Codes
• Time Tables
• Contents Of The IATA Dangerous Goods
Regulations
• Dangerous Goods Classes & Divisions
• Identification
• Packing Requirements
• Marking & Labeling
• Documentation
• Radioactive Material
• State & Operator Variations
• Acceptance
• Excepted Quantities
• Storage & Loading
• • Provision Of Information
• • Dangerous Good Emergency
Response
• • Answer To Exercises

6. • Review Of Basic Cargo Rating Principles
• Currency Regulations
• Construction Tares (Add-On Amounts)
• Combination Of Rates & Charges
• Mixed Consignments
• Unit Load Devices
• Trade & Trade Patterns
• Pricing
• Total Distribution Cost
• Advertising
• The Marketing Plan
• Target Groups
• Door To Door Services

7. • Introduction to The Cabin Crew
Profession
• Landing the Job
• Cabin Crew Healthy Living Lifestyle
• Introduction To The Aviation Industry
• Introduction to Aircraft & Aviation
Familiarization
• Crew Member Coordination &
Communication
• Customer Services
• Managing Passengers Interactions

8. • Passengers Services & Departure
Control
• Passengers Services & Departure
Control
• Transit, On-Ward Flights & Gates
• Ramp Services & Operations ||
Cargo, Mail & Courier

10. • Operate In The Amadeus Selling
Platform Environment
• Introduction To All Smart Tabs
• Display General Information in the
Amadeus Information System
• Display Airline Availability, Schedule
& Timetables.
• Book, Waitlist & Cancel Airline
Reservation
• Construct A Passenger Name Record
• Retrieve & Modify Passenger Name
Record Information

14. • Cafeteria and Break Rooms
• Special Physical Needs Students
Facilities
• Personalized Cabinets for Students /
Trainees and Coat Room
• Separated Male and Female
Bathrooms
• Administration and Management
Offices
• Students / Trainees Relations Room
• Instructors / Trainers / Educators
Room
• Central Location of the Institute In
Central Amman
• Parking Facilities
• WiFi & High Speed Internet
• Smoke Free Facilities
• Modern Education & Training
Technology Facilities
• Hygienic and Safety Measures

17. Thank You