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OPS 571 Final Exam Latest University of Phoenix Tutoring
1. OPS 571 Final Exam
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1. Which of the following is considered a major process flow structure?
•Lead Time
•Fabrication
•Lean Manufacturing
•Project
2. ISO audits result in certifications that are done by first, second, or
third parties. Which of the following result in the best certification of a
firm?
•Certification is sought by any firm assuming they pay annual dues.
•2nd Party – where a customer audits its supplier
•3rd Party – where a qualified national or international
standards/certifying agency serves as an auditor
•1st Party – where a firm audits itself against ISO standards
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3. Which of the following is ISO 14000 primarily concerned with?
•Quality management
•Time management
•Continuous improvement management
•Environmental management
4. Which is the one correct value stream principle?
•Look for efficiencies in the factory, office, physical, procedural, and
technical operations.
•Eliminate waste that stops, slows down, or diverts the value
stream.
•Concentrate on speeding up value-adding operations rather than
removing waste.
•Keeps the value stream moving at minimum velocity.
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Answers
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5. What is the starting point in developing a capacity plan for a health
care operation?
•Determining the effective capacity over time
•Estimating design capacity
•Forecasting patient demand for a reasonable length of time
•Discovery of the bottleneck operation
6. Which of the following is considered an organizational blueprint,
which prescribes the quantity and time frame for when each end
product will be assembled?
•MRP (Material Requirements Plan)
•ERP (Enterprise Resource Planning)
•MPS (Master Production Schedule)
•WBS (Work Breakdown Structure)
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Summary
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7. Which of the following is an element that addresses elimination of
waste under lean production?
•Kanban production control system
•Production ahead of demand
•Minimized run times
•Group plant loading technology
8. In most cases, demand for products or services can be broken into
several components. Which of the following is considered a
component of demand?
•Level elements
•Future elements
•Past elements
•Cyclical elements
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9. Design for manufacturing and assembly delivers product
improvements by emphasizing which of the following:
•Reducing product quality during the assembly process
•Designing products so they can be manufactured by a virtual
factory
•Reducing equipment in the production process
•Simplification of the product by reducing the number of separate
parts
10. Which of the following is one of the principles of reengineering?
•Quality at the source
•Do not select suppliers on the basis of price alone.
•Have those who use the output of a process perform the process.
•Leverage high cost employees with lower cost employees.
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11. Which of the following is a characteristic that can be used to guide
the design of service systems?
•Services are all similar.
•Services businesses are inherently entrepreneurial.
•Quality work means quality service.
•Services cannot be inventoried.
12. Considering Hau Lee’s uncertainty framework for classifying supply
chains, which of the following is given to a supply chain which has an
evolving supply process based on functional products?
•Risk hedging
•Forward looking
•Efficient
•Agile
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13. There are many applications of poka-yokes in service
organizations. Which of the following is one of the three-T's used to
classify poka-yokes?
•Trust
•Teamwork
•Task
•Time
14. Which of the following is a major factor that distinguishes service
design and development from manufacturing design and
development?
•The service package has the same legal protection available to
manufactured goods.
•Manufacturing is far more capital intensive than services.
•The service process and service product can be developed
independently.
•The service package is the major output of the development
process.
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Download for answers OPS 571 Week 4 Supply Chain Design Paper
15. A project can be segmented into which of the following?
•Events
•Sub-jobs
•Work packages
•Success markers
16. Which of the following is a cost impact and payoff analysis tool
from the operations consulting tool kit?
•Statistical tools
•Decision trees
•Work sampling
•Gap analysis
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17. According to the theory of constraints, which of the following can
be a capacity-constrained resource (CCR)?
•Product design
•Inoperable equipment
•An employee
•A customer
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18. The ability to rapidly and inexpensively switch production from one
product to another enables which of the following:
•Economies of shape
•Economies of size
•Economies of scale
•Economies of scope
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19. According to the theory of constraints, which of the following
financial measurements can be used to measure the firm's ability to
make money?
•Operating expenses
•Dividends
•Sales
•Return on investment
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20. Deming’s PDCA (plan, do, check, and act) cycle underlies what
inherent Six Sigma principle?
•Continuous improvement
•Control charting
•Standard deviation
•Project management
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21. Which of the following is usually included as an inventory holding
cost?
•Order placing
•Quantity discounts
•Breakage
•Typing up an order
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22. Which production process term best describes the situation when
activities in a stage of production must stop because there is no work?
•Blocking
•Starving
•Staging
•Buffering
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23. In a Gantt chart the vertical axis represents which of the following?
•Time
•Revenue
•Tasks
•Cost
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24. The Shingo system states that the way to prevent defects from
coming out at the end of a process is to do which of the following:
•Redesign the process in order to mitigate the bottlenecks.
•Utilize SQC (statistical quality control).
•Introduce controls within the process.
•Slow down production rates until the process is in control.
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25. which of the following terms describes the time a unit spends
actually being worked on together with the time spent waiting in a
queue?
•Flow time
•Build time
•Cycle time
•Run time
Complete Answer here OPS 571 Week 6 Complete
26. Which of the following is one of Dr. Eli Goldratt's rules of
production scheduling for optimized production technology?
•An hour saved at a bottleneck operation does not increase the
process flow.
•If you lose an hour at a bottleneck it is better than making scrap.
•Do not allow bottlenecks to govern the flow of the line.
•Utilization and activation of a resource are not the same.
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27. During the implementation of a project, which of the following
should be the primary focus of a consulting firm?
•The correct project software
•Application of the learning curve theory
•Tools and materials availability
•People management skills
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Assignments
28. Which of the following is an analytical tool used in Six-Sigma
quality improvement programs?
•Gantt charts
•Pareto charts
•Tree charts
•Pedigree charts
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29. A project manager must consider several components when
overseeing the planning process of aggregate operations; specifically,
whether such components are factors that are internal or external to
the organization. Which of the following factors would be classified as
an internal component for an organization?
•Inventory levels and economic conditions
•Market demand and subcontractor capacity
•Current physical capacity and current workforce
•Competitor behavior and current workforce
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30. Which of the following is the net requirement using an MRP
program if the gross requirement is 10,000 and the inventory on hand
is 4,000?
•10,000
•14,000
•6,000
•4,000
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This article covers the basic of OPS 571 Final Exam Assignment from
UOP. Other topics in the class are as follows:
OPS 571 Week 1 DQ 1
OPS 571 Week 1 DQ 2
OPS 571 Week 1 DQ 3
OPS 571 Week 1 DQ 4