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Running the Numbers: Improving Your
Position for Enrollment Planning and
            Forecasting”

       TxGAP – Summer Conference
             July 20th, 2012

              JeanCarlo (J.C) Bonilla
         Director of Graduate Enrollment Management
          New York University, Polytechnic Institute
The Plan for the Session:
•  Overview of predictive modeling & optimization for enrollment
   management
•  Case 1: Do cycles have memory? The case of the 3-yr adjusted yield (4
   examples)
•  Case 2: Am I making my class? Modeling for scenarios forecasting (3
   examples)
•  Case 3: The magic ball, ranking and an enrollment predictor (2 examples)
•  Case 4: Opps, I ran out of time, but this is a very cool model


   Worksheets download at EnrollmentAnalytics.com
A little bit about me & where I work...
Where is the industry today with the
 idea of business analytics &
          intelligence?
Degree of intelligence
   Standard	
             Ad	
  hoc	
  Report	
         Query	
                       Alert	
  
    Reports	
            “how	
  many,	
  how	
     “what	
  is	
  exactly	
     “what	
  actions	
  are	
  
“what	
  happened”	
       often,	
  where”	
        the	
  problem”	
              required”	
  




                                                               Descriptive Analytics
Degree of intelligence
Statistical	
             Randomized	
                        Predictive	
           Optimization	
  	
  
  Model	
                   testing	
                       Model/Forecast	
  	
     “what	
  is	
  the	
  best	
  
“why	
  is	
  this	
     	
  “what	
  happens	
  if	
          “what	
  will	
          that	
  can	
  
happening”	
                   we	
  try	
  this”	
          happened	
  next”	
       happened”	
  




                                                                        Predictive Analytics
Informatics/Analytics industry is moving
from small data to big data from data
      analytics to data scientist
So, what do we know so far about
predictive modeling for Enrollment
             Management?
Ad	
  hoc	
  Report	
  
                                    Standard	
  Reports	
  
                                                                        “how	
  many,	
  how	
  
                                     “what	
  happened”	
  
                                                                          often,	
  where”	
  




SUSPECTS> PROSPECTIVE> APPLICANTS> ADMITS> DEPOSITS>                                NEW




                                           Query	
                         Alert	
  
          TACTIC                  “what	
  is	
  exactly	
  the	
     “what	
  actions	
  are	
  
                                      problem”	
                         required”	
  
Predictive Analytics
                                                                                Predict	
  &	
  
     Statistical	
  Model	
        Random	
  Testing	
                                                        Optimization	
  	
  
                                                                                Forecast	
  	
  
          “why	
  is	
  this	
     	
  “what	
  happens	
  if	
  we	
                                     “what	
  is	
  the	
  best	
  that	
  
          happening”	
                      try	
  this”	
                “what	
  will	
  happened	
       can	
  happened”	
  
                                                                                    next”	
  




SUSPECTS> PROSPECTIVE> APPLICANTS> ADMITS> DEPOSITS>                                                             NEW




                    TACTIC
Examples of Enrollment Predictive Modeling
•  Case 1: North Dakota University
   –  Type of Model: inquiry model using geo-demographic
   –  Predictive Power: 36% of students who will enroll &
      97% of student who will not enrolled
Examples of Enrollment Predictive Modeling
•  Case 2: University of Minnesota
   –  Type of Model: application generation model using, ACT and geo-
      demographic information
   –  Predictive Power: 85% of applicants to a “large
      research university” are from within the same state
      or form a neighboring state
Examples of Enrollment Predictive Modeling:
•  Case 3: State University of New York
   –  Type of Model: lead modeling using geo-demographic, academic data,
      and financial aid data
   –  Predictive Power: 45.67% of applicants predicted to enroll
      did in fact matriculate and 82.16% who where predicted not
      to enroll did not matriculate
Better predictive power with students who
do not matriculate than with model that forecast actual
                  students enrollments
The “technique” is used in other consolidated markets...
     if it works for them, it should work for us!
It requires quantitative analysis of past
student characteristics to predict probabilities of
                  future results
Your predictive modeling team should have
    people who are confortable doing:
                     The modeling guy:
        1.  Regression Analysis (logistic regression)
                   2.  Business analytics
                     The computer guy:
            1.  Database architecture & design
                   2.  Database querying
            3.  Data aggregation & integration
                     4.  Data reporting
Access to historical data is required!
Modeling 101: Defining Model Attributes
               Student Behavior
               (influences, emotions,
                    competition)


            Student Characteristics
            (geo-demographic, academic,
                   financial aid)
...and off course, there is a problem with that!
SUSPECTS> PROSPECTIVE> APPLICANTS> ADMITS> DEPOSITS> NEW




                                     Stealth Applications
                                30%-40% of adult students
                                  Source: Aslanian Market Research
...an approach for predictive modeling in
         enrollment management
Applicants   Prospective
              Students
New students   Applicants
CASE#1:

Do cycles have memory? The case of the 3-
             yr adjusted yield
   Predictions through the admissions funnel

 Download worksheets at: www.EnrollmentAnalytics.com
Recommendations
 1.  Rapid “back-of-the-envelop” modeling
 2.  You can go “up” or “down” the funnel
 3.  Need for historical data (static snapshots of cycles)
 4.  Student characteristics add more resolution to the model
 5.  Use of adjusted 3-year cycles are useful for historical
     modeling
 6.  Historical validity: account for new initiatives
CASE#2:
     Am I making my class?
         New Student forecaster


Download worksheets at: www.EnrollmentAnalytics.com
CASE#3:
                 The magic ball
ranking and an enrollment predictor (2 examples)




Download worksheets at: www.EnrollmentAnalytics.com
5-Stage Admissions Funnel

     Prospects
           Applications
                     Admits
                              Deposits
2%                                       New
Example: say that you have 20k leads in your
cycle and only 300 matriculate, then you have a
              2% conversion rate
Now, you “observe” that 200 out of your 300
  new students presents a subset of 5% of your
           prospective students pool.
This means that 1000 prospective students (5%
 of 20k) converted into 200 enrollments, which
means that your conversion rate for this subset is
                      20%
300 new students

                                                                         33%	
  


                                                  of 20   %
                       on rate or p redictability              67%	
  
 5%	
     New conver
                     si




          95%	
  



20,000 prospective students
FT-­‐Dom,	
  
                  FT-­‐Dom,	
  
                                                           5%	
  
                    20%	
  
FT-­‐Int'l,	
  
 40%	
  
                                                             PT,	
  40%	
  
                                     FT-­‐Int'l,	
  
                                      55%	
  

                    PT,	
  40%	
  

                                       300 new students


20,000 prospective students
..and if you get really good at
understanding your students...
Student	
  Name	
   	
  	
            Status	
                     	
     Predictor	
  
                                                     	
     Inquiry	
     11/16/10	
     	
  
                                                     	
     App.	
           N/A	
       	
  
                      Hall,	
  Joy	
                 	
     Adm.	
           N/A	
       	
        0.4	
  
                                                     	
     Conf.	
          N/A	
       	
  
                                                     	
     Enr.	
           N/A	
       	
  
                                                     	
     Inquiry	
     12/22/10	
     	
  
                                                     	
     App.	
        12/24/10	
     	
  
                      Li,	
  Xiao	
                  	
     Adm.	
         3/23/11	
     	
        0.6	
  
                                                     	
     Conf.	
         4/2/11	
     	
  
                                                     	
     Enr.	
           N/A	
       	
  
                                                     	
     Inquiry	
      12/5/10	
     	
  


Build a model that    Lopez,	
  Jose	
  
                                                     	
  
                                                     	
  
                                                     	
  
                                                            App.	
  
                                                            Adm.	
  
                                                            Conf.	
  
                                                                            1/5/11	
  
                                                                           1/29/11	
  
                                                                           3/16/11	
  
                                                                                         	
  
                                                                                         	
  
                                                                                         	
  
                                                                                                   0.2	
  

does the following:                                  	
  
                                                     	
  
                                                     	
  
                                                            Enr.	
  
                                                            Inquiry	
  
                                                            App.	
  
                                                                             N/A	
  
                                                                          12/20/10	
  
                                                                            2/3/11	
  
                                                                                         	
  
                                                                                         	
  
                                                                                         	
  
                      Mitchell,	
  Tamara	
          	
     Adm.	
           N/A	
       	
        0.2	
  
                                                     	
     Conf.	
          N/A	
       	
  
                                                     	
     Enr.	
           N/A	
       	
  
                                                     	
     Inquiry	
      1/26/11	
     	
  
                                                     	
     App.	
         1/28/11	
     	
  
                      Smith,	
  John	
               	
     Adm.	
         4/16/11	
     	
        0.4	
  
                                                     	
     Conf.	
         5/5/11	
     	
  
                                                     	
     Enr.	
           N/A	
       	
  
                                                     	
     Inquiry	
     12/13/10	
     	
  
                                                     	
     App.	
           N/A	
       	
  
                      Troy,	
  Bryan	
               	
     Adm.	
           N/A	
       	
        0.9	
  
                                                     	
     Conf.	
          N/A	
       	
  
                                                     	
     Enr.	
           N/A	
       	
  
So, how can I build a model like that
      predicts enrollments?
Student Uncertainty & Variance

                       Behavior &
                      Personal Life     Academic


                   Demographi
                                             Financial
                      cal

                                Geographic
                                    al

FT vs intl vs PT
Recommendations for Advanced Models
 1.  It gets complicated
 2.  Its “easy” to model for student characteristics, but
     complexity increases when accounting for student behavior
 3.  Models are better at predicting student who do NOT register
 4.  Every school is different, so every model is also different
 5.  Trust your instincts! No one knows students better than
     you... Your job is then trying to articulate and generalized
     characteristics and behavior
CASE#4:
 Opps, I ran out of time, but this is a very
               cool model


Download worksheets at: www.EnrollmentAnalytics.com
Final Recommendations
 1.    Plan for good, bad, and what you think is going to realistic
 2.    Avoid predictions but give options
 3.    Its about resource allocation
 4.    Work with other groups in your institution
 5.    Trust your GEM instincts
 6.    Its earsier to account for student characteristics, but
       modeling and forecasting behavior is very complex
Thanks
JeanCarlo (J.C.) Bonilla
     jbonilla@poly.edu
www.EnrollmentAnalytics.com
       718-260-3201

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Running the Numbers: Improving Your Position for Enrollment Planning and Forecasting - Jeancarlo Bonilla

  • 1. Running the Numbers: Improving Your Position for Enrollment Planning and Forecasting” TxGAP – Summer Conference July 20th, 2012 JeanCarlo (J.C) Bonilla Director of Graduate Enrollment Management New York University, Polytechnic Institute
  • 2. The Plan for the Session: •  Overview of predictive modeling & optimization for enrollment management •  Case 1: Do cycles have memory? The case of the 3-yr adjusted yield (4 examples) •  Case 2: Am I making my class? Modeling for scenarios forecasting (3 examples) •  Case 3: The magic ball, ranking and an enrollment predictor (2 examples) •  Case 4: Opps, I ran out of time, but this is a very cool model Worksheets download at EnrollmentAnalytics.com
  • 3. A little bit about me & where I work...
  • 4.
  • 5. Where is the industry today with the idea of business analytics & intelligence?
  • 6. Degree of intelligence Standard   Ad  hoc  Report   Query   Alert   Reports   “how  many,  how   “what  is  exactly   “what  actions  are   “what  happened”   often,  where”   the  problem”   required”   Descriptive Analytics
  • 7. Degree of intelligence Statistical   Randomized   Predictive   Optimization     Model   testing   Model/Forecast     “what  is  the  best   “why  is  this    “what  happens  if   “what  will   that  can   happening”   we  try  this”   happened  next”   happened”   Predictive Analytics
  • 8. Informatics/Analytics industry is moving from small data to big data from data analytics to data scientist
  • 9. So, what do we know so far about predictive modeling for Enrollment Management?
  • 10. Ad  hoc  Report   Standard  Reports   “how  many,  how   “what  happened”   often,  where”   SUSPECTS> PROSPECTIVE> APPLICANTS> ADMITS> DEPOSITS> NEW Query   Alert   TACTIC “what  is  exactly  the   “what  actions  are   problem”   required”  
  • 11. Predictive Analytics Predict  &   Statistical  Model   Random  Testing   Optimization     Forecast     “why  is  this    “what  happens  if  we   “what  is  the  best  that   happening”   try  this”   “what  will  happened   can  happened”   next”   SUSPECTS> PROSPECTIVE> APPLICANTS> ADMITS> DEPOSITS> NEW TACTIC
  • 12. Examples of Enrollment Predictive Modeling •  Case 1: North Dakota University –  Type of Model: inquiry model using geo-demographic –  Predictive Power: 36% of students who will enroll & 97% of student who will not enrolled
  • 13. Examples of Enrollment Predictive Modeling •  Case 2: University of Minnesota –  Type of Model: application generation model using, ACT and geo- demographic information –  Predictive Power: 85% of applicants to a “large research university” are from within the same state or form a neighboring state
  • 14. Examples of Enrollment Predictive Modeling: •  Case 3: State University of New York –  Type of Model: lead modeling using geo-demographic, academic data, and financial aid data –  Predictive Power: 45.67% of applicants predicted to enroll did in fact matriculate and 82.16% who where predicted not to enroll did not matriculate
  • 15. Better predictive power with students who do not matriculate than with model that forecast actual students enrollments
  • 16. The “technique” is used in other consolidated markets... if it works for them, it should work for us!
  • 17. It requires quantitative analysis of past student characteristics to predict probabilities of future results
  • 18. Your predictive modeling team should have people who are confortable doing: The modeling guy: 1.  Regression Analysis (logistic regression) 2.  Business analytics The computer guy: 1.  Database architecture & design 2.  Database querying 3.  Data aggregation & integration 4.  Data reporting
  • 19.
  • 20.
  • 21.
  • 22. Access to historical data is required!
  • 23. Modeling 101: Defining Model Attributes Student Behavior (influences, emotions, competition) Student Characteristics (geo-demographic, academic, financial aid)
  • 24.
  • 25. ...and off course, there is a problem with that!
  • 26. SUSPECTS> PROSPECTIVE> APPLICANTS> ADMITS> DEPOSITS> NEW Stealth Applications 30%-40% of adult students Source: Aslanian Market Research
  • 27. ...an approach for predictive modeling in enrollment management
  • 28. Applicants Prospective Students
  • 29. New students Applicants
  • 30. CASE#1: Do cycles have memory? The case of the 3- yr adjusted yield Predictions through the admissions funnel Download worksheets at: www.EnrollmentAnalytics.com
  • 31. Recommendations 1.  Rapid “back-of-the-envelop” modeling 2.  You can go “up” or “down” the funnel 3.  Need for historical data (static snapshots of cycles) 4.  Student characteristics add more resolution to the model 5.  Use of adjusted 3-year cycles are useful for historical modeling 6.  Historical validity: account for new initiatives
  • 32. CASE#2: Am I making my class? New Student forecaster Download worksheets at: www.EnrollmentAnalytics.com
  • 33. CASE#3: The magic ball ranking and an enrollment predictor (2 examples) Download worksheets at: www.EnrollmentAnalytics.com
  • 34. 5-Stage Admissions Funnel Prospects Applications Admits Deposits 2% New
  • 35. Example: say that you have 20k leads in your cycle and only 300 matriculate, then you have a 2% conversion rate
  • 36. Now, you “observe” that 200 out of your 300 new students presents a subset of 5% of your prospective students pool. This means that 1000 prospective students (5% of 20k) converted into 200 enrollments, which means that your conversion rate for this subset is 20%
  • 37. 300 new students 33%   of 20 % on rate or p redictability 67%   5%   New conver si 95%   20,000 prospective students
  • 38. FT-­‐Dom,   FT-­‐Dom,   5%   20%   FT-­‐Int'l,   40%   PT,  40%   FT-­‐Int'l,   55%   PT,  40%   300 new students 20,000 prospective students
  • 39. ..and if you get really good at understanding your students...
  • 40. Student  Name       Status     Predictor     Inquiry   11/16/10       App.   N/A     Hall,  Joy     Adm.   N/A     0.4     Conf.   N/A       Enr.   N/A       Inquiry   12/22/10       App.   12/24/10     Li,  Xiao     Adm.   3/23/11     0.6     Conf.   4/2/11       Enr.   N/A       Inquiry   12/5/10     Build a model that Lopez,  Jose         App.   Adm.   Conf.   1/5/11   1/29/11   3/16/11         0.2   does the following:       Enr.   Inquiry   App.   N/A   12/20/10   2/3/11         Mitchell,  Tamara     Adm.   N/A     0.2     Conf.   N/A       Enr.   N/A       Inquiry   1/26/11       App.   1/28/11     Smith,  John     Adm.   4/16/11     0.4     Conf.   5/5/11       Enr.   N/A       Inquiry   12/13/10       App.   N/A     Troy,  Bryan     Adm.   N/A     0.9     Conf.   N/A       Enr.   N/A    
  • 41. So, how can I build a model like that predicts enrollments?
  • 42. Student Uncertainty & Variance Behavior & Personal Life Academic Demographi Financial cal Geographic al FT vs intl vs PT
  • 43. Recommendations for Advanced Models 1.  It gets complicated 2.  Its “easy” to model for student characteristics, but complexity increases when accounting for student behavior 3.  Models are better at predicting student who do NOT register 4.  Every school is different, so every model is also different 5.  Trust your instincts! No one knows students better than you... Your job is then trying to articulate and generalized characteristics and behavior
  • 44. CASE#4: Opps, I ran out of time, but this is a very cool model Download worksheets at: www.EnrollmentAnalytics.com
  • 45. Final Recommendations 1.  Plan for good, bad, and what you think is going to realistic 2.  Avoid predictions but give options 3.  Its about resource allocation 4.  Work with other groups in your institution 5.  Trust your GEM instincts 6.  Its earsier to account for student characteristics, but modeling and forecasting behavior is very complex
  • 46.
  • 47. Thanks JeanCarlo (J.C.) Bonilla jbonilla@poly.edu www.EnrollmentAnalytics.com 718-260-3201