2. For
Field Workforce and Managers.
Who
Take control of Field Operations and increase productivity, visibility,
and deliver a higher level of customer engagement experience.
Our
Trinity Connected Workforce Software as a Service (SaaS) Cloud
platform.
Provides
Dedicated Platform offering for field sales force management, field
service optimisation and field task management
Unlike
Traditional general purpose B2E Platforms our Vertical Offering
delivers end to end solution covering –Mobile Apps, Cloud SaaS
Platform and Enterprise Backoffice Integration as a single source
offering to deliver higher outcomes.
3. Trinity
Connected Workforce
SaaS Application Platforms
M2MConnectivity User Management
Web Management
Console
smartWORKER
Field Sales Management
smartWORKER
Field Service Management
smartWORKER
Field Task Management
Customer
Systems
The first Connected Field Workforce Cloud Platforms for
Sales, Service and Task Management
Field Sales
Field Service
Field Task
Custom
Software
4. KPI Dashboards
Performance
Management insight
Locate
Customer ,
Opportunity and
Resource Map.
Lead Management
Connect leads from
CRM , Import Leads
and manual leads
Visit plan
Real Time Visibility of
Field Visit Plan and
status for the day.
Proof of Service
Review action taken
for visit – image,
audio records, video.
Reports
Wealth of reports
Movement
Analysis
Map based field
force movement
activities.
E Forms
Create E Forms for
field force and
automate field
activities
Territory
Map based
Territory Creation
and management
of field force
activity
Trinity Connected Workforce SaaS Platforms Features
Calendar
Calendar insight of field
force plan for
monitoring and
scheduling
Scheduling
Dispatch Work
Orders in real
time and Optimize
route plan
Enterprise
Integration
Workflow
Automation
5. Mobile Apps
Enable field workforce with real time insights to manage field
activities and increase productivity, improve quality of service
delivery and deliver a higher level of customer engagement
experience. Location Intelligence transform the way mobile
work is managed.
Salesforce
Management App
Serviceforce
Management App
Taskforce
Management App
6. Calendar
Mark leads to
Calendar.
Visit plan
Generate Visit Plan
and update status
Action Taken
Generate Action
Taken report and
Update
Data Management
Download
Presentation, Product
Data and Pitch
Route Plan
Map based route
management
Trinity Connected Workforce Mobile App Features
Follow UP
Call Management
Leads
See your
assigned
leads/Task on
map. Create your
own leads
Collaborate
Email, Social
Media, chat tools.
Claims
Submit claims
electronically for
approval
7. Management Console - install and run your service
Web Based
Management Console
provides a ready to go
system for rolling out
Mobile Workforce
Management.
Dynamically Manage
and configure all the
resources, dashboards
and reports.
8. 230+ Million Knowledge
Workers in 2012
2-3 Billion more people with
access to Mobile Internet will
be added by 2025
Mobile Apps that improve
service delivery and raise
productivity of the field force
will be the main driver to
unlock value
By 2025 field force enablement
service could unlock US$ 2.7 – 5
trillion
Insight – The rise of the Connected Worker
Source : Mckinsey Global Institute Research
9. An Use Case - Internet of Everything (IoE) initiative
visit www.trinityworkforce.com
