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The Content Marketing 
Hierarchy of Needs 
Discover how Maslow’s Hierarchy of Needs can be applied 
to inbound marketing for a successful content strategy.
Physiological or Basic 
Needs: Content
Physiological or Basic Needs: Content 
This is the staple of content marketing, 
obviously. Without it, there would be no 
blog, no point in social media and no way 
of establishing your brand’s reputation - 
to put it bluntly.
You need content that: 
• Provides actionable advice 
• Answers your prospects’ business pains 
• Takes your prospects on a journey 
• Promotes your services or product 
• Provides technical know-how and expertise 
• Promotes your business proposition What does this 
mean for me? 
Content that at least 
keeps me in my job 
for a good few 
months!
78% 
of CMOs think 
custom content 
is the future of 
marketing 91% 
of B2B marketers 
use content 
marketing
Safety: Evidence 
and ROI
Safety: Evidence and ROI 
Okay so you’ve been blogging and maybe 
produced some infographics and other 
rich media, but this doesn’t mean you’re 
safe! Even a few social media shares 
won’t cut it, not just yet anyway.
Your content needs to: 
• Drive truckloads of the right traffic 
• Generate an army of relevant leads 
• Deliver massive returns on investment 
• Provide evidence of your proposition’s success 
Basically, is what you’re talking about: 
a) Making you money? 
b) Supporting your wonderful claims? 
What does this 
mean for me? 
Content that might 
keep me in my job 
long enough to look 
for another job!
Inbound marketing costs 
62% 
less per lead than 
traditional outbound 
marketing 
41% 
of marketers confirm 
content marketing’s 
positive ROI
Social 
Needs: 
Social Media
Social Needs: Social Media 
If you’re not on social media then firstly, 
where have you been? And secondly, 
where have you been?! Social media is 
becoming the new homepage for brands; 
instantly accessible and used by 74% 
of all internet users. So we suggest 
snapping up a Twitter handle sharpish.
What does this 
mean for me? 
Content that is at 
least liked by one 
person! 
For any level of brand advocacy, 
you’ll need your content to: 
• Encourage people to share it with their following 
• Focus on what your audience is talking about/ 
wants to read 
• Get the attention of industry influencers 
• Create interesting conversations 
• Maximise and extend the reach of 
your audience
78% 
of small businesses 
attract new customers 
through social media 50% 
of marketers see 
improved sales 
from social media
Esteem: 
Brand 
Reputation
Esteem: Brand Reputation 
This is sort of related to Social Needs 
but a bit more egotistical. Your content 
should not only appeal to what the people 
want, but it should feed the needs of your 
own brand too - although the people are 
awesome and it’s all about the people 
really… We love the people.
Is your content: 
• Driving publicity? 
• Maintaining consistent brand messaging? 
• Building a strong brand reputation? 
What does this 
mean for me? 
Content that at 
least I like 
to produce!
“A brand for a company is like 
a reputation for a person. You 
earn reputation by trying to do 
hard things well.” 
- Jess Bezoz, CEO, Amazon 
72% 
of people trust 
online reviews as 
much as personal 
recommendations
Self-actualisation: 
Best in Class
Social Needs: Social Media 
You can’t really get much better than 
this. If you’ve reached this point you can 
kick back with a Tequila Sunrise and 
bask in your success. But only for ten 
minutes, there’s still work to be done.
Does your content: 
• Provide a unique content experience? 
• Move your prospect into the white space and 
above all the noise? 
• Deliver above the expectations of the 
consumer? 
What does this 
mean for me? 
I have a content 
strategy that 
f*#%ing rocks
84% 
of marketers who said 
their content marketing 
is ineffective admitted 
to having no strategy 44% 
of marketers have 
a documented 
content marketing 
strategy
Self-actualisation: 
Best in Class 
Esteem: 
Brand 
Reputation 
Social 
Needs: 
Social Media 
Safety: Evidence 
and ROI 
Physiological or Basic 
Needs: Content 
If you want to be best in class - who 
doesn’t? - and deliver a content strategy 
that encapsulates all elements of The 
Content Marketing Hierarchy of Needs, 
then get your hands on: 
‘The Key Characteristics of 
High Performing Content’ 
and channel your inner Maslow.

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The Content Marketing Hierarchy of Needs

  • 1. The Content Marketing Hierarchy of Needs Discover how Maslow’s Hierarchy of Needs can be applied to inbound marketing for a successful content strategy.
  • 2. Physiological or Basic Needs: Content
  • 3. Physiological or Basic Needs: Content This is the staple of content marketing, obviously. Without it, there would be no blog, no point in social media and no way of establishing your brand’s reputation - to put it bluntly.
  • 4. You need content that: • Provides actionable advice • Answers your prospects’ business pains • Takes your prospects on a journey • Promotes your services or product • Provides technical know-how and expertise • Promotes your business proposition What does this mean for me? Content that at least keeps me in my job for a good few months!
  • 5. 78% of CMOs think custom content is the future of marketing 91% of B2B marketers use content marketing
  • 7. Safety: Evidence and ROI Okay so you’ve been blogging and maybe produced some infographics and other rich media, but this doesn’t mean you’re safe! Even a few social media shares won’t cut it, not just yet anyway.
  • 8. Your content needs to: • Drive truckloads of the right traffic • Generate an army of relevant leads • Deliver massive returns on investment • Provide evidence of your proposition’s success Basically, is what you’re talking about: a) Making you money? b) Supporting your wonderful claims? What does this mean for me? Content that might keep me in my job long enough to look for another job!
  • 9. Inbound marketing costs 62% less per lead than traditional outbound marketing 41% of marketers confirm content marketing’s positive ROI
  • 11. Social Needs: Social Media If you’re not on social media then firstly, where have you been? And secondly, where have you been?! Social media is becoming the new homepage for brands; instantly accessible and used by 74% of all internet users. So we suggest snapping up a Twitter handle sharpish.
  • 12. What does this mean for me? Content that is at least liked by one person! For any level of brand advocacy, you’ll need your content to: • Encourage people to share it with their following • Focus on what your audience is talking about/ wants to read • Get the attention of industry influencers • Create interesting conversations • Maximise and extend the reach of your audience
  • 13. 78% of small businesses attract new customers through social media 50% of marketers see improved sales from social media
  • 15. Esteem: Brand Reputation This is sort of related to Social Needs but a bit more egotistical. Your content should not only appeal to what the people want, but it should feed the needs of your own brand too - although the people are awesome and it’s all about the people really… We love the people.
  • 16. Is your content: • Driving publicity? • Maintaining consistent brand messaging? • Building a strong brand reputation? What does this mean for me? Content that at least I like to produce!
  • 17. “A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” - Jess Bezoz, CEO, Amazon 72% of people trust online reviews as much as personal recommendations
  • 19. Social Needs: Social Media You can’t really get much better than this. If you’ve reached this point you can kick back with a Tequila Sunrise and bask in your success. But only for ten minutes, there’s still work to be done.
  • 20. Does your content: • Provide a unique content experience? • Move your prospect into the white space and above all the noise? • Deliver above the expectations of the consumer? What does this mean for me? I have a content strategy that f*#%ing rocks
  • 21. 84% of marketers who said their content marketing is ineffective admitted to having no strategy 44% of marketers have a documented content marketing strategy
  • 22. Self-actualisation: Best in Class Esteem: Brand Reputation Social Needs: Social Media Safety: Evidence and ROI Physiological or Basic Needs: Content If you want to be best in class - who doesn’t? - and deliver a content strategy that encapsulates all elements of The Content Marketing Hierarchy of Needs, then get your hands on: ‘The Key Characteristics of High Performing Content’ and channel your inner Maslow.