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IMPROVING PEOPLE’S LIVES BY
CHANGING HOW WE GOVERN
THEGOVERNANCELAB
www.thegovlab.org
APRIL2014
TALK 2
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
The Governance Deficit
TALK 3
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
of U.S. adults have (a great
deal of confidence) in the
presidency in 2013
17%
Gallup Poll, “Confidence in Institutions.” June 2013
have a great deal of trust in
Congress in 2013
(the lowest level since first surveyed in 1973)
of general population across
25 countries that trust
government to always do
what is right in 2012
10% 43%
TALK 4
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
“Every day in Washington is Election Day”
President Obama
TALK 5
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
The “dysfunction gauge has
moved into the danger zone.”
Its Even Worse Than It Looks (2013)
Norman Ornstein and Michael Mann
TALK 6
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
Reasons for Optimism
TALK 7
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
Rainie Lee, and Aaron Smith, Kay Lehman Schlozman,
Henry Brady, Sidney Verba, Social Media and Political Engagement.
Pew Internet & American Life Project. October 19, 2012.
of U.S. adult internet users
that have gone online for
raw data about government
spending and activities in
2010
40%
of U.S. adult internet users
go online to read the text of
legislation
22% 64.5m
Americans volunteered
through or for an
organization at least once
between September 2011
and September 2012
TALK 8
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
A NEW APPROACH
TO GOVERNANCE
Reinventing
Democratic Institutions
TALK 9
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
A New Approach to Governance
 Complex problems, from climate change to poverty, will require
collaboration to tackle.
 The last decade has seen remarkable advances in technology but our
democratic institutions have been slow to adopt.
 Citizens have expertise, experience, talents, ideas and abilities that could
offer new insights and solutions.
 A new vision of governance is emerging: one where leaders and citizens
work together – enabled by technology – to solve society’s biggest
problems and create a new form of democracy.
TALK 10
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
New Approaches
Brazil – through participatory budgeting, more was spent on
education and sanitation, and infant mortality dropped by 20%
U.K. – “nudges” are helping citizens to make healthier choices
related to smoking, teenage pregnancy and more.
U.S. – EPA citizen science projects expose rampant air pollution
and push large polluters toward more environmentally friendly
practices.
TALK 11
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
THE CENTRAL HYPOTHESIS
When governments and institutions use
technology to open themselves and partner
with citizens to make decisions, they are more
legitimate and effective.
TALK 12
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
WHY THIS APPROACH TO GOVERNANCE IS COUNTERINTUITIVE
Many observers believe that opening up and increasing public engagement:
 Does not lead to effective decision-making or problem-solving.
 Doesn’t work because lack of time, education, and motivation can keep
people from engaging or can make their participation unhelpful.
 Is a sham because decisions are ultimately made by government officials,
often in secret, and often in ways that are determined by party politics.
 Will never work because government officials are not willing to admit they
need help formulating problems, fail to formulate them meaningfully, or are
not ready to adopt collaborative solutions.
 Could even increase corruption, bias and regulatory capture.
TALK 13
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
What Works? And Why?
TALK 14
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
DO DOLEARN
TALK 15
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
RESEARCH THAT MATTERS
Questforfundamentalunderstanding?
Consideration of use?
Pure basic research
High
High
Low
Low
Use-inspired basic research
Applied Research
Bohr Quadrant Pasteur Quadrant
Edison Quadrant
TALK 16
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
Three Lines of Inquiry
Shared Governance:
Distributing Responsibility
Open Data Governance:
Pushing Data Out
Smarter Governance:
Getting Knowledge In
TALK 17
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
http://vivo.ufl.edu/
If only we knew...
how to match citizens’ expertise with societal problems
TALK 18
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
TALK 19
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
Disclosing/Finding
and Matching Expertise
Asking for Help
Impact
TALK 20
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
If only we knew...
how to make government data more useful
TALK 21
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
TALK 22
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
Data-providing agencies
New insights from data users
Impact
TALK 23
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
Richard Price, “PulsePoint Citizen Responder CPR/AED Mobile App: When Minutes Matter,” September 6, 2013
If only we knew...
how to empower citizens to seek solutions themselves
TALK 24
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
TALK 25
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
Incentives for Peer–to-Peer governance
Impact
TALK 26
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
The GovLab
ACADEMY
mentoring, coaching, and
pedagogy to boost civic innovation
OBSERVATORY
curated knowledge from the
broad field of open governance
RESEARCH NETWORK
an interdisciplinary group
of experts addressing 21st
century problems
LIVING LABS
action-research projects with real-
world partners to address specific
governance challenges
TALK 27
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
How We Work
Chair: Beth Simone Noveck (New York University/ Massachusetts Institute of Technology (MIT)
Network Coordinator: Andrew Young (New York University)
Chief of Research: Stefaan G. Verhulst (New York University)
FACULTY MEMBERS:
 Sir Tim Berners-Lee (Massachusetts Institute of Technology (MIT)/University of Southampton, UK)
 Deborah Estrin (Cornell Tech/Weill Cornell Medical College)
 Erik Johnston (Arizona State University)
 Henry Farrell (George Washington University)
 Sheena S. Iyengar (Columbia Business School/ Jerome A. Chazen Institute of International Business)
 Karim Lakhani (Harvard Business School)
 Anita McGahan (University of Toronto)
 Cosma Shalizi (Carnegie Mellon/Santa Fe Institute)
INSTITUTIONAL MEMBERS:
 Christian Bason and Jesper Christiansen (MindLab, Denmark)
 Geoff Mulgan (National Endowment for Science Technology and the Arts – NESTA (United Kingdom)
 Lee Rainie (Pew Research Center)
opening-governance.org
TALK 28
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
How We Work
TALK 29
IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
Ideas and suggestions:
info@thegovlab.org
sverhulst@nyu.edu

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Technological innovation in government: toward open and smart government symposium

  • 1. IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN THEGOVERNANCELAB www.thegovlab.org APRIL2014
  • 2. TALK 2 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN The Governance Deficit
  • 3. TALK 3 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN of U.S. adults have (a great deal of confidence) in the presidency in 2013 17% Gallup Poll, “Confidence in Institutions.” June 2013 have a great deal of trust in Congress in 2013 (the lowest level since first surveyed in 1973) of general population across 25 countries that trust government to always do what is right in 2012 10% 43%
  • 4. TALK 4 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN “Every day in Washington is Election Day” President Obama
  • 5. TALK 5 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN The “dysfunction gauge has moved into the danger zone.” Its Even Worse Than It Looks (2013) Norman Ornstein and Michael Mann
  • 6. TALK 6 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN Reasons for Optimism
  • 7. TALK 7 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN Rainie Lee, and Aaron Smith, Kay Lehman Schlozman, Henry Brady, Sidney Verba, Social Media and Political Engagement. Pew Internet & American Life Project. October 19, 2012. of U.S. adult internet users that have gone online for raw data about government spending and activities in 2010 40% of U.S. adult internet users go online to read the text of legislation 22% 64.5m Americans volunteered through or for an organization at least once between September 2011 and September 2012
  • 8. TALK 8 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN A NEW APPROACH TO GOVERNANCE Reinventing Democratic Institutions
  • 9. TALK 9 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN A New Approach to Governance Complex problems, from climate change to poverty, will require collaboration to tackle. The last decade has seen remarkable advances in technology but our democratic institutions have been slow to adopt. Citizens have expertise, experience, talents, ideas and abilities that could offer new insights and solutions. A new vision of governance is emerging: one where leaders and citizens work together – enabled by technology – to solve society’s biggest problems and create a new form of democracy.
  • 10. TALK 10 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN New Approaches Brazil – through participatory budgeting, more was spent on education and sanitation, and infant mortality dropped by 20% U.K. – “nudges” are helping citizens to make healthier choices related to smoking, teenage pregnancy and more. U.S. – EPA citizen science projects expose rampant air pollution and push large polluters toward more environmentally friendly practices.
  • 11. TALK 11 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN THE CENTRAL HYPOTHESIS When governments and institutions use technology to open themselves and partner with citizens to make decisions, they are more legitimate and effective.
  • 12. TALK 12 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN WHY THIS APPROACH TO GOVERNANCE IS COUNTERINTUITIVE Many observers believe that opening up and increasing public engagement: Does not lead to effective decision-making or problem-solving. Doesn’t work because lack of time, education, and motivation can keep people from engaging or can make their participation unhelpful. Is a sham because decisions are ultimately made by government officials, often in secret, and often in ways that are determined by party politics. Will never work because government officials are not willing to admit they need help formulating problems, fail to formulate them meaningfully, or are not ready to adopt collaborative solutions. Could even increase corruption, bias and regulatory capture.
  • 13. TALK 13 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN What Works? And Why?
  • 14. TALK 14 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN DO DOLEARN
  • 15. TALK 15 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN RESEARCH THAT MATTERS Questforfundamentalunderstanding? Consideration of use? Pure basic research High High Low Low Use-inspired basic research Applied Research Bohr Quadrant Pasteur Quadrant Edison Quadrant
  • 16. TALK 16 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN Three Lines of Inquiry Shared Governance: Distributing Responsibility Open Data Governance: Pushing Data Out Smarter Governance: Getting Knowledge In
  • 17. TALK 17 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN http://vivo.ufl.edu/ If only we knew... how to match citizens’ expertise with societal problems
  • 18. TALK 18 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
  • 19. TALK 19 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN Disclosing/Finding and Matching Expertise Asking for Help Impact
  • 20. TALK 20 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN If only we knew... how to make government data more useful
  • 21. TALK 21 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
  • 22. TALK 22 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN Data-providing agencies New insights from data users Impact
  • 23. TALK 23 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN Richard Price, “PulsePoint Citizen Responder CPR/AED Mobile App: When Minutes Matter,” September 6, 2013 If only we knew... how to empower citizens to seek solutions themselves
  • 24. TALK 24 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN
  • 25. TALK 25 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN Incentives for Peer–to-Peer governance Impact
  • 26. TALK 26 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN The GovLab ACADEMY mentoring, coaching, and pedagogy to boost civic innovation OBSERVATORY curated knowledge from the broad field of open governance RESEARCH NETWORK an interdisciplinary group of experts addressing 21st century problems LIVING LABS action-research projects with real- world partners to address specific governance challenges
  • 27. TALK 27 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN How We Work Chair: Beth Simone Noveck (New York University/ Massachusetts Institute of Technology (MIT) Network Coordinator: Andrew Young (New York University) Chief of Research: Stefaan G. Verhulst (New York University) FACULTY MEMBERS: Sir Tim Berners-Lee (Massachusetts Institute of Technology (MIT)/University of Southampton, UK) Deborah Estrin (Cornell Tech/Weill Cornell Medical College) Erik Johnston (Arizona State University) Henry Farrell (George Washington University) Sheena S. Iyengar (Columbia Business School/ Jerome A. Chazen Institute of International Business) Karim Lakhani (Harvard Business School) Anita McGahan (University of Toronto) Cosma Shalizi (Carnegie Mellon/Santa Fe Institute) INSTITUTIONAL MEMBERS: Christian Bason and Jesper Christiansen (MindLab, Denmark) Geoff Mulgan (National Endowment for Science Technology and the Arts – NESTA (United Kingdom) Lee Rainie (Pew Research Center) opening-governance.org
  • 28. TALK 28 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN How We Work
  • 29. TALK 29 IMPROVING PEOPLE’S LIVES BY CHANGING HOW WE GOVERN Ideas and suggestions: info@thegovlab.org sverhulst@nyu.edu