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Analyst & Journalist Meeting Tele2 2013 - Fedor Hoevenaars - B2B Operation
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Analyst & Journalist Meeting Tele2 2013 - Fedor Hoevenaars - B2B Operation

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  • 1. 1 B2B OPERATION Fedor Hoevenaars
  • 2. 2 B2B has a clear # 2 position in fixed services Strong customer base Broad service spectrum Own infrastructure ATM’S TRAINS SCHOOLS & UNIVERSITIES HEALTHCARECASINO’S  One of the largest fiber optic networks  Total length 5,213 km  Access to 55 radio nodes
  • 3. 3 Incumbent is dominant in B2B 58% 16% 5% 4% 16% Business Market Share: Fixed Voice Connections 58% 13% 4% 4% 8% 6% 7% Business Market Share: IP-VPN Connections Tele2 is the only full-service alternative Sources: OPTA Structural Market Monitor Q1 2013 58% 13% 4% 4% 8% 6% 7% BusinessMarketShare: IP-VPNConnections KPN Tele2 UPC Ziggo Vodafone Eurofiber Other
  • 4. 4 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Mobile Fixed Mobile drives B2B revenue development Overall strong revenue growth in B2B driven by mobile, where fixed remains important  B2B Mobile growth taking of in 2015 when network reached full coverage and quality  Overall revenue growth from all segments: SME and Enterprise  Continued decline in fixed voice MoU and traditional voice service being replaced by Hosted Voice.  Our strength in Data (VPN/Internet) remains highly important for the future *Not based on actual figures
  • 5. 5 3% 4% 6% 9% 11% 37% 39% 47% 67% 0% 20% 40% 60% 80% Other Supported new ways of working Don't know 4G hasn't benefited my business Improved customer satisfaction Increased employee well-being / motivation Won more business Cust costs Increased productivity Relevance of 4G in B2B 4G is a perfect complement to our Fixed business ‘How can LTE improve the processes we already have?’ ‘What’s totally new?’ Source: Arthur D. Little Analysis
  • 6. 6 Corporate SME SOHO Full service provider, serving all segments Direct: Account Management Indirect: Partners and Telesales Online and Retail Sales channel expansion in SME is part of our growth strategy in B2B
  • 7. 7 Transition to integrated services Convergence is creating momentum By adding mobile to our portfolio the addressable market is doubled  Cloud/Hosted PBX is growing  Fixed and Mobile are integrating  Anywhere, anytime access on any device  Security is of increased importance Increasing ICT complexity We rather partner than invent ourselves Tele2 Fixed & Mobile Customer Centricity Collaboration Business Continuity Cost Control 4 themes lead our proposition development and partner selection
  • 8. 8 Large bank Corporate SME Wholesale Our B2B strategy proves to be successfulCustomersPartners
  • 9. 9 Tele2 Fixed Mobile Convergence Customer Centricity Collaboration Business Continuity Cost ControlWith 4G capabilities Tele2 is able to address the entire business market SMECorporate Wholesale SOHO Take away: converged connectivity is opening the market
  • 10. 10 Conclusions >20% >10% Back to growth & benefit from synergy Continue growth & build 4G Maintain fixed & grow mobile >15%
  • 11. 11 Q&A PART 3 Fedor Hoevenaars