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TechnoCrant Consulting Services
   The Mission Of The Human Resources    Department, As A Strategic Partner, Is To    Recruit, Develop, And Retain The Hi...
 Understand the client’s recruitment and                  hiring policy    Identify the purpose of the interview; unders...
   Job Posting Template   Job Description   Job Content Questionnaire (JCQ)   Profiles Benchmark (Job Analysis Survey)...
Defined Position           Critical Competencies               Job Analysis         Training and developmentValid Assessme...
   OLD                     New   Knowledge, skills,      Competencies    abilities               Jobs defined by   J...
   Old                      New   Time Served              Whole person   Occupation-specific       competency-based...
   Up-to Date Classification Criteria   Job Related Qualifications   Targeted Recruitment   Valid Assessment          ...
   UT Classified Title      Customized                                 TechnoCrant
   Pin – point Data Base   Career Builders Web Site   Internal Transfer Request   Career Fairs                        ...
   Human Resources will prescreen resumes that    have directly applied for your position.   Search Green tree Data Base...
   E-Mail / downloads   Fax   Inter Institutional Mail    Let your recruiter know you preferred    method for receiving...
Lacks Skills to do the job     Not team Player                                       Not my job syndromeProblems with co/w...
Able & SuitableManageability     &                                     Willingness Teamwork                Ideal Candidate...
   Drive: A desire to get things done. Goal-Oriented.   Motivation: Enthusiasm and willingness to ask    questions. Does...
   Reliability: Following up, not relying on anyone else to ensure    the job is well done, keeps management informed.  ...
   The Profile is an all-purpose assessment that    measures the qualities that make up ―The    Total Person‖-Thinking-st...
   Can be e-mailed to any location.   May be taken in HR assessment center Mon-    Fri 8:00 a.m. to 3:00 p.m. (by appoin...
   Placement   Promotion   Self-improvement   Coaching   Succession planning                          TechnoCrant
   Individual Report- A guide for self-understanding   Placement Report- Selecting the right people    through Job Match...
   Contains interview questions for both general    and technical competencies.   Modular format; Department determines ...
   To ensure a systematic coverage of    applicants.   To provide a technique for gathering all the    relevant facts. ...
The Job descriptionSkill 1   Skill 2         Skill 3                 Skill 4   Skill 5                                    ...
Interview QuestionsSkill 1   Skill 2               Skill 3            Skill 4   Skill 5                                   ...
   A poor interviewer can be a wonderful    manager ?                                 TechnoCrant
   Interviewing skills are learned, not inherited.                                   TechnoCrant
   Interviewers desk is cluttered, looks at the    resume 5 minutes before the interview.   Constant interruptions, phon...
   Have as much privacy as possible   Call applicant by name when inviting them    into the office   Ensure that the ap...
   Make the applicant feel important   Talk to the applicant as though you were the    only contact he would ever have w...
   Remember the applicants time is valuable   Watch for gaps in work record   Use application blanks and other data in ...
   Interview when worried, upset, ill or under    stress   Hold the interview in a noisy place   Keep applicants waitin...
   Antagonize the applicant   Show emotion at any physical handicap   Hurt the applicant’s feelings or destroy his    f...
   Fall into a set pattern of interviewing   Conduct the interview in a haphazard manner                                ...
   Greet the applicant. Start the interview promptly.    Open with a warm, genuine greeting and firm    handshake. Offer ...
   Questions regarding religion, church,    synagogue, or parish, the religious holidays    you observe, political belief...
   ―This job requires work on Saturdays. Is that a    problem?‖                                  TechnoCrant
   Regarding ancestry, national origin, or    parentage; in addition, you cannot ask about    the naturalization status o...
    ―Are you authorized to work in the United    States?‖                                 TechnoCrant
   May not ask about your native language, the    language you speak at home, or how you    acquired the ability to read,...
   ―What languages are you fluent in‖                                 TechnoCrant
   May not ask about age, date of birth, or the    ages of children.   May ask whether you are over eighteen years    of...
   May not ask about maiden names or whether    you have changed your name; marital status,    number of children or depe...
   How would you like to be addressed (a    common courtesy) and if you have worked for    the University before under a ...
In a scene from the first episode of The MaryTyler Moore Show, Lou Grant is interviewingMary for a job.Lou: So, Mary, what...
   In order to gain information without asking    specific questions, many interviewers use the    ―tell me about yoursel...
   Say the applicant is a woman who tells the    interviewer she is divorced and has    children.   Another person is hi...
   Even though the interviewer did not ask for    the information, the fact is, the information    came to light during t...
   First, stop the flow of information and tell the    applicant not to bring up the subject again.   Courteously explai...
   ―We are open to the public from 8:00 a.m. to 5:00    p.m., and because of a small staff, it’s important    that everyo...
   Be sure the requirements are reasonable    and required of each applicant for the    particular job.    If a job takes...
   Ask everyone the same, job-related questions    and you’ll have little to fear if a rejected    candidate has a legal ...
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Techno crant hiring_process

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Transcript of "Techno crant hiring_process"

  1. 1. TechnoCrant Consulting Services
  2. 2.  The Mission Of The Human Resources Department, As A Strategic Partner, Is To Recruit, Develop, And Retain The High- Caliber Diverse Workforce, TechnoCrant
  3. 3.  Understand the client’s recruitment and hiring policy  Identify the purpose of the interview; understand the role of Human Resources in the recruitment process Distinguish between appropriate and legal questions and inappropriate (illegal) questions  Understand pre-employment ―tools‖ and how to use them to select the most suitable candidate TechnoCrant
  4. 4.  Job Posting Template Job Description Job Content Questionnaire (JCQ) Profiles Benchmark (Job Analysis Survey) formerly (JPS) TechnoCrant
  5. 5. Defined Position Critical Competencies Job Analysis Training and developmentValid Assessment: Improved job/person match Realistic Job Preview TechnoCrant
  6. 6.  OLD  New Knowledge, skills,  Competencies abilities  Jobs defined by Jobs defined as competencies ―bundles of tasks‖  Jobs are flexible Employees perform strictly definable tasks TechnoCrant
  7. 7.  Old  New Time Served  Whole person Occupation-specific competency-based Minimal approach Requirements  Optimal Profile Limited assessment  More assessment options options Limited career  Encourages career mobility mobility TechnoCrant
  8. 8.  Up-to Date Classification Criteria Job Related Qualifications Targeted Recruitment Valid Assessment TechnoCrant
  9. 9.  UT Classified Title  Customized TechnoCrant
  10. 10.  Pin – point Data Base Career Builders Web Site Internal Transfer Request Career Fairs TechnoCrant
  11. 11.  Human Resources will prescreen resumes that have directly applied for your position. Search Green tree Data Base Search Career Builders Hard to Fill positions may require placing an ad TechnoCrant
  12. 12.  E-Mail / downloads Fax Inter Institutional Mail Let your recruiter know you preferred method for receiving resumes. TechnoCrant
  13. 13. Lacks Skills to do the job Not team Player Not my job syndromeProblems with co/workers Bad Hire Part of the problem Un-Professional Not the solution TechnoCrant
  14. 14. Able & SuitableManageability & Willingness Teamwork Ideal Candidate Professional Problem Solving Behavior & Demeanor Abilities TechnoCrant
  15. 15.  Drive: A desire to get things done. Goal-Oriented. Motivation: Enthusiasm and willingness to ask questions. Does extra on every job. Communication skills: The ability to talk and write effectively to people at all levels. Chemistry: Gets along with others, A team player. Energy: Someone who goes the extra mile, pays attention to detail, looks for solutions. Determination: Does not quit when a problem gets tough. Confidence: Not arrogant. Poise. Friendly, honest and open to employees high and low. Not intimidated by management, nor overly familiar. TechnoCrant
  16. 16.  Reliability: Following up, not relying on anyone else to ensure the job is well done, keeps management informed. Honesty/Integrity: Taking responsibility for own actions, Good and bad. Pride: Pays attention to details all jobs done to best of their ability. Dedication: Whatever it takes in time and effort to see a project through to completion. Analytical Skills: Weighing the pros and cons. Weighing the short-and long term benefits against all possible negatives. Listening Skills: Listening and understanding, as opposed to waiting your turn to speak. TechnoCrant
  17. 17.  The Profile is an all-purpose assessment that measures the qualities that make up ―The Total Person‖-Thinking-style and Reasoning, occupational interests, and behavioral traits. TechnoCrant
  18. 18.  Can be e-mailed to any location. May be taken in HR assessment center Mon- Fri 8:00 a.m. to 3:00 p.m. (by appointment) Given in English or Spanish Results e-mailed directly to hiring manager TechnoCrant
  19. 19.  Placement Promotion Self-improvement Coaching Succession planning TechnoCrant
  20. 20.  Individual Report- A guide for self-understanding Placement Report- Selecting the right people through Job Match Multi-Job Match Report- Useful for succession planning and reassigning employees to new positions. Coaching Report- An excellent training and development tool Job Analysis Survey Report- Used with job descriptions to more accurately define job requirements. Summary Reports- To give you a ―snapshot ― of information. TechnoCrant
  21. 21.  Contains interview questions for both general and technical competencies. Modular format; Department determines which questions to ask. Benchmarks are used in scoring responses. TechnoCrant
  22. 22.  To ensure a systematic coverage of applicants. To provide a technique for gathering all the relevant facts. To provide a uniform strategy that objectively evaluates all job candidates. To determine candidates ability, willingness, and manageability. TechnoCrant
  23. 23. The Job descriptionSkill 1 Skill 2 Skill 3 Skill 4 Skill 5 TechnoCrant
  24. 24. Interview QuestionsSkill 1 Skill 2 Skill 3 Skill 4 Skill 5 TechnoCrant
  25. 25.  A poor interviewer can be a wonderful manager ? TechnoCrant
  26. 26.  Interviewing skills are learned, not inherited. TechnoCrant
  27. 27.  Interviewers desk is cluttered, looks at the resume 5 minutes before the interview. Constant interruptions, phone calls Starts off with negative aspects of the job. Asks a long line of open ended questions. Makes up questions as they go along. TechnoCrant
  28. 28.  Have as much privacy as possible Call applicant by name when inviting them into the office Ensure that the applicant knows your name Greet the applicant courteously and sincerely Make the applicant feel that you are pleased with their interest in the position Establish an informal but business like atmosphere TechnoCrant
  29. 29.  Make the applicant feel important Talk to the applicant as though you were the only contact he would ever have with the University Compliment a good employment record Interrupt the conversation to keep interview on track Use active listening skills Relax and the applicant will relax Keep information given, confidential TechnoCrant
  30. 30.  Remember the applicants time is valuable Watch for gaps in work record Use application blanks and other data in planning the interview Make an outline in advance, of the main items of information you want to obtain during the interview Plan the time required for interview TechnoCrant
  31. 31.  Interview when worried, upset, ill or under stress Hold the interview in a noisy place Keep applicants waiting unnecessarily Give the impression of being abrupt or harsh Allow outside interruptions Seek information you already have TechnoCrant
  32. 32.  Antagonize the applicant Show emotion at any physical handicap Hurt the applicant’s feelings or destroy his faith in himself Forget that the applicant is sensitive to every word the interviewer speaks Appear to loose interest in the interview Pry into personal lives Break or delay an appointment Waste time on a long interview if the applicant is clearly not suitable TechnoCrant
  33. 33.  Fall into a set pattern of interviewing Conduct the interview in a haphazard manner TechnoCrant
  34. 34.  Greet the applicant. Start the interview promptly. Open with a warm, genuine greeting and firm handshake. Offer the applicant something to drink. Outline the interview. Give the applicant an overview of the process, length of the interview and what to expect after the interview. Give the applicant a realistic job preview. Research suggest that realistic job previews increase employee retention because the applicant gets honest information at the beginning of the process. Present the applicant with a copy of the job description, physical requirements of the job and a list of the responsibilities of the position. TechnoCrant
  35. 35.  Questions regarding religion, church, synagogue, or parish, the religious holidays you observe, political beliefs or affiliations. ―Does your religion allow you to work on Saturdays?‖ TechnoCrant
  36. 36.  ―This job requires work on Saturdays. Is that a problem?‖ TechnoCrant
  37. 37.  Regarding ancestry, national origin, or parentage; in addition, you cannot ask about the naturalization status of parents, spouse or children. Regarding place of birth. TechnoCrant
  38. 38.  ―Are you authorized to work in the United States?‖ TechnoCrant
  39. 39.  May not ask about your native language, the language you speak at home, or how you acquired the ability to read, write, or speak a foreign language. ―You indicated on your resume you are fluent in German, French and Spanish. How did you manage to learn all of those languages?‖ TechnoCrant
  40. 40.  ―What languages are you fluent in‖ TechnoCrant
  41. 41.  May not ask about age, date of birth, or the ages of children. May ask whether you are over eighteen years of age. TechnoCrant
  42. 42.  May not ask about maiden names or whether you have changed your name; marital status, number of children or dependents, or spouse’s occupation; or whether (if you are a woman) you wish to be addressed as Miss., Mrs., or Ms. TechnoCrant
  43. 43.  How would you like to be addressed (a common courtesy) and if you have worked for the University before under a different name. TechnoCrant
  44. 44. In a scene from the first episode of The MaryTyler Moore Show, Lou Grant is interviewingMary for a job.Lou: So, Mary, what religion are you?Mary: You can’t ask me that, Mr. Grant! It’sagainst the law.Lou: Wanna call a cop? TechnoCrant
  45. 45.  In order to gain information without asking specific questions, many interviewers use the ―tell me about yourself‖ approach, hoping that the applicant will tell all about spouse, kids, working on weekends, and so on. TechnoCrant
  46. 46.  Say the applicant is a woman who tells the interviewer she is divorced and has children. Another person is hired—perhaps equally qualified who is single. The first applicant, desperate for the job, becomes angry and files a complaint saying that the employer learned during the interview that she was divorced and had children and was not hired for that reason. TechnoCrant
  47. 47.  Even though the interviewer did not ask for the information, the fact is, the information came to light during the interview. If she files suit, it is then up to the employer to prove that the information was volunteered and not used as a basis of discriminatory actions, It is the interviewer’s responsibility and in the University’s best interest that you stop the applicant from volunteering illegal information. TechnoCrant
  48. 48.  First, stop the flow of information and tell the applicant not to bring up the subject again. Courteously explain that the University does not base its hiring practices on that particular subject area. Specifically state that a decision to hire is never based on age, gender, race, or whatever subject was brought up. TechnoCrant
  49. 49.  ―We are open to the public from 8:00 a.m. to 5:00 p.m., and because of a small staff, it’s important that everyone be here daily and on time. Is there anything that would prevent you from being at work on time and on a regular basis?― ―We feel that the first six months on the job is your training period. Because of the expense and time invested in our staff we are looking for people who give the University a commitment in return. Is there anything that would prevent you from staying with the University for a minimum of two years?‖ TechnoCrant
  50. 50.  Be sure the requirements are reasonable and required of each applicant for the particular job. If a job takes one to two weeks of training, and the typical employee rarely stays over six months, we could be on shaky ground with the EEOC if your excuse for not hiring someone was the expectation tat they would be transferred with a spouse within a year, particularly a spouse in the military service. TechnoCrant
  51. 51.  Ask everyone the same, job-related questions and you’ll have little to fear if a rejected candidate has a legal bone to pick with your hiring practices. TechnoCrant
  52. 52. TechnoCrant
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