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Social Media
   for collaboration and
information management


   Suw Charman-Anderson
      Social Technologist
Information is
          everywhere
‣   There is more information available
    now than ever before

‣   How do you organise it?

‣   How do you store it?

‣   How do you re-find it?

‣   How do you share it?
Types of tasks

‣   Collect and organise information

‣   Share information

‣   Collaborate

‣   Talk to people

‣   Find people
Blog
Blog   Blog
Blog   Blog   Blog
Blog   Blog   Blog
Blog   Blog   Blog
Blog   Blog   Blog
Blogs
Aggregator

             Blogs
Aggregator

             Blogs
Aggregator

             Blogs
Aggregator

             Blogs
Aggregator

             Blogs
A few facts about email
‣   Majority get too much email

    ‣   38% - more than 100 emails a day

    ‣   13% - more than 250 emails a day

‣   Spend too much time in email

    ‣   56% - more than 2 hours a day

    ‣   22% - more than 4 hours
We love email

‣   We check email more often than we
    think

‣   50% say every hour

‣   35% say every 15 mins

‣   ...Actually it’s more like every 5 mins
We *really* love email
‣   Average response time is 1 min 44 sec

‣   70% of us respond within 6 seconds

‣   ... that’s faster than a phone ringing 3
    times

‣   And it takes 64 seconds to recover our
    train of thought.

‣   That’s 8 hours a week for the worst
What do you
use email for?
Case Study


‣   Carnegie UK Trust
    ‣ Basecamp
    ‣ Socialtext
    ‣ Delicious
    ‣ Blog
    ‣ Twitter
Case Study

‣   Book Oven
    ‣ Basecamp
    ‣ Socialtext
    ‣ Skype
    ‣ IM
    ‣ Laconica
    ‣ UserVoice (via RSS)
With thanks to


‣ http://www.flickr.com/photos/caseywest/346329776/
‣ http://www.flickr.com/photos/12148520@N00/360505392/
‣ http://www.flickr.com/photos/observers_pov/158778047/
‣ http://www.flickr.com/photos/frogmuseum2/174206835/
‣ http://www.flickr.com/photos/mshades/559652022/
‣ http://www.flickr.com/photos/mandj98/273301364/
‣ http://www.flickr.com/photos/holster/3703709645/
Suw Charman-Anderson
social technologist




                      suw.charman@gmail.com
                              @suw on Twitter
                          strange.corante.com
                                   suw.org.uk
                          +44 (0)7809 718877

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Social Media for Collaboration & Information Management

  • 1. Social Media for collaboration and information management Suw Charman-Anderson Social Technologist
  • 2.
  • 3. Information is everywhere ‣ There is more information available now than ever before ‣ How do you organise it? ‣ How do you store it? ‣ How do you re-find it? ‣ How do you share it?
  • 4.
  • 5. Types of tasks ‣ Collect and organise information ‣ Share information ‣ Collaborate ‣ Talk to people ‣ Find people
  • 6.
  • 7.
  • 9. Blog Blog
  • 10. Blog Blog Blog
  • 11. Blog Blog Blog
  • 12. Blog Blog Blog
  • 13. Blog Blog Blog
  • 14. Blogs
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  • 88. A few facts about email ‣ Majority get too much email ‣ 38% - more than 100 emails a day ‣ 13% - more than 250 emails a day ‣ Spend too much time in email ‣ 56% - more than 2 hours a day ‣ 22% - more than 4 hours
  • 89. We love email ‣ We check email more often than we think ‣ 50% say every hour ‣ 35% say every 15 mins ‣ ...Actually it’s more like every 5 mins
  • 90. We *really* love email ‣ Average response time is 1 min 44 sec ‣ 70% of us respond within 6 seconds ‣ ... that’s faster than a phone ringing 3 times ‣ And it takes 64 seconds to recover our train of thought. ‣ That’s 8 hours a week for the worst
  • 91. What do you use email for?
  • 92.
  • 93. Case Study ‣ Carnegie UK Trust ‣ Basecamp ‣ Socialtext ‣ Delicious ‣ Blog ‣ Twitter
  • 94. Case Study ‣ Book Oven ‣ Basecamp ‣ Socialtext ‣ Skype ‣ IM ‣ Laconica ‣ UserVoice (via RSS)
  • 95. With thanks to ‣ http://www.flickr.com/photos/caseywest/346329776/ ‣ http://www.flickr.com/photos/12148520@N00/360505392/ ‣ http://www.flickr.com/photos/observers_pov/158778047/ ‣ http://www.flickr.com/photos/frogmuseum2/174206835/ ‣ http://www.flickr.com/photos/mshades/559652022/ ‣ http://www.flickr.com/photos/mandj98/273301364/ ‣ http://www.flickr.com/photos/holster/3703709645/
  • 96. Suw Charman-Anderson social technologist suw.charman@gmail.com @suw on Twitter strange.corante.com suw.org.uk +44 (0)7809 718877