SugarCon 2013: Leveraging Customer Loyalty Programs to Drive a Great Customer Experience
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Dag Unhjem& Christopher Østby, Tollpost Globe AS ...
Dag Unhjem& Christopher Østby, Tollpost Globe AS
Tollpost Globe deliver world-class logistic services and offer future-oriented solutions that create competitive benefits for their customers. For Tollpost Globe it is all about partnership to increase their customers competitive edge. This session will discuss the implementation of a loyalty program providing substantial value and how SugarCRM has been a vital part to leverage the possibilities in the program. It is all about providing a 360 degree view of the customer empowering all employees in the company. Furthermore the session will discuss the business benefit of Tollpost Globe’s SugarCRM implementation and plans for further development creating the platform to enable an exceptional growth rate in the future.
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