The document discusses the Access to Information Programme (AIP) in Bulgaria and its efforts to promote transparency and the right to access public information since 2000. It outlines challenges faced in early implementation of access to information laws, and AIP's role in advocacy, education campaigns, legal help and monitoring to encourage citizens to exercise their access rights. It also notes improvements in public awareness of access rights and laws based on surveys between 2008-2010, with more citizens aware of their rights and AIP's work.