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G. M. SRIRANGAM 
COORDINATOR 
INTERNAL QUALITY ASSURANCE CELL 
ANDHRA LOYOLA COLLEGE 
VIJAYAWADA
Quality Matters…… 
 “Quality is never an accident; it is always the result of 
intelligent effort.” ~ John Ruskin 
 “The quality of a person’s life is in direct proportion to 
their commitment to excellence, regardless of their 
chosen field of endeavor.” ~ Vince Lombardi 
 “The quality, not the longevity, of one's life is what is 
important.” ~ Martin Luther King, Jr. 
 Establishment of IQAC by every accredited institution 
as a post-accreditation measure is the first step 
towards internalization and institutionalization.
Quality Culture 
 The term ‘culture’ encompasses not only ethnicity, but 
also other dimensions of identity and the ways we live 
our lives: 
 What is culture? Culture can be defined as ‘what we 
create beyond our biology’. Not given to us, but made 
by us. 
 Using this definition, Quality culture incorporates the 
scope of diversity and innovations in ways of being of a 
HEI, such as in Curriculum, Teaching learning & 
evaluation, research, almost in every area of operation 
of a HEI.
IQAC: SMART GOALS 
 The primary aim of the IQAC is to develop system for 
conscious, consistent and catalytic action to improve 
the academic and administrative performance of the 
institution. 
 IQAC is to keep the institution abreast of and abuzz 
with quality sustenance activities on a wide gamut of 
pertinent issues. 
 IQAC is to generate good practices, ideas, planning, 
implementing and measuring the outcome of 
academic and administrative performance of the 
institution..
IQAC Functions: Challenges and 
Opportunities 
 Fitness for the purpose 
 “If we all think alike, we are not thinking” 
 “Do we have a clear idea of the kind of HEI we want to 
be next 5 years? Next 10 year? 
 And are our quality assurance mechanisms adapted to 
that goal?
IQAC Functions: Challenges and 
Opportunities 
 To answer this question it is important to raise first two key 
questions: 
 Who are our students? 
 Our students today come from a variety of backgrounds 
and have a variety of learning needs. They differ in terms of 
social class, educational attainment, age and goals for their 
education. This diversity needs to be embraced by 
institutions. Teachers need to be sensitive to the 
intellectual starting point of their students and build from 
there. We need a variety of teaching methods and teaching 
material. We need to match the variety of learners with a 
corresponding variety of teachers. 
 Thus we have to adopt, by and large, a fitness for purpose 
approach.
IQAC Functions: Challenges and 
Opportunities 
 What kinds of graduates do we want for the future? 
 We want them to have the flexibility to adapt, to learn in 
formal and non-formal situations – at work and in the 
classrooms – to be good problem solvers and to think 
creatively and imaginatively. A knowledge base, grounded 
in a discipline, is important to develop these capacities but 
it is not sufficient. 
 Above all, our graduates need to learn how to think. This is 
how employers ultimately will judge them. 
“If we all think alike, we are not thinking” but we all need to 
think well. 
 How often, however, does the quality assurance debate 
focus on these fundamental considerations?
IQAC Functions: Challenges and 
Opportunities 
 Another challenge ahead of us is how to promote a 
higher education system that is characterised by three 
V’s – vibrancy, vitality, variety?
IQAC Functions: Challenges and 
Opportunities 
 If we want vibrancy, vitality and variety in our 
institutions, should we not take steps to ensure that our 
quality evaluation procedures match these aims? Should 
we not allow for a certain degree of chaos and 
interdisciplinarity to promote creativity and innovation? 
 If we want vibrancy, vitality and variety among our 
teachers should we not consider their role globally in 
terms of its teaching, research and service dimensions 
rather than evaluate separately each aspect? 
 If we want vibrancy and vitality for our diverse student 
population, should we not take account of their global 
experience and evaluate institutions as a whole rather 
than their constituent parts?
IQAC Strategies: Institutionalize Quality 
initiatives 
 IQAC shall evolve mechanism and procedures for: 
 Ensuring timely, efficient and progressive performance 
of academic, administrative and financial tasks. 
 Optimization and integration of modern methods of 
teaching, learning and evaluation 
 Ensuring the adequacy, maintenance and functioning of 
the support structure. 
 to develop an internal quality culture and meet 
better the goal of having a dynamic higher 
education sector
IQAC Activities: Explore New Frontiers 
 Organizational Arrangements in Internal Quality 
Assurance Cell 
 Dissemination of Quality Initiatives and Endeavors 
 Departmental interactions with IQAC and its impact. 
 Research and Development Cell 
 Annual Internal Quality Audit (Academic Audit). 
 Training and Research Centre – Entrepreneurship 
Development Cell 
 Institute – Industry Partnership Cell 
 Establishing Collaborations 
 ICT as Teaching-learning Process 
 Tapping Innovative ideas of Faculty 
 Non-Teaching Staff Training – TQM Initiative
IQAC Activities: Explore New Frontiers 
 Role of Parent Teacher Association (PTA) in Institutional 
Quality Enrichment 
 Participatory Learning 
 Soft Skills / Employability Skills 
 Mentoring / Tutor-ward System 
 Student Orientation Activities 
 Students Quality Circles 
 Feedback Power: A System of Multi-cornered Feedback 
 The Training and Placement Cell 
 Students as Important Stakeholders in Quality Initiative
Benefits: Change for the better 
 IQAC will facilitate / contribute: 
 To a heightened level of clarity and focus in institutional 
functioning towards quality 
 enhancement and facilitate internalization of the quality 
culture. 
 To the enhancement and integration among the various 
activities of the institution and institutionalize many 
good practices 
 To provide a sound basis for decision-making to improve 
institutional functioning 
 To act as a change agent in the institution 
 To better internal communication
Benefits: Change for the better 
 IQAC will facilitate / contribute: 
 To a heightened level of clarity and focus in institutional 
functioning towards quality 
 enhancement and facilitate internalization of the quality 
culture. 
 To the enhancement and integration among the various 
activities of the institution and institutionalize many 
good practices 
 To provide a sound basis for decision-making to improve 
institutional functioning 
 To act as a change agent in the institution 
 To better internal communication
Conclusion: Develop Quality Culture 
 Quality upgradation is not a onetime phenomenon. 
Quest for excellence is a continuous and perennial 
pursuit. 
 IQAC Activities to internalize and institutionalize 
quality benchmarking. 
 NAAC is triggering a ‘Quality Culture’ among the 
various constituents of the HEI, as well as enhancing 
the awareness of Institutional Quality Assurance with 
all stakeholders.
“We are what we repeatedly do; excellence 
then is not an act, but a habit.” ~ Aristotle 
“ A BigThanks for you patient listening” 
srirangam_mathew@yahoo.com 
94 90 97 97 96

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Quality culture through iqac in hei

  • 1. G. M. SRIRANGAM COORDINATOR INTERNAL QUALITY ASSURANCE CELL ANDHRA LOYOLA COLLEGE VIJAYAWADA
  • 2. Quality Matters……  “Quality is never an accident; it is always the result of intelligent effort.” ~ John Ruskin  “The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.” ~ Vince Lombardi  “The quality, not the longevity, of one's life is what is important.” ~ Martin Luther King, Jr.  Establishment of IQAC by every accredited institution as a post-accreditation measure is the first step towards internalization and institutionalization.
  • 3. Quality Culture  The term ‘culture’ encompasses not only ethnicity, but also other dimensions of identity and the ways we live our lives:  What is culture? Culture can be defined as ‘what we create beyond our biology’. Not given to us, but made by us.  Using this definition, Quality culture incorporates the scope of diversity and innovations in ways of being of a HEI, such as in Curriculum, Teaching learning & evaluation, research, almost in every area of operation of a HEI.
  • 4. IQAC: SMART GOALS  The primary aim of the IQAC is to develop system for conscious, consistent and catalytic action to improve the academic and administrative performance of the institution.  IQAC is to keep the institution abreast of and abuzz with quality sustenance activities on a wide gamut of pertinent issues.  IQAC is to generate good practices, ideas, planning, implementing and measuring the outcome of academic and administrative performance of the institution..
  • 5. IQAC Functions: Challenges and Opportunities  Fitness for the purpose  “If we all think alike, we are not thinking”  “Do we have a clear idea of the kind of HEI we want to be next 5 years? Next 10 year?  And are our quality assurance mechanisms adapted to that goal?
  • 6. IQAC Functions: Challenges and Opportunities  To answer this question it is important to raise first two key questions:  Who are our students?  Our students today come from a variety of backgrounds and have a variety of learning needs. They differ in terms of social class, educational attainment, age and goals for their education. This diversity needs to be embraced by institutions. Teachers need to be sensitive to the intellectual starting point of their students and build from there. We need a variety of teaching methods and teaching material. We need to match the variety of learners with a corresponding variety of teachers.  Thus we have to adopt, by and large, a fitness for purpose approach.
  • 7. IQAC Functions: Challenges and Opportunities  What kinds of graduates do we want for the future?  We want them to have the flexibility to adapt, to learn in formal and non-formal situations – at work and in the classrooms – to be good problem solvers and to think creatively and imaginatively. A knowledge base, grounded in a discipline, is important to develop these capacities but it is not sufficient.  Above all, our graduates need to learn how to think. This is how employers ultimately will judge them. “If we all think alike, we are not thinking” but we all need to think well.  How often, however, does the quality assurance debate focus on these fundamental considerations?
  • 8. IQAC Functions: Challenges and Opportunities  Another challenge ahead of us is how to promote a higher education system that is characterised by three V’s – vibrancy, vitality, variety?
  • 9. IQAC Functions: Challenges and Opportunities  If we want vibrancy, vitality and variety in our institutions, should we not take steps to ensure that our quality evaluation procedures match these aims? Should we not allow for a certain degree of chaos and interdisciplinarity to promote creativity and innovation?  If we want vibrancy, vitality and variety among our teachers should we not consider their role globally in terms of its teaching, research and service dimensions rather than evaluate separately each aspect?  If we want vibrancy and vitality for our diverse student population, should we not take account of their global experience and evaluate institutions as a whole rather than their constituent parts?
  • 10. IQAC Strategies: Institutionalize Quality initiatives  IQAC shall evolve mechanism and procedures for:  Ensuring timely, efficient and progressive performance of academic, administrative and financial tasks.  Optimization and integration of modern methods of teaching, learning and evaluation  Ensuring the adequacy, maintenance and functioning of the support structure.  to develop an internal quality culture and meet better the goal of having a dynamic higher education sector
  • 11. IQAC Activities: Explore New Frontiers  Organizational Arrangements in Internal Quality Assurance Cell  Dissemination of Quality Initiatives and Endeavors  Departmental interactions with IQAC and its impact.  Research and Development Cell  Annual Internal Quality Audit (Academic Audit).  Training and Research Centre – Entrepreneurship Development Cell  Institute – Industry Partnership Cell  Establishing Collaborations  ICT as Teaching-learning Process  Tapping Innovative ideas of Faculty  Non-Teaching Staff Training – TQM Initiative
  • 12. IQAC Activities: Explore New Frontiers  Role of Parent Teacher Association (PTA) in Institutional Quality Enrichment  Participatory Learning  Soft Skills / Employability Skills  Mentoring / Tutor-ward System  Student Orientation Activities  Students Quality Circles  Feedback Power: A System of Multi-cornered Feedback  The Training and Placement Cell  Students as Important Stakeholders in Quality Initiative
  • 13. Benefits: Change for the better  IQAC will facilitate / contribute:  To a heightened level of clarity and focus in institutional functioning towards quality  enhancement and facilitate internalization of the quality culture.  To the enhancement and integration among the various activities of the institution and institutionalize many good practices  To provide a sound basis for decision-making to improve institutional functioning  To act as a change agent in the institution  To better internal communication
  • 14. Benefits: Change for the better  IQAC will facilitate / contribute:  To a heightened level of clarity and focus in institutional functioning towards quality  enhancement and facilitate internalization of the quality culture.  To the enhancement and integration among the various activities of the institution and institutionalize many good practices  To provide a sound basis for decision-making to improve institutional functioning  To act as a change agent in the institution  To better internal communication
  • 15. Conclusion: Develop Quality Culture  Quality upgradation is not a onetime phenomenon. Quest for excellence is a continuous and perennial pursuit.  IQAC Activities to internalize and institutionalize quality benchmarking.  NAAC is triggering a ‘Quality Culture’ among the various constituents of the HEI, as well as enhancing the awareness of Institutional Quality Assurance with all stakeholders.
  • 16. “We are what we repeatedly do; excellence then is not an act, but a habit.” ~ Aristotle “ A BigThanks for you patient listening” srirangam_mathew@yahoo.com 94 90 97 97 96