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Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government
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Creating Smarter Cities 2011 - 22 - Graham Colclough - Transformational government

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Graham reviews the development of cities, including the recent shift to urbanism as part of a needed shift from 'smart' to 'sustainable'. He argues that cities need to become much smarter, and that we …

Graham reviews the development of cities, including the recent shift to urbanism as part of a needed shift from 'smart' to 'sustainable'. He argues that cities need to become much smarter, and that we need to provide much better services with far fewer resources.

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  • 1. Transformational Government…leading cities through the change Graham.Colclough@capgemini.com Global Cities +44 771 031 3944
  • 2. 10,000 years of cities Urbanisation through the Centuries Urbanisation through the Centuries Where to Next? 30% of world population is urban ? Progress in agriculture and industrialisation combine in • 50% of world population is urban Emergence of Cities the European Industrial More towns are founded Revolution to drive an • 60% in the than at any time urban explosion developed world Neolithic man Onslaught by between the fall of Rome achieves first Nomadic tribes and the present semi-permanent Absolutism drives 7% of a settlement culminating in urban revival by Growth in residence and the “Hellenic growing world consumption eclipses Beginning of speeding uptake of population is Dark Ages” European Revival new technology industrial growth in urban Europe’s cities First Greek and Permanent Phoenician city- Fall of Rome; Urban populations play a cities states founded all beginning Urbanisation critical role in European Cities at around the of Dark Ages Enlightenment subsides as wars Ur, and Mediterranean and plague take in Indus, Tokyo leads NY Zenith hold 1975 27mn; Nile and Of Greek Wei-Ho London over-takes now 35mb Golden Age Beijing 1.35mn: 1825 Valleys Rome: world’s largest city Beijing is New York 1mn pop. world’s largest takes lead city 1.1mn pop. 1925: 7.8mn 8000 3500 2000 800 BC 500 BC 0 500 AD 1000 1100 1300 1400 1500 1700 1800 1850 1900 1950 2000World population (bn)bb:World population (bn) : 0.2 0.2 0.3 0.3 0.45 0.45 0.5 0.5 0.7 1.0 0.7 1.0 1.2 1.2 1.6 2.0 2.5 4.0 6.1bn 1.6 2.0 2.5 4.0 6.1bnSources: (a) “City”, Encyclopaedia Britannica, 2006; (b) "Ancient Rome," Microsoft® Encarta® Online Encyclopaedia 2006; (c) “World population growth” at http://geography.about.com/od/obtainpopulationdata/a/worldpopulation.htm © 2011 Capgemini. All rights reserved. 2
  • 3. …so what next?“The future is already here — itsjust not very evenly distributed”William Gibson 1993 So, how to help the 99% of cities that are not “smart”?
  • 4. Growth ! – not just Urbanisation billions 10 Developing 8 regions Industrialised 3 x in 1 regions 6 lifetime 4 2 1750 1800 1850 1900 1950 2000 2050Source: UN Population Division 2005
  • 5. The world … by carbon emissions • 5% of world population • 25% of CO2Source: http://ddimick.typepad.com/dennis_dimicks_blog/politics/ 6
  • 6. We face non-trivial, long-term challenges Demographics Societal cohesionRampant consumerism Energy Economic viability Climate change Public Health Public Security (Squalid) Urbanisation Food Information governance Sustainability Water …or Viability?!It‟s time to act, and it‟s a collective responsibility 7
  • 7. World cities need to get WAYsmarter !
  • 8. ‘Smart’ is but a step on thejourney Sustainable • Excellently Led • Collaborative “Smart” • Economy minded • Cost effective • Resourceful • Efficient • Trusted Service-Oriented • Pro-active • Dynamic Policy • Information-centric • Predictive • Outcome focused • Leverage • Customer-intelligent technology • „Whole view‟ • Socially connected • Responsive • Integrated • Listening • „Platformed‟ • Operationally excellent Better information doesn‟t • Accessible Customer mean better decisions ... that Using ICT to Insight & requires the „3 pillars‟ of Collaborative Transform Enrolment excellent city management. Leadership © 2011 Capgemini. All rights reserved. 9
  • 9. “Smart Cities” are much morethan just technology ! Start Service-O “Smart” SustainCollaborativeLeadershipPolicy & LegalCustomerinsightBudget & Perf.MgmtServiceOrientationTechnology Mobility eVehicle Public Admin Grid DR Economy Smart Utilities Smart City Health & Social Smart Buildings Care Meters Renewables Place Learning Connectivity Security © 2010 Capgemini. All rights reserved. 10
  • 10. Three vital ingredients for superbcity leadership Sustained Collaborative Leadership 1 2 3 Transformation through Customer Insight & Technology Enrolment
  • 11. Sustained CollaborativeLeadership 1 How to align (ALL) Key Stakeholders? 3 2 The Partnership Journey 3 4 5 6 7 8 2 1 Current Drivers to The Strategic Roadmap Governance & Tangible Singular Reality act Vision Themes Operating Model Outcomes Goal “Our current structures are too big to sort out the small things, and too small to sort out the big things” Barry Quirk, CEO, London B of Lewisham
  • 12. “My team […] know very well that Londoners are our masters. They are the people we work for and the improvements we make will always be designed around their needs”. How does one convert good political intent into reality?Source: Ipsos Mori “Understanding Society” May 2011
  • 13. 2 1 3 How to develop Customer Customer Insight & Enrolment Insight? 1 2 3 4 5 6 g nt g t us h en lin nin arc me ns sm ofi lan se Ce e ag Pr es Re sP ss ng de Worldwide l ce cia lA yE o stc rvi na So nit Country Se Po rso u mm ity Pe County un Co mm Community Co Social network Place Health Ecology Learning Knowledge Diversity Safety Leisure Skills & Me Mobility Opportunity Participation Re-investment Design Sharing Work Wellness Prospects Communication Neighbourliness People Enterprise Innovation Inclusive Growth Payments Democracy Production Investment Effective Trust Technology Planning Tax Behavior Access Responsive Wealth Care Pro-active Ownership Transport Services Informal Integration Formal Environment Partnerships 14
  • 14. 1 3 ..& enrol them: to change work & travel behaviours 2Transformation throughTechnology
  • 15. 1 3 What is “Public Data” – and what value is locked up within it?2 Customer Insight & Enrolment Hi Value predominantly Parks Ease to extract value Public Toilets Schools Citizen Sports Facilities Both Museums Admin Fishing areas Hospitals Health centres Environmental Public Buildings Data Public Funds Politicians Expenses Tax Revenues Timetables Rent & House Prices Location-based Public Expenditure Real-time Transport data Hi Value Potential„Location Data‟ is perhaps the most (initially) obvious „win‟
  • 16. ICT to transform: 1 3 2Transformation throughTechnology Mrs Ali’s Story…
  • 17. Seeking better outcomes…“twice as good, in half the time, for half as much”, in:• Health• Mobility• Resource consumption• Assets• Business / Economy• ……involves us all!
  • 18. Sustained CollaborativeLeadership 2 1 3 It’s time to measure ICT- enabled outcomes We benchmark EU National eGov – it’s maybe time to look at City ICT performance more rigorously Balanced Scorecard Data Sources Analytical Tool Visualisation Publications
  • 19. 2001EU progress on eGovernment 2009 2010 2 0 20 Services Usage & Outcomes User Experience Regional/Local Analysis eProcurement Country Landscaping Leading (International) Practices Business Life Event Horizontal EnablersCitizen Life Event Action Learning Groups (ALGs)
  • 20. Thanks!Graham ColcloughVice PresidentCapgeminiGlobal Cities & European InstitutionsGraham.Colclough@capgemini.com+44 771 031 3944

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