CORE Group 2011 SixBlue Data
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CORE Group 2011 SixBlue Data



presented 11 May 2011

presented 11 May 2011



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CORE Group 2011 SixBlue Data CORE Group 2011 SixBlue Data Presentation Transcript

  • How Do Community Workers Feel about mHealth? CORE Group Spring Session 2011
  • Mali Bolivia YemenEl Salvador Armenia SudanGuatemala Haiti UgandaEgypt Mozambique VietnamJordan Mali PhilippinesBangladesh Pakistan MyanmarMalawi Tajikistan GuineaAfghanistan West Bank
  • Awaiting Data Input – Haiti (Save the Children USA)
  • Survey Coordinator – Bolivia (Save the Children USA)
  • Microfinance Registries – Myanmar (Save UK)
  • Laptop NetbookPDA The Tools Cell Phones
  • Because it is everywhere…
  • Start with the end-user in mind.How can mobile technology help them do what they’re already doing?- Adam Slote Chief Health Advisor, USAID Global Health, GH Mini U, October 2010
  • The Users
  • “People dont want to have apps which solve what YOU think are problemsThey want apps which solves what THEY think is a problem.”- Christopher Kusek (@CXI), retweeted by Ed Jezierski (@edjez) 3 May 2011
  • The UsersPhoto: CommCare – Futures Group, 18 Dec 2009
  • Each technology deployment has unique characteristics and needs.
  • The solution must be carefully thought out.It must be inclusive of all stakeholders. • Donor • Program • M&E • IT • Field Staff • CHW • Beneficiary
  • Fight the urge to push thesolution without input of allstakeholders.
  • The solution must satisfy the program need.But, it must work in the hands of the User.
  • It’s not about technology… it’s about People.
  • Afghanistan March 2011
  • Technology is becoming easy...Problems can be solved - they are technical!
  • The Challenge is:Point of interaction between user and beneficiary
  • How should I begin?
  • Technology Solution CriteriaFunctionality - What can it do?Usability - Can it be used?Scalability – Can it be used on a wider scale?
  • Functionality1st – clearly understand your “What”•Program and intervention needs.•M&E indicators(Results Framework)
  • FunctionalityThe “What” always precedes the “How”(The “How” is the technology “Solution”)
  • Functionality Technology serves your “What”… …not the other way around.Resist forcing your “What” to fit the “How”.
  • UsabilityTechnology always works in the lab andduring training……it can quickly become irrelevant inthe context of field conditions.
  • “What Device?”
  • Usability“If it doesn’t work in the field……then it doesn’t work”.
  • ScalabilitySmall pilots are often successful…but they seldom scale up to widerimplementations
  • Scalability So….Your solution worked!Can your solution expand to additionallocations?Hint: Consider “Cloud”-based Softwareas a Service” (SaaS) solutions.
  • Additional Considerations Before You BeginConnectivity: not available  availablePower availability: low (car battery/solar)  highData transfer method: USB  SMS  GPRS  NetworkData quality: not important  importantSurvey structure: simple  complex (branching)Data Privacy and Security: low  high
  • mHealth and the CHWGoogle Groups: ICT4CHWict4chw@go​oglegroups​.com Moderated by Dr. Neal Lesh of D-Tree
  • SixBlue DataDavid Isaak – Mobile Technology