CORE Group 2011 SixBlue DataPresentation Transcript
How Do Community Workers Feel about mHealth? CORE Group Spring Session 2011
Mali Bolivia YemenEl Salvador Armenia SudanGuatemala Haiti UgandaEgypt Mozambique VietnamJordan Mali PhilippinesBangladesh Pakistan MyanmarMalawi Tajikistan GuineaAfghanistan West Bank
Awaiting Data Input – Haiti (Save the Children USA)
Survey Coordinator – Bolivia (Save the Children USA)
Microfinance Registries – Myanmar (Save UK)
Laptop NetbookPDA The Tools Cell Phones
Because it is everywhere…
Start with the end-user in mind.How can mobile technology help them do what they’re already doing?- Adam Slote Chief Health Advisor, USAID Global Health, GH Mini U, October 2010
“People dont want to have apps which solve what YOU think are problemsThey want apps which solves what THEY think is a problem.”- Christopher Kusek (@CXI), retweeted by Ed Jezierski (@edjez) 3 May 2011
The UsersPhoto: CommCare – Futures Group, 18 Dec 2009
Each technology deployment has unique characteristics and needs.
The solution must be carefully thought out.It must be inclusive of all stakeholders. • Donor • Program • M&E • IT • Field Staff • CHW • Beneficiary
Fight the urge to push thesolution without input of allstakeholders.
The solution must satisfy the program need.But, it must work in the hands of the User.
It’s not about technology… it’s about People.
Afghanistan March 2011
Technology is becoming easy...Problems can be solved - they are technical!
The Challenge is:Point of interaction between user and beneficiary
How should I begin?
Technology Solution CriteriaFunctionality - What can it do?Usability - Can it be used?Scalability – Can it be used on a wider scale?
Functionality1st – clearly understand your “What”•Program and intervention needs.•M&E indicators(Results Framework)
FunctionalityThe “What” always precedes the “How”(The “How” is the technology “Solution”)
Functionality Technology serves your “What”… …not the other way around.Resist forcing your “What” to fit the “How”.
UsabilityTechnology always works in the lab andduring training……it can quickly become irrelevant inthe context of field conditions.
Usability“If it doesn’t work in the field……then it doesn’t work”.
ScalabilitySmall pilots are often successful…but they seldom scale up to widerimplementations
Scalability So….Your solution worked!Can your solution expand to additionallocations?Hint: Consider “Cloud”-based Softwareas a Service” (SaaS) solutions.
Additional Considerations Before You BeginConnectivity: not available availablePower availability: low (car battery/solar) highData transfer method: USB SMS GPRS NetworkData quality: not important importantSurvey structure: simple complex (branching)Data Privacy and Security: low high
mHealth and the CHWGoogle Groups: ICT4CHWict4chw@googlegroups.com Moderated by Dr. Neal Lesh of D-Tree
SixBlue DataDavid Isaak – Mobile Technology http://www.sixbluedata.com http://www.sixbluedata.com firstname.lastname@example.org