CORE Group 2011 - SixBlue Data

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user focus of mobile technology for Health

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CORE Group 2011 - SixBlue Data

  1. 1. How Do Community Workers Feel about mHealth?CORE Group Spring Session 2011<br />
  2. 2.
  3. 3. Awaiting Data Input – Haiti (Save the Children USA)<br />
  4. 4. Survey Coordinator – Bolivia (Save the Children USA)<br />
  5. 5. Microfinance Registries – Myanmar (Save UK)<br />
  6. 6. Laptop<br />Netbook<br />PDA<br />The Tools<br />Cell Phones<br />
  7. 7. Because it is everywhere…<br />
  8. 8. Start with the end-user in mind.  <br />How can mobile technology help them do what they’re already doing?<br /> - Adam Slote Chief Health Advisor, USAID Global Health, GH Mini U, October 2010<br />
  9. 9. The Users<br />
  10. 10. “People don't want to have apps which solve what YOU think are problems<br />They want apps which solves what THEY think is a problem.”<br />- Christopher Kusek (@CXI), retweeted by Ed Jezierski (@edjez) 3 May 2011<br />
  11. 11. The Users<br />Photo: CommCare – Futures Group, 18 Dec 2009<br />
  12. 12. Each technology deployment has unique characteristics and needs.<br />
  13. 13. The solution must be carefully thought out.<br />It must be inclusive of all stakeholders.<br /><ul><li>Donor
  14. 14. Program
  15. 15. M&E
  16. 16. IT
  17. 17. Field Staff
  18. 18. CHW
  19. 19. Beneficiary</li></li></ul><li>Fight the urge to push the solution without input of all stakeholders.<br />
  20. 20. The solution must satisfy the program need.<br />But, it must work in the hands of the User.<br />
  21. 21. It’s not about technology…<br />it’s about People.<br />
  22. 22. Afghanistan March 2011<br />
  23. 23. Technology is becoming easy...<br />Problems can be solved - they are technical!<br />
  24. 24. The Challenge is:<br />Point of interaction between user and beneficiary<br />
  25. 25. How should I begin?<br />
  26. 26. Technology Solution Criteria<br />Functionality - What can it do?<br />Usability - Can it be used?<br />Scalability – Can it be used on a wider scale? <br />
  27. 27. Functionality<br />1st – clearly understand your “What” <br /><ul><li>Program and intervention needs.
  28. 28. M&E indicators(Results Framework)</li></li></ul><li>Functionality<br />The “What” always precedes the “How” <br />(The “How” is the technology “Solution”)<br />
  29. 29. Functionality<br />Technology serves your “What”…<br />…not the other way around.<br />Resist forcing your “What” to fit the “How”.<br />
  30. 30. Usability<br />Technology always works in the lab and during training… <br />…it can quickly become irrelevant in the context of field conditions.<br />
  31. 31. “What Device?”<br />
  32. 32. Usability<br />“If it doesn’t work in the field…<br />…then it doesn’t work”.<br />
  33. 33. Scalability<br />Small pilots are often successful… <br />but they seldom scale up to wider implementations<br />
  34. 34. Scalability<br />So….Your solution worked!<br />Can your solution expand to additional locations?<br />Hint: Consider “Cloud”-based Software as a Service” (SaaS) solutions.<br />
  35. 35. Additional Considerations Before You Begin<br />Connectivity: not available  available<br />Power availability: low (car battery/solar)  high<br />Data transfer method: USB  SMS  GPRS  Network<br />Data quality: not important  important<br />Survey structure: simple  complex (branching)<br />Data Privacy and Security: low  high<br />
  36. 36. mHealth and the CHW<br />Google Groups: ICT4CHW<br />ict4chw@go​oglegroups​.com<br />Moderated by Dr. Neal Lesh of D-Tree<br />

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