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The University in your pocket: opening access to learning and support


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The University in your pocket: opening access to learning and support

  1. 1. The University in your pocket: opening access to learning and support <ul><li>Julie Usher </li></ul><ul><li>The University of Northampton </li></ul><ul><li>Blackboard Users’ Conference, 5 th Jan 2012 </li></ul>
  2. 2. Drivers <ul><li>Why mobile? </li></ul><ul><ul><li>Strategic planning and pedagogy </li></ul></ul><ul><ul><li>Marketing </li></ul></ul><ul><ul><li>Demand </li></ul></ul>
  3. 3. Anticipated challenges to openness (pt 1) <ul><li>Why not? </li></ul><ul><ul><li>“ not everyone has a smartphone” </li></ul></ul><ul><ul><li>“ not everyone can ‘do’ mobile learning” </li></ul></ul>
  4. 4. Challenges or opportunities? <ul><li>Inclusion </li></ul><ul><ul><li>Device provision </li></ul></ul><ul><ul><li>Wireless campus </li></ul></ul><ul><ul><li>Mi-fi units </li></ul></ul>
  5. 5. Challenges or opportunities? <ul><li>Accessibility </li></ul><ul><ul><li>Choice </li></ul></ul><ul><ul><li>Personalisation </li></ul></ul><ul><ul><li>Control </li></ul></ul><ul><li>Usability and skills gaps </li></ul><ul><ul><li>Training and support </li></ul></ul>
  6. 6. What are the needs? <ul><li>Different audiences (students, staff, prospects) </li></ul><ul><li>What’s possible? </li></ul>
  7. 7. Anticipated challenges to openness (pt 2) <ul><li>Where’s the data? </li></ul>
  8. 8. Creating a ‘one stop shop’ Web team and CIS Marketing Library systems LearnTech
  9. 9. Is it working? Measuring success Analytics: 1000 downloads one week after launch >3000 downloads after one month 6575 downloads to date 5 months from purchase to deployment Most popular link was timetables with 21,686 hits in the first month
  10. 10. Measuring success: what they said <ul><li>Twitter (#iNorthampton) </li></ul><ul><li>Email </li></ul><ul><li>Blog </li></ul><ul><li>Spot surveys </li></ul><ul><li>Focus groups </li></ul><ul><li>Pilots </li></ul>Get the @UniNorthants app immediately! Dream!! @UniNorthants has an app!! This is tres exciting! I'm actually having a physical reaction I am that excited. Will make life so much easier! @UniNorthants now have their own app. Snazzy. Am not tryna gas but thank God for the Northampton app because now I left my timetable at home, I would have been lost. Bloody good idea!
  11. 11. Other challenges <ul><li>Project convergence (all under one roof.....where possible) </li></ul><ul><li>Skills gaps </li></ul><ul><li>Working within different time zones </li></ul><ul><li>Challenging platforms (Blackberry) </li></ul>
  12. 12. Top five tips <ul><li>Identify needs (and decide which ones you can meet) </li></ul><ul><li>Bring together a project team with range of experience. </li></ul><ul><li>Find a provider who can satisfy the immediate need and provide extensions for the future (SDKs). </li></ul><ul><li>The app stores are your friends (?) </li></ul><ul><li>Stay in the loop </li></ul>
  13. 13. Next Steps <ul><li>Kaizen... </li></ul><ul><ul><li>Piloting the mobile VLE </li></ul></ul><ul><ul><li>SDK developments and extensions </li></ul></ul><ul><ul><li>Strategies for engagement (bribery etc.) </li></ul></ul><ul><ul><li>Investigating support models </li></ul></ul><ul><ul><li>iNorthampton phase 2 </li></ul></ul>
  14. 14. Questions? <ul><li>Contact details: </li></ul><ul><li>Julie Usher </li></ul><ul><li>@jules_u </li></ul><ul><li>[email_address] </li></ul>
  15. 15. References etc. <ul><li>Useful links </li></ul><ul><li>More about the iNorthampton project: </li></ul><ul><li>Guidelines on accessibility for the mobile web: http ://   </li></ul><ul><li>TechDis on mobile learning: http:// </li></ul><ul><li>Traxler, J. (2010) “Students and mobile devices.” ALT-J Research in Learning Technology [online] 18.2, p149-160. Available from: http:// [Accessed 3 rd January 2012] </li></ul><ul><li>More info on JADU MyAPI (presentation by Steve Martin): </li></ul><ul><li>Image credits </li></ul><ul><li>Photography by Rob Farmer, University of Northampton </li></ul><ul><li>3d characters from http:// </li></ul>