The adventures of LASSIE: Libraries and Social Software Dr Jane Secker Centre for Learning Technology London School of Economics and Political Science Manchester Metropolitan University 13 th November 2008
Outline of talk
Based on findings from the LASSIE project
What is web 2.0 & Library 2.0?
A snapshot of library activity related to web 2.0 technologies including:
Lessons from LASSIE – IL and web 2.0
Issues to consider for libraries
Libraries and social software in education
Nine month project funded by University of London’s Centre for Distance Education
Several project partners
Literature review to provide a snapshot of activity
Five case studies to explore different technologies
Lassie filming on location in Florida. Photo courtesy State Archive of Florida
The LASSIE literature review
Covered three main areas:
Libraries and social software (or web 2.0 developments)
Libraries as a social space
Current issues supporting distance learners
Available on the project website, in LSE Research Online, published in Program…
What is web 1.0?
Web 1.0 - the user as a consumer
Web editors created content
Communication via e-mail
Software on PC
What is Web 2.0
Using web as a platform for
User generated content- blogs, wikis, social networks
Some features of web 2.0
Services rather than software
Hosted remotely / not locally
Social interaction and communication
Inclusion of ‘user generated content’
Syndication / feed enabled
Easy to use….
What is Library 2.0? From Michael Habib’s Flickr site (Licensed under Creative Commons): http://www.flickr.com/photo_zoom.gne?id=222296001&size=o
How are librarians responding?
With enthusiasm and experimentation!
Lots of examples of practical applications
UK still someway behind the US
Staff development an issue
Some librarians have seen it as a threat, bandwagon, something to be ignored
JISC currently exploring this area with the TILE project
RSS / news feeds
Phil Bradley argues RSS underlies web 2.0
A new way of reading the web
Content brought to you via a reader or aggregator
Great for keeping up to date
Content can be re-used elsewhere
The BBC have an excellent overview of what RSS is and how it works
LSE’s training portal
RSS from a blog RSS from a database
Web 2.0 library catalogues
User reviews and ratings
Tagging of items
Using loan data to make recommendations
RSS capability for example to generate new book lists
All linked to overall trend to make library catalogues meet user’s expectations (largely based their use of Amazon)
Hennepin County Library
University of Huddersfield
Libraries and blogging
Libraries and librarians are starting to embrace blogging
Increasingly blogs used for Library news – can target specific audiences
LASSIE blog invaluable for reflection, comments, news
Requires a more informal written approach?
Madison-Jefferson County Public library blog
Blogging in FE Libraries
Worcester: ILS Matters
Libraries and social bookmarking
Sites like delicious allow users to share / access their bookmarks
Excellent for resource sharing
Several libraries have developed their own social bookmarking tools
Several libraries using delicious to maintain lists of internet resources
Flexible, portable, customisable
LSE’s delicious pages
Using delicious in teaching
Libraries and social networking
OCLC report suggested libraries didn’t have a role to play in social networking
Despite this relatively high usage of sites such as Facebook by librarians
Groups used for professional networking
Pages can be created by organisations
Many library related applications in Facebook
The jury is still out!
Library pages in Facebook
University of Warwick – a case study
Library links provide subject specific information for library users
RSS feed from library blog to keep page looking fresh
Various library related applications on the page including a customised catalogue search
They don’t send out too many updates to fans – only really important things
Got help and advice from other librarians when setting up the page - experiment rather than spend lots of time planning a Facebook page
Facebook survey: October 2008
Carried out a short survey to find out why libraries were using Facebook
Results showed largely experimental although some libraries now have over 500 fans!
Many library related applications can be added to Facebook pages
A good way to promote events and keep users up to date
Adding RSS feeds to page and using blogs also popular
Findings slightly at odds with recent JISC survey of senior librarians
Other useful web 2.0 tools
SlideShare – share your powerpoints
Flickr –find images you can use under a creative commons licence
You Tube – liven up teaching sessions!
Google Reader or another feed reader to keep up to date with blogs and other sites with RSS
Library Thing being used by some libraries to manage reading lists
What are our students doing?
Knowledge of web 2.0 as a concept is pretty much non-existent
Some are using RSS feeds, but in my experience not many
They are using Facebook, You Tube, photo sharing websites etc.
But they are still not being discerning about the web
Lessons from LASSIE
Social software has the potential to reach out to users in new ways
Libraries and librarians need to continue to experiment with emerging technologies
Currently real enthusiasm and innovation in the library community!
Way ahead not clear but social software is important and not just a passing fad
Social software has lots of potential in the area of information literacy teaching
Web 2.0 and Information Literacy
Many of the tools we have seen assist:
Edited by Peter Godwin and Jo Parker. Facet, 2008
Integrating web 2.0 into IL
Digital Literacy Programme
RSS feeds, blogging, social bookmarking, iGoogle
IL course for University of London distance learners at LSE in Moodle
Going beyond Google, delicious
IL programme for PhD students taught over 6 weeks
RSS feeds, iGoogle, social bookmarking
Questions and issues
Can libraries / librarians ignore web 2.0 technologies and survive?
Do you think Library 2.0 is just hype?
Which technologies really do help make librarians do their jobs better?
How do we cope with the challenges these new technologies present – including the staff development issues?
Is there a role for library schools?
Thanks for listening! Jane Secker [email_address] Further reading Godwin, P and Parker, J. (2008) Information Literacy Meets Library 2.0. Facet Publishing. LASSIE blog: http://elearning.lse.ac.uk/blogs/socialsoftware/ Bookmarks in: http://www.delicious.com/lse_lassie/