Accountability for performance starts with the individual - but can be amplified and reinforced when managers, team supervisors and senior executives also hold themselves and their colleagues accountable for their own behaviours. So, they have a choice between condoning and colluding with below the line behaviours, or challenging it and instead recognising and acknowledging above the line behaviours.

1. Holding
yourself
and
others
accountable
The
Line
Above
the
Line
Behaviours
Below
the
Line
Behaviours
Virtuous
Circle
Vicious
Cycle
Keep
Doing
It
NSW
Do
It
Own
It
See
It
Solve
It
Finger
Point
&
Blame
Wait
&
See
Tell
Me
What
to
Do
Cover
Your
Ass
It’s
Not
My
Job
Ignore
&
Deny