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© 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V.
© 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V.
2015 Administrative Hiring
and Compensation Trends
© 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V.
2015 Outlook in the U.S.
 Average increase for starting salaries across the
administrative field will be 3.4%
 Compensation for some positions is expected to exceed
the national average:
HR Assistant Customer Service
Representative
+4.3% +4.2% +4.1%
Senior Executive
Assistant
© 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V.
2015 Outlook in Canada
 Average increase for starting salaries across the
administrative field will be 3.3%
 Compensation for some positions is expected to exceed the
national average:
Customer Service
Manager
HR Assistant
+4.1% +4.0% +4.0%
Senior Executive
Assistant
© 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V.
Employers Often Will Pay More For:
Ability to speak
multiple languages
Microsoft Office
Specialist certification
Certified
Administrative
Professional
designation
U.S.: Add up to 6%
Canada: Add up to 6%
U.S.: Add up to 8%
Canada: Add up to 10%
U.S.: Add up to 12%
Canada: Add up to 15%
© 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V.
5 Hiring Trends
1. Competition is heating up for the best talent.
2. Employers are seeking experienced executive
and administrative assistants, customer service
professionals and HR staff.
3. Industries such as healthcare, real estate,
construction and manufacturing are hiring.
4. Employers are increasing salaries, benefits and
perks to secure and retain the best workers.
5. Firms are opting for temporary-to-full-time
arrangements to assess fit for the job and
corporate culture.
© 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V.
Skills and Attributes Sought
Communication
strength Technical skills Initiative
Industry experience Professionalism
© 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V.
The OfficeTeam Salary Center
Your one-stop resource for
current hiring and
compensation trends:
officeteam.com/salary-center
© 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V.
© 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V.
2015 Administrative Hiring
and Compensation Trends
officeteam.com

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2015 Administrative Hiring and Compensation Trends

  • 1. © 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V. © 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V. 2015 Administrative Hiring and Compensation Trends
  • 2. © 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V. 2015 Outlook in the U.S.  Average increase for starting salaries across the administrative field will be 3.4%  Compensation for some positions is expected to exceed the national average: HR Assistant Customer Service Representative +4.3% +4.2% +4.1% Senior Executive Assistant
  • 3. © 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V. 2015 Outlook in Canada  Average increase for starting salaries across the administrative field will be 3.3%  Compensation for some positions is expected to exceed the national average: Customer Service Manager HR Assistant +4.1% +4.0% +4.0% Senior Executive Assistant
  • 4. © 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V. Employers Often Will Pay More For: Ability to speak multiple languages Microsoft Office Specialist certification Certified Administrative Professional designation U.S.: Add up to 6% Canada: Add up to 6% U.S.: Add up to 8% Canada: Add up to 10% U.S.: Add up to 12% Canada: Add up to 15%
  • 5. © 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V. 5 Hiring Trends 1. Competition is heating up for the best talent. 2. Employers are seeking experienced executive and administrative assistants, customer service professionals and HR staff. 3. Industries such as healthcare, real estate, construction and manufacturing are hiring. 4. Employers are increasing salaries, benefits and perks to secure and retain the best workers. 5. Firms are opting for temporary-to-full-time arrangements to assess fit for the job and corporate culture.
  • 6. © 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V. Skills and Attributes Sought Communication strength Technical skills Initiative Industry experience Professionalism
  • 7. © 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V. The OfficeTeam Salary Center Your one-stop resource for current hiring and compensation trends: officeteam.com/salary-center
  • 8. © 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V. © 2014 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/D/V. 2015 Administrative Hiring and Compensation Trends officeteam.com

Editor's Notes

  1. [NOTE TO SPEAKER: INTRODUCE YOURSELF AND EXPLAIN WHAT YOU DO.] I’m pleased to join you today from OfficeTeam. I’d like to speak with you this [morning/afternoon] about current compensation trends for administrative and office support professionals. Our findings are based on research we conducted for the OfficeTeam 2015 Salary Guide.