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„Understand Your Business“ 
„Commercialize Your Business“ 
„Innovate Your Business, Now“ 
we develop business models | we build companies | we change markets 
Richard Diks Cristina Araujo Qeis Kamran Bernd Michler Susi Andriani Tobias Weihofen 
Alexander Kotov Sebastian Weipert 
last update: 8th Dec 2014 
„… from Entrepreneurs and Intrapreneurs for 
Entrepreneurs, Start-Ups and established companies …“
About | Richard Diks 
„ … Richard Diks is a business leader and innovator in entrepreneurial markets, specialized in management consulting of established businesses and new 
businesses in the area of business transformation, entrepreneurship and modern sales plays. He has built up RDEC in Munich with nearly 100 
customers in the last 3 years with 12 core team members and 30+ individuals in RDEC’s inner subject-matter-expert-network. With RDEC Richard 
Diks sets the focus on enterprise businesses within complex, inter-cultural and business growth challenges …" 
Profile 
CEO, RDEC, Munich — 2011 – Present: At Richard Diks | Entrepreneurial Consulting (RDEC), Richard Diks 
set the focus to a new organizational structure of self adaption and natural growth based on personal 
motivation and business model of each individual in context of RDEC’s business vision and target audiences 
in usage of RDEC’s business innovation framework as competitive advantage and core value proposition. 
Actually, Richard Diks is working on resilience and scalability of RDEC’s organization within an growth 
strategy in Germany and around Europe. 
Strategic Sales, Microsoft, Munich — 2007 – 2011: At Microsoft, Richard Diks had individual sales and 
business development roles in strategic positions as business leader in regional and international 
opportunities with responsibility to develop new markets for existing and new products as well as support in 
Microsoft’s corporate strategy and business change from a products- to services-company. Richard Diks 
led a unique change-management project within enterprise sales organization at Microsoft for faster 
customer communication and business change adaption to set up agile organizations. 
Strategic Sales, IBM, Munich — 2003 – 2007: At IBM, Richard Diks led a sales specialist team as Territory 
Account Manager in highly competitive markets in Germany. Here, Richard Diks achieved honored business 
results with exponential growth rates in information technology software markets by individual sales 
strategies and tactics in SAP middleware business. Within this project, he supported IBM organizations as 
world-wide-role-model for best-practices in established and new markets in Germany and Europe. 
Project Management, IBM, Munich — 2000 – 2003: At IBM, Richard Diks had the responsibility to lead a 
database migration team in Europe to set up database migration prototypes in financial services sector and 
support strategic sales organization to set up new business opportunities for successful database 
migration projects and new information technology opportunities. 
Education 
• Institution of Personal Development in Munich, MZE — Master in Personal Energy Management, 2012 
• University of St. Gallen, HSG — Executive Master of Business Engineering, 2011 
• Duale Hochschule Baden-Würtemberg, DHBW — Diploma Engineer in Information Technology, 2000 
page 02 | 19
Innovation | constructive destruction 
„ Changes we experience in business, we experience in private life, too: Innovation and it’s consequences “ 
„In a few hundred years, when the history of our time will be 
written from a long-term perspective, it is likely that the most 
important event historians will see is not technology, not the 
Internet, not e-commerce. It is an unprecendented change in the 
human condition. For the first literally - substantial and rapidly 
growing numbers of people have choices. For the first time, 
they will have to manage themselves. And society is totally 
unprepared for it.“(Peter Drucker) 
page 03 | 19
Innovation | Germany 
„ … can Product Innovation outpace Business Model Innovation in long-term? …" 
Innovation Culture 
Innovations marketed Innovations Created 
Innovation Types 
Source: Global Entrepreneurship Report 2013 | Harvard Business Review: 
https://hbr.org/2014/05/why-germany-dominates-the-u-s-in-innovation/ 
Courage 
Know-How 
Successfactors in 
๏ companies 
๏ markets 
page 04 | 19 
Money 
Products Process 
Business 
Model 
Organisation 
High Potential High Potential Potential
It always starts with an idea 
„ … new ideas are great, but these have to be realized, too …" 
page 05 | 19
Journey of Your Business 
„ … various challenges follow on with Your Business Creation …" 
Understand Your business 
Setup / Start Your Business (Innovation) 
Commercialize Your business 
Innovate / Improve 
Your business 
Understand Your customer / 
Business Model Innovation 
Definition of Vision, Innovation, Product / Service 
Right team to make the difference 
Simplify functionality by design 
Your 3rd customer 
Communication internal / Information Channels (external) 
Customer Experience Management 
Quality of Service 
Agility / Time to Market 
Your first customer 
Know / Hold / Use Your Energy 
IT-Infrastruture for Efficiency 
Processes to Scale & Outsource 
Your 2nd customer 
Your next customers 
time / maturity 
Understand Yourself and cultural environment 
Entrepreneur / 
Intrapreneur Start-Up Established 
page 06 | 19
Diamond model | Business Innovation Framework 
„ … Innovation has be managed end to end for successful implemented business innovation …“ 
Start Your journey 
Innovation Layer 
Goals / results 
opening for perspectives 
Human Layer 
focus & learn 
Business Layer 
time | trust 
complexity 
1 - Business Innovation Assessment 
Visualize Situation | Structure Challenge | 
Vision | Customer Centric Model | 
Contextuality | Autenticity | Definition of Task | 
Goal Statement | Milestones for Execution | 
Kreativ Raum: RDEC Assessment Paper | 
Report 
2 - Business Innovation Strategy 
holistic business innovation analysis: impact, 
ressources, interdependencies, priority(ies), 
recommendations | „real“ challenges | complexity 
assessement | bridging vision to business model to 
execution | Contextuality | Authenticity |Design | 
business case | RDEC Collaboration | Sales Plays: 
RDEC Stakeholder Poster 
4 - Organizational Rollout 
Cultural Change | Process Implementation and 
Harmonization | Contextuality | Authenticity | 
Design | Agility | Establish Train the Trainers 
Model | RDEC Monitoring | Holistic Change 
Management Model | Team Development | 
Personality Coaching: New Business Unit | 
Business Change 
3 - Business Innovation Prototype(s) 
SCRUMed project | 4 - 8 weeks in execution | prepare center of 
gravity | external communication setup | Agility | Contextuality | 
Authenticity | Design | build interdisciplinary team | Team 
Development | Personality Coaching | RDEC Agile | cultural 
change | business result oriented: Collateral Package | Market 
Entrance Prototype 
Published by: Richard Diks 
page 07 | 19
IYB2.0 | Business Innovation Framework 
„ … see the big picture and execute by our diamond model …“ 
Published by: Richard Diks 
Challenge 
Definition / Image of TASK 
Idea 
Business Model 
+ IYB extensions 
Think out of the Box Bring everything context 
and develop Your Sales Strategy 
IYB2.0 
Field Preparation 
Prototype 
Roll-out 
SCRUMed | Implicit Change | 
Sales Plays | Sales Waves | 
SMART Strategy | Design | Agility 
| Authenticity | Contextuality | 
RDEC Infrastructure - Agile, 
Collaboration and CRM| Train the 
Trainers | Impact | Sustainable 
Design Thinking | Innovation 
Scouting | Innovation 
Management 
Big Picture | Vision | Potentials | 
Situation | Problem | Objective | 
Risks | Goals 
Holistic | Cutomer Centric | 
Contextuality | Design | Authenticity | 
Business Relevance | 
History Connect | USPs | Unfair 
Advantages | Core Competencies | 
Barriers | Assets | Capacities | 
Business Case | Business Innovation 
DNA | Sales Plays | Sustainable | 
Center of Gravity 
page 07 | 19
Business Innovation | Successfactors 
„ … Innovation needs preparation and guidance for successful implementation …“ 
Train the Trainers 
Enable Growth 
Reduce Risk 
Improve time to market 
page 09 | 19
Richard Diks | Entrepreneurial Consulting (RDEC) 
we develop business models. we build companies. we create and change markets. 
As Richard Diks | Entrepreneurial Consulting, briefly RDEC, we understand us as platform 
from and for experts - from Entrepreneurs and Intrapreneurs for Entrepreneurs, Start-Ups 
und established companies in the Enterprise business area. 
By our Business-Innovation framework composed of IYB2.0 and Diamond-Model we invest our 
expertise sustainably and agile unsere for target and result oriented success in business by 
innovation in companies and at customers with focus on Business Transformation, 
Entrepreneurship und Modern Sales Play. 
Our integrated services portfolio stretches from Entrepreneurial Enablement composed of 
individual coachings, workshops, lectures, webinars and articles to Entrepreneurial Consulting 
for management consulting in context of our Business-Innovation framework to individual 
Entrepreneurial Management with Interims-Management mandates for building up businesses 
and business-units, plus assuming responsibility for extraordinary management challenges - 
finally supported by our Entrepreneurial Services Plattform to increase productivity based on 
support services in design, communication, hardware and software and financial, legal and tax 
issues. 
In and from Munich, in Bavaria, in Germany, in Europa and worldwide independent from 
culture, nationality and religion. 
Cristina Araujo Qeis Kamran Bernd Michler Susi Andriani Tobias Weihofen Richard Diks 
Alexander Kotov Sebastian Weipert 
page 10 | 19 
„ … join our community to work together and grow together …“
Richard Diks | Entrepreneurial Consulting (RDEC) 
DE - 80992 München Agnes-Pockels-Bogen 1 
mail@richarddiks.com | www.richarddiks.com 
Our services 
๏ Entrepreneurial Enablement 
๏ Entrepreneurial Consulting 
๏ Entrepreneurial Management 
๏ Entrepreneurial Services Platform 
๏ understanding as platform 
๏ acting successful since 2011 
๏ by own Business-Innovation framework 
๏ with 100+ customer touchpoints today 
๏ for Entrepreneurs, Start-Ups and established companies 
๏ focusing on Innovation and it’s operational sales excellence 
๏ in Germany, Europa and worldwide independent from culture, nationality and religion. 
page 11 | 19 
„ … join our community to work together and grow together …“ 
Cristina Araujo Qeis Kamran Bernd Michler Susi Andriani Tobias Weihofen Richard Diks 
Alexander Kotov Sebastian Weipert
Initiatives 
„ … we integrate actual market and technology trends into community and services …" 
Re-Think Your Company - The business world gets more complex by global communication, new and faster evolving 
technologies plus more disruption and over-saturation in markets. Classic management techniques and experiences 
are often over-whelmed to find new ideas quickly and realize fast adaptation within established companies in the 
Enterprise business area. New Thinking of model-based-management in context of agile change management and 
customer orientation brings new best practices to focus on the right challenge within the right context. 
Cloud Business Transformation - By increasing digitalization of our industry, living and culture more and more data 
will be generated. Consumers and information workers are asking for new solutions to be more productive with 
friends, colleagues and customers. New business models are created by new start-ups with challenging effects of 
data security, confidentiality and volatility on established businesses in the Enterprise area. Individual concepts needed 
for data storing, harmonization and transformation for business enablement and activation within end-to-end 
realization. 
Industry 4.0 - Manufacturing and automotive industry in Germany have long-year tradition with aspects of high quality 
and long-term persistence. New technologies and concepts like rapid-prototyping and componentization will challenge 
classic industries with faster production and flexibility of products and components. New Business Model Innovation 
will disrupt home markets and new markets with challenging impacts on established businesses in the Enterprise 
business area by new arising start-ups. 
Smart Cities - Today, cities are evolving to mega-cities and giga-cities with challenges to handle un-controlled growth 
of new citizens and its consequences to pollution, traffic and human living. Cities are evolving more to platforms for 
its in indirect customers (their citizens) and direct customers to manage long-term financials. Vision creation and 
business model innovation help to understand the interdependencies between critical elements and bring the core 
discussion to new abstraction layer to follow-up with concrete objectives for targeted expectation management of its 
customers. 
Social Entrepreneurship - Paradigm shift in human living and sustainability plus lack of resources creates new ideas 
and movements outside of traditional businesses like complementary currencies to save regionality and tradition or 
alternative concepts in agriculture, shopping and food. Business Model Innovation can help here set the right 
interdependencies between critical elements and develop the right contextual view to realize new kind of business 
within old economy or disrupt it by new economic rules. 
page 12 | 19
Our Entrepreneurial Services 
„ … our integrated services portfolio stretches from …" 
๏ Entrepreneurial Enablement - we like to enable the Entrepreneur and 
Intrapreneur within his business challenges with individual business, 
personal and innovation coachings | workshops, trainings and seminars | 
lectures | webinars and articles 
๏ Enterpreneurial Consulting - we like to consult Entrepreneurial Teams in Start- 
Ups and established companies by our Business-Innovation framework with the 
goal to improve time to market of innovation, enable growth with target and 
result oriented output, reduce risk by our agile business innovation prototypes 
and train the trainer within interdiscplinary teams composed of individuals of 
the company. 
๏ Entrepreneurial Management - with Interims-Management mandates for 
building up businesses and business-units, plus assuming responsibility for 
extraordinary management challenges by operational excellence with our 
Business-Innovation framework with 6 to 12 months at your site 
๏ Entrepreneurial Services Platform - we like to increase productivity based on 
support services in design, communication, hardware and software and 
financial, legal and tax issues for our community and within our Entrepreneurial 
Consulting and Management services 
page 13 | 19
Products 
„ … we differ from Strategy Development to Execution modeling and realization …" 
๏ Performance Activation - for Performance Management, Business Activation and 
Performance Activation has to be set up before in the right business context. By our Business Innovation 
Assessments we set up business innovation context correctyl by specific authenticity, business design and 
necessary agilty aspects to follow-up with agile Business Innovation Market prototypes to realize Your individual 
performance activation. 
๏ Business Innovation Strategy | Stakeholder Poster - by integration of 
customer’s or specific business challenges end-to-end on one large canvas to discuss from an holistic standpoint 
with management team and board of directors actual business situation, challenges and necessary objectives for 
business solutions and next steps. 
๏ Entrepreneurial Toolkit - V1.5 - Highly Interactive fullday „Business Model Innovation“ 
workshop based on business model generation and business model canvas within your company and team to 
structure your business, innovations and ideas for preparation and implementation in individual and targeted 
sales scenarios with IYB extensions. 
๏ Move On - after a Goto-Market Strategy, we evaluate your target market and escort your business abroad 
to European countries, USA, Brazil and to Germany. 
page 14 | 19 
Business Innovation Canvas @ customer: Business Unit - Storage 
we develop business models. we build companies. we change markets. 
Vision Statement 
“I like to have a scalable and responsive organisation to execute my 
business in sustainable way.” (Bernd Michler) 
Business Capacities 
Business Innovation DNA: IBM Tivoli Storage Manager, Good 
Reputation to IBM, Technical Deep Dive (Residencies) 
Business Healthiness | Average revenue overall: EUR 2 Mio 
| Average growth overall: 19% 
| Average growth consulting: 42,3% 
| Business Majority: 59% with Top 10 
| Business Rythm: Q4 
Business Margins | Profit Contribution (per month): not available 
| Profit-revenue-ratio (in %): 24% 
Burnrate | New Services (in EUR): not available 
| New Services (in months): not available 
| No Business (in months): not available 
Document Name: Business Innovation Canvas 
Client and Business Area: Empalis | Business Unit Storage 
Purpose: Business Scalability Architecture 
Methodology: Innovate Your Business 2.0 | SCRUMed 
Author: RDEC v1.2 (release 1.1) 
Document created on: 09.04.2014 | last update: 16.04.2014 
Sales Execution today Target Business Innovation Architecture 
Big Picture | value of Sales Plays 
• Sales Play “TSM Service” as business platform based on product lifecycle ot TSM 
• Sales Play “Butterfly” for Big Deals to build-up business relationship and longterm 
• Sales Play “TSM Trainings” to offer proactive Trainings to customers based on 
customer maturity and TSM lifecycle at customer out of Sales Play “TSM Services” 
• Sales Play “Security” to upsell existing TSM customer base on customer maturity 
Benefits of Sales Plays | overall 
• streamlined customer centric Sales Process supported by Business Analytics and 
• existing resources work togehter on customer centric challenges 
• Improved customer process for services 
• Improved Sales Funnel Planning and execution 
• Adress full “Late Majority and Leggards” in Information Diffusion Model 
• Defined new simple business model for Business Unit Storage with focus 
• Improve the Innovation Persona Maturity a little bit 
• TSM-Services (Upgrade, Healthcheck, Migrate, etc.) will be offered dependent on 
• Ressources get individual Roles & Responsiblities dependent on lifecycle status 
• Trainings, 3rd parties and tools get integrated dependent on lifecycle status 
• Sales Play can be offered dedicated to Channels or to direct customers 
• Sales Play can be extended if neccessary 
• it should realized in iterations to realize smooth integration into organization 
• we suggest “Tivoli Rad” for common communication of Sales Plays 
• Butterfly is new hollistic Sales approach of IBM to sell hardware, software, services 
• Sales Play is separated into 3 stages: Free event to get awareness, Business 
Assessment with Butterfly Canvas for fixed price and a project by time and material 
• Sales Play needs people with T-skills for positioning and realization of Business 
• Sales Play well be supported with individual web presence, Customer Awareness 
event and customer communication document (Presentation, flyer and whitepaper) 
• Sales Play is for end-customer scenarios only today 
• it should realized straight forward starting with 3 to 5 pilot customers 
• we suggest a agile based project to reduce risk and establish fast growth 
Issues 
and customer maturity model 
business for Business Unit 
and TSM lifecycle at customer 
prediction 
TSM Services | Sales Plays 
customer maturity and TSM lifecycle 
Butterfly | Sales Plays 
Assessment 
Infrastructure Issues 
• Business prediction / planning with cleansed data missing 
• CRM platform missing 
• Multichannel Sales concepts missing 
• overlapping business models | not enough synergys 
• E-Mail used as communication platform to organize business 
Operational Issues 
• Business goals shortterm & longterm missing 
• Strong adhoc business with Bernd Michler in strong dependency 
• Awareness events adhoc and opportunity based 
• addressing whole market potential means new hiring 
• Existing know-how in consultant’s brains - not in workflows and processes 
• 85% of new business leads coming from customer on site 
• Lots of internal discussion (ping-pong) with new / non-established opportunities 
• Rythm of business is too close to Q4 | risk of business slipping and HR burnout 
• Contract Contingents needs new projects and opportunities 
• Bernd Michler backbone of Business 
• TSM trainings decoupled from operational TSM business + no planning possible 
• Sales Plays today available, but unstructred and every time individually actions 
• Lots of business ideas - missing link from business development to sales process 
• Residency investments not enough correlated to operational business 
Strategic Issues 
• Backup & recovery business will shrink or change in next years 
• Evolve Business towards Big Data Analytics and Cloud later on 
• Customers treated indvidually not industry categorization 
• Personal Capacity of Bernd Michler is limited of strategic activities 
• Relationship Model discussion: Solution Sales vs. Key Account Management 
• Reposition personal resources with higher margins 
• Channel and endcustomer business treated similar 
• Lots of small customers | possible business potentials misunderstandings 
• Clear company profile (Empalis) & vision missing | website and documents 
• Persona Innovation Maturity not integrated well 
Autonomy Crisis | Growth by Delegation 
Control Crisis | Growth by Co-ordination 
Redtape Crisis | Growth by Collaboration 
Growth Crisis | Growth by Alliances 
Leadership Crisis | Growth by Direction 
Butterfly (Big Deals) - Game Changer Sales Play 
CRM CRM Proj Bill 
WWW CRM CRM Proj Bill 
Ressources S A I C 
Services E free A free SP Value based pricing 
Business Innovation Value Chain 
13,5% 
Early Adopters 
S 
Project Big picture 
Monitor activities by 
individual project portal 
for transparency and risk 
Setup Change towards Your customer and 
new Business Units by IYB2.0 | SRUMed 
Big customers Business Units | Functions 
WWW 
Website 
CRM 
CRM 
Proj 
Project 
Rollout Redesign 
Bill 
Billing 
Management 
E AP SP 
Event Service 
Packages 
Agile 
Project 
A 
New Features ... 
Assess 
2,5% 
Innovators 
34% 
Early Majority 34% 
Late Majority 
16% 
Leggards 
Early Adopters 
2,5% 
13,5% 
Innovators 
34% 
Early Majority 34% 
Late Majority 
16% 
Leggards 
Leads 
Prospects 
Customers 
Leads 
Prospects 
Customers 
© 2014 | Richard Diks Entrepreneurial Consultung 
Se 
Awareness Evaluation 
Delivery + 
Purchase 
Tools 
Ressources 
WWW 
Services E free A fixed price P effort based 
TSM Services - Basis | Scalability Sales Play 
TSM Trainings - Add-on Sales Play 
Security - Add-on Sales Play 
Channel Direct Sales 
Awareness Evaluation 
Delivery + 
Purchase 
Forward 
iterative 
IT-Systems 
Integrate explicit Trainings for 
customer when Data is available 
Understand Security Awareness at 
customer site and integrate 
Preparation 
• Customer Profiling 
• Customer Maturity Model 
Awareness Evaluation 
Delivery + 
Purchase 
Awareness Evaluation 
Delivery + 
Purchase 
Company: Empalis Consulting GmbH | www.empalis.com 
Focus: Germany | Industry: IT 
General Management: Rainer Schilling, Peter Röder 
Shareholder: not available 
Storage 
... 
... 
Management 
Operations 
+ 12x Consultants 
+ 4x Sales 
+ 3x Backoffice 
Business Goals | shortterm & longterm: not available 
2x GSE Event 
Website 
Volkswagen 
monthly Sync in Team 
Sales Jour Fixes 
Concat 
IBM 
Jamdodat 
Cristie 
KEOS 
Relationship to IBM 
DMC 
Fiducia 
Awareness Evaluation Delivery Purchase 
Ressources S Se 
Channels Direct & Indirect Sales 
IT-Systems 
Services 
Healtheck 
W P S C B Bc A Pr I C P 
A I C P Bo 
Multiplicators (Ressources) Roles (Ressources) 
S Success Story 
S Sales 
W Whitepaper 
System Engineer 
P Customer Presentation 
C Butterfly Canvas 
B Business Case 
Pr Process Model 
Business Consultant 
Architect 
Implementer 
Change Manager IT 
Project Manager 
Se 
Bc 
AICP 
Canvas Details 
Transformation 
Next steps: 
1. Detailing open questions 
2. Setup PoC | Pilot for Sales Play “TSM Services” 
3. Integration of PoC | Pilot “TSM Services” into organization 
4. Setup PoC | Pilot for Sales Play “Butterfly” 
5. Integration of PoC | Pilot “Butterfly” into organization 
Improve Time-to-Market | Establish Growth | Reduce Risk | Transfer Know-How 
Company 
Business Development 
Connecting IT-Trends: no connection | Big Data Analytics & Cloud 
New Services | Time-to-Market: slow 
| Cost-to-Market: not available 
| Success-Rate: not available 
Sales Plays | Forecast: ISILON - TSM 
| Qualified: TSM-Services, Butterfly 
| Sales Play - Prospects: TSM Manager 
Human Resources | Resources Utilization: 120% (Sales) 
| Revenue / Team: not available 
| Organizational Energy: comfortable 
Upgrade 
Migrate Migrate-off 
Platform Switch 
IBM Lab Flashcopy 
Miele 
Concat 
... 
“For Business Automation Capabilities we propose a Business 
platform for scalability and new Services to scale out - independent 
from resources and by a customer centric approach, described as 
Sales Plays” 
Channel Direct Sales + Channel Sales 
Overall existing services business vs. Sales Plays business 
Existing services revenue with following components 
• Services revenue without Trainings 
• Trainings revenue 
Additional Info - existing business 
• Services Revenue estimated with 53% of overall revenue 
• Overall Revenue assumption with 9% growth YoY 
• In 2014 Services Assumption: “Business Stabilzation” 
• Training estimated with 200k for 2014 and 30k additional YoY 
New Sales Plays revenue 
• TSM Services Sales Play revenue without Trainings estimation of 15% 
more revenue and 30% more margins than without Sales Play 
• Butterfly full revenue (HW, SW, Services), estimation of 33% margins 
• Trainings revenue in combination with TSM Services Sales Play estimation 
of 30% more revenue than without Sales Play 
• New Security Services revenue with new Security Sales Play in 
combination with TSM Services Sales Play 
Business Innovation Case 
2013 2014 2015 2016 2017 
Actual Business 
Services /wo Trainings 1.304.987,57 1.325.000,00 1.444.250,00 1.574.232,50 1.715.913,43 
Trainings 150.995,00 200.000,00 230.000,00 260.000,00 290.000,00 
Sum 1.455.982,57 1.525.000,00 1.674.250,00 1.834.232,50 2.005.913,43 
Growth - 4,74% 9,79% 19,34% 28,70% 
New Business - Sales Plays 
TSM Services /wo Trainings 1.304.987,57 1.325.000,00 1.660.887,50 1.810.367,38 1.973.300,44 
Butterfly - 1.000.000,00 2.000.000,00 3.000.000,00 4.000.000,00 
Trainings 150.995,00 200.000,00 299.000,00 338.000,00 377.000,00 
Security Services - - 300.000,00 600.000,00 1.000.000,00 
Sum 1.455.982,57 2.525.000,00 4.259.887,50 5.748.367,38 7.350.300,44 
Growth - 73,42% 142,13% 177,07% 204,94% 
http://www.richarddiks.com | mail@richarddiks.com | +49-89-37 98 35 85 
Additional revenue by New Sales Plays Additional revenue by New Sales Plays 
2014 2015 2016 2017 Sum 
Sum (EURs) 1.000.000,00 2.585.637,50 3.914.134,88 5.344.387,01 12.844.159,39 
2014 2015 2016 2017 Sum 
Sum (EURs) 330.000,00 1.023.292,50 1.440.588,83 1.880.341,82 4.674.223,14 
Additional costs occur by customer communications 
• Events 
• Whitepapers 
• Services / Company Presentations 
• Services / Company Flyers 
• Web Automation 
T Trainer 
Bo Backoffice 
T 
S Supporter 
... 
ISILON TSM 
De-Coupled 
Security Consulting 
Partners | 3rd party 
Training 
Administration 
Events 
Storage Offerings
Performance Activation | S-Curve 
„ … Performance Activation follows Business Activation for Performance Management …" 
ideal line - possible with 
platforms and unique prodcuts 
realistic lines of Start-Ups and 
Enterprise in new businesses 
Company development with RDEC 
Investing-Phase 
Transforming Business 
Money-Phase 
Changing-Phase 
Growing Business 
Starting Business 
Published by: Richard Diks 
page 15 | 19
Business Innovation Strategy | Stakeholder Poster 
Vision statement 
Business Situation 
Business Capacities 
Assessment details 
Business Innovation 
Target Architecture 
๏ Visualization 
๏ Explanation 
Issues today 
Business Transformation 
Business „Bottlenecks“ 
Business Case 
Business Innovation Title 
page 16 | 19
Typical workflows | Diamond project 
„ … Entrepreneurs, Start-Ups and established are looking for individual business innovation setup …" 
Confidential 
Business Innovation 
Assessment | Workshop 
Qualification - 1 day 
Summary 
Business Innovation Assessment | 
Interavtive Sessions 
Evaluation - 80+ hours 
certified Report 
Entrepreneur 
Fund-Raising Pilot / Proof-of-Concept 
10+ Entities Go-to-Market 
Sales & Marketing 
Business Innovation 
Assessment | Workshop 
Qualification - 1 day 
Summary 
Business Innovation Assessment | 
Interavtive Sessions 
Evaluation - 40+ hours 
certified Report 
Project 
Go-to-Market 
Sales & Marketing 
Start-Up (3-5+ years existing 
Strategy Rollout 
established companies 
Business Innovation 
Assessment | Workshop 
Qualification - 1 day 
Summary 
Business Innovation Assessment | 
Interavtive Sessions 
Evaluation - 40+ hours 
certified Report 
Project 
Go-to-Market 
Sales & Marketing 
Rollout Strategy 
page 17 | 19
Innovate Your Business, Now 
„ … we work together, we grow together …" 
๏ Your individual „Kamingespräch“ - in our New Kreativ Raum we provide a calm, 
creative and business casual atmosphere for a first introduction meeting to experience our 
expertise and characters to speak about your ideas and possbile realization scenarios. 
๏ Your first interactive Business-Innovation whiteboarding 
session - we realize all our interactive whiteboarding sessions at our New Kreativ Raum with 
our individual tooling and the largest whiteboarding wall in Munich to express your ideas and 
challenges, so we can bring everything in structure and context with direct follow-ups in context of 
our Diamond Model to build an holistic business innovation strategy and setup agile business 
innovation market prototypes for organizational rollout. 
www.richarddiks.com 
page 16 | 19
Q&A | we make others great 
„ … we work together, we grow together …" 
Richard Diks 
CEO | Founder 
Executive MBA HSG - Business Engineering 
Diploma Engineer - Information Technology 
PEM MasterClass - Personal Energy Management 
Phone: +49 - 89 - 379 835 85 
E-mail: richard@richarddiks.com 
Cristina Araujo Qeis Kamran Bernd Michler Susi Andriani Tobias Weihofen Alexander Kotov Sebastian Weipert 
DE - 80992 München Agnes-Pockels-Bogen 1 | mail@richarddiks.com | www.richarddiks.com

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Richard Diks (RDEC) Introduction | 07.12.2014 - V1.3

  • 1. „Understand Your Business“ „Commercialize Your Business“ „Innovate Your Business, Now“ we develop business models | we build companies | we change markets Richard Diks Cristina Araujo Qeis Kamran Bernd Michler Susi Andriani Tobias Weihofen Alexander Kotov Sebastian Weipert last update: 8th Dec 2014 „… from Entrepreneurs and Intrapreneurs for Entrepreneurs, Start-Ups and established companies …“
  • 2. About | Richard Diks „ … Richard Diks is a business leader and innovator in entrepreneurial markets, specialized in management consulting of established businesses and new businesses in the area of business transformation, entrepreneurship and modern sales plays. He has built up RDEC in Munich with nearly 100 customers in the last 3 years with 12 core team members and 30+ individuals in RDEC’s inner subject-matter-expert-network. With RDEC Richard Diks sets the focus on enterprise businesses within complex, inter-cultural and business growth challenges …" Profile CEO, RDEC, Munich — 2011 – Present: At Richard Diks | Entrepreneurial Consulting (RDEC), Richard Diks set the focus to a new organizational structure of self adaption and natural growth based on personal motivation and business model of each individual in context of RDEC’s business vision and target audiences in usage of RDEC’s business innovation framework as competitive advantage and core value proposition. Actually, Richard Diks is working on resilience and scalability of RDEC’s organization within an growth strategy in Germany and around Europe. Strategic Sales, Microsoft, Munich — 2007 – 2011: At Microsoft, Richard Diks had individual sales and business development roles in strategic positions as business leader in regional and international opportunities with responsibility to develop new markets for existing and new products as well as support in Microsoft’s corporate strategy and business change from a products- to services-company. Richard Diks led a unique change-management project within enterprise sales organization at Microsoft for faster customer communication and business change adaption to set up agile organizations. Strategic Sales, IBM, Munich — 2003 – 2007: At IBM, Richard Diks led a sales specialist team as Territory Account Manager in highly competitive markets in Germany. Here, Richard Diks achieved honored business results with exponential growth rates in information technology software markets by individual sales strategies and tactics in SAP middleware business. Within this project, he supported IBM organizations as world-wide-role-model for best-practices in established and new markets in Germany and Europe. Project Management, IBM, Munich — 2000 – 2003: At IBM, Richard Diks had the responsibility to lead a database migration team in Europe to set up database migration prototypes in financial services sector and support strategic sales organization to set up new business opportunities for successful database migration projects and new information technology opportunities. Education • Institution of Personal Development in Munich, MZE — Master in Personal Energy Management, 2012 • University of St. Gallen, HSG — Executive Master of Business Engineering, 2011 • Duale Hochschule Baden-Würtemberg, DHBW — Diploma Engineer in Information Technology, 2000 page 02 | 19
  • 3. Innovation | constructive destruction „ Changes we experience in business, we experience in private life, too: Innovation and it’s consequences “ „In a few hundred years, when the history of our time will be written from a long-term perspective, it is likely that the most important event historians will see is not technology, not the Internet, not e-commerce. It is an unprecendented change in the human condition. For the first literally - substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves. And society is totally unprepared for it.“(Peter Drucker) page 03 | 19
  • 4. Innovation | Germany „ … can Product Innovation outpace Business Model Innovation in long-term? …" Innovation Culture Innovations marketed Innovations Created Innovation Types Source: Global Entrepreneurship Report 2013 | Harvard Business Review: https://hbr.org/2014/05/why-germany-dominates-the-u-s-in-innovation/ Courage Know-How Successfactors in ๏ companies ๏ markets page 04 | 19 Money Products Process Business Model Organisation High Potential High Potential Potential
  • 5. It always starts with an idea „ … new ideas are great, but these have to be realized, too …" page 05 | 19
  • 6. Journey of Your Business „ … various challenges follow on with Your Business Creation …" Understand Your business Setup / Start Your Business (Innovation) Commercialize Your business Innovate / Improve Your business Understand Your customer / Business Model Innovation Definition of Vision, Innovation, Product / Service Right team to make the difference Simplify functionality by design Your 3rd customer Communication internal / Information Channels (external) Customer Experience Management Quality of Service Agility / Time to Market Your first customer Know / Hold / Use Your Energy IT-Infrastruture for Efficiency Processes to Scale & Outsource Your 2nd customer Your next customers time / maturity Understand Yourself and cultural environment Entrepreneur / Intrapreneur Start-Up Established page 06 | 19
  • 7. Diamond model | Business Innovation Framework „ … Innovation has be managed end to end for successful implemented business innovation …“ Start Your journey Innovation Layer Goals / results opening for perspectives Human Layer focus & learn Business Layer time | trust complexity 1 - Business Innovation Assessment Visualize Situation | Structure Challenge | Vision | Customer Centric Model | Contextuality | Autenticity | Definition of Task | Goal Statement | Milestones for Execution | Kreativ Raum: RDEC Assessment Paper | Report 2 - Business Innovation Strategy holistic business innovation analysis: impact, ressources, interdependencies, priority(ies), recommendations | „real“ challenges | complexity assessement | bridging vision to business model to execution | Contextuality | Authenticity |Design | business case | RDEC Collaboration | Sales Plays: RDEC Stakeholder Poster 4 - Organizational Rollout Cultural Change | Process Implementation and Harmonization | Contextuality | Authenticity | Design | Agility | Establish Train the Trainers Model | RDEC Monitoring | Holistic Change Management Model | Team Development | Personality Coaching: New Business Unit | Business Change 3 - Business Innovation Prototype(s) SCRUMed project | 4 - 8 weeks in execution | prepare center of gravity | external communication setup | Agility | Contextuality | Authenticity | Design | build interdisciplinary team | Team Development | Personality Coaching | RDEC Agile | cultural change | business result oriented: Collateral Package | Market Entrance Prototype Published by: Richard Diks page 07 | 19
  • 8. IYB2.0 | Business Innovation Framework „ … see the big picture and execute by our diamond model …“ Published by: Richard Diks Challenge Definition / Image of TASK Idea Business Model + IYB extensions Think out of the Box Bring everything context and develop Your Sales Strategy IYB2.0 Field Preparation Prototype Roll-out SCRUMed | Implicit Change | Sales Plays | Sales Waves | SMART Strategy | Design | Agility | Authenticity | Contextuality | RDEC Infrastructure - Agile, Collaboration and CRM| Train the Trainers | Impact | Sustainable Design Thinking | Innovation Scouting | Innovation Management Big Picture | Vision | Potentials | Situation | Problem | Objective | Risks | Goals Holistic | Cutomer Centric | Contextuality | Design | Authenticity | Business Relevance | History Connect | USPs | Unfair Advantages | Core Competencies | Barriers | Assets | Capacities | Business Case | Business Innovation DNA | Sales Plays | Sustainable | Center of Gravity page 07 | 19
  • 9. Business Innovation | Successfactors „ … Innovation needs preparation and guidance for successful implementation …“ Train the Trainers Enable Growth Reduce Risk Improve time to market page 09 | 19
  • 10. Richard Diks | Entrepreneurial Consulting (RDEC) we develop business models. we build companies. we create and change markets. As Richard Diks | Entrepreneurial Consulting, briefly RDEC, we understand us as platform from and for experts - from Entrepreneurs and Intrapreneurs for Entrepreneurs, Start-Ups und established companies in the Enterprise business area. By our Business-Innovation framework composed of IYB2.0 and Diamond-Model we invest our expertise sustainably and agile unsere for target and result oriented success in business by innovation in companies and at customers with focus on Business Transformation, Entrepreneurship und Modern Sales Play. Our integrated services portfolio stretches from Entrepreneurial Enablement composed of individual coachings, workshops, lectures, webinars and articles to Entrepreneurial Consulting for management consulting in context of our Business-Innovation framework to individual Entrepreneurial Management with Interims-Management mandates for building up businesses and business-units, plus assuming responsibility for extraordinary management challenges - finally supported by our Entrepreneurial Services Plattform to increase productivity based on support services in design, communication, hardware and software and financial, legal and tax issues. In and from Munich, in Bavaria, in Germany, in Europa and worldwide independent from culture, nationality and religion. Cristina Araujo Qeis Kamran Bernd Michler Susi Andriani Tobias Weihofen Richard Diks Alexander Kotov Sebastian Weipert page 10 | 19 „ … join our community to work together and grow together …“
  • 11. Richard Diks | Entrepreneurial Consulting (RDEC) DE - 80992 München Agnes-Pockels-Bogen 1 mail@richarddiks.com | www.richarddiks.com Our services ๏ Entrepreneurial Enablement ๏ Entrepreneurial Consulting ๏ Entrepreneurial Management ๏ Entrepreneurial Services Platform ๏ understanding as platform ๏ acting successful since 2011 ๏ by own Business-Innovation framework ๏ with 100+ customer touchpoints today ๏ for Entrepreneurs, Start-Ups and established companies ๏ focusing on Innovation and it’s operational sales excellence ๏ in Germany, Europa and worldwide independent from culture, nationality and religion. page 11 | 19 „ … join our community to work together and grow together …“ Cristina Araujo Qeis Kamran Bernd Michler Susi Andriani Tobias Weihofen Richard Diks Alexander Kotov Sebastian Weipert
  • 12. Initiatives „ … we integrate actual market and technology trends into community and services …" Re-Think Your Company - The business world gets more complex by global communication, new and faster evolving technologies plus more disruption and over-saturation in markets. Classic management techniques and experiences are often over-whelmed to find new ideas quickly and realize fast adaptation within established companies in the Enterprise business area. New Thinking of model-based-management in context of agile change management and customer orientation brings new best practices to focus on the right challenge within the right context. Cloud Business Transformation - By increasing digitalization of our industry, living and culture more and more data will be generated. Consumers and information workers are asking for new solutions to be more productive with friends, colleagues and customers. New business models are created by new start-ups with challenging effects of data security, confidentiality and volatility on established businesses in the Enterprise area. Individual concepts needed for data storing, harmonization and transformation for business enablement and activation within end-to-end realization. Industry 4.0 - Manufacturing and automotive industry in Germany have long-year tradition with aspects of high quality and long-term persistence. New technologies and concepts like rapid-prototyping and componentization will challenge classic industries with faster production and flexibility of products and components. New Business Model Innovation will disrupt home markets and new markets with challenging impacts on established businesses in the Enterprise business area by new arising start-ups. Smart Cities - Today, cities are evolving to mega-cities and giga-cities with challenges to handle un-controlled growth of new citizens and its consequences to pollution, traffic and human living. Cities are evolving more to platforms for its in indirect customers (their citizens) and direct customers to manage long-term financials. Vision creation and business model innovation help to understand the interdependencies between critical elements and bring the core discussion to new abstraction layer to follow-up with concrete objectives for targeted expectation management of its customers. Social Entrepreneurship - Paradigm shift in human living and sustainability plus lack of resources creates new ideas and movements outside of traditional businesses like complementary currencies to save regionality and tradition or alternative concepts in agriculture, shopping and food. Business Model Innovation can help here set the right interdependencies between critical elements and develop the right contextual view to realize new kind of business within old economy or disrupt it by new economic rules. page 12 | 19
  • 13. Our Entrepreneurial Services „ … our integrated services portfolio stretches from …" ๏ Entrepreneurial Enablement - we like to enable the Entrepreneur and Intrapreneur within his business challenges with individual business, personal and innovation coachings | workshops, trainings and seminars | lectures | webinars and articles ๏ Enterpreneurial Consulting - we like to consult Entrepreneurial Teams in Start- Ups and established companies by our Business-Innovation framework with the goal to improve time to market of innovation, enable growth with target and result oriented output, reduce risk by our agile business innovation prototypes and train the trainer within interdiscplinary teams composed of individuals of the company. ๏ Entrepreneurial Management - with Interims-Management mandates for building up businesses and business-units, plus assuming responsibility for extraordinary management challenges by operational excellence with our Business-Innovation framework with 6 to 12 months at your site ๏ Entrepreneurial Services Platform - we like to increase productivity based on support services in design, communication, hardware and software and financial, legal and tax issues for our community and within our Entrepreneurial Consulting and Management services page 13 | 19
  • 14. Products „ … we differ from Strategy Development to Execution modeling and realization …" ๏ Performance Activation - for Performance Management, Business Activation and Performance Activation has to be set up before in the right business context. By our Business Innovation Assessments we set up business innovation context correctyl by specific authenticity, business design and necessary agilty aspects to follow-up with agile Business Innovation Market prototypes to realize Your individual performance activation. ๏ Business Innovation Strategy | Stakeholder Poster - by integration of customer’s or specific business challenges end-to-end on one large canvas to discuss from an holistic standpoint with management team and board of directors actual business situation, challenges and necessary objectives for business solutions and next steps. ๏ Entrepreneurial Toolkit - V1.5 - Highly Interactive fullday „Business Model Innovation“ workshop based on business model generation and business model canvas within your company and team to structure your business, innovations and ideas for preparation and implementation in individual and targeted sales scenarios with IYB extensions. ๏ Move On - after a Goto-Market Strategy, we evaluate your target market and escort your business abroad to European countries, USA, Brazil and to Germany. page 14 | 19 Business Innovation Canvas @ customer: Business Unit - Storage we develop business models. we build companies. we change markets. Vision Statement “I like to have a scalable and responsive organisation to execute my business in sustainable way.” (Bernd Michler) Business Capacities Business Innovation DNA: IBM Tivoli Storage Manager, Good Reputation to IBM, Technical Deep Dive (Residencies) Business Healthiness | Average revenue overall: EUR 2 Mio | Average growth overall: 19% | Average growth consulting: 42,3% | Business Majority: 59% with Top 10 | Business Rythm: Q4 Business Margins | Profit Contribution (per month): not available | Profit-revenue-ratio (in %): 24% Burnrate | New Services (in EUR): not available | New Services (in months): not available | No Business (in months): not available Document Name: Business Innovation Canvas Client and Business Area: Empalis | Business Unit Storage Purpose: Business Scalability Architecture Methodology: Innovate Your Business 2.0 | SCRUMed Author: RDEC v1.2 (release 1.1) Document created on: 09.04.2014 | last update: 16.04.2014 Sales Execution today Target Business Innovation Architecture Big Picture | value of Sales Plays • Sales Play “TSM Service” as business platform based on product lifecycle ot TSM • Sales Play “Butterfly” for Big Deals to build-up business relationship and longterm • Sales Play “TSM Trainings” to offer proactive Trainings to customers based on customer maturity and TSM lifecycle at customer out of Sales Play “TSM Services” • Sales Play “Security” to upsell existing TSM customer base on customer maturity Benefits of Sales Plays | overall • streamlined customer centric Sales Process supported by Business Analytics and • existing resources work togehter on customer centric challenges • Improved customer process for services • Improved Sales Funnel Planning and execution • Adress full “Late Majority and Leggards” in Information Diffusion Model • Defined new simple business model for Business Unit Storage with focus • Improve the Innovation Persona Maturity a little bit • TSM-Services (Upgrade, Healthcheck, Migrate, etc.) will be offered dependent on • Ressources get individual Roles & Responsiblities dependent on lifecycle status • Trainings, 3rd parties and tools get integrated dependent on lifecycle status • Sales Play can be offered dedicated to Channels or to direct customers • Sales Play can be extended if neccessary • it should realized in iterations to realize smooth integration into organization • we suggest “Tivoli Rad” for common communication of Sales Plays • Butterfly is new hollistic Sales approach of IBM to sell hardware, software, services • Sales Play is separated into 3 stages: Free event to get awareness, Business Assessment with Butterfly Canvas for fixed price and a project by time and material • Sales Play needs people with T-skills for positioning and realization of Business • Sales Play well be supported with individual web presence, Customer Awareness event and customer communication document (Presentation, flyer and whitepaper) • Sales Play is for end-customer scenarios only today • it should realized straight forward starting with 3 to 5 pilot customers • we suggest a agile based project to reduce risk and establish fast growth Issues and customer maturity model business for Business Unit and TSM lifecycle at customer prediction TSM Services | Sales Plays customer maturity and TSM lifecycle Butterfly | Sales Plays Assessment Infrastructure Issues • Business prediction / planning with cleansed data missing • CRM platform missing • Multichannel Sales concepts missing • overlapping business models | not enough synergys • E-Mail used as communication platform to organize business Operational Issues • Business goals shortterm & longterm missing • Strong adhoc business with Bernd Michler in strong dependency • Awareness events adhoc and opportunity based • addressing whole market potential means new hiring • Existing know-how in consultant’s brains - not in workflows and processes • 85% of new business leads coming from customer on site • Lots of internal discussion (ping-pong) with new / non-established opportunities • Rythm of business is too close to Q4 | risk of business slipping and HR burnout • Contract Contingents needs new projects and opportunities • Bernd Michler backbone of Business • TSM trainings decoupled from operational TSM business + no planning possible • Sales Plays today available, but unstructred and every time individually actions • Lots of business ideas - missing link from business development to sales process • Residency investments not enough correlated to operational business Strategic Issues • Backup & recovery business will shrink or change in next years • Evolve Business towards Big Data Analytics and Cloud later on • Customers treated indvidually not industry categorization • Personal Capacity of Bernd Michler is limited of strategic activities • Relationship Model discussion: Solution Sales vs. Key Account Management • Reposition personal resources with higher margins • Channel and endcustomer business treated similar • Lots of small customers | possible business potentials misunderstandings • Clear company profile (Empalis) & vision missing | website and documents • Persona Innovation Maturity not integrated well Autonomy Crisis | Growth by Delegation Control Crisis | Growth by Co-ordination Redtape Crisis | Growth by Collaboration Growth Crisis | Growth by Alliances Leadership Crisis | Growth by Direction Butterfly (Big Deals) - Game Changer Sales Play CRM CRM Proj Bill WWW CRM CRM Proj Bill Ressources S A I C Services E free A free SP Value based pricing Business Innovation Value Chain 13,5% Early Adopters S Project Big picture Monitor activities by individual project portal for transparency and risk Setup Change towards Your customer and new Business Units by IYB2.0 | SRUMed Big customers Business Units | Functions WWW Website CRM CRM Proj Project Rollout Redesign Bill Billing Management E AP SP Event Service Packages Agile Project A New Features ... Assess 2,5% Innovators 34% Early Majority 34% Late Majority 16% Leggards Early Adopters 2,5% 13,5% Innovators 34% Early Majority 34% Late Majority 16% Leggards Leads Prospects Customers Leads Prospects Customers © 2014 | Richard Diks Entrepreneurial Consultung Se Awareness Evaluation Delivery + Purchase Tools Ressources WWW Services E free A fixed price P effort based TSM Services - Basis | Scalability Sales Play TSM Trainings - Add-on Sales Play Security - Add-on Sales Play Channel Direct Sales Awareness Evaluation Delivery + Purchase Forward iterative IT-Systems Integrate explicit Trainings for customer when Data is available Understand Security Awareness at customer site and integrate Preparation • Customer Profiling • Customer Maturity Model Awareness Evaluation Delivery + Purchase Awareness Evaluation Delivery + Purchase Company: Empalis Consulting GmbH | www.empalis.com Focus: Germany | Industry: IT General Management: Rainer Schilling, Peter Röder Shareholder: not available Storage ... ... Management Operations + 12x Consultants + 4x Sales + 3x Backoffice Business Goals | shortterm & longterm: not available 2x GSE Event Website Volkswagen monthly Sync in Team Sales Jour Fixes Concat IBM Jamdodat Cristie KEOS Relationship to IBM DMC Fiducia Awareness Evaluation Delivery Purchase Ressources S Se Channels Direct & Indirect Sales IT-Systems Services Healtheck W P S C B Bc A Pr I C P A I C P Bo Multiplicators (Ressources) Roles (Ressources) S Success Story S Sales W Whitepaper System Engineer P Customer Presentation C Butterfly Canvas B Business Case Pr Process Model Business Consultant Architect Implementer Change Manager IT Project Manager Se Bc AICP Canvas Details Transformation Next steps: 1. Detailing open questions 2. Setup PoC | Pilot for Sales Play “TSM Services” 3. Integration of PoC | Pilot “TSM Services” into organization 4. Setup PoC | Pilot for Sales Play “Butterfly” 5. Integration of PoC | Pilot “Butterfly” into organization Improve Time-to-Market | Establish Growth | Reduce Risk | Transfer Know-How Company Business Development Connecting IT-Trends: no connection | Big Data Analytics & Cloud New Services | Time-to-Market: slow | Cost-to-Market: not available | Success-Rate: not available Sales Plays | Forecast: ISILON - TSM | Qualified: TSM-Services, Butterfly | Sales Play - Prospects: TSM Manager Human Resources | Resources Utilization: 120% (Sales) | Revenue / Team: not available | Organizational Energy: comfortable Upgrade Migrate Migrate-off Platform Switch IBM Lab Flashcopy Miele Concat ... “For Business Automation Capabilities we propose a Business platform for scalability and new Services to scale out - independent from resources and by a customer centric approach, described as Sales Plays” Channel Direct Sales + Channel Sales Overall existing services business vs. Sales Plays business Existing services revenue with following components • Services revenue without Trainings • Trainings revenue Additional Info - existing business • Services Revenue estimated with 53% of overall revenue • Overall Revenue assumption with 9% growth YoY • In 2014 Services Assumption: “Business Stabilzation” • Training estimated with 200k for 2014 and 30k additional YoY New Sales Plays revenue • TSM Services Sales Play revenue without Trainings estimation of 15% more revenue and 30% more margins than without Sales Play • Butterfly full revenue (HW, SW, Services), estimation of 33% margins • Trainings revenue in combination with TSM Services Sales Play estimation of 30% more revenue than without Sales Play • New Security Services revenue with new Security Sales Play in combination with TSM Services Sales Play Business Innovation Case 2013 2014 2015 2016 2017 Actual Business Services /wo Trainings 1.304.987,57 1.325.000,00 1.444.250,00 1.574.232,50 1.715.913,43 Trainings 150.995,00 200.000,00 230.000,00 260.000,00 290.000,00 Sum 1.455.982,57 1.525.000,00 1.674.250,00 1.834.232,50 2.005.913,43 Growth - 4,74% 9,79% 19,34% 28,70% New Business - Sales Plays TSM Services /wo Trainings 1.304.987,57 1.325.000,00 1.660.887,50 1.810.367,38 1.973.300,44 Butterfly - 1.000.000,00 2.000.000,00 3.000.000,00 4.000.000,00 Trainings 150.995,00 200.000,00 299.000,00 338.000,00 377.000,00 Security Services - - 300.000,00 600.000,00 1.000.000,00 Sum 1.455.982,57 2.525.000,00 4.259.887,50 5.748.367,38 7.350.300,44 Growth - 73,42% 142,13% 177,07% 204,94% http://www.richarddiks.com | mail@richarddiks.com | +49-89-37 98 35 85 Additional revenue by New Sales Plays Additional revenue by New Sales Plays 2014 2015 2016 2017 Sum Sum (EURs) 1.000.000,00 2.585.637,50 3.914.134,88 5.344.387,01 12.844.159,39 2014 2015 2016 2017 Sum Sum (EURs) 330.000,00 1.023.292,50 1.440.588,83 1.880.341,82 4.674.223,14 Additional costs occur by customer communications • Events • Whitepapers • Services / Company Presentations • Services / Company Flyers • Web Automation T Trainer Bo Backoffice T S Supporter ... ISILON TSM De-Coupled Security Consulting Partners | 3rd party Training Administration Events Storage Offerings
  • 15. Performance Activation | S-Curve „ … Performance Activation follows Business Activation for Performance Management …" ideal line - possible with platforms and unique prodcuts realistic lines of Start-Ups and Enterprise in new businesses Company development with RDEC Investing-Phase Transforming Business Money-Phase Changing-Phase Growing Business Starting Business Published by: Richard Diks page 15 | 19
  • 16. Business Innovation Strategy | Stakeholder Poster Vision statement Business Situation Business Capacities Assessment details Business Innovation Target Architecture ๏ Visualization ๏ Explanation Issues today Business Transformation Business „Bottlenecks“ Business Case Business Innovation Title page 16 | 19
  • 17. Typical workflows | Diamond project „ … Entrepreneurs, Start-Ups and established are looking for individual business innovation setup …" Confidential Business Innovation Assessment | Workshop Qualification - 1 day Summary Business Innovation Assessment | Interavtive Sessions Evaluation - 80+ hours certified Report Entrepreneur Fund-Raising Pilot / Proof-of-Concept 10+ Entities Go-to-Market Sales & Marketing Business Innovation Assessment | Workshop Qualification - 1 day Summary Business Innovation Assessment | Interavtive Sessions Evaluation - 40+ hours certified Report Project Go-to-Market Sales & Marketing Start-Up (3-5+ years existing Strategy Rollout established companies Business Innovation Assessment | Workshop Qualification - 1 day Summary Business Innovation Assessment | Interavtive Sessions Evaluation - 40+ hours certified Report Project Go-to-Market Sales & Marketing Rollout Strategy page 17 | 19
  • 18. Innovate Your Business, Now „ … we work together, we grow together …" ๏ Your individual „Kamingespräch“ - in our New Kreativ Raum we provide a calm, creative and business casual atmosphere for a first introduction meeting to experience our expertise and characters to speak about your ideas and possbile realization scenarios. ๏ Your first interactive Business-Innovation whiteboarding session - we realize all our interactive whiteboarding sessions at our New Kreativ Raum with our individual tooling and the largest whiteboarding wall in Munich to express your ideas and challenges, so we can bring everything in structure and context with direct follow-ups in context of our Diamond Model to build an holistic business innovation strategy and setup agile business innovation market prototypes for organizational rollout. www.richarddiks.com page 16 | 19
  • 19. Q&A | we make others great „ … we work together, we grow together …" Richard Diks CEO | Founder Executive MBA HSG - Business Engineering Diploma Engineer - Information Technology PEM MasterClass - Personal Energy Management Phone: +49 - 89 - 379 835 85 E-mail: richard@richarddiks.com Cristina Araujo Qeis Kamran Bernd Michler Susi Andriani Tobias Weihofen Alexander Kotov Sebastian Weipert DE - 80992 München Agnes-Pockels-Bogen 1 | mail@richarddiks.com | www.richarddiks.com