Retail Cloudhouse® is a nextgeneration cloud based Business Analytic Solution for the retail industry.Unlike any other business analytics solutions, Retail Cloudhouse takesless time to implement and is ready to use out-of-the-box as a Turn Keysolution with monitoring, support and structured Service level agreements. Withadvanced social media integration, prediction algorithms and reliableautomation, it gives businesses guided decision making to provide intelligentcustomer interaction that aids in business growth.
It is designed to be simple, faster,convenient and flexible to use and follows the ARTS standards whileembracing the philosophy of "Complexity made Simple".
It is “Simple”. Allthe complexity of building expensive datawarehouses and integrating them with3rd party sources ofdata is already done, so that you can spend your time beingeffective and efficient in your job as a knowledge worker rather than spendingit data accumulation.
It is “Convenient”.All you have to do is launch a browser and get connected to the solution. Ifyou prefer to carry it with you,just launch it on your IPAD and keep youdecision making at your finger tips.
It is “Faster”.Companies spend millions of dollars and many years to build solutions that havethe capabilities of the Retail Cloudhouse. State of the art technology packagedwith industry standards with a support structure out-of-the-box reduces thetime to take your business to the next level.
Social Media Integration
Seamless ARTS Integration
24/7 Online Help Desk Support
Works in Pay-as-you-go/grow model
Cloud Based Options
Software & Infrastructure
2. Retail Business Drivers and Challenges
Top Retail
Top Retail
Business
Challenges
Drivers
Simple. Faster. Convenient
3. These challenges can be solved
• By Enabling a Customer Centric Commerce
– Analyzing Customer interaction across all channels
– Streamline store operations
– Stream lined supply chain leading to Right-Time,
Right-Place Inventory
Simple. Faster. Convenient
6. Cross-Channel Point of Sale Analytics
Cash Office/ Commission
Accounting Loaners Consignment
Sales audit Management
Loss Preventions
Drawer Plus
Drawer Loans Tip Real-time
Customers Outs Tender monitorin
Sales History
Adjustment g
of
Pulling
Layaway activity
Purchasing
Rentals
Replenishment Sales/Stock
POS- Recording
LOG Alterations
Tele-Sales
Fulfillment/customer Web Based Selling
Order Management Special Orders
Layaways Sales & Time and
Information Returns Attendance
Record logging on and
Service Visual
off
Gift Registry
Setup Lists POS Merchandising
Retrieve Lists
Currency Rates
Price Server
Online Credit
Authorization
PLU
Coupon
Authorization
Stock Reservation
Associated
Activation cards
Correct
Price
Data
and
Catalog
Management
Store Voucher/Gift
Catalogue Certificate Management
Stock Locator
Customer Delivery Customer Account
Customers Stock Inquiry will Call Loyalty Management
Simple. Faster. Convenient
8. Can it really be done?
• Traditionally, It has been
– Capital Intensive
– Complicated
– Too long to implement
Simple. Faster. Convenient
9. Introducing the Retail Cloudhouse
The Cost Effective, Reliable, Comprehensive & Flexible solution as a service
Simple
Convenient Faster
Simple. Faster. Convenient
10. What is the Retail Cloudhouse?
Simple. Faster. Convenient
11. Retail Cloudhouse - The one solution that brings it all together
Simple. Faster. Convenient
12. Service Level Agreement (SLA’s)
• Annual uptime percentage of at least 99.95%
during the service year on the infrastructure
• Annual uptime percentage of at least 99.0%
during the service year on the application
• Routine issue resolution within 1 day
• Escalated issue resolution within 4 hours
Simple. Faster. Convenient
13. About Mercury
Business Enabler
with Well
defined
Methodology
Cost Effective
Pursue Proven Thought
Leadership
& Deep
Excellence Subject Matter
Expertise
Strategy,
Architecture,
Delivery,
Managed
Services
Simple. Faster. Convenient
14. Contact Us
For Demo : demo.retailcloudhouse.com
Visit : RetailCloudhouse.com
Email : info@retailcloudhouse.com
Or Call : 508.787.0082
Simple. Faster. Convenient
Editor's Notes
Today Retail industry has became very competitive with enormous challengesAs we know the main key drivers areCAPITAL EXPENSES ARE BEING REDUCEDPRODUCT BRAND VALUE IS SECUREDMARKETTING IS FASTER AND LESS TIME-CONSUMABLEBut on the other hand we have challenges too THE TOP RETAIL CHALLENGES ARE Immense diversity MarketCompetition, Raising CostIT InfrastructureChanging Retail Environment,cross functional collaboration - capturing, centralizing and communicating the lessons learned across entire supply chain
How can….Those challenges can be solved by enabling the CCCChallenges such asAnalyzing the Customer interaction across all channelsStreamlining the store operations Streamlined supply chain leading to right-time & right-place inventory.Can be enabled by customer centric commerce.
By analyzing the Customer interaction all channels and many and store operations Customer Centric Commerce –Places a customer at a the center of commerceMaximizes the insight on the customer by capitalizing on social and mobile behaviorSynchronizes your entire value chainImproves collaboration and visibilityIncreases Margins and Drives Growth
Comprehensive POS analysis give the ability to Streamline store operations across all the channels
Complete Inventory Management
In order to solve the business challenges faced by the retail community and to enable the business drivers, we introduce the “Retail Cloudhouse”; The Cost effective, reliable, comprehensive & Flexible Solution as a service.It is “Simple”. All the complexity of building expensive datawarehouses and integrating them with 3rd party sources of data is already done, so that you can spend your time being effective and efficient in your job as a knowledge worker rather than spending it data accumulation. It is “Convenient”. All you have to do is launch a browser and get connected to the solution. If you prefer to carry it with you, just launch it on your IPAD and keep you decision making at your finger tips.It is “Faster”. Companies spend millions of dollars and many years to build solutions which still lack the capabilities of the Retail Cloudhouse. We bring you the state of the art technology on industry standards reducing the time it takes to implement your business needs.
Turn Key Solution – What does it mean?Is your all-inclusive resource that provides business analytics across your retail business with established SLA’s, processes that can support and monitor the environment soup-to-nuts.It has online tutorials to help educate your business user on functionality and usage.It also comes with a dedicated communication team depending on your package subscribed.
Retail Cloudhouse is a one stop solution that brings all your data together such as Point of Sale, Customer Behavior, and Merchandise inventory on an industry standard platform with cutting edge technology You get the benefits of Business Intelligence providing greater customer insight, faster time to market, streamlined store operations and supply chain management while reaping the benefits of the cloud like Low Cost , Instant Elasticity , Open and Flexible architecture and Security Low Cost – Pay-As-You-Go Pricing, no upfront expenses or long-term commitmentsInstant Elasticity – Scale up or down resources based on demandOpen and Flexible – If it runs in your data center, it will run in the cloud. You have full control.Secure – Utilize a secure technology platform built and managed by Amazon and following a SAS70 compliance
Mercury’s mission is to pursue excellence in whatever we do. Clear AccountabilityStrong Program ManagementDeep subject matter expertiseCost EfficiencyProven thought leadershipDo you prefer a partner who follows a Quality Excellence approach or a partner that says “If it breaks, we’ll service it”?Our Company Culture is not just focus on financial measures. Customer Satisfaction and Creativity are very important to us. We believe in a ‘few happy customers than a lot of unhappy ones’!