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Simple. Faster. Convenient
Retail Business Drivers and Challenges


Top Retail
               Top Retail
 Business
               Challenges
  Drivers




                        Simple. Faster. Convenient
These challenges can be solved



• By Enabling a Customer Centric Commerce
  – Analyzing Customer interaction across all channels
  – Streamline store operations
  – Stream lined supply chain leading to Right-Time,
    Right-Place Inventory




                                   Simple. Faster. Convenient
Customer Centric Commerce




               Simple. Faster. Convenient
Simple. Faster. Convenient
Cross-Channel Point of Sale Analytics
                         Cash Office/                                                                  Commission
                                                 Accounting             Loaners   Consignment
                         Sales audit                                                                   Management
                                                                                                                           Loss Preventions
                         Drawer Plus
                       Drawer Loans Tip                                                                                           Real-time
     Customers           Outs Tender                                                                                              monitorin
                                                                                                          Sales History
                         Adjustment                                                                                                   g
                                                                                                                                      of
                                                                                                                     Pulling
    Layaway                                                                                                                        activity

                                                                                                                      Purchasing
     Rentals

 Replenishment                                                                                                         Sales/Stock
                                                                 POS-                                                   Recording

                                                                 LOG                                                      Alterations
                       Tele-Sales

Fulfillment/customer                Web Based Selling
 Order Management                                              Special Orders
                                                              Layaways Sales &                                                  Time and
  Information                                                     Returns                                                       Attendance
                                                                                             Record logging on and
     Service                                                                                                                      Visual
                                                                                                      off
  Gift Registry
                          Setup Lists                              POS                                                         Merchandising
                         Retrieve Lists
                                                                                                                               Currency Rates
  Price Server
                                                                                                                            Online Credit
                                                                                                                            Authorization
      PLU
                                                                                                                            Coupon
                                                                                                                          Authorization
        Stock Reservation
Associated




                                                                                                                         Activation cards
 Correct
  Price


   Data
   and




                                                                                                                          Catalog
                                                                                                                        Management
                                                                          Store                                   Voucher/Gift
   Catalogue                                                                                                Certificate Management
                             Stock Locator
                                                        Customer Delivery                          Customer Account
        Customers                       Stock Inquiry        will Call             Loyalty           Management


                                                                                       Simple. Faster. Convenient
Complete Merchandising
 Inventory Management




               Simple. Faster. Convenient
Can it really be done?


• Traditionally, It has been
  – Capital Intensive
  – Complicated
  – Too long to implement




                                Simple. Faster. Convenient
Introducing the Retail Cloudhouse

The Cost Effective, Reliable, Comprehensive & Flexible solution as a service




                               Simple




                 Convenient                Faster




                                                  Simple. Faster. Convenient
What is the Retail Cloudhouse?




                   Simple. Faster. Convenient
Retail Cloudhouse - The one solution that brings it all together




                                  Simple. Faster. Convenient
Service Level Agreement (SLA’s)

• Annual uptime percentage of at least 99.95%
  during the service year on the infrastructure
• Annual uptime percentage of at least 99.0%
  during the service year on the application
• Routine issue resolution within 1 day
• Escalated issue resolution within 4 hours


                                Simple. Faster. Convenient
About Mercury

                   Business Enabler
                      with Well
                       defined
                    Methodology




Cost Effective
                   Pursue               Proven Thought
                                          Leadership
                                           & Deep

                 Excellence             Subject Matter
                                          Expertise



                      Strategy,
                    Architecture,
                      Delivery,
                     Managed
                     Services


                                      Simple. Faster. Convenient
Contact Us


For Demo   :   demo.retailcloudhouse.com

Visit      :   RetailCloudhouse.com

Email      :   info@retailcloudhouse.com

Or Call    :   508.787.0082



                         Simple. Faster. Convenient

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Introducing Retail Cloudhouse

  • 2. Retail Business Drivers and Challenges Top Retail Top Retail Business Challenges Drivers Simple. Faster. Convenient
  • 3. These challenges can be solved • By Enabling a Customer Centric Commerce – Analyzing Customer interaction across all channels – Streamline store operations – Stream lined supply chain leading to Right-Time, Right-Place Inventory Simple. Faster. Convenient
  • 4. Customer Centric Commerce Simple. Faster. Convenient
  • 6. Cross-Channel Point of Sale Analytics Cash Office/ Commission Accounting Loaners Consignment Sales audit Management Loss Preventions Drawer Plus Drawer Loans Tip Real-time Customers Outs Tender monitorin Sales History Adjustment g of Pulling Layaway activity Purchasing Rentals Replenishment Sales/Stock POS- Recording LOG Alterations Tele-Sales Fulfillment/customer Web Based Selling Order Management Special Orders Layaways Sales & Time and Information Returns Attendance Record logging on and Service Visual off Gift Registry Setup Lists POS Merchandising Retrieve Lists Currency Rates Price Server Online Credit Authorization PLU Coupon Authorization Stock Reservation Associated Activation cards Correct Price Data and Catalog Management Store Voucher/Gift Catalogue Certificate Management Stock Locator Customer Delivery Customer Account Customers Stock Inquiry will Call Loyalty Management Simple. Faster. Convenient
  • 7. Complete Merchandising Inventory Management Simple. Faster. Convenient
  • 8. Can it really be done? • Traditionally, It has been – Capital Intensive – Complicated – Too long to implement Simple. Faster. Convenient
  • 9. Introducing the Retail Cloudhouse The Cost Effective, Reliable, Comprehensive & Flexible solution as a service Simple Convenient Faster Simple. Faster. Convenient
  • 10. What is the Retail Cloudhouse? Simple. Faster. Convenient
  • 11. Retail Cloudhouse - The one solution that brings it all together Simple. Faster. Convenient
  • 12. Service Level Agreement (SLA’s) • Annual uptime percentage of at least 99.95% during the service year on the infrastructure • Annual uptime percentage of at least 99.0% during the service year on the application • Routine issue resolution within 1 day • Escalated issue resolution within 4 hours Simple. Faster. Convenient
  • 13. About Mercury Business Enabler with Well defined Methodology Cost Effective Pursue Proven Thought Leadership & Deep Excellence Subject Matter Expertise Strategy, Architecture, Delivery, Managed Services Simple. Faster. Convenient
  • 14. Contact Us For Demo : demo.retailcloudhouse.com Visit : RetailCloudhouse.com Email : info@retailcloudhouse.com Or Call : 508.787.0082 Simple. Faster. Convenient

Editor's Notes

  1. Today Retail industry has became very competitive with enormous challengesAs we know the main key drivers areCAPITAL EXPENSES ARE BEING REDUCEDPRODUCT BRAND VALUE IS SECUREDMARKETTING IS FASTER AND LESS TIME-CONSUMABLEBut on the other hand we have challenges too THE TOP RETAIL CHALLENGES ARE Immense diversity MarketCompetition, Raising CostIT InfrastructureChanging Retail Environment,cross functional collaboration - capturing, centralizing and communicating the lessons learned across entire supply chain
  2. How can….Those challenges can be solved by enabling the CCCChallenges such asAnalyzing the Customer interaction across all channelsStreamlining the store operations Streamlined supply chain leading to right-time & right-place inventory.Can be enabled by customer centric commerce.
  3. By analyzing the Customer interaction all channels and many and store operations Customer Centric Commerce –Places a customer at a the center of commerceMaximizes the insight on the customer by capitalizing on social and mobile behaviorSynchronizes your entire value chainImproves collaboration and visibilityIncreases Margins and Drives Growth
  4. Comprehensive POS analysis give the ability to Streamline store operations across all the channels
  5. Complete Inventory Management
  6. In order to solve the business challenges faced by the retail community and to enable the business drivers, we introduce the “Retail Cloudhouse”; The Cost effective, reliable, comprehensive & Flexible Solution as a service.It is “Simple”. All the complexity of building expensive datawarehouses and integrating them with 3rd party sources of data is already done, so that you can spend your time being effective and efficient in your job as a knowledge worker rather than spending it data accumulation. It is “Convenient”. All you have to do is launch a browser and get connected to the solution. If you prefer to carry it with you, just launch it on your IPAD and keep you decision making at your finger tips.It is “Faster”. Companies spend millions of dollars and many years to build solutions which still lack the capabilities of the Retail Cloudhouse. We bring you the state of the art technology on industry standards reducing the time it takes to implement your business needs.
  7. Turn Key Solution – What does it mean?Is your all-inclusive resource that provides business analytics across your retail business with established SLA’s, processes that can support and monitor the environment soup-to-nuts.It has online tutorials to help educate your business user on functionality and usage.It also comes with a dedicated communication team depending on your package subscribed.
  8. Retail Cloudhouse is a one stop solution that brings all your data together such as Point of Sale, Customer Behavior, and Merchandise inventory on an industry standard platform with cutting edge technology You get the benefits of Business Intelligence providing greater customer insight, faster time to market, streamlined store operations and supply chain management while reaping the benefits of the cloud like Low Cost , Instant Elasticity , Open and Flexible architecture and Security Low Cost – Pay-As-You-Go Pricing, no upfront expenses or long-term commitmentsInstant Elasticity – Scale up or down resources based on demandOpen and Flexible – If it runs in your data center, it will run in the cloud. You have full control.Secure – Utilize a secure technology platform built and managed by Amazon and following a SAS70 compliance
  9. Mercury’s mission is to pursue excellence in whatever we do. Clear AccountabilityStrong Program ManagementDeep subject matter expertiseCost EfficiencyProven thought leadershipDo you prefer a partner who follows a Quality Excellence approach or a partner that says “If it breaks, we’ll service it”?Our Company Culture is not just focus on financial measures. Customer Satisfaction and Creativity are very important to us. We believe in a ‘few happy customers than a lot of unhappy ones’!