The document contains 18 multiple choice questions about operations and supply chain management. Some of the questions refer to: the beer distribution game created at MIT to demonstrate supply chain principles; the founding of FedEx in 1969 to ship papers by airplane between San Francisco and Honolulu; and Henry Ford's description of the division of labor required to produce the Model T.

1. Operations and Supply Chain Quiz
OPEP Club,
Indian Institute of Management Raipur IIM Raipur
Indian Institute of Management 30/8/2012
Raipur

2. 1.
 This was created by a group of professors at
MIT Sloan School of Management in early
1960s to demonstrate a number of key
principles of supply chain management. It is
played by teams of at least four players,
often in heated competition, and takes one
to one and a half hours to complete. What in
the world of Supply Chain Management is
am I referring to ?
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3. 1.
• Beer distribution game
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4. 2.
 In 1969, just months after the world had
marvelled at Neil Armstrong's first steps on the
moon, a company founded by Larry Hillbloom,
Adrian Dalsey and Robert Lynn , took another
small step that would have a profound impact on
the way the world does business. This company
began to ship papers by airplane from San
Francisco to Honolulu. With this concept, a new
industry was born: international air express, the
rapid delivery of documents and shipments by
airplane. Name the company
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5. 2.
 First letter in the surname of the founders
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6. 3.
 Who about what – It took 7882 different jobs to
complete one unit. He noted that of these 7882
specialised jobs, 749 required „strong able bodied
and physically perfect men, 3338 need men of
merely ordinary physical strength, most of the rest
could be performed by women and older
children‟. And he continued coolly „ we found that
670 could be filled by legless men, 2637 by one
legged men, two by armless men, 715 by one
armed men and 10 by blind men‟. ?
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7. 3.
 Henry Ford on Ford Model T
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8. 4.
 This company was founded in 1888 in Newcastle
by Albert______, hauling coal with horse and
cart. It became part of the Peko Wallsend Group
in the 1960s when it transported goods
associated with diversified mining and
manufacturing activities.
Name the company
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9. 4.
 Toll Holdings Limited is Australia's largest
transport company, based in Melbourne, Victoria.
The company has operations in road, rail, sea
and air in 55 countries.
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10. 5.
 Identify the factory that was established more
than 150 years back...today the place lends it
name to a famous brand.
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11.  Cadbury Bournville
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12. 6.
 He grew up in the small town of Robertsdale,
Alabama, the son of a retired shipyard worker,
and earned an MBA from Duke University after
getting a bachelor‟s degree in industrial
engineering. He had worked for 12 years in PC
logistics at IBM and was a vice president at
Compaq .He joined his new company in 1998 as
senior vice president of operations.
Identify the person
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13. 6.
 Tim Cook was the COO of Apple before he
became the CEO
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14. 7.
• The history of this company can be traced back to
the 1940s when the founder began his career in
retailing at J.C. Penney. Michael Terry Duke is the
current CEO of this company.
Identify the company.
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15. 7.
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16. 8.
 In 1950's, Genichi Taguchi developed numerical
methods to approach quality related problems.
Which famous corporation did Taguchi belonged
and developed all these quantitative methods?
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17. 8.
 Nippon Telegraph and Telephone Corporation
,commonly known as NTT is the largest
telecommunications company in Asia, and the
second-largest in the world in terms of revenue.
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18. 9.
 Connect
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19. 9.
 La Meta is the spanish name of the novel “The
Goal”.
Connect is Eliyahu M. Goldratt who is the author
of both these Novels
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20. 10.
 In 1950,just after the second world war, a prize
was instituted in Japan in the honour of an
American. Name the American and Prize?
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21. 10.
 Deming Prize in honour of W. Edwards Deming
,who made significant contributions to Japan's
reputation for innovative high-quality products
and its economic power
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22. 11.
 It is widely believed that Edwin‟s idea that
“companies would be more successful if they
could call on someone outside their own
organizations for expert, impartial advice” gave
rise to the profession of „Management
Consulting‟. The firm that he started has notable
breakthrough ideas to its credit including PERT,
Product Life-Cycle and coining of the term
„Supply Chain Management‟. Identify the firm.
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23. 11.
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24. 12.
 The first assembly line for mass production of
automobiles was set up by _________for the
______ in 1901. Six hundred models of his cars
were sold in that year, rising to five thousand in
1904.Name the company and automobile
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25. 12.
 Ransom Eli Olds who designed the Curved
Dash Oldsmobile
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26. 13.Connect
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27. 13.
 Deutsche Post DHL, is the world's largest courier
company
Its brands include Deutsche Post ,DHL
,Postbank
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28. 14.
 It was founded by Mr. Subhasish Chakraborty in
1990. Within a short span, the company
expanded its delivery network across the country,
thereby creating one of India's Largest Domestic
Delivery Networks. Today it is one of the largest
Indian companies in the Express industry. Name
the company
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29. 14.
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30. 15.
 X, while attending Yale in 1960's, wrote a paper
for an economics class, outlining overnight
delivery service in a computer information age.
Folklore suggests that he received a C for this
paper, because the professor did not think the
idea was feasible. The paper became the idea of
Y. Name X and Y
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31. 15.
 X is Frederick W Smith
Y is FedEx
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32. 16.
 The main dome was designed by Ismail Afandi, of the
Ottoman Empire and was considered as a premier
designer of hemispheres and domes. „Puru' from
Benarus, Persia (Iran) has been mentioned as a
supervising architect. Amanat Khan from Shiraz, Iran
was the chief calligrapher. His name has been
inscribed at the end of the inscription on the gateway.
It took around 20,000 people to work for 22 years to
complete and cost of construction was 32 Crore
Rupees.
What am I referring to ?
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33. 16.
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34. 17.
 This company started logistic service in India in
1989 between Madras & Madurai. Then
expanded to Hyderabad, Bangalore & Hosur.
Presently it is having Pan India presence &
network in China & Europe. It won title of
“Consumer Super Brand “ in logistics in 2009-
2010. It has recently partnered with Japan‟s
leading logistic service provider Kintetsu World
Express.
Name the company.
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35. 17.
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36. 18.
 Many alternative, often contradictory, theories
have been proposed regarding the X‟s
construction. Many disagree on whether the
blocks were dragged, lifted, or even rolled into
place. Earlier it was believed that slave labour
was used, but modern discoveries suggests it
was built by tens of thousands of skilled workers.
The labour was organized into a hierarchy,
consisting of two gangs of 100,000 men, divided
into five zaa or phyle of 20,000 men each, which
may have been further divided according to the
skills of the workers.
Indian Institute of Management 30/8/2012
Identify X Raipur

37. 18.
 Great Pyramid of Giza
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38. 19.
 This term means „improvement/change for better‟.
When used in the business sense and applied to
the workplace, it refers to activities that
continually improve all functions, and involves all
employees from the CEO to the assembly line
workers.
Name the term.
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39. 19.
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40. 20.
 Recently , Anil Ambani-led Reliance Power has
entered into a partnership with a company for
offering operation and maintenance services to
power plants in India and overseas . Name the
company
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41. 20.
 China Datang Corporation
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42. 21.
 In 1896 Adamiecki invented a novel method to
enhance the visibility of production schedules. In
1903 his theory caused a stir in Russian technical
circles. In 1931 he published a more widely-
known article describing his diagram, which he
called the harmonogram or harmonnograf.
Adamiecki had, however, published his works in
Polish and Russian, languages little known in the
English-speaking world. By this time, a similar
method had been popularized in the West in
another name. In what name do we know this
method now ?
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43. 21.
• Gantt Chart
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44. 22.
 This company routes package deliveries so that
drivers will never turn left. On a two-way street
you will see company‟s drivers on both sides and
both will only be making right hand turns. Name
the Company ?
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45. 22.
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46. 23.
 Their first names are Henning and Soren Kristian and
they were classmates in Denmark. They came to
Mumbai in 1938 and in the early years, they
represented Danish manufacturers of dairy equipment
for a modest retainer. But with the start of the Second
World War in 1939, imports were restricted,compelling
them to start a small work-shop to undertake jobs and
provide service facilities. Germany's invasion of
Denmark in 1940 stopped supplies of Danish
products. This crisis forced the partners to stand on
their own feet and innovate. They started
manufacturing dairy equipment indigenously. These
products proved to be a success, and their company
came to be recognised RaipurManagement fabricator with
Indian Institute of
as a reliable 30/8/2012

47. 23.
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48. 24.
 This assessment system is followed by TATA
Group to evaluate their group companies on
seven core aspects of business. The system
works under the aegis of Tata Quality
Management Services (TQMS), an in-house
organisation mandated to help different Tata
companies achieve their excellence in business
and improvement goals. It has been modelled on
the renowned Malcolm Baldrige awards.Name the
assessment model.
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49. 24.
 TATA BUSINESS EXCELLENCE
MODEL
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50. 25.
 The concept first appeared in Jay Forrester's
Industrial Dynamics (1961) and thus it is known
as the Forrester effect. It is also known as
whiplash effect. What is the other name by which
we know this popular concept
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51. 25.
 Bullwhip effect
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