Presented by  Pete DiSantis
<ul><li>Name </li></ul><ul><li>Position </li></ul><ul><li>Location </li></ul><ul><li>Vanity Plate </li></ul>1/15/2012 © PD...
1/15/2012 © PDCA 2012 - All Rights Reserved
<ul><li>What do you expect? </li></ul><ul><li>Schedule </li></ul><ul><li>Manual </li></ul>1/15/2012 © PDCA 2012 - All Righ...
<ul><li>We can't solve problems by using the same kind of thinking we used when we created them.  </li></ul><ul><ul><ul><u...
1/15/2012 © PDCA 2012 - All Rights Reserved
<ul><li>Job Analysis </li></ul><ul><li>Job Products </li></ul><ul><li>Critical Elements </li></ul><ul><li>Job Requirements...
<ul><li>What are you looking for? </li></ul><ul><li>What’s important? </li></ul><ul><li>What’s not? </li></ul>1/15/2012 © ...
<ul><li>Why do the interview? </li></ul><ul><li>Who do you interview? </li></ul><ul><li>How do you conduct the interview? ...
<ul><li>What are you looking for? </li></ul><ul><li>Are they able? </li></ul><ul><li>Are they willing? </li></ul><ul><li>W...
<ul><li>Second </li></ul><ul><li>Feeling </li></ul><ul><li>Why </li></ul><ul><li>Harder </li></ul><ul><li>Eager </li></ul>...
<ul><li>Age </li></ul><ul><li>Race, National Origin </li></ul><ul><li>Marital Status </li></ul><ul><li>Religion </li></ul>...
<ul><li>Showing favoritism.  </li></ul><ul><li>Failure to follow company policies. </li></ul><ul><li>Failure to treat like...
<ul><li>1935 NLRA </li></ul><ul><li>1963 Equal Pay </li></ul><ul><li>1964 Civil Rights & Exec Order </li></ul><ul><li>1967...
<ul><li>Willing & Able Questions </li></ul><ul><li>Criteria </li></ul><ul><ul><li>Best </li></ul></ul><ul><ul><li>Earliest...
1/15/2012 © PDCA 2012 - All Rights Reserved
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Hire the right driver

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  • Introductions and Administration $100 Time Keeper Treasurer Wrangler
  • If you hired someone as good or better than you, what are the pros and cons? What is the economic value of the pros and cons.
  • Some of this stuff you already know. Some of this stuff will be new concepts. You have been in business for a while and you have your skills. We will not be starting from scratch. We will be building on what you already have a polishing your technique
  • You cannot do the same thing and expect different results. Corn seed = CORN!! Don’t expect tomatoes!!!
  • Who do you hire? Why? Discuss.
  • What is the most important thing to look for in a new hire? In teams, you will develop a “Job Analysis”. The job analysis lists and evaluates job products What is a “Job Product”? In your team, list “Job Products” and report back to the group. What do you want the __________________ to DO? How often do they DO that daily? How do you know it is done well? Job Requirements: List of specific, measurable and verifiable elements for each job product
  • What can you evaluate from the resume or the job application? Why interview? Verify what you have read in the resume. Get more details. Who do you interview? How do you interview? How do you prepare?
  • Parachute and Roller Coaster – I am ABLE, but NOT WILLING. Discuss with the group willing and able question for the first job requirement. Break out into groups to develop more W&amp;A questions for the other job requirements.
  • Hire the right driver

    1. 1. Presented by Pete DiSantis
    2. 2. <ul><li>Name </li></ul><ul><li>Position </li></ul><ul><li>Location </li></ul><ul><li>Vanity Plate </li></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    3. 3. 1/15/2012 © PDCA 2012 - All Rights Reserved
    4. 4. <ul><li>What do you expect? </li></ul><ul><li>Schedule </li></ul><ul><li>Manual </li></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    5. 5. <ul><li>We can't solve problems by using the same kind of thinking we used when we created them. </li></ul><ul><ul><ul><ul><ul><li>- Albert Einstein </li></ul></ul></ul></ul></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    6. 6. 1/15/2012 © PDCA 2012 - All Rights Reserved
    7. 7. <ul><li>Job Analysis </li></ul><ul><li>Job Products </li></ul><ul><li>Critical Elements </li></ul><ul><li>Job Requirements </li></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    8. 8. <ul><li>What are you looking for? </li></ul><ul><li>What’s important? </li></ul><ul><li>What’s not? </li></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    9. 9. <ul><li>Why do the interview? </li></ul><ul><li>Who do you interview? </li></ul><ul><li>How do you conduct the interview? </li></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    10. 10. <ul><li>What are you looking for? </li></ul><ul><li>Are they able? </li></ul><ul><li>Are they willing? </li></ul><ul><li>What’s legal? </li></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    11. 11. <ul><li>Second </li></ul><ul><li>Feeling </li></ul><ul><li>Why </li></ul><ul><li>Harder </li></ul><ul><li>Eager </li></ul><ul><li>Keen </li></ul><ul><li>Enthusiastic </li></ul><ul><li>Ready </li></ul><ul><li>Agreeable </li></ul><ul><li>First </li></ul><ul><li>Fact </li></ul><ul><li>W? W? W? W? H? </li></ul><ul><li>Easier </li></ul><ul><li>Capable </li></ul><ul><li>Competent </li></ul><ul><li>Proficient </li></ul><ul><li>Adept </li></ul><ul><li>Skilled </li></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    12. 12. <ul><li>Age </li></ul><ul><li>Race, National Origin </li></ul><ul><li>Marital Status </li></ul><ul><li>Religion </li></ul><ul><li>Handicap </li></ul><ul><li>Finances </li></ul><ul><li>Arrest Record </li></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    13. 13. <ul><li>Showing favoritism. </li></ul><ul><li>Failure to follow company policies. </li></ul><ul><li>Failure to treat like cases alike. </li></ul><ul><li>Ill-considered e-mail messages. </li></ul><ul><li>Talking with others about why an employee was not hired. </li></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    14. 14. <ul><li>1935 NLRA </li></ul><ul><li>1963 Equal Pay </li></ul><ul><li>1964 Civil Rights & Exec Order </li></ul><ul><li>1967 Age Discrimination </li></ul><ul><li>1968 Fair Credit Reporting </li></ul><ul><li>1973 Vocational Rehab </li></ul><ul><li>1974 Vietnam Era Vets </li></ul><ul><li>1978 Employee Selection </li></ul><ul><li>1986 Immigration Reform </li></ul><ul><li>1990 ADA </li></ul><ul><li>1993 FML </li></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    15. 15. <ul><li>Willing & Able Questions </li></ul><ul><li>Criteria </li></ul><ul><ul><li>Best </li></ul></ul><ul><ul><li>Earliest </li></ul></ul><ul><ul><li>Latest </li></ul></ul>1/15/2012 © PDCA 2012 - All Rights Reserved
    16. 16. 1/15/2012 © PDCA 2012 - All Rights Reserved
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