Business Continuity Planning

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Business Continuity Planning

  1. 2. <ul><li>Mistake-proofing our business </li></ul><ul><li>Minimize disruption </li></ul><ul><ul><li>processes </li></ul></ul><ul><ul><li>customers </li></ul></ul><ul><li>Incorporates existing plans </li></ul><ul><li>Becomes an ongoing part of doing business. </li></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  2. 3. <ul><li>Some companies never recover – easier to take the insurance money. </li></ul><ul><li>A disaster can financially turn a good year into a bad year. </li></ul><ul><li>Initial actions during the first few hours can save a lot of money. </li></ul><ul><li>You use continuity practices daily, make it a plan! </li></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  3. 4. <ul><li>Disaster Recovery Planning </li></ul><ul><ul><li>Rebuilding what was destroyed </li></ul></ul><ul><li>Business Recovery Planning </li></ul><ul><ul><li>Addresses customers and suppliers </li></ul></ul><ul><li>Business Continuity Planning </li></ul><ul><ul><li>Also includes business mitigation to reduce the impact and keep the business running. </li></ul></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  4. 5. <ul><li>Identify critical business functions. </li></ul><ul><li>Conduct a risk analysis of threats, likelihood of occurrence and impact for each critical function. </li></ul><ul><li>Identify mitigation actions to reduce likelihood or impact of a threat. </li></ul><ul><li>Write recovery plan for major disaster. </li></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  5. 6. <ul><li>Natural Threats </li></ul><ul><li>Infrastructure (electrical, telephone, water, climate control) </li></ul><ul><li>Data Processing </li></ul><ul><li>By Departments </li></ul><ul><li>Individual </li></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  6. 7. <ul><li>Company Organization Chart </li></ul><ul><li>Employee recall telephone numbers (verified) </li></ul><ul><li>Key Control Program </li></ul><ul><li>Service Contract List </li></ul><ul><li>Vendor List </li></ul><ul><li>Walk-around asset inventory </li></ul><ul><li>Software Inventory </li></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  7. 8. <ul><li>Document critical business functions </li></ul><ul><li>Identify operations restoration priorities </li></ul><ul><li>Map toxic material locations </li></ul><ul><li>Employee skills matrix </li></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  8. 9. <ul><li>Plan Administrator (Disaster Master) </li></ul><ul><ul><li>Assembles interim plan </li></ul></ul><ul><ul><li>Ensures plan is kept up to date. </li></ul></ul><ul><ul><li>Schedules testing </li></ul></ul><ul><ul><li>Works with insurance company </li></ul></ul><ul><li>Plan Administrative Assistant </li></ul><ul><ul><li>Copy control </li></ul></ul><ul><ul><li>Keeps recall information current </li></ul></ul><ul><ul><li>Substitutes for the Administrator </li></ul></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  9. 10. <ul><li>Containment Manager </li></ul><ul><ul><li>Lives close by </li></ul></ul><ul><ul><li>Good judgment, makes on the spot decisions </li></ul></ul><ul><ul><li>Can spend for containment as needed. </li></ul></ul><ul><ul><li>Focuses on stopping the damage from spreading. </li></ul></ul><ul><li>Sponsor </li></ul><ul><ul><li>Ensures departments completes their plans </li></ul></ul><ul><ul><li>Observes testing </li></ul></ul><ul><ul><li>Sets key criteria </li></ul></ul><ul><ul><li>Appoints the others </li></ul></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  10. 11. <ul><li>Only deals with critical functions . </li></ul><ul><li>Starts with the primary plan </li></ul><ul><ul><li>Common solutions to many problems </li></ul></ul><ul><li>Appendices for specific actions </li></ul><ul><li>Immediate action steps </li></ul><ul><li>Audience </li></ul><ul><ul><li>Who is going to execute it? </li></ul></ul><ul><ul><li>How long must they hold out? </li></ul></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  11. 12. <ul><li>Each department assigns a representative </li></ul><ul><li>General knowledge of processes </li></ul><ul><li>Available to work on the project </li></ul><ul><li>Good communicator </li></ul><ul><li>Can dig out answers </li></ul><ul><li>Work with manager to identify critical processes </li></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  12. 13. <ul><li>Meet weekly until project is finished </li></ul><ul><li>Conduct Risk Assessment </li></ul><ul><li>Mitigation investigation recommendations </li></ul><ul><li>Write plans </li></ul><ul><li>Desk check with manager </li></ul><ul><li>Small test for sub-plans </li></ul><ul><li>Large test with department </li></ul>1/15/2012 © PDCA 2012 – All Rights Reserved
  13. 14. <ul><li>Testing validates the plan and trains the people. </li></ul><ul><li>Day to day emergencies can sometimes do this. </li></ul><ul><li>Projects can be worked into plan testing. </li></ul>1/15/2012 © PDCA 2012 – All Rights Reserved

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