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Febuary 8–10, 2010
Arlington, VA




                     YOU WILL LEARN TO:
Earn up to           Address the Needs of Today’s Youth to     Develop Performance Measures that
15 CPE Credits!      Inspire Success in the 21st Century       Align with Your Program Mission
                     Focus on youth development initiatives    Learn how to develop performance
                     in social media, entrepreneurship and     measures that increase results for
                     leadership to promote positive outcomes   your organization

                     Leverage Funding and Resources to         Create a Successful Strategic Plan to
                     Sustain Your Youth Services Programs      Enhance Service Delivery
                     Implement strategies to win grants        Determine how to define your programs
                     and comply with key federal financial      mission and outcome goals
                     standards for reporting
                     and implementation



                                                    www.PerformanceInstitute.org/Youth
                                                                       www.PerformanceWeb.org/STEM     1
Day One: FEBUARY 8, 2010

    8:30    Conference Registration and Continental Breakfast




    9:00    KEYNOTE ADDRESS
            Tomorrow’s Leaders Today: Empower Youth with Leadership
            It is a lot of pressure to be a kid-homework, chores, making good decisions and deciding what you want to
            be when you grow up. It is even more difficult to be an adult. Today’s youth must be ready to take up the
            challenges for the 21st century and beyond. During this keynote, you will learn about the latest statistics and stories
            about issues facing today’s youth. Positively implement change by enriching the lives of today’s youth community
            through the mission of your programs. You will also learn to:
            • Ensure youth involvement to develop and promote leadership opportunities in the community
            • Strengthen your community-based programs through evaluating outcomes
            • Prepare youth with indispensable skills to meet the needs of the high speed world around them
            Jon Heymann
            CEO
            Communities In Schools of Jacksonville




    10:15   Break and Refreshments




                              Gain the essential funding and resources to improve
                                          and sustain youth outcomes




    Who Should Attend
    •       Youth Employment Program Managers                                 •      Counseling Directors
    •       Program Directors                                                 •      Transition Coordinators
    •       One-Stop Career Center Managers                                   •      Workforce Development Boards
    •       Education Program Administrators                                  •      Workforce System Youth Program Developers
    •       Youth Service Organization Directors                              •      Nonprofits and Community-Based
                                                                                     Organizations
    •       Regional Workforce Offices


2            www.PerformanceInstitute.org/Youth
Day One: FEBUARY 8, 2010

10:30 Develop 21st Century Skills as The Keys to Success                     2:15   Break and Refreshments
       • Understand 21st century skill sets and how your youth can
         hone their skills for future success
                                                                             2:30   Recruit and Retain: Positive Employment Outcomes for
       • Bridge the gap between school and home by helping
         youth obtain multi-lateral skills for life and career, technology          Young Adults
         and innovation                                                             • Examine the link between socio-economic status and
       • Focus attention on 21st century skills to enhance student                    successful employment for youth
         outcomes in your youth program                                             • Learn ways to encourage educational and technical
       Bob Watson                                                                     programs to help with job preparedness
       Executive Director                                                           • Determine barriers to employment and how youth
       21st Century Leaders                                                           can overcome them and be successful in today’s
                                                                                      uncertain economy
11:30 Positive Impact: Promote Healthy Outcomes for                                 Joe Carbone
      All Children                                                                  President and CEO
                                                                                    The Work Place, Inc.
       • Empower today’s youth with life skills to take responsibility
         for their own health and wellness
       • Achieve positive youth health outcomes by recognizing risk          3:30   All A-Twitter: Navigate Web 2.0 and Beyond to Reach
         factors such as teen pregnancy, chronic health conditions
                                                                                    Your Youth
         and behavioral risk factors
       • Engage other agencies and organizations to bring together                  • Hear about ways to employ Web 2.0 technologies to
         resources that promote healthy living                                        promote your youth program

       Jeff Sunderlin                                                               • Contact even the hardest to reach youth through social media
       YWCA of the USA                                                                outlets that appeal to their activities and interests
       12:30 Lunch Break                                                            • Learn how to enhance youth creativity and engagement
                                                                                      through web based initiatives
1:15    Out of School Time: Success Indicators for Youth in                         Erich Stiefvater
        After School Programs                                                       Program Advisor, Volunteer Leadership Center
                                                                                    Center for School, Family, & Community
       • Link after school programs to proven results for improving                 Education Northwest
         academic achievement and attendance
       • Learn to promote your after school program as a stepping            4:30   Day One Adjourns
         stone to academic and employment success
       • Show how after school programs foster coping skills, conflict
         resolution and fair play rules within today’s youth
       Rivka Burstein-Stern
       Field Outreach Coordinator
       The Afterschool Alliance




Reasons to Attend
•      DESIGN outcome measures to improve performance, reporting and funding outcomes

•      DEVELOP a social media strategy to enhance your youth program and target hard to reach

•      DETERMINE how to successfully market and engage the youth population

•      FORGE partnerships to ensure matching measures and goals for community based programs



                                                                                                        www.PerformanceInstitute.org/Youth           3
Day Two: FEBUARY 9, 2010

     8:30     Continental Breakfast




     9:00     KEYNOTE ADDRESS
              Develop a Strategic Plan for Your Youth Program
              During lean times, a sound strategic plan for your agency or organization is a key strategy. In order
              to answer to stakeholders and to keep a steady flow of revenue, you must learn how to effectively
              outline your goals. Learn the step by step elements for the creation and implementation based on your
              program needs. Ensure the continuation of services to your youth by becoming a results oriented
              agency or organization.
              • Define your mission and program outcome goals
              • Establish outcome goals to drive mission-aligned organizational results
              • Ensure that responsible fiscal management is a priority in your strategic plan
              Elizabeth Holden
              Director
              Polycom Grant Assistance Program




     10:00    Break and Refreshments




         Inspire Positive Youth Transitions and Development in the Workforce




44    www.PerformanceInstitute.org/Youth
Day Two: FEBUARY 9, 2010

10:15 Design and Implement a Successful Recruitment                     2:15   Report Outcomes to Stakeholders
      Marketing Plan                                                           • Maintain an open communication line between the
        • Ensure your marketing activities are tailored to fit your               organization and outside stakeholders
          specific program needs                                                • Engage donors and non-donors in examining your
        • Study recruitment methods including advertising campaigns,             outcome measures
          career fairs and successful community initiatives                    • Use your measures data to convey accountability and results
        • Learn how to conduct a successful online recruitment                   to new and existing donors and other stakeholders
          advertising campaign and identify what makes an
          website effective
        Douglas Knight
                                                                        3:15   Application Session: Develop Performance Measures:
                                                                               The Logic Model Approach
12:00   Lunch Break
                                                                               • Obtain best practices to build a successful youth system
                                                                               • Devise program goals that are aligned with your youth
                                                                                 service organization’s mission
12:45 Build Partnerships by Engaging Employers
                                                                               • Integrate performance measures and goals that will ensure
        • Learn how to raise community awareness of youth                        program success
          employment issues, enhance existing business partnerships
                                                                               Jon Desenberg
          and foster new relationships with the private sector
                                                                               Senior Consulting Director
        • Discover the insiders’ perspective as to what employers are          The Performance Institute
          looking for in potential employees
        • Identify the challenges and solutions to building effective
          employer-community relationships
        David Hunn
        President and CEO                                               4:30   Conference Adjourns
        SkillSource Group


2:00     Break and Refreshments




                                                                                                   www.PerformanceInstitute.org/Youth
                                                                                                    www.PerformanceWeb.org/STEM                55
Workshop: FEBRUARY 10, 2010

     Post-Conference workshops are practical, supplementary application sessions which
     incorporate and review tools, techniques and methods presented during the event.
     Participants will obtain a further understanding of how to use newly acquired tools and
     cutting-edge strategies. Through group exercises and scenario-based learning, you’ll walk
     away with the expertise and resources needed for immediate and practical application.



     8:30     Workshop Registration and Continental Breakfast



     9:00     Post-Conference Workshop: Grants Management, the Winning Move: Strategies for Youth Services Programs
              As youth service organizations increasingly move towards performance-based grants, more emphasis will be placed on the
              application and evaluation processes. Agencies and organizations will be under increasing pressure to measure, evaluate
              and improve the results of their grants. Performance management is an important tool for your grant programs to ensure
              clearly defined outcomes and accountability. In this workshop, explore all aspects of grant and proposal development and develop
              a framework for measuring and reporting the performance of youth service programs your organization or agency provides.
              • Understand emerging accountability and transparency issues in grants management
              • Discover best practices for grant writing
              • Create grant applications that set your organization apart by linking performance measures to the effectiveness of your grant
              • Acquire and utilize strategies to evaluate your grants and report back to the funder
              • Target agencies that can help you reach your goals as well as focus on methods of fostering these relationships to ensure that
                partnerships are long-lasting
              • Link performance-based grants to organizational performance measures
              Elizabeth Holden
              Director
              Polycom Grant Assistance Program

     12:00    Workshop Adjourns




66    www.PerformanceInstitute.org/Youth
IN-HOUSE TRAINING

       Bring this Program to Your Organization
       One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and
       management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program
       that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating
       travel expenses. Whether you require training for your department or for an organization-wide initiative, the advanced
       learning methods employed by The Performance Institute will create an intimate training atmosphere that maximizes
       knowledge transfer to enhance the talent within your organization.

       Customization
       We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. While many training providers
       will offer you some variation of their standard training, The Performance Institute’s subject matter experts will work with you
       and your team to examine your programs and determine your exact areas of need. The identification of real life examples
       will create a learning atmosphere that resonates with participants while at the same time providing immediate return
       on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization,
       instructors can address specific challenges and align the curriculum of each session to your objectives. While the majority
       of on-site trainings are focused on smaller groups, The Performance Institute also has the ability to accommodate organiza-
       tional-wide training initiatives. Utilizing multiple instructors, The Institute has the capacity to deliver courses to groups of up
       to 300 participants per day.

       Areas of Expertise
       On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the
       following areas:
       • Strategic Planning                                               • Performance-Based Contracting
       • Performance Measurement                                          • Performance Reporting
       • Project Management                                               • Program Evaluation
       • Lean Six Sigma                                                   • Administrative Management
       • Workforce Management                                             • Leadership and Change
       • Performance-Based Budgeting

       For more information about in-house training options available to you, please contact Blake Zach at 202-739-9548 or
       email him at Blake.Zach@PerformanceInstitute.org.




Sponsorship Opportunities
As a conference and training provider, The Performance Institute is an expert in bringing together leaders to share
and discuss best practices and innovations. We connect decision-makers with respected solution providers.


The Institute offers four different pre-designed sponsorship packages:
• Event Co-Sponsor                                                        • Luncheon Sponsor
• Session Sponsor                                                         • Exhibit Booth Sponsor


For more information on sponsorships or to get started, contact Meredith Mason at 202-739-9709 or
Meredith.Mason@PerformanceInstitute.org


                                                                                                        www.PerformanceInstitute.org/Youth   77
LOGISTICS & REGISTRATION

     VENUE & HOTEL
     Youth Development and Outcomes 2010 will be hosted at The Performance Institute’s                                                 REGISTRATION
     Training Center in Arlington, VA, just one block east of the Courthouse stop on the
                                                                                                                                       1. ONLINE at www.PerformanceInstitute.org/Youth
     Orange Line of the D.C. Metro. A public parking garage is located inside of the build-
     ing for $10/day. Continental breakfast and refreshments will be provided for delegates                                            2. VIA FAX to 866-234-0680
     on each day.                                                                                                                      3. VIA PHONE to 877-992-9521
                  The Performance Institute Conference Center
                                                                                                                                       4. VIA MAIL to 805 15th Street NW, 3rd Floor,
                  1515 North Courthouse Rd., Suite 600                                                                                    Washington, D.C. 20005
                  Arlington, VA 22201
                  877-992-9521                                                                                                               Yes! Register me for Youth Development and Outcomes 2010
                                                                                                                                             Add the Post-Conference Workshop
     A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by
                                                                                                                                             Please call me. I am interested in a special group discount for my team
     Marriott at the prevailing rate of $233.00 until January 10, 2010. This rate is based on the
     Government Per Diem and is subject to change. Please call the hotel directly and reference
                                                                                                                                       Delegate Information
     code “Youth Outcomes” when making reservations to get the discounted rate. The hotel is
     conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about
     a complimentary shuttle that is also available for your convenience.
                                                                                                                                       Name                                                             Title
                  Arlington Rosslyn Courtyard by Marriott
                  1533 Clarendon Blvd.
                  Arlington, VA 22209                                                                                                  Office                                                            Organization
                  Phone: 703-528-2222
                  Phone: 1-800-321-2211
                  http://www.CourtyardArlingtonRosslyn.com
                                                                                                                                       Address

     TUITION
     The tuition rate for Youth Development and Outcomes 2010 is as follows:                                                           City                                             State                            Zip

      Offerings                                 Early Bird                                Regular Rate
      Conference                                $599                                      $699                                         Telephone                                        Fax
      Workshop                                  $299                                      $299

     *For the Early Bird Rate, register before November 30, 2009
                                                                                                                                       Email

     GROUP DISCOUNTS
     For more information on group discounts for Youth Development and Outcomes 2010 please
     contact Melvin Hall at 202-739-9630 or email him at Melvin.Hall@PerformanceInstitute.org                                          Payment Information
                                                                                                                                             Training Form/Purchase Order                   Check (accepted by mail only)
                                                                                                                                             Credit Card
     CPE CREDITS
                       Delivery Method: Group-live
                       Program Level: Basic
                                                                                                                                       Credit Card Number                                               Expiration Date
                       Prerequisites: None
                       Advanced Preparation: None
     CPE Credits: 12 for the training, 3 for the workshop
                                                                                                                                       Name on Card                                                     3 Digit Card verification #
     The Performance Institute is registered with the National Association of State Boards of Accountancy (NASBA)
     as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of
     accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding
     sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN
     37219-2417. Website: www.nasba.org.                                                                                               Billing Zip Code

     Cancellation Policy                                                                                                               Please make checks payable to: The Performance Institute
     For live events: The Performance Institute will provide a full refund less $399 administration fee for cancellations four
     weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be                                                                                                       Priority Code: S274-WEB
     issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee.

     For webinars: The Performance Institute will provide a full refund less $50 administrative fee for cancellations four
     weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued.
                                                                                                                                 Note: As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the
     Registrants who fail to attend and do not cancel prior to the meeting will be charged the entire registration fee.
                                                                                                                                 program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker
     All the cancellation requests need to be made online Your confirmation email contains links to modify or cancel              is located to participate in the program.
     registrations. Please note that the cancellation is not final until you receive a written confirmation.
                                                                                                                                 If for any reason The Performance Institute decides to cancel this conference, The Performance Institute accepts no
     Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of       responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests.
     payment must be presented at the time of registration in order to guarantee your participation at the event.
                                                                                                                                 Discounts
     Quality Assurance                                                                                                           • All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive
     The Performance Institute strives to provide you with the most productive and effective educational experience                any discount.
     possible. If after completing the course you feel there is some way we can improve, please write your comments on           • Any discounts offered whether by The Performance Institute (including team discounts) must also require payment at
     the evaluation form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to         the time of registration.
     request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to:    • All discount offers cannot be combined with any other offer.
     The Performance Institute: Corporate Headquarters, 805 15th Street NW, 3rd Floor, Washington, D.C. 20005                    • Discounts cannot be applied retroactively



88                    www.PerformanceInstitute.org/Youth

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S274

  • 1. Febuary 8–10, 2010 Arlington, VA YOU WILL LEARN TO: Earn up to Address the Needs of Today’s Youth to Develop Performance Measures that 15 CPE Credits! Inspire Success in the 21st Century Align with Your Program Mission Focus on youth development initiatives Learn how to develop performance in social media, entrepreneurship and measures that increase results for leadership to promote positive outcomes your organization Leverage Funding and Resources to Create a Successful Strategic Plan to Sustain Your Youth Services Programs Enhance Service Delivery Implement strategies to win grants Determine how to define your programs and comply with key federal financial mission and outcome goals standards for reporting and implementation www.PerformanceInstitute.org/Youth www.PerformanceWeb.org/STEM 1
  • 2. Day One: FEBUARY 8, 2010 8:30 Conference Registration and Continental Breakfast 9:00 KEYNOTE ADDRESS Tomorrow’s Leaders Today: Empower Youth with Leadership It is a lot of pressure to be a kid-homework, chores, making good decisions and deciding what you want to be when you grow up. It is even more difficult to be an adult. Today’s youth must be ready to take up the challenges for the 21st century and beyond. During this keynote, you will learn about the latest statistics and stories about issues facing today’s youth. Positively implement change by enriching the lives of today’s youth community through the mission of your programs. You will also learn to: • Ensure youth involvement to develop and promote leadership opportunities in the community • Strengthen your community-based programs through evaluating outcomes • Prepare youth with indispensable skills to meet the needs of the high speed world around them Jon Heymann CEO Communities In Schools of Jacksonville 10:15 Break and Refreshments Gain the essential funding and resources to improve and sustain youth outcomes Who Should Attend • Youth Employment Program Managers • Counseling Directors • Program Directors • Transition Coordinators • One-Stop Career Center Managers • Workforce Development Boards • Education Program Administrators • Workforce System Youth Program Developers • Youth Service Organization Directors • Nonprofits and Community-Based Organizations • Regional Workforce Offices 2 www.PerformanceInstitute.org/Youth
  • 3. Day One: FEBUARY 8, 2010 10:30 Develop 21st Century Skills as The Keys to Success 2:15 Break and Refreshments • Understand 21st century skill sets and how your youth can hone their skills for future success 2:30 Recruit and Retain: Positive Employment Outcomes for • Bridge the gap between school and home by helping youth obtain multi-lateral skills for life and career, technology Young Adults and innovation • Examine the link between socio-economic status and • Focus attention on 21st century skills to enhance student successful employment for youth outcomes in your youth program • Learn ways to encourage educational and technical Bob Watson programs to help with job preparedness Executive Director • Determine barriers to employment and how youth 21st Century Leaders can overcome them and be successful in today’s uncertain economy 11:30 Positive Impact: Promote Healthy Outcomes for Joe Carbone All Children President and CEO The Work Place, Inc. • Empower today’s youth with life skills to take responsibility for their own health and wellness • Achieve positive youth health outcomes by recognizing risk 3:30 All A-Twitter: Navigate Web 2.0 and Beyond to Reach factors such as teen pregnancy, chronic health conditions Your Youth and behavioral risk factors • Engage other agencies and organizations to bring together • Hear about ways to employ Web 2.0 technologies to resources that promote healthy living promote your youth program Jeff Sunderlin • Contact even the hardest to reach youth through social media YWCA of the USA outlets that appeal to their activities and interests 12:30 Lunch Break • Learn how to enhance youth creativity and engagement through web based initiatives 1:15 Out of School Time: Success Indicators for Youth in Erich Stiefvater After School Programs Program Advisor, Volunteer Leadership Center Center for School, Family, & Community • Link after school programs to proven results for improving Education Northwest academic achievement and attendance • Learn to promote your after school program as a stepping 4:30 Day One Adjourns stone to academic and employment success • Show how after school programs foster coping skills, conflict resolution and fair play rules within today’s youth Rivka Burstein-Stern Field Outreach Coordinator The Afterschool Alliance Reasons to Attend • DESIGN outcome measures to improve performance, reporting and funding outcomes • DEVELOP a social media strategy to enhance your youth program and target hard to reach • DETERMINE how to successfully market and engage the youth population • FORGE partnerships to ensure matching measures and goals for community based programs www.PerformanceInstitute.org/Youth 3
  • 4. Day Two: FEBUARY 9, 2010 8:30 Continental Breakfast 9:00 KEYNOTE ADDRESS Develop a Strategic Plan for Your Youth Program During lean times, a sound strategic plan for your agency or organization is a key strategy. In order to answer to stakeholders and to keep a steady flow of revenue, you must learn how to effectively outline your goals. Learn the step by step elements for the creation and implementation based on your program needs. Ensure the continuation of services to your youth by becoming a results oriented agency or organization. • Define your mission and program outcome goals • Establish outcome goals to drive mission-aligned organizational results • Ensure that responsible fiscal management is a priority in your strategic plan Elizabeth Holden Director Polycom Grant Assistance Program 10:00 Break and Refreshments Inspire Positive Youth Transitions and Development in the Workforce 44 www.PerformanceInstitute.org/Youth
  • 5. Day Two: FEBUARY 9, 2010 10:15 Design and Implement a Successful Recruitment 2:15 Report Outcomes to Stakeholders Marketing Plan • Maintain an open communication line between the • Ensure your marketing activities are tailored to fit your organization and outside stakeholders specific program needs • Engage donors and non-donors in examining your • Study recruitment methods including advertising campaigns, outcome measures career fairs and successful community initiatives • Use your measures data to convey accountability and results • Learn how to conduct a successful online recruitment to new and existing donors and other stakeholders advertising campaign and identify what makes an website effective Douglas Knight 3:15 Application Session: Develop Performance Measures: The Logic Model Approach 12:00 Lunch Break • Obtain best practices to build a successful youth system • Devise program goals that are aligned with your youth service organization’s mission 12:45 Build Partnerships by Engaging Employers • Integrate performance measures and goals that will ensure • Learn how to raise community awareness of youth program success employment issues, enhance existing business partnerships Jon Desenberg and foster new relationships with the private sector Senior Consulting Director • Discover the insiders’ perspective as to what employers are The Performance Institute looking for in potential employees • Identify the challenges and solutions to building effective employer-community relationships David Hunn President and CEO 4:30 Conference Adjourns SkillSource Group 2:00 Break and Refreshments www.PerformanceInstitute.org/Youth www.PerformanceWeb.org/STEM 55
  • 6. Workshop: FEBRUARY 10, 2010 Post-Conference workshops are practical, supplementary application sessions which incorporate and review tools, techniques and methods presented during the event. Participants will obtain a further understanding of how to use newly acquired tools and cutting-edge strategies. Through group exercises and scenario-based learning, you’ll walk away with the expertise and resources needed for immediate and practical application. 8:30 Workshop Registration and Continental Breakfast 9:00 Post-Conference Workshop: Grants Management, the Winning Move: Strategies for Youth Services Programs As youth service organizations increasingly move towards performance-based grants, more emphasis will be placed on the application and evaluation processes. Agencies and organizations will be under increasing pressure to measure, evaluate and improve the results of their grants. Performance management is an important tool for your grant programs to ensure clearly defined outcomes and accountability. In this workshop, explore all aspects of grant and proposal development and develop a framework for measuring and reporting the performance of youth service programs your organization or agency provides. • Understand emerging accountability and transparency issues in grants management • Discover best practices for grant writing • Create grant applications that set your organization apart by linking performance measures to the effectiveness of your grant • Acquire and utilize strategies to evaluate your grants and report back to the funder • Target agencies that can help you reach your goals as well as focus on methods of fostering these relationships to ensure that partnerships are long-lasting • Link performance-based grants to organizational performance measures Elizabeth Holden Director Polycom Grant Assistance Program 12:00 Workshop Adjourns 66 www.PerformanceInstitute.org/Youth
  • 7. IN-HOUSE TRAINING Bring this Program to Your Organization One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for your department or for an organization-wide initiative, the advanced learning methods employed by The Performance Institute will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization. Customization We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. While many training providers will offer you some variation of their standard training, The Performance Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identification of real life examples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specific challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, The Performance Institute also has the ability to accommodate organiza- tional-wide training initiatives. Utilizing multiple instructors, The Institute has the capacity to deliver courses to groups of up to 300 participants per day. Areas of Expertise On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: • Strategic Planning • Performance-Based Contracting • Performance Measurement • Performance Reporting • Project Management • Program Evaluation • Lean Six Sigma • Administrative Management • Workforce Management • Leadership and Change • Performance-Based Budgeting For more information about in-house training options available to you, please contact Blake Zach at 202-739-9548 or email him at Blake.Zach@PerformanceInstitute.org. Sponsorship Opportunities As a conference and training provider, The Performance Institute is an expert in bringing together leaders to share and discuss best practices and innovations. We connect decision-makers with respected solution providers. The Institute offers four different pre-designed sponsorship packages: • Event Co-Sponsor • Luncheon Sponsor • Session Sponsor • Exhibit Booth Sponsor For more information on sponsorships or to get started, contact Meredith Mason at 202-739-9709 or Meredith.Mason@PerformanceInstitute.org www.PerformanceInstitute.org/Youth 77
  • 8. LOGISTICS & REGISTRATION VENUE & HOTEL Youth Development and Outcomes 2010 will be hosted at The Performance Institute’s REGISTRATION Training Center in Arlington, VA, just one block east of the Courthouse stop on the 1. ONLINE at www.PerformanceInstitute.org/Youth Orange Line of the D.C. Metro. A public parking garage is located inside of the build- ing for $10/day. Continental breakfast and refreshments will be provided for delegates 2. VIA FAX to 866-234-0680 on each day. 3. VIA PHONE to 877-992-9521 The Performance Institute Conference Center 4. VIA MAIL to 805 15th Street NW, 3rd Floor, 1515 North Courthouse Rd., Suite 600 Washington, D.C. 20005 Arlington, VA 22201 877-992-9521 Yes! Register me for Youth Development and Outcomes 2010 Add the Post-Conference Workshop A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Please call me. I am interested in a special group discount for my team Marriott at the prevailing rate of $233.00 until January 10, 2010. This rate is based on the Government Per Diem and is subject to change. Please call the hotel directly and reference Delegate Information code “Youth Outcomes” when making reservations to get the discounted rate. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is also available for your convenience. Name Title Arlington Rosslyn Courtyard by Marriott 1533 Clarendon Blvd. Arlington, VA 22209 Office Organization Phone: 703-528-2222 Phone: 1-800-321-2211 http://www.CourtyardArlingtonRosslyn.com Address TUITION The tuition rate for Youth Development and Outcomes 2010 is as follows: City State Zip Offerings Early Bird Regular Rate Conference $599 $699 Telephone Fax Workshop $299 $299 *For the Early Bird Rate, register before November 30, 2009 Email GROUP DISCOUNTS For more information on group discounts for Youth Development and Outcomes 2010 please contact Melvin Hall at 202-739-9630 or email him at Melvin.Hall@PerformanceInstitute.org Payment Information Training Form/Purchase Order Check (accepted by mail only) Credit Card CPE CREDITS Delivery Method: Group-live Program Level: Basic Credit Card Number Expiration Date Prerequisites: None Advanced Preparation: None CPE Credits: 12 for the training, 3 for the workshop Name on Card 3 Digit Card verification # The Performance Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org. Billing Zip Code Cancellation Policy Please make checks payable to: The Performance Institute For live events: The Performance Institute will provide a full refund less $399 administration fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be Priority Code: S274-WEB issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. For webinars: The Performance Institute will provide a full refund less $50 administrative fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued. Note: As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the Registrants who fail to attend and do not cancel prior to the meeting will be charged the entire registration fee. program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker All the cancellation requests need to be made online Your confirmation email contains links to modify or cancel is located to participate in the program. registrations. Please note that the cancellation is not final until you receive a written confirmation. If for any reason The Performance Institute decides to cancel this conference, The Performance Institute accepts no Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests. payment must be presented at the time of registration in order to guarantee your participation at the event. Discounts Quality Assurance • All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive The Performance Institute strives to provide you with the most productive and effective educational experience any discount. possible. If after completing the course you feel there is some way we can improve, please write your comments on • Any discounts offered whether by The Performance Institute (including team discounts) must also require payment at the evaluation form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to the time of registration. request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to: • All discount offers cannot be combined with any other offer. The Performance Institute: Corporate Headquarters, 805 15th Street NW, 3rd Floor, Washington, D.C. 20005 • Discounts cannot be applied retroactively 88 www.PerformanceInstitute.org/Youth