2. The Tools, The Process, The Knowledge
Welcome to D-School
WEBINARS
• What we’ll cover
• Why Webinars & Why For Your Business?
• Developing a Strategy & Making It Work
• Tools & Resources
• Admin Stuff
• Please type in your questions along the way
• Audio/video check?
• Screenshots? Yes! [Jing]
• Slide deck on Slideshare
http://bit.ly/doylebuehler02
3. Hello, My Name is…
Doyle Buehler
•Business Entrepreneur since 2002
•MBA (2002, Leadership – Royal Roads University, Victoria Canada)
•Multiple start-up businesses in the online ecommerce consumer market; fastest growing company in Canada; Canadian
Innovation Award, multiple US patents.
•Educator – teach Strategy, Business Planning & Entrepreneurship
•Boutique Digital Media Agency for Entrepreneurs wanting to cut through the clutter
•Considerable time working on the “inside” of Marketing Agencies, along with major Fortune 500 clients, putting the
pieces together.
•Judge for Australian Web Industry Association 2014; Presenter for the Australian Marketing Institute Congress 2014
5. Want To Win A Paperback Copy of my
book on Digital Leadership, “The Digital
Delusion: How To Overcome The
Misguidance & Misinformation Online”?
Tweet @doylebuehler
#thedigitaldelusion
#digitalleadership
8. 3 Simple Steps
1. The Knowledge
2. The Process
3. The Tools
9. What Are Your Goals
Of This Webinar?
1 _______________________
2 _______________________
3 _______________________
Please share @doylebuehler #digitalleadership
10. What Questions Do
You Need To Answer?
1 _______________________
2 _______________________
3 _______________________
Please share @doylebuehler #digitalleadership
11. What Are Your Online
Challenges/Problems
With Webinars?
1 _______________________
2 _______________________
3 _______________________
Please share @doylebuehler #digitalleadership
12. N‘o Money
N‘o Time
• Are You committed:
Time?
– How Much Time
• Are You committed:
Money?
– Only ‘smart’ money
• Are You committed:
Process?
– What Systems do you
have
14. Why Webinars?
• Building Your Digital Leadership
1. Influence
2. Authority
3. Knowledge
• Educating & Informing
• Content Creation (your content explosion!)
• Sales, Leads & Contacts
15. • Strategy – WHY?
• What are you “about”?
• What is your value (WIIFM)?
• How Webinars “fit” across your digital
ecosystem?
• Your Content Strategy – WHAT?
• Your Stories
• Your Value
• Conveying your value & stories
• Your Customer Personas
17. Your CONTENT Drives
Your Audience
• What is YOUR Original Content?
– Not all sales
– Your Business Value
– WIIFM? “What’s In It For Me”
• Where is your Digital Leadership?
18. What Do You DO with Your Audience?
How To Explode Your Content With A
Webinar? See Slide #24
19. Are You Missing 67% of
Your Market?
The people that are perfect, ideal clients for you
can be broken down into the following
percentages:
• 3% - “ACTIVELY” Shopping & Ready To Buy
• 7% - “OPEN” to You
• 30% - “AWARE” for the future
• 30% - Currently “UNCONSCIOUS” of You
• 30% - NEVER
20. Definition of a Leads/Sales Funnel
“Just because they are not actively
shopping, doesn’t mean they will never
buy from you!”
Webinars are about being able to move people into
your own conversion/sales/lead funnels… NOT just
about a single transactional sale
21. Why Do People Organise Webinars?
http://e3webcasting.com/top-7-webinar-statistics-you-should-know/
25. How To Select A Webinar
Platform
1. Webinar software Cost & ROI
2. Traffic/user capabilities
3. Session Recording
4. Marketing Capabilities
5. Landing page creation
6. Communications & Follow-through
7. Detailed Statistics
8. Other Options
– Payment Gateway for Paid session
– Integration with existing software – infusionsoft,
mailchimp, CRMs, etc.
26. What Your Webinar
Platform Needs
1. Registration or Opt-in Page
2. Way to Capture Registrations & Emails (&
Automated)
3. Platform
4. Back-up plan to record webinar (i.e. Camtasia)
5. Presentation & Creation software
6. Method for “offers” or next steps
7. Follow up with emails/contact
28. Webinar Knowledge Checklist
What is Your Strategy?
What Are You Going To Talk About?
What VALUE are you delivering?
What Platform Are You Going To Use
29. HOT Seat #1
• Have You Ever
Conducted A
Webinar?
• What Worked
Well?
• What Didn’t
Work?
31. NOT just a leads platform, but
an Education platform
32. Webinar Structure
• Focus on Learning/Experience/Information
• Dynamic
• Less time “primping” about how awesome
you are
• Less pitch – more filling
33. INFLUENCE To ACTION
• Move your
attendees to your
own lists and own
pages.
• Not about
“engagement”
• About Digital
Leadership &
INFLUENCE
34. How To Organise A Webinar
http://e3webcasting.com/top-7-webinar-statistics-you-should-know/
36. Content Process – How TO EXPLODE
Your Content With a Single Webinar
1. Run your Webinar
2. Record screencast video as a prerecorded webinar (Camtasia)
3. Use the recorded video as part of your training program
4. Record (or separate) audio and post as a podcast/audio file on
soundcloud.com or itunes
5. Use your presentation and post to Slideshare.com
6. Write a blog post and embed the video, audio and slideshare
presentation onto your website
7. Use the individual slide images as branded images on your
visual social channels – instagram, Facebook, Twitter
#8 SHARE! SHARE! SHARE!
37. Webinar Mistakes
1. What is your topic? Did you pick the correct one for your
audience?
2. Are you marketing your webinar?
3. Do you deliver on your promise?
4. Is it just a pitch fest?
5. Is it focused or wandering?
6. Too much information?
7. How is the timing?
8. Is there a reason to stay till the end?
9. Have you tested – EVERYTHING?
10. Did you follow-up
38. Webinar Process Checklist
How Are You Leveraging Your Content?
What Process Are You Building?
Are You Automating Your Process?
39. HOT Seat #2
• Have You Ever
Conducted A
Webinar?
• What Worked
Well?
• What Didn’t
Work?
43. What to Avoid
• Excessively long webinars
• All fluff and no substance
• Not just about sales – about people entering
your long-term sales funnel
• Don’t be boring!
44. Webinar Tools Checklist
How Are You Promoting? Not just the event,
but also your post-webinar content?
How Are You Using Your Tools?
How Will You Improve Your Process?
45. What other tools do you use?
1 _______________________
2 _______________________
3 _______________________
Please share @doylebuehler #digitalleadership
47. Download the
Free eBook NOW
From
www.thedigitaldelusion.com/2
)1 300 681 911 * doyle@TheDigitalDelusion.com www.TheDigitalDelusion.com
48. D-School is Coming Soon!
Stay in touch so you can be the first to get the inside track
Join My Next Webinar
Wednesday
“Website Whimsey”
http://bit.ly/websites1999
“Just because everyone can build their
own website…
doesn’t mean that they should.”
49. FREE Prize Inside!
Win A Paperback Copy of my book on
Digital Leadership, “The Digital Delusion:
How To Overcome The Misguidance &
Misinformation Online”
Tweet @doylebuehler
#thedigitaldelusion
#digitalleadership
50. HOT Seat
• Have You Ever
Conducted A
Webinar?
• What Worked
Well?
• What Didn’t
Work?
51. A Few Last Words
• Consistently deliver your value
– Educate
– Inform
– Delight
• Insights – Insights – Insights!
– See what is working and what is not
• DON’T HARD SELL – INFLUENCE TO
ACTION
• Your Value & Your Content? HOW do
you deliver it?
• Your ROI? WHERE is the Money?
Move your fans to your own lists and
own pages.
53. What’s Next?
• Let’s connect! Linkedin, Twitter, Facebook –
Search ‘Doyle Buehler’
• Need any Tips? Please email me with ANY
questions doyle@thedigitaldelusion.com
• Call me 0413106880
Thank Your For Attending!
54. Are You Ready to
“Click To Save The World”
• Main Site: www.thedigitaldelusion.com
• Full Book Download Page (Free Digital PDF Copy):
www.thedigitaldelusion.com/2
• LinkedIn: http://au.linkedin.com/in/doylebuehler/
• Facebook: https://www.facebook.com/doyle.buehler
• Twitter: @doylebuehler www.twitter.com/doylebuehler
• email: doyle@thedigitaldelusion.com
• Mobile +61 413 106 880
• Download the slide deck: http://bit.ly/doylebuehler02
55. MISTAKE #2: No Content
Are you a do-er or a copy-er?
• What’s Your Content Plan?
Editor's Notes
How to start to engage with your audience to get INFLUENCE TO ACTION
Digital Doesn’t need to be difficult!
Webinars will help you leverage your time, money and process
POLL: Is it a webinar? A Screencast? A Webcast?
You can only get there with a clear strategy. Conclusion? NOT everyone is ready to buy RIGHT NOW
Educating Existing and potential customers
Lead generation
Building a strong position in the market
Converting new contacts
Making new contacts
Making a webinar recording for content development
Registrants versus actual webinar attendees: Not every registrant attends your webinar. According to ON24′s research, about 42% of people attend a typical marketing webinar. One way to make sure more people are able to see your webinar is to host a replay or second showing and invite the no-shows!
Webinar invitation timing: Most attendees will register the week of your webinar. In fact, many people will register (and attend) the day of the webinar if you send out reminder emails or social media posts. The lesson is, plan in advance, but realize that most people will attend opportunistically.
Length of the Webinar: Timing varies, but the average viewing time is between 45-60 minutes. Don’t save you call-to-action until the last few minutes or you may have lost a portion due to drop-offs. I like to do the CTA somewhere in the middle of the webinar (and reinforce it later), or just at the end, right before the Q&A section.
Webinar Replays: According to the study, 25% of registrants view the replay. If you promote your replay, you can get both original “no shows” and net new registrants to attend your replay. In fact, it can be an asset you use for weeks or months.
Webinar Day of the Week: According to the study, Tuesday’s best, with Wednesday and Thursday coming after that
Time of Day: 10am to be the most popular time – not too far off. Again, you can test different times to see which one results in better attendance rates for your business.
RUN A SURVEY – detail out each one
NOT a sales platform, but a networking platform
People come to webinars to learn about something that they need – not just to buy your products