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Wonderful Webinars 
www.thedigitaldelusion.com 
Doyle Buehler 
@doylebuehler
The Tools, The Process, The Knowledge 
Welcome to D-School 
WEBINARS 
• What we’ll cover 
• Why Webinars & Why For Your Business? 
• Developing a Strategy & Making It Work 
• Tools & Resources 
• Admin Stuff 
• Please type in your questions along the way 
• Audio/video check? 
• Screenshots? Yes! [Jing] 
• Slide deck on Slideshare 
http://bit.ly/doylebuehler02
Hello, My Name is… 
Doyle Buehler 
•Business Entrepreneur since 2002 
•MBA (2002, Leadership – Royal Roads University, Victoria Canada) 
•Multiple start-up businesses in the online ecommerce consumer market; fastest growing company in Canada; Canadian 
Innovation Award, multiple US patents. 
•Educator – teach Strategy, Business Planning & Entrepreneurship 
•Boutique Digital Media Agency for Entrepreneurs wanting to cut through the clutter 
•Considerable time working on the “inside” of Marketing Agencies, along with major Fortune 500 clients, putting the 
pieces together. 
•Judge for Australian Web Industry Association 2014; Presenter for the Australian Marketing Institute Congress 2014
)1 300 681 911 * doyle@TheDigitalDelusion.com  www.TheDigitalDelusion.com
Want To Win A Paperback Copy of my 
book on Digital Leadership, “The Digital 
Delusion: How To Overcome The 
Misguidance & Misinformation Online”? 
Tweet @doylebuehler 
#thedigitaldelusion 
#digitalleadership
How I spent $250,000+ on a website
Deadly Digital 
)1 300 681 911 * doyle@TheDigitalDelusion.com  www.TheDigitalDelusion.com
3 Simple Steps 
1. The Knowledge 
2. The Process 
3. The Tools
What Are Your Goals 
Of This Webinar? 
1 _______________________ 
2 _______________________ 
3 _______________________ 
Please share @doylebuehler #digitalleadership
What Questions Do 
You Need To Answer? 
1 _______________________ 
2 _______________________ 
3 _______________________ 
Please share @doylebuehler #digitalleadership
What Are Your Online 
Challenges/Problems 
With Webinars? 
1 _______________________ 
2 _______________________ 
3 _______________________ 
Please share @doylebuehler #digitalleadership
N‘o Money 
N‘o Time 
• Are You committed: 
Time? 
– How Much Time 
• Are You committed: 
Money? 
– Only ‘smart’ money 
• Are You committed: 
Process? 
– What Systems do you 
have
The Knowledge
Why Webinars? 
• Building Your Digital Leadership 
1. Influence 
2. Authority 
3. Knowledge 
• Educating & Informing 
• Content Creation (your content explosion!) 
• Sales, Leads & Contacts
• Strategy – WHY? 
• What are you “about”? 
• What is your value (WIIFM)? 
• How Webinars “fit” across your digital 
ecosystem? 
• Your Content Strategy – WHAT? 
• Your Stories 
• Your Value 
• Conveying your value & stories 
• Your Customer Personas
What Are YOU Going To “TALK” 
About?
Your CONTENT Drives 
Your Audience 
• What is YOUR Original Content? 
– Not all sales 
– Your Business Value 
– WIIFM? “What’s In It For Me” 
• Where is your Digital Leadership?
What Do You DO with Your Audience? 
How To Explode Your Content With A 
Webinar? See Slide #24
Are You Missing 67% of 
Your Market? 
The people that are perfect, ideal clients for you 
can be broken down into the following 
percentages: 
• 3% - “ACTIVELY” Shopping & Ready To Buy 
• 7% - “OPEN” to You 
• 30% - “AWARE” for the future 
• 30% - Currently “UNCONSCIOUS” of You 
• 30% - NEVER
Definition of a Leads/Sales Funnel 
“Just because they are not actively 
shopping, doesn’t mean they will never 
buy from you!” 
Webinars are about being able to move people into 
your own conversion/sales/lead funnels… NOT just 
about a single transactional sale
Why Do People Organise Webinars? 
http://e3webcasting.com/top-7-webinar-statistics-you-should-know/
http://www.on24.com/
http://www.on24.com/
http://www.on24.com/
How To Select A Webinar 
Platform 
1. Webinar software Cost & ROI 
2. Traffic/user capabilities 
3. Session Recording 
4. Marketing Capabilities 
5. Landing page creation 
6. Communications & Follow-through 
7. Detailed Statistics 
8. Other Options 
– Payment Gateway for Paid session 
– Integration with existing software – infusionsoft, 
mailchimp, CRMs, etc.
What Your Webinar 
Platform Needs 
1. Registration or Opt-in Page 
2. Way to Capture Registrations & Emails (& 
Automated) 
3. Platform 
4. Back-up plan to record webinar (i.e. Camtasia) 
5. Presentation & Creation software 
6. Method for “offers” or next steps 
7. Follow up with emails/contact
Webinar Platforms 
• ON24 
• GotoWebinar/Meeting 
• Anymeeting 
• WebinarJam 
• Google Hangouts 
• Click Meeting
Webinar Knowledge Checklist 
What is Your Strategy? 
What Are You Going To Talk About? 
What VALUE are you delivering? 
What Platform Are You Going To Use
HOT Seat #1 
• Have You Ever 
Conducted A 
Webinar? 
• What Worked 
Well? 
• What Didn’t 
Work?
The Process
NOT just a leads platform, but 
an Education platform
Webinar Structure 
• Focus on Learning/Experience/Information 
• Dynamic 
• Less time “primping” about how awesome 
you are 
• Less pitch – more filling
INFLUENCE To ACTION 
• Move your 
attendees to your 
own lists and own 
pages. 
• Not about 
“engagement” 
• About Digital 
Leadership & 
INFLUENCE
How To Organise A Webinar 
http://e3webcasting.com/top-7-webinar-statistics-you-should-know/
Don’t Forget! 
Promotions! 
http://e3webcasting.com/top-7-webinar-statistics-you-should-know/
Content Process – How TO EXPLODE 
Your Content With a Single Webinar 
1. Run your Webinar 
2. Record screencast video as a prerecorded webinar (Camtasia) 
3. Use the recorded video as part of your training program 
4. Record (or separate) audio and post as a podcast/audio file on 
soundcloud.com or itunes 
5. Use your presentation and post to Slideshare.com 
6. Write a blog post and embed the video, audio and slideshare 
presentation onto your website 
7. Use the individual slide images as branded images on your 
visual social channels – instagram, Facebook, Twitter 
#8 SHARE! SHARE! SHARE!
Webinar Mistakes 
1. What is your topic? Did you pick the correct one for your 
audience? 
2. Are you marketing your webinar? 
3. Do you deliver on your promise? 
4. Is it just a pitch fest? 
5. Is it focused or wandering? 
6. Too much information? 
7. How is the timing? 
8. Is there a reason to stay till the end? 
9. Have you tested – EVERYTHING? 
10. Did you follow-up
Webinar Process Checklist 
How Are You Leveraging Your Content? 
What Process Are You Building? 
Are You Automating Your Process?
HOT Seat #2 
• Have You Ever 
Conducted A 
Webinar? 
• What Worked 
Well? 
• What Didn’t 
Work?
The Tools
The Best Tools 
• Social & sharing 
• Q & A 
• Surveys 
• Polling 
• Chats 
• Collaboration 
• White boards
Live Screen review of WebinarJam
What to Avoid 
• Excessively long webinars 
• All fluff and no substance 
• Not just about sales – about people entering 
your long-term sales funnel 
• Don’t be boring!
Webinar Tools Checklist 
How Are You Promoting? Not just the event, 
but also your post-webinar content? 
How Are You Using Your Tools? 
How Will You Improve Your Process?
What other tools do you use? 
1 _______________________ 
2 _______________________ 
3 _______________________ 
Please share @doylebuehler #digitalleadership
In-Situ Webinar 
Promotion Tools 
• Move people into your product stream
Download the 
Free eBook NOW 
From 
www.thedigitaldelusion.com/2 
)1 300 681 911 * doyle@TheDigitalDelusion.com www.TheDigitalDelusion.com
D-School is Coming Soon! 
Stay in touch so you can be the first to get the inside track 
Join My Next Webinar 
Wednesday 
“Website Whimsey” 
http://bit.ly/websites1999 
“Just because everyone can build their 
own website… 
doesn’t mean that they should.”
FREE Prize Inside! 
Win A Paperback Copy of my book on 
Digital Leadership, “The Digital Delusion: 
How To Overcome The Misguidance & 
Misinformation Online” 
Tweet @doylebuehler 
#thedigitaldelusion 
#digitalleadership
HOT Seat 
• Have You Ever 
Conducted A 
Webinar? 
• What Worked 
Well? 
• What Didn’t 
Work?
A Few Last Words 
• Consistently deliver your value 
– Educate 
– Inform 
– Delight 
• Insights – Insights – Insights! 
– See what is working and what is not 
• DON’T HARD SELL – INFLUENCE TO 
ACTION 
• Your Value & Your Content? HOW do 
you deliver it? 
• Your ROI? WHERE is the Money? 
Move your fans to your own lists and 
own pages.
Resources 
• http://e3webcasting.com/top-7-webinar-statistics- 
you-should-know/ 
• http://www.socialmediatoday.com/conte 
nt/webinar-attendee-and-registration-statistics- 
infographic 
• http://www.on24.com/resources/resourc 
e-center/ 
• Upcoming Webinar Events 
http://bit.ly/events1999
What’s Next? 
• Let’s connect! Linkedin, Twitter, Facebook – 
Search ‘Doyle Buehler’ 
• Need any Tips? Please email me with ANY 
questions doyle@thedigitaldelusion.com 
• Call me 0413106880 
Thank Your For Attending!
Are You Ready to 
“Click To Save The World” 
• Main Site: www.thedigitaldelusion.com 
• Full Book Download Page (Free Digital PDF Copy): 
www.thedigitaldelusion.com/2 
• LinkedIn: http://au.linkedin.com/in/doylebuehler/ 
• Facebook: https://www.facebook.com/doyle.buehler 
• Twitter: @doylebuehler www.twitter.com/doylebuehler 
• email: doyle@thedigitaldelusion.com 
• Mobile +61 413 106 880 
• Download the slide deck: http://bit.ly/doylebuehler02
MISTAKE #2: No Content 
Are you a do-er or a copy-er? 
• What’s Your Content Plan?

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Webinars kpi version dschool 2014 11

  • 1. Wonderful Webinars www.thedigitaldelusion.com Doyle Buehler @doylebuehler
  • 2. The Tools, The Process, The Knowledge Welcome to D-School WEBINARS • What we’ll cover • Why Webinars & Why For Your Business? • Developing a Strategy & Making It Work • Tools & Resources • Admin Stuff • Please type in your questions along the way • Audio/video check? • Screenshots? Yes! [Jing] • Slide deck on Slideshare http://bit.ly/doylebuehler02
  • 3. Hello, My Name is… Doyle Buehler •Business Entrepreneur since 2002 •MBA (2002, Leadership – Royal Roads University, Victoria Canada) •Multiple start-up businesses in the online ecommerce consumer market; fastest growing company in Canada; Canadian Innovation Award, multiple US patents. •Educator – teach Strategy, Business Planning & Entrepreneurship •Boutique Digital Media Agency for Entrepreneurs wanting to cut through the clutter •Considerable time working on the “inside” of Marketing Agencies, along with major Fortune 500 clients, putting the pieces together. •Judge for Australian Web Industry Association 2014; Presenter for the Australian Marketing Institute Congress 2014
  • 4. )1 300 681 911 * doyle@TheDigitalDelusion.com  www.TheDigitalDelusion.com
  • 5. Want To Win A Paperback Copy of my book on Digital Leadership, “The Digital Delusion: How To Overcome The Misguidance & Misinformation Online”? Tweet @doylebuehler #thedigitaldelusion #digitalleadership
  • 6. How I spent $250,000+ on a website
  • 7. Deadly Digital )1 300 681 911 * doyle@TheDigitalDelusion.com  www.TheDigitalDelusion.com
  • 8. 3 Simple Steps 1. The Knowledge 2. The Process 3. The Tools
  • 9. What Are Your Goals Of This Webinar? 1 _______________________ 2 _______________________ 3 _______________________ Please share @doylebuehler #digitalleadership
  • 10. What Questions Do You Need To Answer? 1 _______________________ 2 _______________________ 3 _______________________ Please share @doylebuehler #digitalleadership
  • 11. What Are Your Online Challenges/Problems With Webinars? 1 _______________________ 2 _______________________ 3 _______________________ Please share @doylebuehler #digitalleadership
  • 12. N‘o Money N‘o Time • Are You committed: Time? – How Much Time • Are You committed: Money? – Only ‘smart’ money • Are You committed: Process? – What Systems do you have
  • 14. Why Webinars? • Building Your Digital Leadership 1. Influence 2. Authority 3. Knowledge • Educating & Informing • Content Creation (your content explosion!) • Sales, Leads & Contacts
  • 15. • Strategy – WHY? • What are you “about”? • What is your value (WIIFM)? • How Webinars “fit” across your digital ecosystem? • Your Content Strategy – WHAT? • Your Stories • Your Value • Conveying your value & stories • Your Customer Personas
  • 16. What Are YOU Going To “TALK” About?
  • 17. Your CONTENT Drives Your Audience • What is YOUR Original Content? – Not all sales – Your Business Value – WIIFM? “What’s In It For Me” • Where is your Digital Leadership?
  • 18. What Do You DO with Your Audience? How To Explode Your Content With A Webinar? See Slide #24
  • 19. Are You Missing 67% of Your Market? The people that are perfect, ideal clients for you can be broken down into the following percentages: • 3% - “ACTIVELY” Shopping & Ready To Buy • 7% - “OPEN” to You • 30% - “AWARE” for the future • 30% - Currently “UNCONSCIOUS” of You • 30% - NEVER
  • 20. Definition of a Leads/Sales Funnel “Just because they are not actively shopping, doesn’t mean they will never buy from you!” Webinars are about being able to move people into your own conversion/sales/lead funnels… NOT just about a single transactional sale
  • 21. Why Do People Organise Webinars? http://e3webcasting.com/top-7-webinar-statistics-you-should-know/
  • 25. How To Select A Webinar Platform 1. Webinar software Cost & ROI 2. Traffic/user capabilities 3. Session Recording 4. Marketing Capabilities 5. Landing page creation 6. Communications & Follow-through 7. Detailed Statistics 8. Other Options – Payment Gateway for Paid session – Integration with existing software – infusionsoft, mailchimp, CRMs, etc.
  • 26. What Your Webinar Platform Needs 1. Registration or Opt-in Page 2. Way to Capture Registrations & Emails (& Automated) 3. Platform 4. Back-up plan to record webinar (i.e. Camtasia) 5. Presentation & Creation software 6. Method for “offers” or next steps 7. Follow up with emails/contact
  • 27. Webinar Platforms • ON24 • GotoWebinar/Meeting • Anymeeting • WebinarJam • Google Hangouts • Click Meeting
  • 28. Webinar Knowledge Checklist What is Your Strategy? What Are You Going To Talk About? What VALUE are you delivering? What Platform Are You Going To Use
  • 29. HOT Seat #1 • Have You Ever Conducted A Webinar? • What Worked Well? • What Didn’t Work?
  • 31. NOT just a leads platform, but an Education platform
  • 32. Webinar Structure • Focus on Learning/Experience/Information • Dynamic • Less time “primping” about how awesome you are • Less pitch – more filling
  • 33. INFLUENCE To ACTION • Move your attendees to your own lists and own pages. • Not about “engagement” • About Digital Leadership & INFLUENCE
  • 34. How To Organise A Webinar http://e3webcasting.com/top-7-webinar-statistics-you-should-know/
  • 35. Don’t Forget! Promotions! http://e3webcasting.com/top-7-webinar-statistics-you-should-know/
  • 36. Content Process – How TO EXPLODE Your Content With a Single Webinar 1. Run your Webinar 2. Record screencast video as a prerecorded webinar (Camtasia) 3. Use the recorded video as part of your training program 4. Record (or separate) audio and post as a podcast/audio file on soundcloud.com or itunes 5. Use your presentation and post to Slideshare.com 6. Write a blog post and embed the video, audio and slideshare presentation onto your website 7. Use the individual slide images as branded images on your visual social channels – instagram, Facebook, Twitter #8 SHARE! SHARE! SHARE!
  • 37. Webinar Mistakes 1. What is your topic? Did you pick the correct one for your audience? 2. Are you marketing your webinar? 3. Do you deliver on your promise? 4. Is it just a pitch fest? 5. Is it focused or wandering? 6. Too much information? 7. How is the timing? 8. Is there a reason to stay till the end? 9. Have you tested – EVERYTHING? 10. Did you follow-up
  • 38. Webinar Process Checklist How Are You Leveraging Your Content? What Process Are You Building? Are You Automating Your Process?
  • 39. HOT Seat #2 • Have You Ever Conducted A Webinar? • What Worked Well? • What Didn’t Work?
  • 41. The Best Tools • Social & sharing • Q & A • Surveys • Polling • Chats • Collaboration • White boards
  • 42. Live Screen review of WebinarJam
  • 43. What to Avoid • Excessively long webinars • All fluff and no substance • Not just about sales – about people entering your long-term sales funnel • Don’t be boring!
  • 44. Webinar Tools Checklist How Are You Promoting? Not just the event, but also your post-webinar content? How Are You Using Your Tools? How Will You Improve Your Process?
  • 45. What other tools do you use? 1 _______________________ 2 _______________________ 3 _______________________ Please share @doylebuehler #digitalleadership
  • 46. In-Situ Webinar Promotion Tools • Move people into your product stream
  • 47. Download the Free eBook NOW From www.thedigitaldelusion.com/2 )1 300 681 911 * doyle@TheDigitalDelusion.com www.TheDigitalDelusion.com
  • 48. D-School is Coming Soon! Stay in touch so you can be the first to get the inside track Join My Next Webinar Wednesday “Website Whimsey” http://bit.ly/websites1999 “Just because everyone can build their own website… doesn’t mean that they should.”
  • 49. FREE Prize Inside! Win A Paperback Copy of my book on Digital Leadership, “The Digital Delusion: How To Overcome The Misguidance & Misinformation Online” Tweet @doylebuehler #thedigitaldelusion #digitalleadership
  • 50. HOT Seat • Have You Ever Conducted A Webinar? • What Worked Well? • What Didn’t Work?
  • 51. A Few Last Words • Consistently deliver your value – Educate – Inform – Delight • Insights – Insights – Insights! – See what is working and what is not • DON’T HARD SELL – INFLUENCE TO ACTION • Your Value & Your Content? HOW do you deliver it? • Your ROI? WHERE is the Money? Move your fans to your own lists and own pages.
  • 52. Resources • http://e3webcasting.com/top-7-webinar-statistics- you-should-know/ • http://www.socialmediatoday.com/conte nt/webinar-attendee-and-registration-statistics- infographic • http://www.on24.com/resources/resourc e-center/ • Upcoming Webinar Events http://bit.ly/events1999
  • 53. What’s Next? • Let’s connect! Linkedin, Twitter, Facebook – Search ‘Doyle Buehler’ • Need any Tips? Please email me with ANY questions doyle@thedigitaldelusion.com • Call me 0413106880 Thank Your For Attending!
  • 54. Are You Ready to “Click To Save The World” • Main Site: www.thedigitaldelusion.com • Full Book Download Page (Free Digital PDF Copy): www.thedigitaldelusion.com/2 • LinkedIn: http://au.linkedin.com/in/doylebuehler/ • Facebook: https://www.facebook.com/doyle.buehler • Twitter: @doylebuehler www.twitter.com/doylebuehler • email: doyle@thedigitaldelusion.com • Mobile +61 413 106 880 • Download the slide deck: http://bit.ly/doylebuehler02
  • 55. MISTAKE #2: No Content Are you a do-er or a copy-er? • What’s Your Content Plan?

Editor's Notes

  1. How to start to engage with your audience to get INFLUENCE TO ACTION
  2. Digital Doesn’t need to be difficult!
  3. Webinars will help you leverage your time, money and process
  4. POLL: Is it a webinar? A Screencast? A Webcast?
  5. You can only get there with a clear strategy. Conclusion? NOT everyone is ready to buy RIGHT NOW
  6. Educating Existing and potential customers Lead generation Building a strong position in the market Converting new contacts Making new contacts Making a webinar recording for content development
  7. Registrants versus actual webinar attendees: Not every registrant attends your webinar. According to ON24′s research, about 42% of people attend a typical marketing webinar. One way to make sure more people are able to see your webinar is to host a replay or second showing and invite the no-shows! Webinar invitation timing: Most attendees will register the week of your webinar. In fact, many people will register (and attend) the day of the webinar if you send out reminder emails or social media posts. The lesson is, plan in advance, but realize that most people will attend opportunistically. Length of the Webinar: Timing varies, but the average viewing time is between 45-60 minutes. Don’t save you call-to-action until the last few minutes or you may have lost a portion due to drop-offs. I like to do the CTA somewhere in the middle of the webinar (and reinforce it later), or just at the end, right before the Q&A section. Webinar Replays: According to the study, 25% of registrants view the replay. If you promote your replay, you can get both original “no shows” and net new registrants to attend your replay. In fact, it can be an asset you use for weeks or months. Webinar Day of the Week: According to the study, Tuesday’s best, with Wednesday and Thursday coming after that Time of Day: 10am to be the most popular time – not too far off. Again, you can test different times to see which one results in better attendance rates for your business.
  8. RUN A SURVEY – detail out each one
  9. NOT a sales platform, but a networking platform
  10. People come to webinars to learn about something that they need – not just to buy your products
  11. Linkedin Publish is gaining in importance