Your SlideShare is downloading. ×
0
What is Enterprise 2.0?
AIIM Training & Education




   www.aiim.org/training
Objectives
•   Defining Enterprise 2.0
•   Technology Compliments and Alternatives
•   Why Enterprise2.0 Now?
•   The Stat...
• www.aiim.org/enterprise20

      441 respondents, 80+
      pages, 70+ charts/figures

      Released Q1 2008




4
What Do You See as the Current
Shortcomings of Enterprise 2.0?
Defining Enterprise 2.0
 Technology that enables people to collaborate and/or form online
  communities
 The application...
Defining Enterprise 2.0
 Technology that enables people to collaborate and/or form online
  communities
 The application...
Re-Defining Enterprise 2.0
• “A system of web-based technologies that
  provide rapid and agile
  collaboration, informati...
Defining Enterprise 2.0 Frameworks
• Basic fundamental structures that provide a way of
  viewing the structure of Enterpr...
SLATES




     Graphic Source: Dion Hinchliffe, ZDNet
     http://blogs.zdnet.com/Hinchcliffe/?p=143
FLATNESSES




Graphic Source: Dion Hinchliffe, ZDNet
http://blogs.zdnet.com/Hinchcliffe/?p=143
FLATNESSES Focus




Graphic Source: Dion Hinchliffe, ZDNet
http://blogs.zdnet.com/Hinchcliffe/?p=143
Objectives
•   Defining Enterprise 2.0
•   Technology Compliments and Alternatives
•   Why Enterprise2.0 Now?
•   The Stat...
Defining Enterprise 2.0 Techniques
 –   Agents
 –   Knowledge Monitoring
 –   Intermediation
 –   Emergence
 –   Feedback
...
Overview of 1.0 Technologies
• Bulletin Boards
• E-mail
• Instant Messaging (IM)/Short Message Service
  (SMS)/Text Messag...
Overview of 1.0 Technologies &
          FLATNESSES




   Directly Provides
   Partially Provides
   Does Not Provide
© A...
Overview of 1.5 Technologies
•   Web Services
•   Collaborative filtering
•   Social networking
•   Social network analysi...
Overview of 1.5 Technologies &
        FLATNESSES




Directly Provides
Partially Provides
Does Not Provide
Enterprise 2.0 Technologies
•   Wikis
•   Blogs
•   Really Simple Syndication (RSS)
•   Mashups
•   Podcasting
•   Social ...
Overview of 2.0 Technologies &
        FLATNESSES




 Directly Provides
 Partially Provides
 Does Not Provide
And what can we achieve with
  these new technologies ?

Positioning Technology Alternatives To Business Needs
22
What Technologies Fall into Your
Definition of an Enterprise 2.0 Platform?




                      23
Objectives
•   Defining Enterprise 2.0
•   Technology Compliments and Alternatives
•   Why Enterprise 2.0 Now?
•   The Sta...
How Critical is Enterprise 2.0 to Your
  Organization's Overall Business
          Goals/Success?
Business Drivers for Enterprise 2.0
Market Drivers Behind
 Business Trends                     Technology Trends
                        E
Business           ...
What are YOU Trying to Accomplish
       with Enterprise 2.0?
How Well Suited is Enterprise 2.0 for
  the Following Groups/People?
How Likely is Your Organization to
Utilize Enterprise 2.0 for the Following
          Business Practices?
Objectives
•   Defining Enterprise 2.0
•   Technology Compliments and Alternatives
•   Why Enterprise 2.0 Now?
•   The Sta...
What is Your Level of Involvement with the
         Following Technologies?
Which Groups are the Drivers of
Enterprise 2.0 in Your Organization?
Where is Enterprise 2.0 Predominately
    Used in Your Organization?
In Your Organization, Which
Departments are Primary Users of
  Enterprise 2.0 Functionality?
Do the Enterprise 2.0 Applications (e.g.
Wiki, Blogs) in Your Organization Each
     Have a Champion or Leader?
Do You Feel it is Necessary to Have a
Champion for Enterprise 2.0 Projects?
Objectives
•   Defining Enterprise 2.0
•   Technology Compliments and Alternatives
•   Why Enterprise 2.0 Now?
•   The Sta...
Source: http://gobigalways.com/old-people-ruining-social-software-young-people-ruining-the-workplace/
How Critical is Enterprise 2.0 to Your
  Organization's Overall Business
          Goals/Success?
What are YOU Trying to Accomplish
       with Enterprise 2.0?




            SPLIT
                               Millenn...
Millennials vs Boomers
• Some differences exist
• No evidence of
  dramatic or polar
  differences that
  warrant special
...
The Criticality of Culture

Asset


        Corporate Culture
                                Hindrance
Assessing Culture
• quot;Do not change culture, change habits. The first step
  in changing habits is to define what resul...
Objectives
•   Defining Enterprise 2.0
•   Technology Compliments and Alternatives
•   Why Enterprise 2.0 Now?
•   The Sta...
Worker Models for Enterprise 2.0
 Isolated
                                                                               ...
Worker Models for Enterprise 2.0
  Isolated
                                                                              ...
Worker Models for Enterprise 2.0
• Extended Me/Enterprise 2.0
  – Culture Component
     •   Transparency
     •   Partici...
Enterprise 2.0 Readiness
• Culture
   – Propensity for success or failure         Technology        Culture
   – Measuring...
AIIM E2.0 Certificate Program


   E2.0 Strategy   E2.0 as a Practice   E2.0 as a Project   E2.0 Master
Enterprise 2.0 Practitioner Track

         Positioning
        Enterprise 2.0


                                    Defin...
Enterprise 2.0 Specialist Track

      Assessing
    Organizational
      Readiness

                     Making the Case
...
AIIM Training & Education




   www.aiim.org/training
Upcoming SlideShare
Loading in...5
×

What is Enterprise 2.0?

26,449

Published on

This presentation provides you with an overview of Enterprise 2.0. The slides are from AIIM's Enterprise 2.0 Certificate Program.

Published in: Technology, Business
4 Comments
56 Likes
Statistics
Notes
No Downloads
Views
Total Views
26,449
On Slideshare
0
From Embeds
0
Number of Embeds
18
Actions
Shares
0
Downloads
1,374
Comments
4
Likes
56
Embeds 0
No embeds

No notes for slide

Transcript of "What is Enterprise 2.0?"

  1. 1. What is Enterprise 2.0?
  2. 2. AIIM Training & Education www.aiim.org/training
  3. 3. Objectives • Defining Enterprise 2.0 • Technology Compliments and Alternatives • Why Enterprise2.0 Now? • The State of the Market • Generational and Cultural Impacts • Worker Models
  4. 4. • www.aiim.org/enterprise20 441 respondents, 80+ pages, 70+ charts/figures Released Q1 2008 4
  5. 5. What Do You See as the Current Shortcomings of Enterprise 2.0?
  6. 6. Defining Enterprise 2.0  Technology that enables people to collaborate and/or form online communities  The application of Web 2.0 to the enterprise  A new set of technologies, models and methods used to develop and deliver business software  The next generation of knowledge management  The ability to snap together software services to enable business agility  The next generation of collaboration  The democratization of information and content-centric systems  The use of emergent social software platforms within companies, or between companies and their partners or customers  A user-centric approach to working with enterprise-focused content systems  The next generation of enterprise content management (ECM)  Exposing the collective wisdom of a networked workforce, partner and customer base  Leveraging metatags to tap into collective wisdom
  7. 7. Defining Enterprise 2.0  Technology that enables people to collaborate and/or form online communities  The application of Web 2.0 to the enterprise  A new set of technologies, models and methods used to develop and deliver business software  The next generation of knowledge management  The ability to snap together software services to enable business agility  The next generation of collaboration  The democratization of information and content-centric systems  The use of emergent social software platforms within companies, or between companies and their partners or customers  A user-centric approach to working with enterprise-focused content systems  The next generation of enterprise content management (ECM)  Exposing the collective wisdom of a networked workforce, partner and customer base  Leveraging metatags to tap into collective wisdom
  8. 8. Re-Defining Enterprise 2.0 • “A system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise”
  9. 9. Defining Enterprise 2.0 Frameworks • Basic fundamental structures that provide a way of viewing the structure of Enterprise 2.0 • What Am I Getting Into? • Foundational to System Design/Decisions • Functional Requirements/Functions in Context – SLATES – FLATNESSES
  10. 10. SLATES Graphic Source: Dion Hinchliffe, ZDNet http://blogs.zdnet.com/Hinchcliffe/?p=143
  11. 11. FLATNESSES Graphic Source: Dion Hinchliffe, ZDNet http://blogs.zdnet.com/Hinchcliffe/?p=143
  12. 12. FLATNESSES Focus Graphic Source: Dion Hinchliffe, ZDNet http://blogs.zdnet.com/Hinchcliffe/?p=143
  13. 13. Objectives • Defining Enterprise 2.0 • Technology Compliments and Alternatives • Why Enterprise2.0 Now? • The State of the Market • Generational and Cultural Impacts • Worker Models
  14. 14. Defining Enterprise 2.0 Techniques – Agents – Knowledge Monitoring – Intermediation – Emergence – Feedback • Tagging • Voting – Social Networks/Analysis – Social Computing – Social Software – Asynchronous Communication – Collaboration
  15. 15. Overview of 1.0 Technologies • Bulletin Boards • E-mail • Instant Messaging (IM)/Short Message Service (SMS)/Text Messaging • Discussion Forums • Chat Rooms • Web/tele/videoconferencing • Static Web
  16. 16. Overview of 1.0 Technologies & FLATNESSES Directly Provides Partially Provides Does Not Provide © AIIM | All rights reserved 16
  17. 17. Overview of 1.5 Technologies • Web Services • Collaborative filtering • Social networking • Social network analysis • Agents • Portals/Intranets • Dynamic Web
  18. 18. Overview of 1.5 Technologies & FLATNESSES Directly Provides Partially Provides Does Not Provide
  19. 19. Enterprise 2.0 Technologies • Wikis • Blogs • Really Simple Syndication (RSS) • Mashups • Podcasting • Social Voting/Ranking • Social Bookmarking • Social Networking
  20. 20. Overview of 2.0 Technologies & FLATNESSES Directly Provides Partially Provides Does Not Provide
  21. 21. And what can we achieve with these new technologies ? Positioning Technology Alternatives To Business Needs
  22. 22. 22
  23. 23. What Technologies Fall into Your Definition of an Enterprise 2.0 Platform? 23
  24. 24. Objectives • Defining Enterprise 2.0 • Technology Compliments and Alternatives • Why Enterprise 2.0 Now? • The State of the Market • Generational and Cultural Impacts • Worker Models
  25. 25. How Critical is Enterprise 2.0 to Your Organization's Overall Business Goals/Success?
  26. 26. Business Drivers for Enterprise 2.0
  27. 27. Market Drivers Behind Business Trends Technology Trends E Business n Intelligence t e r Knowledge p Management Business r Business Web 2.0 Intelligence i Intelligence s Innovation e Management 2 . User Source: AIIM Market Intelligence 0 Expectations
  28. 28. What are YOU Trying to Accomplish with Enterprise 2.0?
  29. 29. How Well Suited is Enterprise 2.0 for the Following Groups/People?
  30. 30. How Likely is Your Organization to Utilize Enterprise 2.0 for the Following Business Practices?
  31. 31. Objectives • Defining Enterprise 2.0 • Technology Compliments and Alternatives • Why Enterprise 2.0 Now? • The State of the Market • Generational and Cultural Impacts • Worker Models
  32. 32. What is Your Level of Involvement with the Following Technologies?
  33. 33. Which Groups are the Drivers of Enterprise 2.0 in Your Organization?
  34. 34. Where is Enterprise 2.0 Predominately Used in Your Organization?
  35. 35. In Your Organization, Which Departments are Primary Users of Enterprise 2.0 Functionality?
  36. 36. Do the Enterprise 2.0 Applications (e.g. Wiki, Blogs) in Your Organization Each Have a Champion or Leader?
  37. 37. Do You Feel it is Necessary to Have a Champion for Enterprise 2.0 Projects?
  38. 38. Objectives • Defining Enterprise 2.0 • Technology Compliments and Alternatives • Why Enterprise 2.0 Now? • The State of the Market • Generational and Cultural Impacts • Worker Models
  39. 39. Source: http://gobigalways.com/old-people-ruining-social-software-young-people-ruining-the-workplace/
  40. 40. How Critical is Enterprise 2.0 to Your Organization's Overall Business Goals/Success?
  41. 41. What are YOU Trying to Accomplish with Enterprise 2.0? SPLIT Millennials Gen X Boomers
  42. 42. Millennials vs Boomers • Some differences exist • No evidence of dramatic or polar differences that warrant special handling – Strategic leverage vs. personalized Source: http://gobigalways.com/old-people-ruining- social-software-young-people-ruining-the-workplace/ approaches
  43. 43. The Criticality of Culture Asset Corporate Culture Hindrance
  44. 44. Assessing Culture • quot;Do not change culture, change habits. The first step in changing habits is to define what results are needed. This is basic, but requires sharper definition; the plans have to be meticulously conceptualized, executed and monitored regularly.quot; • quot;Where within our own system do we do this already?quot; – Peter Drucker
  45. 45. Objectives • Defining Enterprise 2.0 • Technology Compliments and Alternatives • Why Enterprise 2.0 Now? • The State of the Market • Generational and Cultural Impacts • Worker Models
  46. 46. Worker Models for Enterprise 2.0 Isolated Fully Engaged Islands of Me One-way Me Team Me Proactive Me Two-way Me Islands of We Extended Me
  47. 47. Worker Models for Enterprise 2.0 Isolated Fully Engaged Islands of Me One-way Me Team Me Proactive Me Two-way Me Islands of We Extended Me 2.0 1.5 1.0
  48. 48. Worker Models for Enterprise 2.0 • Extended Me/Enterprise 2.0 – Culture Component • Transparency • Participative/Engaged • Always On/In • Mass Customization • Agility • Competency-Driven Outsourcing • Embedded/Strategic Collective Intelligence – Technology Component • Strategic deliberate internal deployment of emergent and social software • Integration and Modular Programming
  49. 49. Enterprise 2.0 Readiness • Culture – Propensity for success or failure Technology Culture – Measuring change management • (Business) Strategy – Putting the E in Enterprise 2.0 – ROI fundamentals Strategy – Beyond a pilot – Competitive edge • Technology/Infrastructure – Aligned with and support goals and objectives – Bolsters culture – Changes culture
  50. 50. AIIM E2.0 Certificate Program E2.0 Strategy E2.0 as a Practice E2.0 as a Project E2.0 Master
  51. 51. Enterprise 2.0 Practitioner Track Positioning Enterprise 2.0 Defining Defining Business Drivers Enterprise 2.0 Enterprise 2.0 for Frameworks Techniques Enterprise 2.0 Evolution & Definition Evolution & Definition Worker Models of Enterprise 2.0 of Enterprise 2.0 for Technologies Part 1.0 Technologies Part 1.5 Enterprise 2.0 Evolution & Definition Evolution & Definition State of the of Enterprise 2.0 of Enterprise 2.0 Enterprise 2.0 Technologies Part 2.0 Related Technologies Market
  52. 52. Enterprise 2.0 Specialist Track Assessing Organizational Readiness Making the Case Assessing Positioning Technology for Business Alternatives Enterprise 2.0 Need Implementing Users and User Enterprise 2.0 Enterprise 2.0 Involvement Governance Integrating Standards Rollout Enterprise 2.0
  53. 53. AIIM Training & Education www.aiim.org/training
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×