Corporate Etiquette

Corporate Etiquette - Niraj Agarwal

Agenda/Contents Life at the Office Business Dress Communication

Life at the Office You and Your Co-workers You and Your Superiors Your Personal Life

You and Your Co-workers
Be conscious of the position of the person you are talking to.
Be honest in your opinion but pick your battles carefully.
Remember 'please' and 'thank you'.
Reduce clutter; maintain some order at your desk.
Small talk and light chitter chatter at work is essential.
Talk in a soft and clear voice.
Always be considerate.
Slide Corporate Etiquette Life at the Office

You and Your Superiors
Steps to compatibility
Understand that your boss is also human, they make mistakes.
Accept the fact that he/she is in charge.
Do your job and do it well.
How to deal with the Boss
Speak up and offer ideas.
Be prepared.
Don’t waste your Boss’s time.
Ask for help when you need it.
Be a team player.

Your Personal Life
Keep your private life separate from your professional life.
If you want your officemates to respect your privacy, respect their privacy too.

Business Dress

Key Points for Business Clothes Slide Corporate Etiquette Business Dress
Keep it understated.
Don’t wear anything too flashy.
Represent your company.
Be prepared to look your best at any situation that comes your way.
Keep it neat and clean.
Don’t reveal too much.
Dress for the time of the day.
Don’t be a fashion victim.
Go for clothes that look good rather than what in trendy.

Communication The Spoken Word The Written Word

Introduction
When introducing or being introduced, always do the following essentials:
Stand up.
Smile and make eye contact.
State your greeting.
Shake hands.
Slide Corporate Etiquette The Spoken Word

The Art of Conversing
Think of all business conversations in these 3 stages:
The warm up.
Engage in small talk for 5 to 10 minutes.
The core.
Make your position clear but remember that this is a conversation and not a monologue. Engage your companion by letting him ask questions or asking him questions.
The wrap up.
A brief recap of the discussion / issues during the conversation assures that there is no misunderstanding. You can then resume small talk and stick to it.

Body Language Basics
Stance : Standing with back straight, shoulders back and chin up expresses self confidence and ambition.
Sitting: Do not slouch, it conveys laziness, tiredness and even disrespect.
Facial expression: A smile denotes warmth, openness and friendliness.
Eye contact: Looking into the person’s eye conveys interest to the person/conversation.
Gesturing and fidgeting: Avoid too much gesturing and fidgeting. It shows nervousness and is distracting.
Nodding: This does not only mean you agree but you understand.

Writing Basics
Is it clear? Have you said what you wanted to say?
Is it unified? Have you stuck to your point?
Is it coherent? Will it make sense to the reader?
Slide Corporate Etiquette The Written Word

Business Letter Basics
Keep it simple.
Be clear on the topic / what you want to say.
Use active words and sentence structure.
Be specific and direct to the point.
Vary sentence structure to avoid having a dull and monotonous letter.
Give reader clear directions.
Use paragraphs and keep it tight.
Tie it up.
Slide Corporate Etiquette The Written Word

Thank You

Corporate Etiquette

by Niraj Agarwal on May 01, 2011

Accessibility

Upload Details

Usage Rights

Statistics

Corporate Etiquette Presentation Transcript